Naugatuck Hotels

evryyhing was good

The neighborhood is marginal, and with a room on the 4th floor, you get a lot of noise well into the night. Only two elevators were working for almost 20 stories, with a wedding reception going on... made for really long waits.

No deposit. Location is good. Free breakfast foods. Plywood sink front. Old water bottles under tv stand. sound of traffic in the room.

The Staff was great friendly and helpful. When I got to my room the ceiling had hair stuck to it and the bathroom sink was broken. I tried to use the fitness facility and they had no towels, no wipes and the tv was turned up very loud and there was no remote in site.

Room was clean. Kind of a rough area. People drinking in the parking lot. A lot of screaming and yelling in hallways at night.

The wallpaper in room was peeling off, stained and moldy looking. The ceiling was stained and poorly patched.

Was there for business. A bit sparse for an HGI in terms of amenities. Rooms clean and comfortable. Staff courteous as always.

The staff were all accommodating and helpful. I really appreciated their friendliness and willingness to help. The location was also a plus. My room had an overwhelming odor of ammonia. There were spots on the bed especially that smelled like cat urine. The comforter was not clean and many of the towels had a funky smell. The carpet had wet spots throughout the room, and overall the facilities felt unclean.

Very long walk to room. Included breakfast was sparse to non existent. definitely needs attention.

Leaving Hookers, cigar smoke and loud parties. Paper thin walls, terrible bathroom. I wanted to take a shower after taking a shower in that shower. Who knows what was on the bed comforter. Turn on the TV and the first thing the TV system attempts to sell you is an adult movie. The real treat was when the guy in the room next to me had a hooker come to his room. The art of negotiation for a $20 favor was a bit elementary but hearing him finish was a sound I can't stop hearing.

I mentioned the breakfast was out of many items and the staff (a dark complected girl) said I was a racist!!. I was with my dark husband and I am white. It had NOTHING to do with racism. When I took out my phone to record her, she called the police saying I had no right to record her. The general manager (Rohit) came and we waited all morning to get our chance to speak with police who said we did nothing wrong. The General manager said he would comp our 2 day stay as his breakfast worker wrongly accused me of being a racist and ruined our day dealing with her. She further lied that she called police because my husband told her she should not have played the race card for no reason and it scared her. (not true, she called police because I was recording her) After telling me he would comp our family for wasting our day, the manager later put all charges back on our family's account that he said he would credit, AFTER we left and refused to speak with us until now! Even after we proved his worker lied to him about the events. By calling me a racist just because of the color of my skin IS racist on HER part. By the way, our children are all of mixed race. I mentioned the breakfast was out of many items and the staff (a dark complected girl) said I was a racist!!. I was with my dark husband and I am white. It had NOTHING to do with racism. When I took out my phone to record her, she called the police saying I had no right to record her. The general manager (Rohit) came and we waited all morning to get our chance to speak with police who said we did nothing wrong. The General manager said he would comp our 2 day stay as his breakfast worker wrongly accused me of being a racist and ruined our day dealing with her. She further lied that she called police because my husband told her she should not have played the race card for no reason and it scared her. (not true, she called police because I was recording her) After telling me he would comp our family for wasting our day, the manager later put all charges back on our family's account that he said he would credit, AFTER we left and refused to speak with us until now! Even after we proved his worker lied to him about the events. By calling me a racist just because of the color of my skin IS racist on HER part. ( BTW my children are all of mixed race)