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We stayed at this hotel in 2007 and enjoyed it as much then as we did this time.
The location of this hotel is definitely its best feature. Although it is still grand, it has seen better days...Staff at reception were very friendly and helpful. The room was far too hot when we checked in, we had to turn the radiator off.
I thought the location was spectacular and room met all of our needs and was excellent value
Right on the most beautiful plaza
The very central location. Its situation in the grandiose historic Stanislas square. The proximity of many excellent restaurants and shops. The complicated access by road and the lack of hotel parking.
The fact that it was situated in the Stanislaus Square is a plus point. The same cleanliness and well kept historic beauty of the Square ends on the Hotel doorstep. This Hotel could be a gem, but it is evident that it is being neglected. The cleanliness is not up to standard. The bedrooms and bathrooms are badly needing renovation e.g. paint, the splitting windows, tile the bathroom floor and wall to standard, toilet lid broke off. General feeling of non-interest from the staff. Friendliness and attention to guests is a Hotel service and should be expected for this price. Sorry, but perhaps a little bit of this money could be used for the above problems. That would make it a hotel to remember.
Comfortable bed, good bathroom, lovely terrace on the square. Non-free and overpriced wi-fi, mini-bar/fridge didn't work, burns in the carpet.
The location is convenient for museums, restaurants and the world heritage sights in Nancy. It is two blocks from the tram line. The hotel is located on Stanislas Square. Every night around 10 to 11 PM, there is a son et lumiere show in the square with a powerful sound system. Afterward, the locals drink and party in the square until early morning. Sleep is difficult. The hotel does not have parking for guests.
The location and the hotel being very authentic The beds were a bit to soft and the furniture was a bit outdated. To some extent it did give it some extra character, but a bit more moderated would not be a bad thing.
Superb location right on gorgeous Place Stanislas. Excellent Concierge service. Beautifully decorated public areas and rooms. Excellent rapport quality/price for the courtyard-side double-standard room we had. Minor detail...We chose one of the less expensive rooms which did not have a mini-fridge or hair dryer. If asked for, I'm sure a hairdryer would have been sent to the room. Bathrobe was nice touch.
Room 115, first floor front side. Location! Charming old building with modern comfort. Super rain shower providing "tropical" rain shower! We were lucky to get one of the 8 parking places in front of the hotel. Small room. Very hard mattress, with 100% polyester blanket, no A/C in the room. Breakfast consisting mainly of packed items. Breakfast room looked like a battle field because used tables were not cleaned and serviced, so we took breakfast outside.
Very central. Easy access to all parts Nancy.
Pleasant staff. Good building
Great Location!! Tram stops right outside the hotel. short walking distance to town square. Staff did not speak English, TV had no english stations. Shower was hand held. Not a great place for American Tourists.
The atmosphere in the hotel, room' s design and location.
Beautiful building close to the magnificent Place Stanislas. Breakfast was poor.
The traditional double room is terribly small and extremely uncomfortable. Floor looked as it was never renovated since 16th century. Terrible smell of old furniture. It reminded us of the room in a student hostel at university. It all can be accepted if the price would be 30-40 euros per night but not 110 euros.
L'acceuil aimable, l'aménagement de l'hôtel, qu'on a si bien conservé la substance du bâtiment. - Belle salle de bain. - Situation idéale pour visiter la vielle ville et la Place Stanislas. -
It's a charming 400 years old hotel with excellent location (100 m from the Stanislas Place). I will stay there once again when visiting Nancy. A wooden floor maked noise when somebody was walking above my room durign the night. For me - no problem, but if somebody has difficulties with sleep, it might be difficult.
Central location. Individual character. No air conditioning and street noise in superior room as booked. Had to downgrade to third floor room for air conditioning and quiet. No drinks available in room.
Large room and television with two English channels for news. The location was convenient to sights, restaurants and shopping. Staff was friendly. Our room was fairly spacious, but the furniture and decor were all dated and a bit tired (particularly the hair dryer). Lighting could be better--we were there for a couple of overcast days and, despite the large windows, could have used brighter or larger light fixtures to see around the room. As elsewhere in Europe/France, I find the breakfast prices too high to be worth taking.
The tasteful interior of the room, the cleanliness, the friendly servce The checker sofas in the lobby. Does not fit to the tasteful enviroment of you.
