Middletown car rentals
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Middletown, CT
Aug 11 — Aug 18
Same drop-off
Middletown, CT
Thu 8/11
Noon
Thu 8/18
Noon
Middletown car rental information
| Pick-up location | Middletown |
|---|---|
| Car types | Compact, Compact SUV, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Pickup truck, Premium, Standard, Standard SUV |
| Rental locations | 2 |
| Popular agencies | Enterprise |
Cheap car rentals in Middletown
| Economy | $59/day |
| Compact | $59/day |
| Intermediate | $59/day |
| Standard | $68/day |
| Full-size | $68/day |
| Premium | $75/day |
| Luxury | $98/day |
| Pickup truck | $74/day |
| Compact SUV | $70/day |
| Intermediate SUV | $70/day |
| Standard SUV | $71/day |
Middletown car rental reviews and directory
Hertz
8.0
Excellent
8 reviewsBest rated
Cleanliness
6.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
8.0
2 locations in Middletown
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Reviews
8.0 Excellent
May 2021
Pros:
The staff was very helpful and reassuring. He showed me the exactly where and how to return the key.Cons:
The light on the oil/engine were both on when I got the car. Thankfully, it was probably just a sensor!9.6 Excellent
Sep 2019
Cons:
Cheaper rate10.0 Excellent
Apr 2019
Pros:
Quick and easy pick up and drop off10.0 Excellent
Feb 2018
Pros:
The Staff was extremely, professional, helpful, friendly, flexible, available and went out of their way to help me with my trip. My primary contact was Alison who was SO INVESTED & is that rare employee who goes above & beyond as if it was her own business. I also spoke with Ronnie & was driven back by Aaron. The whole Team was a Wondeful Trifecta of Customer Service. I got an incredible deal on Kayak, but I actually chose to spend a bit more & upgraded to a premium vehicle.Cons:
I wish this Branch was in LA so I could use rhem more...OR at least have them come to LA to train the LA reps OF HOW IT SHOULD BE DONE!!!2.0 Mediocre
Aug 2017
Cons:
I was 9 minutes late to pick up the car after the closing time for that location. There were still 2 people inside who would not help me, even though I had a reservation. I have yet to receive my refund, even though I have called and emailed multiple times. Funny part is, I went to Enterprise right down the road and they also close at 1pm. The woman inside was very nice and had no issue helping me rent a car, even though I was a late walk in. Hertz is absolutely terrible.3.6 Mediocre
May 2017
Pros:
nothingCons:
car stuttered and stammered thru first 2 gears. warning light came on advised to exchange but could not as office was closed on weekend. asked to drive 30 miles to exchange, did not. Won't use Hertz again.Enterprise
6.0
Good
22 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
6.0
5 locations in Middletown
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Reviews
2.0 Mediocre
Jun 2021
Cons:
Car smelled. Service light and oil change light were on. Speedometer was not working. Impossible to get anyone on the phone to help me.9.6 Excellent
Jun 2018
Pros:
Low mileage, practically brand new car. Quick service. Great experience.10.0 Excellent
Feb 2017
Pros:
Comfortable, heated seats, backup camera, sensors for line changing lanesCons:
I didnt as many miles to the gallon as I"d like. It was around 25 highway.10.0 Excellent
Dec 2016
Cons:
Great customer service!10.0 Excellent
Nov 2016
Pros:
It's 1/2 mile from my apt, accessible in any weather. Good customer service. Well maintained vehicles. Good rates.10.0 Excellent
Jan 2016
Pros:
I liked everything about this car rental experience.From the moment I got car until I returned it and all questions in between, I was treated wonderfully. The gal I worked with was K J, this young lady is definitely an asset to your staff, I can't say enough nice things about her!Avis
2.0
Mediocre
3 reviewsCleanliness
2.0
Comfort
6.0
Pick-up/Drop-off
2.0
Value for money
4.0
One location in Middletown
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Reviews
6.0 Good
Jul 2020
Pros:
Nice car! Good comfortable ride!Cons:
Car was not cleaned out, dirty can under passenger seat. Smelled of smoke. Oil change light on. During covid- cleanliness of utmost concern. When I returned car, they just gave to next person. Will not use them again!!10.0 Excellent
Dec 2016
Pros:
