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Passenger van |
Commercial |
2 locations in Middletown
Filters
Reviews
8.0 Very good
May 2021
Pros:
The staff was very helpful and reassuring. He showed me the exactly where and how to return the key.Cons:
The light on the oil/engine were both on when I got the car. Thankfully, it was probably just a sensor!9.6 Wonderful
Sep 2019
Cons:
Cheaper rate10.0 Wonderful
Apr 2019
Pros:
Quick and easy pick up and drop off10.0 Wonderful
Feb 2018
Pros:
The Staff was extremely, professional, helpful, friendly, flexible, available and went out of their way to help me with my trip. My primary contact was Alison who was SO INVESTED & is that rare employee who goes above & beyond as if it was her own business. I also spoke with Ronnie & was driven back by Aaron. The whole Team was a Wondeful Trifecta of Customer Service. I got an incredible deal on Kayak, but I actually chose to spend a bit more & upgraded to a premium vehicle.Cons:
I wish this Branch was in LA so I could use rhem more...OR at least have them come to LA to train the LA reps OF HOW IT SHOULD BE DONE!!!2.0 Poor
Aug 2017
Cons:
I was 9 minutes late to pick up the car after the closing time for that location. There were still 2 people inside who would not help me, even though I had a reservation. I have yet to receive my refund, even though I have called and emailed multiple times. Funny part is, I went to Enterprise right down the road and they also close at 1pm. The woman inside was very nice and had no issue helping me rent a car, even though I was a late walk in. Hertz is absolutely terrible.3.6 Poor
May 2017
Pros:
nothingCons:
car stuttered and stammered thru first 2 gears. warning light came on advised to exchange but could not as office was closed on weekend. asked to drive 30 miles to exchange, did not. Won't use Hertz again.4 locations in Middletown
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Reviews
2.0 Poor
Jun 2021
Cons:
Car smelled. Service light and oil change light were on. Speedometer was not working. Impossible to get anyone on the phone to help me.9.6 Wonderful
Jun 2018
Pros:
Low mileage, practically brand new car. Quick service. Great experience.10.0 Wonderful
Feb 2017
Pros:
Comfortable, heated seats, backup camera, sensors for line changing lanesCons:
I didnt as many miles to the gallon as I"d like. It was around 25 highway.10.0 Wonderful
Dec 2016
Cons:
Great customer service!10.0 Wonderful
Nov 2016
Pros:
It's 1/2 mile from my apt, accessible in any weather. Good customer service. Well maintained vehicles. Good rates.One location in Middletown
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Reviews
2.0 Poor
Jun 2024
3.6 Poor
Nov 2017
Cons:
Car reeked of cigarette smoke, obviously a chronic smoker was in the car. The seats were dirty. Gas tank was a quarter full.2.8 Poor
Mar 2016
Pros:
Was not a far drive to get there.Cons:
A lot of the problems that I had were because their website was not up to date and did not advertise anything very well. When I went to go pick up my rental vehicle I arrived at the wrong location. They claimed that they had moved to another location, but there is nothing to suggest that online. When I finally got to the facility, they added an additional service fee that even they admitted to not advertising on their website. This makes no sense to me and is very infuriating. The car they wanted to give to me at the time was also missing part of the front grill. If i have a reservation, the car should be properly prepared and ready when I pick it up. In addition to this, they wanted the total payment, plus the service fee and a $250 deposit up front instead of what they had advertised which was $30 upfront and the rest when I dropped it of. This was the last straw for me and I ended up canceling my reservation and not renting from them at all. I do not recommend ACE at all to anyone. In fact I am so disappointed by their service that I am making it a point to tell everyone DO NOT RENT FROM THIS PLACE!!!One location in Middletown
Filters
Reviews
6.0 Okay
Jul 2020
Pros:
Nice car! Good comfortable ride!Cons:
Car was not cleaned out, dirty can under passenger seat. Smelled of smoke. Oil change light on. During covid- cleanliness of utmost concern. When I returned car, they just gave to next person. Will not use them again!!10.0 Wonderful
Dec 2016
Pros:
Placed order on line for a specific time. Car was ready. Service was fast and efficient. Car was clean and 100% ready. Drop off was easy and fast. Charges matched the original quote to the penny. No surprises. Happy customerOne location in Middletown
One location in Middletown
Along with a 12 passenger van, rental companies in Middletown offer 7 passenger vans.
Pick-up location | Middletown |
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Car types | Van, Minivan |
Rental locations | 2 |
Airport locations | 0 |