Location is excellent, a few minutes walk from the railway station. Hotel staffs are very kind and friendly.
Location near the railway station, exceptionally kind staff
The shower and location Room too small
Very friendly staff with excellent English. Made to feel very welcome. Parking could be a problem without special arrangements being made.
Room was clean and tidy, fairly smart with a charming little balcony overlooking a local square. Reception staff very helpful.
fairly central bedrooms a little small
Hotel staff was very friendly, helpful, and knowledgeable. Room was clean and comfortable. Hotel was located within comfortable walking distance to area landmarks.
The central location is ideal for seeing the city. The rooms were very clean and comfortable. The staff were very pleasant. The only downside is parking around the hotel, but this is to be expected in the central location. There is a small garage for two cars available at a reasonable price. However the location out-ways this.
Typical 2-star hotel, but in a great location for walking the old city. There is no lift, so you have to drag your own luggage upstairs to your room.
Clean, spacious rooms; well-disposed and complaisant staff Really poor and unstable Internet connection.
de beschaafde kwaliteit
Centrally located. Good price. Nice staff. Clean rooms.
The location in the old town was convenient. Rooms were clean. Room and bathroom were small, but clean and basic. It was just a place to crash at the end of the day so it suited us fine. Breakfast is expensive, better to grab a fresh croissant at a nearby bakery.
Staff were very friendly and helpful. The location was good, close to everything we wanted to visit and close to lovely restaurants. The WiFi reception was excellent. The premises was a lovely former old home. Nothing
Quiet The hotel is quite old. There was no hot water in the morning because, we were told, the pipe broke. Had to take a cold shower which wasn't pleasant!
A very nice individual hotel based right in the centre of the lovely city of Nancy, making it easy to explore, but it was not noisy at all. Staff were helpful. Directions were good so it was easy to find. Parking nearby. Felt that the hotel offered good value for money.
Nice location in the old district of Nancy. This hotel has a special flair. It looks like a museum due to its collection of old stuff shown in the hall and stairs. isolation between rooms could be improved.
The atmosphere of the building and the location in the old city centre, friendliness of the staff. The room and bed were very small. Noise from other rooms got through the thin walls.
Good breakfast,very pleasant and helpful staff. Procedure for getting TV seemed a bit long!
Good centeral location. Comfortable bed and good soundproofing so no noise from other rooms. Roomy for a french hotel. The machine to squeeze your own orange juice at breakfast was a superb addition to an extremely good breakfast. The room was too hot and the heating did not turn off.
Helpful staff, clean room and bathroom, great location for Hotel De Ville and Light Show.
please give me points for this stay to my recently opened Acor account
It was conveniently situated for the station, main square and shops.
Right in the middle of Nancy. Parking facilities
Staff were very pleasant and helpful
Staff were best we have come across. Extremely helpful and courteous.
All in One service eli hintaan sisältyi ihan kohtuulllinen aamupala, tervetuliais drinkki ja ilmainen wlan tai tietokoneen käyttö aulassa. Sijainti oli aivan loistava eli aivan kaupungin ytimestä. Hotelli on aika vanha, joten puuttuvan ilmastoinnin vuoksi ilma oli aika raskas ja ei varmasti sen vuoksi sovellu kovin hyvin esim. astmaa sairastaville. Kaikki paikat olivat pienen pintaremontin tarpeessa.
Location, view renovation needed
Shabby and uncomforable.
location, close to Stanislas square, in the centre. breakfast was just good, fresh croissants and rolls. extremely warm rooms, due to the fact that the sun had been shining on the window for most of the afternoon, there was no fan. our room was facing the square, there was a lot of noise from outside, drunk people, shouting and throwing bottles on the square until the next morning.
Friendley staff on arrieval.The location good for a one night stay in the heart of the town.The buffet breakfast a very good selection of fresh products.
nice personnel; good location hotel was being renovated; looked awful; no closet space for clothes; bad elevator (slow tiny)
the welcome-drink in twin room which had 3 beds only one bed was good. Not every room had hairdryer
Nothing especial Hotel is under reconstructions. Also the problems with rooms. I get the keys of the occupied room:))
We were very pleased with the Americain Hotel. Even though it was an older hotel, the room was a good size and comfortable. We felt it was a good value for the money. The breakfast was good, they had free Wi-Fi and they were very helpful.
