|"Very friendly staff and great location"||(in 106 reviews)|
|""Perfect location, walking distance to everything!""||(in 196 reviews)|
|""Perfect location, walking distance to everything!""||(in 22 reviews)|
|"Room wasn't ready on time."||(in 93 reviews)|
|"We were unclear on parking"||(in 80 reviews)|
|"Worst eggs benedict ever from room service."||(in 89 reviews)|
|great location||in 515 reviews|
|location and the room||in 350 reviews|
|get to your room||in 341 reviews|
|room service||in 297 reviews|
|river view||in 280 reviews|
|friendly staff||in 244 reviews|
|parking was expensive||in 196 reviews|
|nice hotel||in 187 reviews|
|mississippi river||in 100 reviews|
|front desk||in 97 reviews|
|french quarter||in 85 reviews|
|walking distance||in 73 reviews|
|beautiful lobby||in 70 reviews|
|bed was comfortable||in 23 reviews|
Bed was comfortable, location was great! Lobby has beautiful views as well.
Hotel seems to be in final stages of a renovation, or maybe even the mall it is attached to. There was some construction noise (didn’t bother me, but was worried it would) and could hear all doors in the hallway open and close. Also, the coffee shop in the mall was closed!
Post cruise stay
I will say that my first impression of the hotel was very positive. We arrived at 9:00 am, hoping for a place to leave our luggage until we could check in. You can only imagine how pleasantly surprised we were when told that our room was already available. We went to our room and were very happy to have a great view from our room. The Mississippi is truly a major waterway. The hotel is on a very quiet side street and connects directly onto Canal Street, and is edging the French Quarter. We made use of the trolleys on Canal to connect to the French Market and the Garden District. There are many great restaurants and night spots within an easy walk, and great shopping very nearby. There is a very large Casino across the street. Unfortunately we were only there two nights but will definitely go back.
Place was nice but didn’t get checked in till 12 am the day after check in
View from room
Comfortable but unexpected charges
Beautiful hotel very comfortable
I have two $50 charges on my credit card upon arrival that were poorly explained and I was told they would be refunded by now but they have not been. It feels like the hotel is charging me the difference between the hotels.com price I paid and the walk in price.
I have always stayed here but this time the services was so bad !! They couldn't find my reservation and the stuff was rude
Hotel was overbooked! I have never experienced an
Hotel was overbooked! Never experienced anything like this before! Will never book online again! Horrible experience. Could not stay at this hotel!
Convenience meets luxury
I really like the proximity to shopping, restaurants, and the aquarium.
The restaurant was closed
Best sleep in New Orleans!
When we travel to New Orleans, we stay at the Westin. It is a great location. We can walk to whatever we want to do or take the trolley.
That we couldn't stay longer this time.
nice location. rooms were clean and no musty odor(its new Orleans)
ended up booking through a 3rd party to get room, not a normal process. they did well however.
While not in the heart of the French Quarter, a wo
The Westin is located on the riverfront, about a four or five block walk from the heart of the French Quarter. We loved the extra walk back and forth to meet friends given all the food indulges in NOLA. Staff was fabulous.
Worse staff at any hotel I have ever stayed. I have stayed at hotels around the world & staff at this hotel in New Orleans is by far worse in the world. Desperate need for professional staff training!
This upscale hotel situated in the downtown French Quarter district of New Orleans offers stunning ambience and luxury comfort in a peaceful setting. The Westin New Orleans Canal Place is just steps away from a plethora of revered restaurants, shopping, nightlife, history, and culture. Stunning views of the river can be seen from the hotel, and the cultural appeal of the French Quarter can be explored just seconds away from the hotel.
The spacious rooms with large windows and elegant wood furnishings are equipped with high-speed wifi and flat-screen televisions. Guests can relax and enjoy a good night’s sleep in the signature luxury beds with crisp linens. All rooms include a mini fridge, coffee maker, and specialty bath products. Premium rooms and suites offer the best views of the river and the French Quarter. All rooms are kid friendly and pet friendly, with 24-hour room service.
Guests can enjoy the onsite fitness studio, which features cardio machines, free weights, and other workout accessories. The hotel boasts nearly 50,000 square feet of meeting space, which is perfect for conferences, corporate events, weddings, and exhibitions.
For dining, guests can enjoy an in-room dining menu with 24-hour service. Local restaurants can deliver dinner to rooms as well. River 127 is a restaurant located near the hotel in Downtown New Orleans which offers classic New Orleans favorites, like gumbo, and other Cajun specialties.
based on 1,324 reviews
Policies vary by room type and provider.
Guests with existing The Westin New Orleans reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at The Westin New Orleans for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Westin New Orleans is located at 100 Rue Iberville in French Quarter, 0.3 miles from the center of New Orleans. Audubon Butterfly Garden and Insectarium is the closest landmark to The Westin New Orleans.
Check-in time is 3:00 PM and check-out time is 12:00 PM at The Westin New Orleans.
Yes, The Westin New Orleans offers free Wi-Fi.
No, The Westin New Orleans does not offer free parking.
No, The Westin New Orleans does not offer free airport shuttle service.
The Westin New Orleans is 11.7 miles from New Orleans Louis Armstrong. The Westin New Orleans is 67.2 miles from Gulfport Biloxi Regional.
Yes, The Westin New Orleans is a pet-friendly hotel.
No, The Westin New Orleans does not have a pool onsite.
The Westin New Orleans has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.