Guest reviews
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Overall Rating
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9.3 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 9.3 "93%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." -
8.6 "Very nice wellness & sports facilities."
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8.2 "Pool is good."
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7.3 "Good service."8.7 "87% found the
staff to be very friendly ." 8.8 "Management was excellent , said 88%." -
4.9 "Breakfast is below average."3.7 "63% said the
breakfast was too expensive ." -
4.0 "Internet is poor."4.2 "58% thought it was
overpriced ." -
3.6 "Not very comfortable."1.4 "86% said
rooms were small ." 3.1 "69% thought it wastoo noisy ." 0.5 "95%criticized the small bathroom ." -
3.5 "Rooms are not good."2.1 "79%
complained about the bathroom ." 1.4 "86% saidrooms were small ." 0.1 "99% thought they werepoorly maintained ." 1.0 "For 90%, therooms looked old ." 3.3 "67% foundproblems with the furniture ." 2.9 "71% said thebathroom was dirty ." 1.6 "84% hadproblems with the shower ." 0.5 "95%criticized the small bathroom ." 0.7 "93% thought thetv was sub-standard ." -
3.0 "Bar is disappointing."
Overall Rating
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9.3 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 9.4 "94%liked the proximity to shopping ." -
8.2 "Very nice wellness & sports facilities."
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8.2 "Pool is good."
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7.4 "Good service."8.6 "86% found the
staff to be very friendly ." 7.1 "71% thought theservice was very professional ." -
5.0 "Breakfast is mediocre."3.6 "64% said the
breakfast was too expensive ." -
4.7 "Value below average."4.4 "56% thought it was
overpriced ." 3.6 "64% said thebreakfast was too expensive ." -
4.0 "Internet is poor."4.4 "56% thought it was
overpriced ." -
3.5 "Not very comfortable."1.2 "88% said
rooms were small ." 3.4 "66% thought it wastoo noisy ." -
3.5 "Rooms are not good."2.3 "77%
complained about the bathroom ." 0.1 "99% thought they werepoorly maintained ." 1.2 "88% saidrooms were small ." 0.9 "For 91%, therooms looked old ." 3.6 "64% said thebathroom was dirty ." 1.9 "81% hadproblems with the shower ."
Overall Rating
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9.6 "Wonderful beach."
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9.4 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." -
8.4 "Pool is good."
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7.3 "Good service."
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4.9 "Breakfast is below average."
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3.6 "Rooms are not good."
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3.0 "Horrible vibe."1.5 "85%
criticized the unstylish hotel ."
Overall Rating
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9.3 "Terrific location."
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3.0 "Awful rooms."
Overall Rating
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9.4 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." -
8.4 "Pool is good."
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7.3 "Good service."8.7 "87% found the
staff to be very friendly ." -
5.0 "Breakfast is mediocre."
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3.9 "Internet is poor."4.1 "59% said the
wifi quality was bad ." -
3.5 "Rooms are not good."2.0 "80%
complained about the bathroom ." 4.9 "51% saidrooms were dirty ." 0.9 "For 91%, therooms looked old ." 0.1 "99% thought they werepoorly maintained ." -
2.5 "Horrible vibe."1.2 "88%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.5review from
The pool area was the main attraction it was clean. Loved that the beach was right behind and received beach chairs. The staff could have gave a little more direction on how this worked didn't know I had to actually go on the beach and see a representative to get the chairs. My phone in the room never worked and requested it to be fixed 4 days in a row. Stayed for 6 days and never had a room phone. With this issue always had to go up and down to get whatever I needed or ask a question. The bathroom needs to be upgraded shower especially.
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3.1review from
Walking distance to stores and beach. Pool and hot tub were clean. This was our first time to Miami , this hotel is the worst hotel we have ever stayed at in our lives. 1) Ocean front room was view of pool not Ocean front trees are to tall don't waste your money. 2) You cannot adjust the room temperature in the upper rooms. We even called the desk , they refused.So they gave us another blanket. 3) Forget it if you want coffee pot in your room . They are a fire hazard. Must BUY coffee from lobby.No microwave. 4) Rooms are small and bare minimum to meet code. 5) Valet parking only 40.00 a day.They will not allow you to unload your car if you do not pay the valet parking fee. 6) Nothing is complimentary at this hotel you pay for everything. 7) Staff does not go out of their way to be friendly.They are bare minimum as well. Do yourself and your family a favor and skip this hotel it is not worth your money.
