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3 locations in Mérida
2 locations in Mérida
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Reviews
4.0 Mediocre
Apr 2021
Cons:
Extremely expensive 400 dollars for a Vw Vento for 3 days. Car was dirty inside and outside, brakes are noisy and driver’s window wouldn’t open, and then it wouldn’t close.2.0 Poor
Apr 2021
Cons:
They didn't have any car available2 locations in Mérida
Filters
Reviews
2.0 Poor
Jan 2022
10.0 Wonderful
Jan 2022
2.0 Poor
Jan 2022
2.0 Poor
Jan 2021
Pros:
NothingCons:
Hold my reservation even if my flight is delayed and I’m late in checking-in for car pick up, and not cancel my reservation for something that’s not my fault.2.0 Poor
Jan 2019
Pros:
Nothing, they didnt gave us a carCons:
Why have reservation if there are no cars. That was the starting point of our road trip and we didnt get a car.6.0 Okay
Jan 2018
Cons:
I called Hertz three times trying to get cost of insurance for I arrive at the company to rent the car I was not able to get a quote for what the insurance would cost . At the Hertz pick up location I was quoted a price over US$300 for insurance for a two day rental. I then asked about a lower-priced insurance off for and they found a second coat of over $200 for insurance for the two days . Thankfully I have insurance from my credit card so I was able to decline this insurance . After I decline the insurance the person at the counter then wanted to sell me some documents in case I got in an accident for US$50 for a few pages printed material . I felt like this $50 price for a few pages of printed material that the company should’ve provided for free was out and out theft . At this point they inform you that my debit card would not be able to be used for the purchase of the rental . Thank goodness I had additional credit cards and was able to complete the transaction . I do not feel that Hertz should be associated with a company that does this kind of extreme pricing for insurance and does not inform the customer prior to arriving at the location of all of the additional cost .2 locations in Mérida
Filters
Reviews
2.0 Poor
Jan 2020
Cons:
The car rental never happened, we showed up at the Dollar office and they had no record of our reservation and no cars to rent. They claimed to have not received it from Kayak. I rarely use Kayak and I don't really care where the break down occurred, will be booking directly with the car rental companies like I usually do going forward.2.0 Poor
Jan 2020
Cons:
No vehicle available, so my family was stranded during our vacation. The Dollar staff blamed Kayak, saying they never received the reservation request in their system. Horrible experience.2.0 Poor
Jan 2020
Cons:
They did not have any cars