Placed order on line for a specific time. Car was ready. Service was fast and efficient. Car was clean and 100% ready. Drop off was easy and fast. Charges matched the original quote to the penny. No surprises. Happy customer2.0 Mediocre
Jun 2021
Cons:
Reservation was at 8 AM. The employee was 1.5 hours late and did not open the store until 9:30.6.0 Good
Jul 2020
Pros:
Nice car! Good comfortable ride!Cons:
Car was not cleaned out, dirty can under passenger seat. Smelled of smoke. Oil change light on. During covid- cleanliness of utmost concern. When I returned car, they just gave to next person. Will not use them again!!10.0 Excellent
Dec 2016
Pros:
Placed order on line for a specific time. Car was ready. Service was fast and efficient. Car was clean and 100% ready. Drop off was easy and fast. Charges matched the original quote to the penny. No surprises. Happy customerAce
No score is available
Cheapest deal
Most popular
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Middletown
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Reviews
3.6 Mediocre
Nov 2017
Cons:
Car reeked of cigarette smoke, obviously a chronic smoker was in the car. The seats were dirty. Gas tank was a quarter full.2.8 Mediocre
Mar 2016
Pros:
Was not a far drive to get there.Cons:
A lot of the problems that I had were because their website was not up to date and did not advertise anything very well. When I went to go pick up my rental vehicle I arrived at the wrong location. They claimed that they had moved to another location, but there is nothing to suggest that online. When I finally got to the facility, they added an additional service fee that even they admitted to not advertising on their website. This makes no sense to me and is very infuriating. The car they wanted to give to me at the time was also missing part of the front grill. If i have a reservation, the car should be properly prepared and ready when I pick it up. In addition to this, they wanted the total payment, plus the service fee and a $250 deposit up front instead of what they had advertised which was $30 upfront and the rest when I dropped it of. This was the last straw for me and I ended up canceling my reservation and not renting from them at all. I do not recommend ACE at all to anyone. In fact I am so disappointed by their service that I am making it a point to tell everyone DO NOT RENT FROM THIS PLACE!!!3.6 Mediocre
Nov 2017
Cons:
Car reeked of cigarette smoke, obviously a chronic smoker was in the car. The seats were dirty. Gas tank was a quarter full.2.8 Mediocre
Mar 2016
Pros:
Was not a far drive to get there.Cons:
A lot of the problems that I had were because their website was not up to date and did not advertise anything very well. When I went to go pick up my rental vehicle I arrived at the wrong location. They claimed that they had moved to another location, but there is nothing to suggest that online. When I finally got to the facility, they added an additional service fee that even they admitted to not advertising on their website. This makes no sense to me and is very infuriating. The car they wanted to give to me at the time was also missing part of the front grill. If i have a reservation, the car should be properly prepared and ready when I pick it up. In addition to this, they wanted the total payment, plus the service fee and a $250 deposit up front instead of what they had advertised which was $30 upfront and the rest when I dropped it of. This was the last straw for me and I ended up canceling my reservation and not renting from them at all. I do not recommend ACE at all to anyone. In fact I am so disappointed by their service that I am making it a point to tell everyone DO NOT RENT FROM THIS PLACE!!!Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Middletown
41 travelers who rented a car in Middletown gave the car agency they used an average rating of 5.5
Car rental locations in or near Middletown
When to book a rental car in Middletown
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Top tips for renting a car in Middletown
- 25% of our users found rental cars in Middletown for $78 or less
- Book your rental car in Middletown at least 1 day before your trip in order to get a below-average price
- Economy rental cars in Middletown are around 44% cheaper than other car types, on average