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10.0review from
Acces to beach Pool/ spa
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9.7review from
This is by far the best ocean front deal on South Beach! When you step into this beautiful Art Deco Delight, you feel as if you have stepped back in time, everything is original and has been beautifully maintained. Our accommodations were spotless, very clean and location is simply outstanding. We walked to everything! The hotel sits on the sands of the Atlantic Ocean and the board walk with a lovey pool and restaurant area. You can easily walk to Lincoln Rd and many other attractions. There is no doubt, you can feel the love and pride in this family owned hotel. Very refreshing for South Beach! We will be back! Thank you Richmond Hotel! Melissa There is no parking but to be fare, that's typical for South Beach. Valet is 40.00 a day 2 beach chairs and umbrella can be rented by an outside company on the beach for 20.00 a day. The matress in the room was firm
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4.0review from
I like the location The staff wasn't much help. No one opens the door. The bathroom was dirty and smelled like urine. The pool never had towels. The walls are super thin and you can hear someone snoring next door. Most hotels have a USB socket, not this one.
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8.8review from
Location, location, location. Pool and direct access to the beach. Walking distance to all things south beach. Views. Price relative to other resorts. It was $100+ per night cheaper than the National hotel It could have been a bit more updated but again, that is why it was cheaper. Shower could have been a bit cleaner and shower curtain and rod was the cheapest you could buy. Just a clear liner. Really no curtain. Bit of a musty smell but again, right for the price and not updated in a while so fine with me.
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8.6review from
Nice hotel, good location, friendly staff You can hear people on the hallway, it's kind of annoying especially in th morning when u sleep.
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7.0review from
The location was excellent. It was within 2 blocks of Lincoln Street and 3 blocks from the Art Deco district. There was a private entrance from the back courtyard to the beach. The toiletries supplied were Neutrogena. Hard to resist using. The only thing was that I found the temperature to be too cold throughout the hotel.
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6.0review from
I've really enjoyed the hot jacuzzi.
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4.3review from
The location was excellent. Good for shopping, sightseeing and of course, the beach, which was 1 minute walking distance away. None of the staff were friendly the 5 nights that we were staying at the Richmond and was really hard getting info out of them. Only the one guy was helpful and friendly. Did not like the hotels policy that i have to give my creditcard (because they do not accept cash) in case of damages(done to the room) during my stay at the Richmond, whereas at the other 2 hotels that i stayed at after leaving the Richmond had absolutely no problem accepting cash for any damage which could've been done to the room during my stay. Air condition in hotel was way too high. Aircon in room was broken the first nite and 2nd, 3rd and 4th nite, no hot water. I'm sorry to say' i didn't feel welcome at the Richmond.
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6.0review from
Location was great. Breakfast was good food and price. Comfortable room. I was to have a superior room, but it smaller than a regular room.
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6.3review from
The best position in Miami Beach, close to everything! The pool is nice and they give beach towels. They don't have any agreement for the beach chairs. The bathroom could be better.
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5.2review from
the staff was not reaaly helpfull
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6.8review from
The location, beach access & the pool. The weight room could use some improvements and coffee in the room would be nice.
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7.6review from
Convenient location Fefusal to take cash for anything connected to the reservation once I had arrived. Lots of confusion on this matter.
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5.6review from
location was excellent, right on the beach, comfortable Housekeeping came by very early to clean the room (usually waking us up). They often did not come back without a phone call, and when they did, it was late. So we would leave and be gone from 11-3 or 4 pm, come back to a messy room.
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6.4review from
The staff were unfailingly willing and helpful throughout.
