Nederland Hotels

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Very nice, comfortable and clean

No

Hotel was very nice. The staff was vet polite and very helping. And i would recommend this hotel to anyone who stays in Nederland. This will be my choice of hotel when I go back down that way.:)

I was in a non-smoking room with smoking rooms across the hall. The hall way was strong with smoke, I cringed each time I had to open the door. If my stay had been longer I would have requested another room. The balcony was dirty with what appeared to be mold on the sliding glass door. Smokers should be on a floor for smokers only

Went to Beaumont for a show at the Julie Rodgers Theater. Reserved based on the hotel website and the reviews there. Check in was smooth and the staff we had contact with were pleasant to deal with. The good part ends there. We were there September 21 and the outside temp was about 88F. Interior public areas were hot and damp. I cannot quote my wife's comment on the smell in the elevator but let me say it involved references to unwashed body parts, sweat and male workout clothing the has been in a gym bag for too long after being used. The smell of rot and mildew was pervasive. The room was a king suite. The carpet and furniture appeared to have been updated in the last few years. Unfortunately they left all the original mildew in place when they updated. The old school through the wall A/C units blow up under the heavy drapes and blow the cool air on the exterior walls, making the walls sweat. This is the perfect place for mildew to grow and it sure does. The green slime on the wall set the tone for the whole experience. If we did not have only an hour before the limo was going to arrive to take us to the show I would have checked out and gone up the street. Shaving was fun. I set the sink faucet to hot and waited... And waited.. And waited... I finally concluded that there was no hot water so I shaved with cold... About that time my wife complained about her cold shower. Next morning while trying to get a cold glass of water I figured out that all the faucets had been installed backwards, hot on the cold side, etc. So when we got ready to leave the room for the show I discovered that there was no safe in the room. Come on. It is 2012. What hotel does not have a safe in the room in 2012? So I call the front desk and they say they have safety deposit boxes at the front desk. So on the way out we stop at the front desk with our stuff. The clerk has to try about 6 boxes before she finds one that will open with her master key. SO she opens the door and takes out a ...

Toilet leaked.. Noisy all night. Mediocre breakfast.

The company I work for was starting a new project in the area so we had several people from our home office there for a couple of weeks. All who stayed with us were satisfied with their room and I was pleased with the reasonable rates.

I am a native of Southeast Texas but I do not live there now. I know that many hotel guests in this area will make themselves at home more than they should. Some will be barely dressed and barefoot when coming down to the continental breakfast area, and some babies old enough to walk will have nothing on but a diaper. That seems to be the norm in all SE TX hotels including this one. I was skeptical about staying here since no one had written a review yet. The hotel was about a year old which meant it was built prior to hurricane Ike. Whatever damage it suffered was pretty much repaired. No noticeable mildew or smells. Bug free (a rarity in SE TX hotels). Even though the hotel was somewhat new, some screws needed to be tightened (like the hairpin door lock and the wall mounted hair dryer). Surprised to get a free local paper. Parking lot is a small bit this hotel does not have many rooms either. The staff was friendlier than most ? the reservation desk at the Hampton Inn next door was not friendly at all when I called to ask about rates. The nearby highway noise was noticeable but the AC drowned it out. The halls were quiet. There is a decent selection of restaurants in and around Central Mall as well as across the highway. Considering the other hotels available, this one was okay as there is no hotel in this area that is worth over $150 a night!

The lobby

Got room under construction, a/c quit working in middle of night. Overall not a nice marriott. For platium member worst Marriott I have stayed in and service.

Management was friendly and efficient. Greeted soon as I walked in and assisted with my check in rather than pass me off to one of her subordinates. Location was prime for what I needed. Beds were soooo comfortable. Check out took less than a minute.

Hotel isn't that old but my room was in kind of a ratty condition. Upkeep could be better. Breakfast was ABYSMAL. But I guess when it's free you can't complain.

