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Traffic-favorably situated hotel, clean room, very friendly staff. The "Castro", a street with dozens of restaurants, bars, coffeeshops etc. just a walk away. Ideal starting point to explore the surrounding cities.
Nothing in particular. It was fairly ok....
Convinient Location for my business
The room was big and it looks like they take care of their rooms Everything was perfect for one night
Simple and comfortable Lack of hotel staff attentiveness. Breakfast was never ready at the time advertised.
It was very clean and comfortable
I like the location, it is near the castro street, makes us easy to get food and other things. The room facility is complete also and the room is clean. Better to change the lotion with the better fragrance and add HBO in the TV schedule.
I checked in at 6pm and it took 15 minutes before someone came to the desk. Advertised a continental breakfast which included coffee and juice only.
Convenient location; always feel welcome - have stayed there 15-20 times over past 3-4 years. No
I was bitten by the bedbugs. It was terrible!
It was where I needed it to be. It was clean and easy to deal with through Kayak. Just a place to sleep. Nothing noteworthy.
Well kept facility, good breakfast for the price, best price in the area for a hotel with two beds in a room, close to Shoreline Amphitheater. Out of the way location.
Rooms were very clean and employees were friendly!
Room smelled okay. Clean.
1st time to stay. Much better than expected and good cost/performance.
Clean room, friendly staff, good location
The hotel has an excellent location on El Camino Real in Mountain View. It is set back enough from the street so that traffic noise is not objectionable. The rooms are basic but clean, with good internet. The value for price is excellent compared with other motels located along El Camino Real in the same area. We have stayed there several times before, and intend to do so again.
It was in a pretty good location since it does have a Palo Alto address and is right on El Camino Real. But, it is not right in the heart of Palo Alto near downtown or Stanford. They do offer a free bag of chips and free water (Kirkland brand) in the room. And, there is a coffee maker if you need it. EVERYTHING! This is a total "bait and switch". The website presents a cute, quaint hotel both through the photography/logo and language that is used. It is anything but. I looked in the closet and saw an old, used "Days Inn" paper cup (why has the closet not been cleaned out!!!), and it made sense. This must be a former Days Inn. The rooms are motel-style where they open into a parking lot. They feature a weak chain for the door. I was 1,000% disappointed, especially for the price. The website said, "our continually updated, one of a kind guest rooms feature plush beds, modern bathrooms, and a full array of amenities." This place is nothing like that description. It is not at all updated. It was formerly a Days Inn, and it looks like an old, out-of-date Days Inn that would be better in a low-end neighborhood not Palo Alto. The only good thing about the room is that it had a large flat screen TV with Dish Network. And, there is free wi-fi. The beds have no headboards, the pillows are bad, the bedspreads have stains, the lamp shades were cracked and showing yellow water stains, the furniture is way out of date, the hangers were old, the room is super small (had to put the luggage rack in front of the entry door to have room). The bathroom is bad – the door didn’t even close all of the way. The towels are like loofah sponges - very thin and really rough. I noticed wear spots on the carpets and the walls were dinged and nicked. And, sadly we paid $238/night - $270+ with taxes/fees (based on the language and imagery on their website). It is really bad. I would AVOID this hotel like the plague unless they offer a super, super low rate. The lady at the desk claimed that they were renovating (I saw no evidence). I highly recommend you wait until the renovations are done and then give it a try (but, only once you have photo confirmation of the end result). If their renovations live up to the website imagery and language (and price), then this will eventually be a fine local hotel. But, right now, it is not good at all. The lobby features tired wood paneling and very tacky decorations. And, they offer a "grab and go" breakfast, but it is super basic with plastic packaged muffins and danish. I highly recommend you avoid this hotel!!
No wifi connection Old / dirty furnitures Poor breakfast
Swimming pool. WiFi was inconsistent, price was way too much. "Breakfast" was served in a small room with a couch. If you are in the bay area, maybe check out another city to stay in, the owner said all hotels/motels in the city go for over 200$.
Clean, fast WiFi, nice art print on the wall. Adequate parking, and of course a low price in a costly area. Lumpy bed, loud and not very effective AC, laughable breakfast, bit of a sketchy vibe if you're the sort to spook easily. Slow front desk everything.
The Motel staff were very helpful and friendly. Rooms were comfortable and reasonably quiet. Rooms recently refurbished. A longish walk to decent restaurants but no problem with a car.
affordable, fast free wlan, cable tv, affordable diners/restaurants nearby
Efficient and welcoming staff, fully equipped rooms, easy to get to, very good value for the price.
This has a motel feel.
