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lits it told room I ice
We stayed there this weekend and the assistant manager Sue is amazing! She was so sweet and helpful, we will actually miss her! Great customer serve!
The bed was great. The young lady at the front desk was very nice and helpful. We as ked for ground floor room and it was no problem. Didn't like the tight fit in the room. The rack used to bring in and take out your luggage barely fit in the door. I felt almost clostrphobic. The continental breakfast according to my husband not very good. The TV wasn't very user from. Either the TV shut off or the box would shut off. The toilet ran all night.
great location friendly staff dirty
location was great for our need could use a facelift as linens and carpets were in need of replacement.
Right off the freeway, easy access no matter where you wanted to go. Room was musty, ceiling paint was clearly holding water and should be dealt with, heater smelled like burning hair and set off the smoke alarm almost immediately.
Nothing Ac/heater was so loud we had to almost max the tv volume to hear it and there was a centimeter gap across the whole top of the ac unit that led outside so the room was freezing. Also blood on the wall, if assigned room 227 request a different one.
Good location. It was clean and comfortable. Can't beat the price. The front desk was very friendly. We would stay again. Can't think of any
Location...that's it. STAFF, rooms needed to be updated, breakfast was sparse. Staff was THE worst...will NOT stay here again, would NOT recommend!
It was clean enough. It was dated but it's just a place to sleep
The hotel was 1 1/2 from the location of our event. Otherwise we would of canceled that hotel and went elsewhere due to the receptionist. The receptionist the service we got from her
Beds were comfortable and room not outdated Bathroom was pretty dirty
Don't walk around barefoot in your room. Your feet turn black as if you walked on a street. The bed had carvings in it and there was writing on the walls.
Pretty cheap hotel so u didn't expect much. Not to far from local casinos The room does not have thick blankets so at night it gets col
Location was a plus i guess The rooms are disgusting the bathroom was dirty the lock on the door was broken the trim around the tv was busted the remote didnt work so to change the chanel u had to smash ur fingers the phone didnt work the beds where so uncomfortable and the lady at the front desk was rude she was on a personal call most the time i was in front of her and they charged my account 2x i will never ever return to this location or recommend it to anyone ever
Nothing. I would not stay there again. No parking spaces. They have park and fly and the parking lot was over half full from that. When we got there the first night we took the last parking spot available and were afraid to leave again that night in case we couldn't find a spot to park again. When we went to take off the next morning we had vehicles parked behind us. Check in was slow, and the second night we had trouble with our room keys. Location was bad, there was only one place to eat within walking distance of the motel and we were unable to leave in the evening due to the parking situation. The bed's were horrible, they felt like someone had put a mattress topper on top of a box spring. They were incredible uncomfortable. I would not recommend this hotel to anybody.
Friendly staff. Clean room. Quiet.
The rooms were clean and comfortable We were told the day before that we would be able to check in at 1:00 PM since we would be arriving early but when we tried to check in, we were told that the rooms would not be ready for an hour. We left and returned at 2:20 pm and only one room was ready and were again told that we would have to wait for another 1 5-20 minutes for the 2nd room to be ready. Also in one room, there was a problem with the door shutting in the bathroom and in the other room, it would not lock and we had to prop a door against it.
No internet/television service for night and next morning.
We had a late check in (close to midnight) but there were staff at the front desk waiting for our arrival. The room was clean. Bed large and comfortable. Good value for the price, if you don't want breakfast. There were only 2 (small) towels, 2 wash clothes, and a bathmat - not sufficient for 2 grown adults. Only one bottle of shampoo. The major complaint, however, was the breakfast. We were assured when we arrived that there would be a full, hot breakfast served from 4am-10am. We went down at 5:30, and there was one half empty container of lukewarm coffee, and a carafe with a skim of milk on the bottom. No hot or warm anything, no protein, no bread products other than a half loaf of bread (left open) with no condiments in sight, and the waffle mix was empty. When we went out to tell the staff, the front desk was deserted. Very disappointed.
I enjoyed the stay at Super 8. I would rate it an excellent stay.
The front desk personnel were very kind, helpful, and answered questions. The room was spacious and nicely decorated. The bed slept great!! Also, we appreciated the park and fly opportunity and the transport to the airport. The breakfast was a little meager. Wish we'd had yogurt and fresh fruit too, but we got along fine!
Smoking room and private. Staff was great and fixed the no towel issue. Would not give me a receipt for the room, booking on a different site.
The place seemed clean when we checked in, was banged up on the wall and floors but i wasn't expecting perfection. The musty oder in our room was awful and the fact that the window opened to the ground level it was like being in a basement. The curtains had to be closed or anyone walking could see everything in our room. Not a place i would stay at again.
They had breakfast Kayak lied on their site, we had to pay more because of their screw up. Cold water in shower. Towel racks fell off as soon as you touched it. We will not be using kayak ever again. Hotel refused to print off reciept for us because it was booked through kayak. To be able to use this as a business expense makes that kind of hard.
Comfortable bed. Good location. Room was dirty. Had been cleaned, but not well. Hair on the phone and the outside of the toilet was dirty. They only put decaf coffee in the room.
Infested with roaches and not clean
There was not hot water for the showers. Water beetles all over, the toilet looks like it handnt been scribed in months. When we arrived we put the air conditioning all the way down to 61 and was still blowing hot air. At 6am the house keepers were slamming doors across the way trying to clean the rooms. Overall a horrible place to stay.! Run!!!!
