Great location, kinda away from the craziness of the French Quarter but still within walking distance of the attractions (e.g, aquarium, ferry, Frenchmen St., Bourbon St., etc.). Mall underneath perfe...
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4 stars
The Westin New Orleans
Photos of The Westin New Orleans
Overview
This upscale hotel situated in the downtown French Quarter district of New Orleans offers stunning ambience and luxury comfort in a peaceful setting. The Westin New Orleans Canal Place is just steps away from a plethora of revered restaurants, shopping, nightlife, history, and culture. Stunning views of the river can be seen from the hotel, and the cultural appeal of the French Quarter can be explored just seconds away from the hotel.
The spacious rooms with large windows and elegant wood furnishings are equipped with high-speed wifi and flat-screen televisions. Guests can relax and enjoy a good night’s sleep in the signature luxury beds with crisp linens. All rooms include a mini fridge, coffee maker, and specialty bath products. Premium rooms and suites offer the best views of the river and the French Quarter. All rooms are kid friendly and pet friendly, with 24-hour room service.
Guests can enjoy the onsite fitness studio, which features cardio machines, free weights, and other workout accessories. The hotel boasts nearly 50,000 square feet of meeting space, which is perfect for conferences, corporate events, weddings, and exhibitions.
For dining, guests can enjoy an in-room dining menu with 24-hour service. Local restaurants can deliver dinner to rooms as well. River 127 is a restaurant located near the hotel in Downtown New Orleans which offers classic New Orleans favorites, like gumbo, and other Cajun specialties.
Latest deals for The Westin New Orleans
Queen room
Superior room
King room
Deluxe room
Standard room
Traditional room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Westin New Orleans
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Bottle of water
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
- Dining table
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
- Non-feather pillow
General
- River view
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Bathroom
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Things to do
- Gift shop
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of The Westin New Orleans
8.5
Very good
1798 verified ratings
Wonderful
1023
Very good
275
Good
187
Okay
94
Fair
107
Mediocre
29
Poor
83
Summary of reviews
Guests say
Guests praised the hotel's fantastic location, proximity to attractions, and comfortable beds. However, many reviews highlighted issues with service, cleanliness, and ongoing renovations that detracted from the overall experience. The parking fees and lack of amenities like a pool were also points of contention.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.6 out of 10
75 reviews
8.1 out of 10
14 reviews
All reviews
The hotel was probably nice 15 to 20 years ago, but it definitely needs some renovations now. Everything in the bathroom seemed to be falling apart or already broken. Also fairly unclean floors and di...
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They run out of shampoo then run out of toilet paper also our carpet was gross
Pros (+) Bed was comfortable, location was great! Lobby has beautiful views as well.
Cons (-) Hotel seems to be in final stages of a renovation, or maybe even the mall it is attached to. There was some construction noise (didn’t bother me, but was worried it would) and could hear all doors in ...
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Pros (+) I will say that my first impression of the hotel was very positive. We arrived at 9:00 am, hoping for a place to leave our luggage until we could check in. You can only imagine how pleasantly surprise...
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Pros (+) Place was nice but didn’t get checked in till 12 am the day after check in
Pros (+) View from room
Cons (-) Tired liooking
Pros (+) Beautiful hotel very comfortable
Cons (-) I have two $50 charges on my credit card upon arrival that were poorly explained and I was told they would be refunded by now but they have not been. It feels like the hotel is charging me the differe...
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Cons (-) I have always stayed here but this time the services was so bad !! They couldn't find my reservation and the stuff was rude
Cons (-) Hotel was overbooked! Never experienced anything like this before! Will never book online again! Horrible experience. Could not stay at this hotel!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at The Westin New Orleans?
You can expect to enjoy a good night’s sleep in the signature luxury beds with crisp linens.
Is parking readily available at The Westin New Orleans?
Parking is available, but some guests have mentioned that it can be a bit confusing and pricey. It's recommended to check with the front desk for the best options.
How is the food quality at The Westin New Orleans?
Guests can enjoy classic New Orleans favorites at River 127, and the in-room dining menu offers 24-hour service. However, some guests have mentioned that the breakfast options may not always meet expectations.
What is the cleanliness like at The Westin New Orleans?
The hotel offers clean and modern facilities, and the rooms are described as comfortable and clean. However, a few guests have reported issues with room cleanliness, so it's advisable to communicate any concerns to the staff.
What is the customer service like at The Westin New Orleans?
The staff at The Westin New Orleans is described as very nice, hospitable, and helpful. Some guests have also praised the hotel for its customer service and understanding during unexpected situations.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a River View
Guests highly recommend booking a room with a view of the river, as it offers stunning and picturesque scenery.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as the Audubon Butterfly Garden and Insectarium, the Audubon Aquarium of the Americas, and the New Orleans Pharmacy Museum, all within walking distance.
Consider Upgrading to a Suite
For the best views of the river and the French Quarter, consider upgrading to a premium room or suite for an enhanced experience.
Be Mindful of Incidental Charges
Some guests experienced unexpected charges, so it's advisable to clarify any potential incidental charges with the hotel in advance.
Check for Room Cleanliness
While many guests found the rooms clean and modern, some mentioned issues with cleanliness, so it's recommended to check the room upon arrival and report any concerns to the staff.
Utilize the Onsite Fitness Studio
Guests can make use of the well-equipped fitness studio, featuring cardio machines, free weights, and other workout accessories.
Be Aware of Parking Options
Consider checking with the front desk for parking payment options to avoid overpaying, as some guests found the parking garage/payment process confusing.
Enjoy In-Room Dining
Take advantage of the 24-hour in-room dining service and explore the local dining options that can deliver dinner to your room.
Appreciate the Hotel's Safety Measures
The hotel has implemented various safety measures, such as contactless check-in/check-out, face masks for guests, and enhanced cleaning, ensuring a safe and comfortable stay.
Experience the Hotel's Cultural Appeal
Immerse yourself in the cultural appeal of the French Quarter, just seconds away from the hotel, and enjoy classic New Orleans favorites at the nearby River 127 restaurant.
Location
100 Rue Iberville, New Orleans, LA 70130
What's nearby
- Place St. Charles0.4 mi
- Historic New Orleans Collection0.4 mi
- Jackson Square0.4 mi
- Bourbon Street0.5 mi
- Saenger Theatre0.6 mi
- New Orleans Morial Convention Center0.7 mi
- Robert E. Lee Monument0.7 mi
- New Orleans Mint0.8 mi
- French Market0.8 mi
- Frenchmen Street0.9 mi
- Caesars Superdome1 mi
- Mardi Gras World1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin New Orleans
Low season | June |
|---|---|
High season | February |
Average price (weeknight) | $212 |
Average price (weekend night) | $233 |
When to book a room at The Westin New Orleans
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Westin New Orleans
FAQs when booking at The Westin New Orleans
Nearby hotels and places to stay
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See more nearby staysMost recommended
See most recommended stays in New OrleansGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 11.7 mi |
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