Pros: Placed order on line for a specific time. Car was ready. Service was fast and efficient. Car was clean and 100% ready. Drop off was easy and fast. Charges matched the original quote to the penny. No surprises. Happy customer
Cons: car stuttered and stammered thru first 2 gears. warning light came on advised to exchange but could not as office was closed on weekend. asked to drive 30 miles to exchange, did not.
Won't use Hertz again.