Entrance

Dirty room that smelled funny stains on carpet mold on caulking in the bathroom dirty walls dried bodily fluids on the chair broke door on the cabinet the fridge was in. Didn't feel it was worth the money. Will not be staying at another LA Quinta ever

Really appreciated the kindness of the manager, Zoe. We had a slight problem with our room and she went way beyond the line of duty to help make it right. We had a fun stay and were treated like we mattered-tough to find in the world today. She made a giant difference in our stay. What a marvelous manager.

Being on the bottom floor

Didn't see a swimming pool and no snack machine in the hotel

Again, the front desk clerk directed me to park my bike right up front in view of the desk, and I didn't even have to ask.

The night we were staying there the place must've been hosting a smoker's convention. It smelled very badly of cigarettes. Other than that it just seemed a little worn. Clean enough, but pretty well used.

Nothing.

The fact that I go in and was told that me being 20 would not be a problem and then coming back later to check in and I couldn't. I SLEPT IN MT CAR BECAUSE OF THIS LADY. I can't believe the service at these places and the fact that you guys have nothing said about being 21 so they won't kick you out and make you sleep in a vehicle. Appreciate the awful customer service as well! You guys have no way to contact and or get my money back due to NOT EVEN STAYING THERE.

Close to our destination

Lack of communication from the front desk. Locking main entrance to hotel at night and the is no way for a guess to regain entry.

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Easy access, clean, nice room, efficient check in and out.

Customers or hotel staff should not smoke outside by front door. The smell gets in your car.

It was very accommodating, and the staff was phenomenal. Thank You Sarah for all of your assistance, you assisted with the baby shower being a big hit.

Nope!

I rented their conference room for a baby shower and decided to rent a room to make things easier, and it did! It was very well worth every penny, and I might add that it didn't take very many of those either. Holiday Inn Express was very reasonably priced; very clean; furnished more than I would have ever anticipated and the staff was awesome; I can't say enough about how pleasantly surprised I was, it was perfect for the purpose in which it was needed for. Thank You! Holiday Inn Express for assisting in making our baby shower a huge sucess.

We did not enjoy our stay at all---everything of poor quality and we had to ask for a blanket, extra washcloth, coffee and more. When one of the ladies in our group could only eat one of the muffins, she was asked to put the other one back in the basket and not waste it! Overall, they seem to be really watching every little expense. one soap for both face and body, one towel,one coffee,etc.

The people were very friendly---the ones on the desk and the one doing the cleaning.

Overall Evaluation

The bath tub and carpet dirty. Staff unfriendly

Good value

No microwave no coffee maker

Comfortable bed

One of the entrances has a very high driveway so you scrape the bottom of your car

Location was good for our trip

Hall way noisy at times

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My teenage daughter checked the bathroom as soon as we entered the room. She said, "Wow! This place is spotless!" I knew I made the right choice. Everything that you would expect from one of the high end name brands was there...clean white sheets, mini-fridge, couch, lots of TV channels, etc. room was large and had a curtain divider between the bed and couch. If I had came to the hotel blindfolded, it would be hard to tell if I was in a $250 per night room or a $100. Like a diamond in the rough considering the location.

Breakfast was a bit lean, but they did have a waffle machine and the usual breakfast items you'd expect at this level.

Everything was clean and well maintained. Also a good location.

Did not like how the eggs were prepared.I like them to be scrambled and not in shape of a hockey puck.

When it was time for check out

We didn't have enough towels, the staff actually walked in on me naked, it wasn't cleaned properly, the tub was awfully dirty, the Flores were dirty, there were stains on the sheets. This place was horrible.

Price

First room given to us the lights didn't work. When they changed our room the microwave and stove didn't work.

The hotel was true to pictures and was updated. Staff was pretty friendly and breakfast was good.

Two main reasons I booked the hotel the hot tub, pool and gym were closed during the stay. I was really disappointed.

They kept the breakfast area clean, and stocked pretty well.