Close to historic downtown. Rooms need upgraded .. Ceilings stained .. Tub was old and peeling. Old style TV
I liked how quickly they responded when the shower head in my bathroom did not produce enough water flow when taking a shower. I brought the issue to their attention in the morning, and by the early evening when I returned to my room they installed a brand new shower head that works excellent. They really wanted to please! I wish they had a bigger breakfast.
friendly front desk guy, clean restroom, clean carpet floor...you have a fridge,tv,desk,private restroom,shower, plenty of towels, shampoo and soap
It was very close to 49er stadium. There was no bar on site. The bar was about a half mile from the location of the room. We had to literally break the door down to get into the room. After getting our room key and not being able to get in we went to the front desk and the lady said to ram the door with our shoulder. we went to her a second time with the same problem. she finally came out and tried to get inside but could not. after about four tries we finally were able to get into the room but it broke the latch off the door making it easily accessible for anyone to get in if they wanted too...Overall not a bad place to stay but I would not recommend just because of the overall experience at that location...very poor customer service.
We visited the local town which was very close. We had and excellent dinner with a local band playing. The motel was very quiet and next door to a Denny's. The town had a lot of cool shade trees which was a comfort from our hectic drive. We will definately stay the next time we visit San Francisco. We were only 30 minutes from San Francisco. No parking fees at our motel.
Room was clean, staff was able to satisfy request for location on ground floor. Continental breakfast was a joke. But Denny's gives 10% off. Tub is worn, but shower worked fine.
I like how the beds are big and the rooms are comfy. Very clean
Bed was comfortable, clean. Pretty much everything else. For #170/night I would hope for a whole lot more. 'Breakfast' was particularly disappointing. Building shook anytime anybody ran up/down stairs.
It was very clean and it was obvious they were actively remodeling and it was very nicely decorated.. I travel a to. And honestly I realize that hotel beds are not the best, however I honestly looked to check if I wasn't actually sleeping on a boxed spring that is how bad it was .. Worst ever!! And usually when a mattress totally sucks you can position your pillows to help. Well that only works if your pillows aren't the size of throw pillows the small kind and hard as a rock flat.. In retrospect they were probably sold as a matching set with those bedrock beds..
for the price it was very clean and in a good location. I would stay again.
Easy parking. Quiet. Musty smell in room
Room was good (big enough and clear), location is excellent (not so far from Stanford Univ.) Hotel really has no breakfast room
There was a refrigerator in the room, tv, wifi, and a bed. These were the good things. If there are any other suitable choices in hotels, do not stay at this one. Paying a bit more would be worth it. It was dirty and quite smelly,
convenient and inexpensive, nice staff...room fine for the price, close to everything you need in the area
I love the two room suites. They are two bedrooms and a small kitchen area for a price that cannot be beat. The hotel overall is a good deal and close to lots of good food. The outside is undergoing upgrades but the rooms are clean and quiet and spacious. The pillows are small and the water pressure in the shower was not awesome. I'm not sure if the water issue is due to city usage restrictions or not, but my water was cold by the end.
I was very disappointed overall and would definitely not go back. I moved the next evening to Best Western Mountain View and this was a much better hotel for the same price. Poor cleanliness, noisy and internet did not work.
There was a fridge and a microwave, a couch, many pillows etc standard room nothing extraordinary Remote did not work had to go change it, carpet was so filthy that when I walked barefoot for a few minutes my feet were black it's disgusting
Dried poop on toilet bowl from who knows when. Dirt everywhere. Uncomfortable pillows. TV did not work properly. Water bottle dispenser outside out of order for 4 days. It goes on an on. Nothing
The room was clean, Maid service WONDERFUL. Thre requested/confirmed room was not available. The breakfast bar was non-existant.Air conditioner broken (100+ temps). Cable TV was 1 station. Staff was non-responsive, I was told "Thats to bad" when I told them the AC did not work.
The hotel was almost empty, so it was very quite. My room was non-smoking room, but I think it used to be smoking room and converted to non-smoking by spraying some deodorant. The mixture of still lingering smoking odor along with chemical they used was not very pleasant.
Good parking area Yes. This is the worse hotel I have ever been to. The most smelly room, really stinking from Smoke. I arrived to the hotel at 11 PM and waited for the reception person to wake up. He told me that this is the last room he has, although I booked for non smoking room. I have throw up up all night, the smell was impossilbe. I do not recommend to even get closed to this hotel.
A lot of restaurant close to the hotel, and the access is easy finding. And it is a secure place. The housekeeper make a lot of noise early at the morning (09am), this is dirty carpet in the room, but the bed is clean as well as the batroom. There is not restaurant for the breakfast, it is organise in the small loby.
wifi works excellent. clean room, quiet place
The Hotel was under renovation! I was given a room that literary worth a penny. When I complained - they moved me to a room much better (the excuse was given: ‘I requested the upper floor” – but not a shabby room!”). The next door hotel sign said 53.99. The attendance told me – no 48-hour notice and I have to pay for all five nights - because, it was booked through you. Everythings
There was nothing to like about this horrid place. Upon arriving, you discover a surprise welcome of a $10 "Resort fee", which is like a toll to merely enter a doctor's office. Filthy, mold in shower, pubic hairs around base of toilet, NO BEDSPREAD, burned out lightbulb by bedside lamp, REEKED OF CIGARETTE SMOKE--it was a "non-smoking room!" There are much cleaner and more pleasant motels up and down El Camino Real for $100/night. Naugahyde armchair was worn, PEELING/missing edging, unraveling The worst accommodations anywhere in the US--including the youth hostels of my college days!
