29.94979
-90.06602
An oasis in the heart of it all, Windsor Court Hotel is two blocks from the historic French Quarter, Mississippi River, and Warehouse/Arts District. Guests enjoy the food, jazz, history, architecture and sultry sensuality of New Orleans, while experiencing the luxury and superior service of this award-winning hotel. With a recent $22 million restoration co...
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An oasis in the heart of it all, Windsor Court Hotel is two blocks from the historic French Quarter, Mississippi River, and Warehouse/Arts District. Guests enjoy the food, jazz, history, architecture and sultry sensuality of New Orleans, while experiencing the luxury and superior service of this award-winning hotel. With a recent $22 million restoration complete, all accommodations and public areas have been updated, a new cocktail lounge has been added and a full-service boutique spa has been built, complementing the superior amenities that already exist at this New Orleans icon.
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Amenities
| General | 24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Cable or satellite TV, Cribs available, Designated smoking area, Express check out, Gay friendly, Gift shop, Laundry facilities, Non-smoking rooms available, Parking (surcharge), Pool (outdoor), Restaurant, Room service, Safe, Sauna, Steam room, Wheelchair accessible | ||
| Activities | Fitness center | ||
| Services | A/V equipment rental, Airport shuttle (surcharge), Babysitting/child services (surcharge), Beauty salon, Business center, Car rental, Concierge service, Laundry service, Meeting/Banquet facilities, Spa, Wedding services | ||
| Internet | Internet (free), WiFi (free) | ||
| Policy | Pets allowed on request. Charges may apply. | Landmarks |
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Guest Ratings
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Star Ratings
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Analyzed 371 reviews across the web
Excellent
Guests think this is a family-friendly hotel .
Guests say the hotel is perfect for a romantic getaway .
Also good to know about the hotel:
Great pool
Pleasant entertainment
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Hotel is great. |
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94% found the |
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88% thought |
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72% thought the |
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83% said the |
Excellent 8.8 - Overall user rating out of 40
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Mediocre 4.0
Mar 27 2014
Hotel has not been as to tell me what $407.28 was charged to my card for. They claim it was for my nights stay. I've had to dispute it with my bank. The room was musty, and had an old dirty gym smell. Not to mention the decor being from the 80's. This was a last minute trip. If I can not stay at my usual hotel choices I won't come for a visit. I'd rather stay home than get double charged for a tired old hotel. Verry disappointed.Hotel has not been as to tell me what $407.28 was charged to my card for. They claim it was for my nights stay. I've had to dispute it with my bank. The room was musty, and had an old dirty gym smell. Not to mention the decor being from the 80's. This was a last minute trip. If I can not stay at my usual hotel choices I won't come for a visit. I'd rather stay home than get double charged for a tired old hotel. Verry disappointed. |
Good 7.6
Feb 17 2014
Posted by Anonymous
Location and staff hospitality are excellent. The rooms are in meed of updating. In my handicapped room there was no desk or work space. The rooms look old. Location and staff hospitality are excellent. The rooms are in meed of updating. In my handicapped room there was no desk or work space. The rooms look old. Read More |
Okay 6.0
Feb 6 2014
Overall experience was good; however, we found an open condom wrapper and condom on the balcony. This is unacceptable for the rating, reputation, and price of this hotel. While the staff removed the condom upon notice, the woman at the reception desk tried to laugh off the incident at check out. We could have anticipated something like this would have happened had we stayed in the French Quarter, but didn't expect this to occur at one of the higher rated hotels in NOLA.
Overall experience was good; however, we found an open condom wrapper and condom on the balcony. This is unacceptable for the rating, reputation, and price of this hotel. While the staff removed the condom upon notice, the woman at the reception desk tried to laugh off the incident at check out. We could have anticipated something like this would have happened had we stayed in the French Quarter, but didn't expect this to occur at one of the higher rated hotels in NOLA.
