The hotel staff were all excellent- polite and curteous; very good customer service. The hotel was clean and had a nice atmosphere. I will definitely seek out other AKA hotels for future trips.
Service and friendliness of staff. This hotel was everything the website said it would be.
It was like having your own ny apartment just steps from everything! We have stayed at several other trendy 4 star hotels in the area and this was far better than any of those! As a plus they offered Free computer/printer/internet use. Our apartment was huge and was modern and stylish as well! We will be bringing our 3 girls to ny and will stay here again!
I like staying somewhere that feels like a home away from home. The apartment styled amenities that AKA offers is perfect for business travellers, or those who prefer to cater to themselves. You could cook a meal and have friends over to your's while staying abroad. The bed was so comfortable that I almost missed a meeting, and it was nice having an office area set up so that you can do one thing and a partner could do another.
I have nothing negative to say about the hotel...the orchids could be real, although they were extremel good fakes!