Not much really, considering the cost. The hotel was so old fashioned, but surprisingly did have a flushing WC in the en-suite facilities. The welcome drink was appalling. The room furniture was so old and the chair was on the point of falling apart. The bed was clean and reasonably comfortable. Breakfast was adequate with a reasonable choice. Overall, in the past few days we have stayed in various hotels whilst travelling through France, and most costing half the price provided better and more acceptable facilities. Parking was about 7-800metres away and cost 11 Euros. The photo on your website bears absolutely no comparison to the actual hotel facade.
Location Tiny shower room with shower head that was leaking
Very competent and nice personal. Location is very excellent.
location of this hotel room very tired, decor dirty therefore gave the impression the room was dirty
Location room was small even I booked double
location & confort furniture & walls could be refurbished
Location, near train station Too much noise from some lift or I don't know what it was. Room very uncomfortable. The bed was absolutely terrible. The showerbath was a joke, water was slow and weak. Absolutely terrible. I would pay 50€ for that crap.
My stay was very bad .The wash basin was clogged .The air conditionnig was not working properly and the room was very warm . The room was not confortable for the price I paid and I think they give me this room because I made a reservation through you .
Central location, good parking facilities, friendly personnel Small shower that could have been cleaned better, no minibar, basic breakfast.
Location just in front of train station. - Breakfast on Saturday was slightly minimized compared with Friday. -Personnel is not happy to speak english. - No mini bar in room. -Expensive price compared with offerd confort.
The hotel's location was good for us, as it was near the railway station. There was no power point near where a laptop could be used with an ethernet cable for broadband access. The romm was also a bit "tired".
I liked it when all the Motgherwell FC fans left hotel for game, But we got beat 1-0, We will beat them at Firpark!!!!
It was centrally situated but in a very quiet location. The owner/manager was very helpful and friendly.
Location and frienlidness of staff No lift. Very small bathroom. Needs a refurbishment.
Proximity to Place Stanislas. Good value for money.
Location in relation to the place stanislas: staff very helpful. Liked the staircase. Parking was good No
Superbly situated, a stone's throw from Place Stanislas. Very friendly. Free parking within easy walking distance. WiFi worked in stairwell and sometimes in room. The booking, confirmed by e-mail from this site, did not appear to be on the hotel's own system. However another room smaller, cheaper, was found for us with the possibility of moving to a larger room the next day. (We stayed put and saved money) WiFi worked in stairwell and sometimes in room. No lift.
Excellent location, very close to main square in Nancy, friendly helpful owner clean room Minor inconveniences, the shower was not fixed to the wall so you had to hold the attachment while showering, our room was on the toad and a little noisy
Decore location and staff Sat nav took us to the wrong side of the square
The hotel has an excellent location in the city centre. My room overlooked the rear courtyard. My bicycle was parked in the rear courtyard, under a plastic sheet.
squeaky bed; the door to bathroom/shower space did not close completely, so limited privacy
hotel did not open from 1400 to 1700 so we could not check in
central position, quite
Good central location. Very basic for the price. Extremely noisy room which faced onto the street and noise from cafes went on til 2am - then the bin men came at 4am - terrible nights sleep.
Quite good location for the city centre Very cramped, rather shabby and not a very welcoming experience
I was raised in Nancy and decided to go back for a visit with my wife. The hotel is in a great location for easy access on foot to most historical sites in the city. The room was small but who wants to stay in a room all day? The morning breakfast was good and typical of French morning fare. I would go back and stay there again. The hotel does not advertise Internet access and it's good. They do have free access but the connection only works in the downstairs dining area and is very spotty at best. If you use a Mac or Linux don't expect a stable connection.
Practical. No frills. We were lucky to find parking in the street (no hotel parking). We arrived very late and the receiptionist was there to greet us. The room and especially the bathroom was very old (but clean. The hotel could do with a renovation. no lift.
close to the city center
very friendly hotel no critiscism
When my wife & I go for a short break to a city - we look for a reasonably priced hotel in the very centre of the town. We park the car and do the town on foot. Our only use of the Hotel is at night & the late afternoon to change before going out to dinner.
The convenince. Misleading photo on the booking form. Looked much bigger. Pokey room.
Very friendly staff, clean and comfortable rooms, great location, good price.