Rent a Subaru in Mérida
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Companies that offer Subaru car rentals in Mérida
Avis
7.3
Good
2 reviewsBest rated
Cleanliness
7.6
Comfort
7.3
Pick-up/Drop-off
7.6
Value for money
7.3
3 locations in Mérida
National
7.3
Good
8 reviewsCleanliness
7.3
Comfort
7.3
Pick-up/Drop-off
7.3
Value for money
7.3
3 locations in Mérida
Filters
Reviews
10.0 Wonderful
Oct 2020
Pros:
The staff was very friendly and professional.10.0 Wonderful
Dec 2018
Pros:
I liked the customer service at the counter and the attention to making sure I understood everything about the rental8.8 Very good
Mar 2018
Pros:
Pick up was fast and efficient. Cars were clean and new and reliable.Cons:
The whole insurance thing in Mexico is challenging and confusing. In this case we took the required 3rd party liability and declined everything else and used our credit card to cover rental car insurance. I always feel very unsure on if I am covered or not. Buying the full insurance package from the rental agency is very expensive.5.2 Fair
Jan 2017
Cons:
Despite having a reserved car at 10:30am, we were still at the counter at 12:20pm. And they didn't have the size we had reserved. It was an incredibly frustrating part of my trip10.0 Wonderful
Sep 2016
Pros:
Agent pleasant,, car ready, short ride to depot. Agent was able to reissue the agreement at the same price with full insurance coverage. The original agreement only included mandatory liability insurance although we though we booked with collision damage waiver. Price came out the same.Cons:
This is an independent National Franchisee. We thought we were booking with National. Everything was fine however.Alamo
7.1
Good
17 reviewsCleanliness
6.8
Comfort
7.1
Pick-up/Drop-off
6.8
Value for money
7.1
2 locations in Mérida
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Reviews
2.0 Poor
Jan 2024
2.0 Poor
Apr 2021
Pros:
NothingCons:
They never gave me a car. They had overbooked2.0 Poor
Mar 2021
Cons:
I was unable to rent a car. The address provided was incorrect, when I finally found the place I was there a few minutes and the guy said he couldn't read to me because it was 5:01 p.m. and they were now closed. Ridiculous2.0 Poor
Feb 2019
Pros:
nothing.Cons:
I made a reservation and showed up at the counter. They were out of cars. What's the point of a reservation? I had to scramble door to door at other car rental companies to find someone who still had vehicles.2.0 Poor
Oct 2018
Cons:
They ran out of cars5.2 Fair
Jul 2018
Pros:
The personnel at drop-off were efficient and kind.Cons:
When i went to pick up the car, no one was there to help me. the employee that was available was not an agent. They shuttled me to another franchise location but they didn’t have any cars at all. none. they said i might be able to get one, maybe, later in the day but they’d have to charge me significantly more than i was quoted on orbitz.Thrifty
3.7
Poor
7 reviewsCleanliness
3.5
Comfort
3.7
Pick-up/Drop-off
4.2
Value for money
3.0
2 locations in Mérida
Filters
Reviews
4.0 Mediocre
Apr 2021
Cons:
Extremely expensive 400 dollars for a Vw Vento for 3 days. Car was dirty inside and outside, brakes are noisy and driver’s window wouldn’t open, and then it wouldn’t close.2.0 Poor
Apr 2021
Cons:
They didn't have any car availableHertz
3.0
Poor
13 reviewsCleanliness
4.2
Comfort
4.0
Pick-up/Drop-off
3.5
Value for money
3.7
2 locations in Mérida
Filters
Reviews
2.0 Poor
Jan 2022
10.0 Wonderful
Jan 2022
2.0 Poor
Jan 2022
2.0 Poor
Jan 2021
Pros:
NothingCons:
Hold my reservation even if my flight is delayed and I’m late in checking-in for car pick up, and not cancel my reservation for something that’s not my fault.2.0 Poor
Jan 2019
Pros:
Nothing, they didnt gave us a carCons:
Why have reservation if there are no cars. That was the starting point of our road trip and we didnt get a car.6.0 Okay
Jan 2018
Cons:
I called Hertz three times trying to get cost of insurance for I arrive at the company to rent the car I was not able to get a quote for what the insurance would cost . At the Hertz pick up location I was quoted a price over US$300 for insurance for a two day rental. I then asked about a lower-priced insurance off for and they found a second coat of over $200 for insurance for the two days . Thankfully I have insurance from my credit card so I was able to decline this insurance . After I decline the insurance the person at the counter then wanted to sell me some documents in case I got in an accident for US$50 for a few pages printed material . I felt like this $50 price for a few pages of printed material that the company should’ve provided for free was out and out theft . At this point they inform you that my debit card would not be able to be used for the purchase of the rental . Thank goodness I had additional credit cards and was able to complete the transaction . I do not feel that Hertz should be associated with a company that does this kind of extreme pricing for insurance and does not inform the customer prior to arriving at the location of all of the additional cost .Dollar
2.9
Poor
4 reviewsCleanliness
2.9
Comfort
3.0
Pick-up/Drop-off
2.9
Value for money
2.9
2 locations in Mérida
Filters
Reviews
2.0 Poor
Jan 2020
Cons:
The car rental never happened, we showed up at the Dollar office and they had no record of our reservation and no cars to rent. They claimed to have not received it from Kayak. I rarely use Kayak and I don't really care where the break down occurred, will be booking directly with the car rental companies like I usually do going forward.2.0 Poor
Jan 2020
Cons:
No vehicle available, so my family was stranded during our vacation. The Dollar staff blamed Kayak, saying they never received the reservation request in their system. Horrible experience.2.0 Poor
Jan 2020
Cons:
They did not have any carsEuropcar
2.6
Poor
8 reviewsCleanliness
3.8
Comfort
3.1
Pick-up/Drop-off
3.2
Value for money
2.5
3 locations in Mérida
Filters
Reviews
2.0 Poor
Feb 2021
Pros:
The drop off was efficient and easy.Cons:
I felt ripped off and lied to about the extra insurance I had already purchased, will never use them again.2.0 Poor
Feb 2021
Pros:
NothingCons:
They’re store wasn’t open even though on every online listing they should have been. A phone number for the store supervisor was posted on the door, I called and texted but got no response. I went elsewhere8.4 Very good
Feb 2020
Pros:
Everything went smoothly. Pick up and drop off was efficient and quick.Cons:
Upon car pickup I was hit with insurance. i tried to explain that I had coverage through my credit card and taking their insurance could nullify my existing coverage but they would not rent the car without buying theirs. It tripled the quoted cost. Thankfully, all went smooth and the issue was not tested.6.0 Okay
Jan 2019
Pros:
We had an appointment for 3 PM. I was early at 2:40 but they couldn't start the process until 3 PM. So OK. Then 20 minutes for paperwork and another 45 for the car to arrive and do the walk-around together. So we didn't have the car until 4:05 PM. And it's not like there were other customers.2.0 Poor
Oct 2016
Cons:
When I arrived the agent would not rent the car without a $200 fee for insurance that was already covered by my credit card. I did not rent the car.59 travelers who rented a car in Mérida gave the car agency they used an average rating of 4.5
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