They had a laundry room, and the washer was not working very well. It left my clothes soaked with water, which made me have to do two cycles through the dryer.

The rooms were nice The Staff were wonderful good breakfast filled all our needs

It was not expensive and the staff was nice. Hair dryer was broken they came and gave us a new one. Waffles and coffee in the morning

The carpet was wet and the comforter was wet. Like they didn't finish drying them or something. Not sure why the carpet was wet though. The ppl staying in the room next to us where ghetto. Yelling in the parking lot someone mentioned cops being called. Stay inside the room when it's dark and you should be fine.

Location was in a rough area. I was not going to expose my female companion to possible harm so I cancelled my reservation & paid for the cancellation fee.

close to my destination, easy access to highway and shopping. Bed was comfortable. Cable TV and free internet, speed was adequate to stream video.

Based on star rating, I didn't expect a fancy hotel. However, room was advertised as 'non-smoking' but furniture and bedding had cigarette burns and room smelled unmistakably of smoke.

The Hotel is in a convenient location for me in my travels and I have stayed here on multiple occasions. The thermostat has been upgraded to a digital wall unit but I found the AC/Heater rather noisy. I did find a little mold in the shower. The worst thing I found was that the tub was very slippery and I slipped and fell out of the tub luckily unharmed!!! On the good side, the bed was very comfortable and the complimentary breakfast was enjoyable.

Breakfast is good.

There's no wifi it was confirmed to me by the employees. They give you a password to a network. But it won't connect. Cable was not working. No outlets. Keys didn't work.

The price couldn't be beat. The room was rather large and clean. There was a breakfast too, though it was rather limited.

Inconveniently located power outlets. Overall adequate, but nothing special. There was a hole in the wall that was being patched up shortly after I checked in, so that was weird. I would have rather they fixed that after I had checked out.

Honestly, I picked this motel for the breakfast, and was NOT disappointed! Thanks for the care taken in this aspect of guest accommodations! I'll be back.

My shower dripped, no biggie.

The tile portion of the floor was always wet with condensation. Didn't like the fact that I had to use another form of payment because my information was imported wrong. I gave the correct information for payment when I made the reservation but somehow the hotel did not have my information correct. I'm not happy.

Absolutely nothing

Dirty exterior... Dim lighting, like something out of a horror movie... Loud music, ridiculously unsafe feel to it... To top it off, was approached at 5 am and was offered some drugs!!! Incredible!!

Beautiful hotel Very clean Excellent service Quiet, luxurious room Plenty of food options available

The parking lot is a bit confusing and fills up quickly

Being on a special diet (gluten free and dairy free) I typically bring my own breakfast items with me. I went down to the kitchen area asking for a bowl and spoon and mentioned that I was on a special diet. The server on staff mentioned that they had some options to accommodate me and let me have free of charge a slice of pound cake which met my diet criteria. The server didn't charge me for it and wouldn't accept any gratuity. Very impressed and definitely would consider coming back (without the need to bring my own food!).

Front desk didn't have any change to make for a $20

The location

The rooms were run down. The floor felt like it was going to fall through.

Got to hotel and they couldn't find my reservation. Very unfriendly employees and the rooms were run down . The location was great but the stay was not good. Will not use this hotel again nor suggest that anyone stays there.

The price was good.

There is very little parking available. The hotel was doing some construction so there was some construction trash laying around.

The rooms are nice and clean. The price is good. There just isn't a lot of parking. The staff is very friendly.

comfortable bed, hot water. The cleaning staff does a great job but there is a limit to what they can do with a crumbling room.

This is a dilapidated hotel. Many things in the room were broken, the wall was smashed in, the TV was barely functional, the highway noise was loud, the so-called coffee was like dirty dishwater (I poured it out).

I lost my wallet on the way there and they didn't hassle me about not having an ID.

Wifi is like using dial up, way too slow to watch Netflix or YouTube in your room.

The rooms are nasty. There were drug deals and prostitutes every where. Not a safe place for families