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10.0review from
Acces to beach Pool/ spa
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9.7review from
This is by far the best ocean front deal on South Beach! When you step into this beautiful Art Deco Delight, you feel as if you have stepped back in time, everything is original and has been beautifully maintained. Our accommodations were spotless, very clean and location is simply outstanding. We walked to everything! The hotel sits on the sands of the Atlantic Ocean and the board walk with a lovey pool and restaurant area. You can easily walk to Lincoln Rd and many other attractions. There is no doubt, you can feel the love and pride in this family owned hotel. Very refreshing for South Beach! We will be back! Thank you Richmond Hotel! Melissa There is no parking but to be fare, that's typical for South Beach. Valet is 40.00 a day 2 beach chairs and umbrella can be rented by an outside company on the beach for 20.00 a day. The matress in the room was firm
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8.8review from
Location, location, location. Pool and direct access to the beach. Walking distance to all things south beach. Views. Price relative to other resorts. It was $100+ per night cheaper than the National hotel It could have been a bit more updated but again, that is why it was cheaper. Shower could have been a bit cleaner and shower curtain and rod was the cheapest you could buy. Just a clear liner. Really no curtain. Bit of a musty smell but again, right for the price and not updated in a while so fine with me.
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8.6review from
Nice hotel, good location, friendly staff You can hear people on the hallway, it's kind of annoying especially in th morning when u sleep.
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7.0review from
The location was excellent. It was within 2 blocks of Lincoln Street and 3 blocks from the Art Deco district. There was a private entrance from the back courtyard to the beach. The toiletries supplied were Neutrogena. Hard to resist using. The only thing was that I found the temperature to be too cold throughout the hotel.
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6.8review from
The location, beach access & the pool. The weight room could use some improvements and coffee in the room would be nice.
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7.6review from
Convenient location Fefusal to take cash for anything connected to the reservation once I had arrived. Lots of confusion on this matter.
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6.5review from
The pool area was the main attraction it was clean. Loved that the beach was right behind and received beach chairs. The staff could have gave a little more direction on how this worked didn't know I had to actually go on the beach and see a representative to get the chairs. My phone in the room never worked and requested it to be fixed 4 days in a row. Stayed for 6 days and never had a room phone. With this issue always had to go up and down to get whatever I needed or ask a question. The bathroom needs to be upgraded shower especially.
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3.1review from
Walking distance to stores and beach. Pool and hot tub were clean. This was our first time to Miami , this hotel is the worst hotel we have ever stayed at in our lives. 1) Ocean front room was view of pool not Ocean front trees are to tall don't waste your money. 2) You cannot adjust the room temperature in the upper rooms. We even called the desk , they refused.So they gave us another blanket. 3) Forget it if you want coffee pot in your room . They are a fire hazard. Must BUY coffee from lobby.No microwave. 4) Rooms are small and bare minimum to meet code. 5) Valet parking only 40.00 a day.They will not allow you to unload your car if you do not pay the valet parking fee. 6) Nothing is complimentary at this hotel you pay for everything. 7) Staff does not go out of their way to be friendly.They are bare minimum as well. Do yourself and your family a favor and skip this hotel it is not worth your money.
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4.0review from
I like the location The staff wasn't much help. No one opens the door. The bathroom was dirty and smelled like urine. The pool never had towels. The walls are super thin and you can hear someone snoring next door. Most hotels have a USB socket, not this one.
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6.0review from
I've really enjoyed the hot jacuzzi.
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4.3review from
The location was excellent. Good for shopping, sightseeing and of course, the beach, which was 1 minute walking distance away. None of the staff were friendly the 5 nights that we were staying at the Richmond and was really hard getting info out of them. Only the one guy was helpful and friendly. Did not like the hotels policy that i have to give my creditcard (because they do not accept cash) in case of damages(done to the room) during my stay at the Richmond, whereas at the other 2 hotels that i stayed at after leaving the Richmond had absolutely no problem accepting cash for any damage which could've been done to the room during my stay. Air condition in hotel was way too high. Aircon in room was broken the first nite and 2nd, 3rd and 4th nite, no hot water. I'm sorry to say' i didn't feel welcome at the Richmond.
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6.0review from
Location was great. Breakfast was good food and price. Comfortable room. I was to have a superior room, but it smaller than a regular room.
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6.3review from
The best position in Miami Beach, close to everything! The pool is nice and they give beach towels. They don't have any agreement for the beach chairs. The bathroom could be better.
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5.2review from
the staff was not reaaly helpfull
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5.6review from
location was excellent, right on the beach, comfortable Housekeeping came by very early to clean the room (usually waking us up). They often did not come back without a phone call, and when they did, it was late. So we would leave and be gone from 11-3 or 4 pm, come back to a messy room.
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6.4review from
The staff were unfailingly willing and helpful throughout.
