Overview

DoubleTree by Hilton Hotel New Orleans

300 Canal Street, New Orleans, LA 70130, United States
+1 504 581 1300

$128+

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Rates

Overall guest ratings

7.4/10 Good
Based on 1,894 reviews
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Review highlights

  • 8.9
  • 5.0
  • 4.9
  • 4.3

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    About

    The DoubleTree by Hilton Hotel New Orleans offers full service at the best downtown New Orleans location just four blocks from New Orleans Convention Center and located directly across the street from Harrah’s Casino and the French Quarter which includes Bourbon Street, Jackson Square and Royal Street Enjoy a true taste of DoubleTree hospitality with a signature warm chocolate chip cookie on your arrival. Choose from an array of stylish guest rooms and suites offering views of the Mississippi River, French Quarter, Harrah’s Casino or Canal Street New Orleans is a city known for culinary excellence and offers endless dining options for visitors to enjoy. Grab a quick cup of coffee or a pastry in PJ’s Coffee of New Orleans, or visit WOW Café, offering all day dining with everything from wings to New Orleans favorites. Sip a cocktail or appetizer before experiencing vibrant New Orleans nightlife Enjoy on-site services such as the seasonal outdoor pool or the fitness room, featuring cardio equipment and free weights. For a complete workout, DoubleTree by Hilton Hotel New Orleans guests may access the extensive Health Club by Hilton Riverside Book your event at this hotel in New Orleans, with 16,000 sq. ft. of flexible, modern meeting space and a 16th floor ballroom accommodating parties of up to 500. Business guests can take advantage of the complimentary 24-hour business center with computer workstations, copier and fax machine

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    Amenities

    • Gift shop
    • Parking (surcharge)
    • ATM on-site
    • Business center
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Wedding services
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry facilities
    • Indoor pool
    • Kitchen/Kitchenette
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 1,894 reviews
    • 8.9 "Location is great."
    • 8.2 "Great service."
    • 5.0 "Average cleanliness."
    • 4.9 "Bad amenities."
    • 4.3 "Value below average."
    • 3.4 "Vibe wasn't good."
    • 3.4 "Breakfast is below average."
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    Overall Rating

    7.6 Good
    Based on 1,098 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      7.8 "78% liked the proximity to shopping."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 5.1 "Average cleanliness."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      3.4 "For 66%, the lobby entrance was sub-standard."
    • 3.9 "Value below average."
    • 3.7 "Breakfast is below average."
    • 3.4 "Rooms are not good."
      1.3 "87% said rooms were small."
      1.2 "88% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      1.5 "85% thought they were poorly maintained."
      0.1 "99% criticized the small bathroom."
      0.7 "93% were disappointed with the minibar."
      0.1 "99% were unsatisfied with the kitchenette."
      1.6 "84% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
      3.7 "63% thought the tv was sub-standard."
      3.3 "67% had problems with the shower."
      0.0 "Air conditioning was criticized by 100%."
    • 3.1 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      0.1 "99% criticized the small bathroom."
      0.6 "94% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
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    Overall Rating

    7.3 Good
    Based on 492 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.5 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 4.2 "Value below average."
      3.6 "64% said the breakfast was too expensive."
    • 3.5 "Breakfast is below average."
      3.6 "64% said the breakfast was too expensive."
    • 3.2 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
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    Overall Rating

    7.6 Good
    Based on 151 reviews
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 5.2 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.4 "Value below average."
    • 3.7 "Vibe wasn't good."
    • 3.2 "Awful rooms."
      1.2 "88% complained about the bathroom."
      0.9 "91% said rooms were small."
      1.4 "86% thought they were poorly maintained."
    • 2.5 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      0.5 "95% thought it was too noisy."
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    Overall Rating

    7.3 Good
    Based on 151 reviews
    • 9.1 "Terrific location."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 4.8 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.8 "Value below average."
    • 3.4 "Rooms are not good."
      1.0 "90% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      1.2 "88% said rooms were small."
      0.1 "99% criticized the small bathroom."
      1.4 "86% thought they were poorly maintained."
    • 3.2 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
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    Guests say it is the perfect hotel for a city trip.
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