It was very modern and up to date The room had a horrible odor like their pipes busted and the heater made a loud irritating noise off and on which woke me up out my sleep
Nothing First room the floor was soaked with water or if it was water. You walked in and it was like walking threw a big puddle! The room stunk. The bathroom was disgusting! Went back to the front desk, they gave me another room and it was worse then the first!!!! Garbage on the floor, empty condom rappers! Walls and ceiling filthy! To top it all off I woke up to having about thirty or so bites on my person from what I believe to be bed bug bites!!!!! I found two of the little pests on me!!!!! Went to use the shower and the bath drain backed up depositing who knows what all over me and the tub!!!! I went to the office and told them about this and all I got was sorry. This place needs to be shut down!!!! Of course I was still charged in full for my stay. Of course I was!!!
Nothing. This hotel was extremely dirty. We ended up seeing the room and checking out immediately and getting a refund. The room looked like it hadn't been cleaned in the past year.
Easy access from the freeway. No wifi, no water in the pool, electrical outlets wouldn't hold plugs, tv had crappy reception
No dead bodies in the room Everything else.
ice maker didnt work. no breakfeast. roaches. bathroom door didnt shut. it was horrible everything
Everything was bad. No toilet paper. Dirty towels, dirty toilet, dirty shower. Smelled like smoke. Only one lamp had a light bulb. Felt very unsafe. Very outdated. I would not recommend this place. They did have Wi-Fi; only used it to find another hotel.
leaving in the morning Upon opening the door I smelled an awful strong stench that was very unpleasant. The toilet was laced with a brown ring and there was no toilet paper. When I took a shower brown water came out and the knob fell off the handle. The bed sank about six inches or more and had zero spring to it. Back to the odor, I had to go to Walgreens to buy a can of air freshener and a scented candle to burn while I slept. I do not recommend this motel.
-The room was well decorated and clean -Bed was very comfortable -Lobby was unusually small which made enjoying breakfast without worrying about bumping into someone difficult -The chair for the desk inside the room was too tall
The decor Did not have a room ready by the check in time requested Requested ice via advanced check in & there was no ice in my fridge when I arrived. Room key stopped working & had to get the key recoded When taking a shower it took minutes for the water to get warm enough to get in. Nearly 20 min to get comfortably warm.
Bed was very comfortable. Zona rosa is right across the street, lots of restaurants and things nearby. Downtown KC is about a ten minute drive. Rooms are very small. Why two desks in such a small room? The plumbing was hot and miss; sometimes the toilet would flush and sometimes it wouldn't. Water pressure in the shower was terrible, and the towels were old threadbare and stained a bit.
The location was wonderful. Cigarette burns on bed covers, in a NON SMOKING ROOM. I paid for a king-size bed, was given a room with two full. Outside door didn't work when trying to get back in. If it hadn't of been so late and I had already paid for it, we would have left. The man behind counter was hard to understand and couldn't help us.
Good value Clean Climbing the stairs to the third floor. Ice machine was on the first floor only Parking was tight and limited
Roomy. They need to pay attention more attention to the details like the stove not having the trays under the burners or the bathtub with a leaky faucet that kept me up half the night ,what a crappy TV set
Dirty bathroom and dirty bed Very bad carpet not even 1 star hotel I don't like anything it's garbage hotel Bathroom has overflow and has roof leaks
Everything employees the kitchen the privacy No
Location and space in room. Apartment like feel. A little pricey.
iT SEEMED LIKE A NICE PLACE TO STAY. fIRST OF ALL, THEY DID NOT HAVE THE ROOM WE NEEDED. wE ARE HANDICAPED AND THE ONLY THING THEY HAD SIMILAR TO WHAT WE THOUGHT WE WERE GETTING WAS UPSTAIRS AND WE CAN NOT GO UP STAIRS. WE HAD TO GO TO DIFFERENT HOTEL. NOT HAPPY WITH THIS SERVICE.
This guest did not leave comments about this hotel.
We both had to show id's and I had to sign a former that I wasn't going to participate in illegal activities. Did not make me feel safe.
It was a very spacious hotel that offered and extended stay Style. The staff service was around a lot and they were out of many items. The furniture and tv was 20 years old.
Nothing Filthy with trash all over
The room size. Was wicked love it The TV were so outdated
i loved the fact that it was a full kitchen it helped save on money and was very conveniently located even with construction in the area. i loved the fact that there was a large presents of police it made me feel confortable only complaint is parking carpets needed cleaned and parking sucked at night
Clean, cheap, good location. A little run down, facility has seen better days but I have stayed in way worse.
The front desk clerk upon checkin was very friendly The partying long term underage neighbor that asked me to buy beer for them. The up all night neighbor on theotber side. The smells and possible crime scene remnants left from prior guests.
The staff was great! Friendly and very accommodating. Location was perfect and a great value for an older motel. Clean and functional and close to downtown and everything we needed. Nothing we really didn't like. The free breakfast was less than what I expected, but the free wyfi, parking and shuttle with an on-site restaurant made up for it.
Check in was easy The whole place was dirty. The staff were OK, but didn't care about coffee grounds floating in the coffee at the breakfast area. Didn't speak clear English. Stairway and halls were filthy. I didn't want to walk around barefoot in our room.
The facility is outdated, toilet in room did not flush, bed linens had burn holes, noise in hallways all night, not clean
The walls are so thin you could hear people walking back and forth all night long. The front desk clear was very rude and no help at all when checking in. Stay away from the motel. It was the worst motel I've ever stayed in.
Shower was filthy, poop smeared on the wall by the toilet, questionable stains on the walls, the filthy floor turned the bottoms of our feet black, the wifi was very spotty, and the manager was rude to me. I should ask for a refund.
Nothing The fact that they gave away our reservation and had to wait two hours for a "clean" room that wasn't even clean building its self looked like it was fallening apart. Toilet keep over flowing TV only got one channel
The workers at the front desk are very rude. They changed the rates on the room and they did not match the rates given by booking.com! The smell of dog and cat piss... Also the air is automatically controlled.