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Budget & location Small room. Very bad wireless access
It was very comfortable and a convinent location. Close to shopping, etc. Quiet motel. Loved having the fridge and microwave in the room. Both the ice machine and the pop machine were both broke so we had to go buy pop at a store.
It was comfortable, clean and conveinant
Ac was broken no screen in the window. Room was reallg bad with the stibk. Bathroom wasnt in the greatest ahape
Nothing. Needs were uncomfortable. Then my stay turned into a nightmare. The staff checked me in after giving my non-refundable booking confirmation number. Then in the morning they called me and told me that the room had not been paid. The manager asked me for my credit card to verify if the numbers were correct. I obliged him and asked him not to swipe my card again while I was on hold to get my online non refundable prepaid receipt faxed over. While on hold the jerk working overnight swiped my card, just after I handed it to him. I then told them that I just asked they not do that until the receipt faxed over and to immediately give me my card back. He refused. This guy proceeded to refuse to give me my card, then explain to me that even though he swiped it he wasn't billing me. Then, my stay got worse. This jerk threated go call the cops when I demanded my card back. Neither the night clerk, nor the day manager would return my card. Since they swiped it, I hung up calling the online booking company and canceled my card as stolen so these guys would not be able to double bill me. Then these jerks called the cops. The night clerk then told the cops that when I walked away to cancel my card that he tried to swipe it for $70, $60, $50, $40, & $30. Thank God I cancelled my card. The cops told them that no crime had been committed and thankfully the officers were nice to me. They forced him to return me my already cancelled card. Needless to say, this isn't my first bad experience at this hotel, but I sure will be my last. I do not recommend that you subject yourself to this kind of horror story. What a waste of money. Thanks for ruining my day Super 8. You are not awesome.
Nothing. Experienced the worst customer service ever. Had to wait 1 hour for check in. Was not allowed to Check in as one of the members (out of three member's) had a copy of the passport. No way to contact the manager and the person at the reception desk was very rude. had to call the company to cancel our reservation. Will never ever stay in this hotel.
Location Room was dirty. Tough area due to security concerns.
The location The unsafe feeling as I drove in and the guests appeared to be unsavory characters.
Close to state fair Elevator not working
Easy to find. Pool seemed to be in nice well maintained shape (did not use it) Our room was clean. We reserved a 2 bed room and only received a 1 full size bed room that was soo small. Due to this error, my daughter could not stay, and we had to arrange for her to be with other family. The room was so so small. Air unit hanging off the wall.
This guest did not leave comments about this hotel.
I like the staff at the front desk they are always so helpful and ready to help customers. AND the staff are very personable. Also the remodel with hard wood floor look is awesome. Last but not least the pool water was great !
The room was very neat and clean. Loved the hardwood floors. Check out staff was unfriendly and seemed very unhappy to have to provide customer service. Check in staff on the other hand were very friendly and helpful.
It was in a convenient area by the mall etc. No
Cheap. Non-smoking room smelled like smoke. Cigarette burn on the sheet. Run down exterior. Thin walls- heard other patrons coming and going at all hours.
The staff was friendly. No hot water in the shower, unless you ran the water for 3 to 5 minutes. No basic amenities, I.e. shampoo, only two bars of soap. Elevator very, very slow!!
nothing really. Forced to stay in a smoking room, not requested. It smelled horrible. Couldn't change rooms.
This guest did not leave comments about this hotel.
The price stayed the same for double queen bed compared to single. And that U could book now pay later Yes; the staff was rude and incompetent.
nice clean and quiet place to relax at. no
Pleasant manager. Guy in next room snored like a bulldozer.
Friendly house keepers.
Amenities - refrigerator, microwave; basic breakfast; location Beds not very comfortable; no fan in bathroom; confusing receipt as not the price given when booked online - will need to watch my credit card to see what is billed.
Once you make it to your room it's a decent stay, comfortable enough environment. It was very minimal with it's commodities and it was in a very sketchy part of town. We got hit on, on our way to our hotel room, we didn't feel safe. We will not be staying at this hotel again.
Close to the airport, plenty of space A lot of cigarette smoke, really unpleasant
The price was the only decent this game about this place. There was hair folded in 2 of the towels, walls are paper thin, water pressure in shower was terrible, disgusting ice machine, staff was rude and didn't want to fix anything, and much more.
Close to airport Mold on window Found 2 long hairs in bed, 1 on top sheet, 1 on fitted sheet. Bed was hard as nails. Candle wax on floor at foot of the bed. Curtains were dirty.
Nothing. Cops were there, prostitution and drug busts. Awful place to stay Everything
close to place we were visiting, bed was okay, parking good, price great trolley clang all hours, outdated, dark, loud, had to ask for toilet paper and soap
Rooms smelled of smoke
The one staff we interacted with was friendly and helpful. Stong smoke smell in the hallway (but not in the room.)
The location to Sheraton on Chicago Ave The refrigerator did not work. When I told the front desk, they weren't helpful at all. I brought quite a bit of food that would have spoiled had I left for the day after my 1st nights stay.