Their service is really poor and the front desk was not polite
Place Kitchen facility is not available.
Nice people, good location In the front wall, there is the room's door, and all the rest of the wall is a giant show-window which can give an uncomfortable feeling regarding the stuff security
Nothing 1. WiFi does not work. This was very critical for me. I called the front desk several times but they could not fix the problem. 2. Toilet and shower are dirty
Very friendly, professional front desk staff, clean room, great location. Even complimentary breakfast. Definitely great value! Nothing!
Very friendly staff, overall the rooms are nice, clean. Bed was comfortable. Close to where I needed to be for meetings. Breakfast room was large, clean, good selection, good coffee. Would return for work trips, especially for the price! Took >10 minutes for the hot water to get warm...so much so that the first day I showered I didn't even notice the water getting very warm at all even after letting the water run and run for several minutes. My room must have been the farthest from the water heater! Additionally, the room coffee maker had ~1cm of stagnant looking water sitting at the bottom of the reservoir (gross), though because of the free coffee with breakfast it did not matter.
Friendly front desk, clean room, extensive breakfast that ends 10am Monday thru Friday and 11am weekends and holidays.
Friendly and helpful staff. Great breakfast. Excellent location for our purposes. Clean and comfortable rooms.
Room carpet very stained, couldn't tell if it had been cleaned. No matresss pad. Faucets loose, black mold in shower.....
Breakfast was free Rom was dirty asked to be move to another room. Guy at the desk acted like I was putting him out to do his job. Did feel like I was a valued customer. Rooms out dated and the price was not worth it.
The location is in a very nice area of Campbell. You can walk to Downtown Campbell with ease and there are good dining options around. The breakfast is very good; it proved beyond expectations. This place is shady and dirty. The jacuzzi wasn't officially closed during our stay....but the grey grime floating in it did not entice a dip. The walkways were covered in trash and bird feces. Cobwebs adorned the railings throughout the complex. Some of the doors DO NOT latch completely; in your carelessness it could be very easy to leave the door completely ajar. The shades and curtains do not cover the windows entirely, leaving late sleepers suffering through sunlite.
location. I use to put all my clients at this hotel and conduct meetings there because of their proximity to us. The customer loved it because of what was around the hotel and the hotel was in very good condition. Run down, needs a total overhaul. Has lots of competition in the surrounding area, but they could be so attractive, plus they are known because they have been there for so long. Their price was lower than hotels right around them, but that is because they are so run down (by today's standards). They should go for it and update the whole hotel and then advertise the hell out of it. It could be considered a boutique hotel which would differentiate it from other brand name hotels.
Rate was good Access to room was fine Room was clean Newer in-wall AC unit Quiet (mostly) Parking was free (and had enough spaces) WiFi was working, but barely It's a little tricky to get in/out of (have to be traveling in the right direction on Campbell Ave, not the easiest freeway access despite being next to the freeway) It's quite loud when people walk outside your room (upstairs)
Location. Great breakfast. Quiet. Broken door lock.
We liked staying at the Super 8 for several reasons. The morning Continental breakfast was just right. The juices, coffee toast and rolls were delicious. The Mexican restaurant at the hotel had a very complete menu and the things we ordered were very good. We didn't like the rainy days.
affordable, quiet and accesible. the staff at the lobby were uncourteous.
Excellent personal service, called and set up taxi service. Wake up call at 4am right on time.
big and clean room, nice shower, easy to acces nothing
Staff is very polite; the local bus stop is very closed to hotel; the hotel is 5 minutes from San Jose` downtown. The breakfast is basic and not continental. Rooms are not very clean.
Room was satisfactory, served our purposes for the weekend, pool was great, staff was very accomodating, thankyou.
Nice tidy big unit, plenty of room. Serviced daily The motel did not have a guest laundry. Had to ask for cups to make hot drinks in the room. I had paid in full prior to our stay but have since discovered a small amount has since been charged to my credit card
Kind staff always smiling and helpful. The location in the middle of El Camino Real in San Jose. The room was clean and comfortable. The price value is excellent.
Cleanliness, excellent staff, good location
My staya unfortunatelyk was only fo rone night, but the room was very comfortale, and the staff were courteous and friendly. No there long enough to form an opinion