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Excellent 10.0
Nov 16 2013
The bellman and car service guys were awesome! So accommodating! That we could not get ice. And it was hard to get the wait staff to bring us ice. We had to get the nice guy that checked our car to get us ice. Other than that we loved it! Hotel was beautiful. Great location! Loved the pretty crystal chandeliersThe bellman and car service guys were awesome! So accommodating! That we could not get ice. And it was hard to get the wait staff to bring us ice. We had to get the nice guy that checked our car to get us ice. Other than that we loved it! Hotel was beautiful. Great location! Loved the pretty crystal chandeliers |
Excellent 10.0
Nov 6 2013
Great hotel, staff were very pleasent. Would go back anytime! No. Top notch!Great hotel, staff were very pleasent. Would go back anytime! No. Top notch! |
Excellent 10.0
Oct 13 2013
I made a spa appt as soon as we checked in, and they had immediate availability! One if the best massages of my life! I made a spa appt as soon as we checked in, and they had immediate availability! One if the best massages of my life! |
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Excellent 10.0
Aug 30 2013
The spaciousness and balcony of the rooms. Also it was very clean. No The Hotel was beautful and the rooms were spacious and clean. The hotel valet was extremely helpful and courteous. The location was great as there were many restraunts as well as Harrah's Casino within walking distance.We enjoyed this Hotel very much and would highly recommend it.The spaciousness and balcony of the rooms. Also it was very clean. No The Hotel was beautful and the rooms were spacious and clean. The hotel valet was extremely helpful and courteous. The location was great as there were many restraunts as well as Harrah's Casino within walking distance.We enjoyed this Hotel very much and would highly recommend it. |
Excellent 9.0
Jul 26 2013
Great trip. Was upgraded to a King Suite overlooking the river. Staff was very nice. Will stay there again. Great trip. Was upgraded to a King Suite overlooking the river. Staff was very nice. Will stay there again. |
Poor 2.0
Apr 18 2013
Posted by BlackCardTravel1
Let me start by saying I was underwhelmed. I just came back from the Mandarin Oriental NYC, and Ritz Carlton West Palm Beach. My travels also include stays at Four Seasons Costa Rica and Las Ventanas in Cabos to name a few. So perhaps I expected too much. Alas, it was a American Express property so I didn't think it would be as bad as it was. The housekeeping service was minimal, there was never any staff answering the phones after 11pm. I had to call for basic items repeatedly which never appeared.At one point I actually expected them to just leave the cleaning supplies for me to use. The lock on the room door broke several times. At one point we were locked out of our room several times for long periods of time. The worst part of the stay was when a male staff walked in on our room unannounced to replace two bottles of water. All of our concerns were brought to Kyle the 'manager' ( I use that term loosely), who promised a resolution. We never heard back from him during the rest of ou...
Let me start by saying I was underwhelmed. I just came back from the Mandarin Oriental NYC, and Ritz Carlton West Palm Beach. My travels also include stays at Four Seasons Costa Rica and Las Ventanas in Cabos to name a few. So perhaps I expected too much. Alas, it was a American Express property so I didn't think it would be as bad as it was. The housekeeping service was minimal, there was never any staff answering the phones after 11pm. I had to call for basic items repeatedly which never appeared.At one point I actually expected them to just leave the cleaning supplies for me to use. The lock on the room door broke several times. At one point we were locked out of our room several times for long periods of time. The worst part of the stay was when a male staff walked in on our room unannounced to replace two bottles of water. All of our concerns were brought to Kyle the 'manager' ( I use that term loosely), who promised a resolution. We never heard back from him during the rest of ou...
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Other Review Providers
Expert Reviews
"The 316-room Windsor may rise high above the Central Business District, but don’t expect all work and no play here. After a $22-million restoration that added a distinctly French allure to the classic English-inspired digs, the hotel is swinging again in more ways than one. Jazz bands serenade crowds in the Polo Club Lounge and museum-worthy sculptures, paintings, and tapestries line the lobby and halls, making the hotel easy on the ears, the eyes, and, thanks to the elegant Grill Room, the stomach. Guest rooms..."
read more on Travel + Leisure
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"The exterior is an architectural hangover from the 1980s, but it more than makes up for it inside. The public areas feature a long list of artworks and antiques; lavish floral displays add charm, while a harpist sets the tone. Service is superb, rooms large and comfy, and the bars and restaurants are local destinations. A large pool, Jacuzzi, health club, in-room massage services – these are the sorts of things you can expect from one of New Orleans’ finer accommodations."
read more on Lonely Planet
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"Like the dignified grandfather at a raucous wedding reception, Windsor Court stands apart in the famously funky party town of New Orleans. Across Canal Street from the nonstop festivities, the 316-room property is a Southern classic that’s remained largely unchanged. White-glove service, traditional décor and afternoon tea all lean more toward the city’s Old World inclinations than its Big Easy shenanigans. To get in on the party, walk over to the French Quarter — or take in the hustle and bustle from the Windsor’s rooftop..."
read more on Jetsetter
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Provided by Windsor Court Hotel
Provided by VFM Leonardo, Inc.
Provided by VFM Leonardo, Inc.
Provided by VFM Leonardo, Inc.
Provided by Windsor Court Hotel
Provided by VFM Leonardo, Inc.
Provided by VFM Leonardo, Inc.
Provided by VFM Leonardo, Inc.
Provided by VFM Leonardo, Inc.
Provided by Jetsetter
Provided by VFM Leonardo, Inc.
Provided by VFM Leonardo, Inc.
Provided by Jetsetter
Provided by Jetsetter
Provided by VFM Leonardo, Inc.
Provided by Expedia Affiliate Network
Provided by Expedia Affiliate Network
Provided by Expedia Affiliate Network
Provided by Jetsetter
Provided by Expedia Affiliate Network
Provided by Windsor Court Hotel
Provided by Jetsetter
Provided by Jetsetter
Provided by VFM Leonardo, Inc.
Provided by VFM Leonardo, Inc.
Provided by VFM Leonardo, Inc.
Provided by VFM Leonardo, Inc.
Provided by Jetsetter
Provided by VFM Leonardo, Inc.
Provided by Expedia Affiliate Network
Provided by VFM Leonardo, Inc.
10
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