Skip to main content

Back to all New York hotels

Excelsior Hotel

Search hundreds of travel sites at once for hotel deals at Excelsior Hotel

45 West 81ST Street, New York, NY 10024, United States

+1 212 362 9200

$210+

Excelsior Hotel

Overview
Reviews
Photos
Map

Excelsior Hotel - New York - Bedroom

Provided by Excelsior Hotel

Excelsior Hotel - New York - Bar

Provided by Excelsior Hotel

Excelsior Hotel - New York - Building

Provided by Hotels.com

Overall guest ratings

8.2/10 Excellent

Based on 1447 reviews

Review highlights

Location

9.8
Bar and Beverages

9.2
Breakfast

5.1
WiFi

4.7

Good to know

Friendly service
Close to public transport
Near city centre

Nearby

About

The Excelsior Upper West Side NYC Hotel Located in the fashionable Upper West Side neighborhood between Central Park and Columbus Avenue. This landmark hotel is characteristic of Manhattans architectural beauty among the dramatic Central Park setting thoroughly complimented by modern conveniences and luxuries. The Excelsior Hotel is located in one of New York City's trendiest neighborhoods overlooking the American Museum of Natural History and the Rose Center for Earth and Space. Popular attractions such as Lincoln Center the Beacon Theater and Columbia University are within walking distance or a leisurely stroll across Central Park to the Upper East Side.

iHotelier/iStay

Amenities

Fitness center
Facilities for Disabled Guests
Business center
Internet
Wi-Fi
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
No smoking
Restaurant
Express check out
Air-conditioned
24 Hour Front Desk
Storage available
Currency exchange on-site
Kid-friendly
Bar/Lounge
Cable or satellite TV
Safe
Babysitting/child services (surcharge)
Pets not allowed
Parking (surcharge)

Guest Reviews

All Reviews

Couples

Families

Business

Solo

Overall Rating

8.2 Excellent

Based on 1,447 reviews

Location

9.8

Bar and Beverages

9.2

Food

8.6

Service

7.6

Room

6.4

Value for money

5.8

Breakfast

5.1

WiFi

4.7

Overall Rating

8.3 Excellent

Based on 709 reviews

Location

9.6

Food

8.6

Service

7.3

Room

6.0

Value for money

5.8

Breakfast

4.9

WiFi

4.8

Overall Rating

8.3 Excellent

Based on 520 reviews

Location

9.7

Food

8.3

Service

7.9

Room

6.5

Value for money

5.8

Breakfast

5.1

WiFi

4.9

Overall Rating

7.9 Good

Based on 130 reviews

Location

9.8

Service

7.2

Amenities

6.4

Vibe

6.1

Room

6.0

Comfort

6.0

Overall Rating

8.2 Excellent

Based on 86 reviews

Location

9.8

Food

8.7

Service

7.4

Room

6.4

Vibe

6.3

Value for money

5.5

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

excelsior

polite professional

desk man

great location

central park

museum of natural

lot of hotels

wifi in the room

close proximity to subway

park museum

tea facilities

upgraded from a junior suite

8.8

Pros: Love the location, staff helpful & friendly.

Cons: Windows did not close properly, drafty & noisy.

Reviewed Apr 2017

review from
9.4

Great New York hotel

Pros: Great service and close to many destinations

Reviewed Nov 2016

review from
9.7

Pros: The staff was friendly and helpful providing subway directions and breakfast suggestions. They had umbrellas available when we had rain.

Reviewed Aug 2016

review from
9.7

Fabulous

Pros: From the location to the helpful, friendly staff, I loved this hotel. It was clean, comfortable and beautiful. The on-site restaurant was very good as well.

Cons: I didn't like leaving to go home!

Reviewed Jul 2016

review from
7.7

Excellent Location

Pros: The hotel was nice, but it is really the location that sells the place. Can't beat it. A block from Central Park, across from the Museum of Natural History.

Cons: Bathrooms were a bit dated, and the plumbing seemed temperamental, but it was more than adequate.

Reviewed Jun 2016

review from
10.0

Bathtub

Cons: Drained very slowly

Reviewed Apr 2016

review from
8.5

Pre Thanksgiving stay

Pros: The location was great. Half block to Central Park, subway and bus. Bed comfy. Bathroom small but clean and plush. Restaurant had great food.

Cons: Scaffolding obscures view and workers during daytime decrease privacy. Friday am, noisy road work started 4:30. No doorman to help when leaving and needing a cab. Pay for in room WiFi. Room cost increased by ~25% various taxes.

Reviewed Nov 2015

review from
6.2

Pros: I loved the location.

Reviewed Jun 2015

review from
4.2

Outdated property and thinking

Pros: Great location, pretty, away from the hustle and bustle of Times Square/Midtown

Cons: Not a business hotel. Need to pay for WIFI. No room service. No coffee machine. Only coffee available is at the breakfast room and they charge you $2.50 just to get a cup in the morning. Not the expense but the nuisance and inconvenience. No shops on site. Just vending machine. They try to pretend to be upscale here but nothing about it is upscale - from the property to amenities to service. Hugely disappointing.

Reviewed May 2015

review from
9.4

Homestyle

Pros: The Excelsior is a classic hotel that is the absolute opposite of an impersonal chain hotel. From management to front desk to housekeeping the Excelsior staff is welcoming and extremely accommodating. We have stayed at the Excelsior several times during the prior couple of years and our rooms are consistently clean, comfortable and quiet. Rates will vary based upon the season and supply and demand factors but typically we have found the Excelsior to be the best hotel value in the upper west side.

Cons: Fee for WI-fi but as a workaround we used our smartphone as a hot spot for our tablets so really no problem.

Reviewed Mar 2015

review from
8.2

Great location, great accommodations

Pros: I love the Excelsior, the staff, the location, the cleanliness, just so easy, so accommodating.

Cons: Always the desk personnel are lovely, the last day, the 29th, the desk man was a bit condescending. I've never had that experience before, but upon asking him about leaving my bags after check-out, asking about a taxi to the airport, he almost dismissed me, as if I were an annoyance. Unfortunate, but true. The desk man when I arrived on the 2nd, was lovely, very patient, very accommodating. I've stayed here before, never had that experience, so it must've been a bad day for him.

Reviewed Feb 2015

review from

8.8

Pros: Love the location, staff helpful & friendly.

Cons: Windows did not close properly, drafty & noisy.

Reviewed Apr 2017

review from
9.4

Great New York hotel

Pros: Great service and close to many destinations

Reviewed Nov 2016

review from
9.7

Pros: The staff was friendly and helpful providing subway directions and breakfast suggestions. They had umbrellas available when we had rain.

Reviewed Aug 2016

review from
9.7

Fabulous

Pros: From the location to the helpful, friendly staff, I loved this hotel. It was clean, comfortable and beautiful. The on-site restaurant was very good as well.

Cons: I didn't like leaving to go home!

Reviewed Jul 2016

review from
10.0

Bathtub

Cons: Drained very slowly

Reviewed Apr 2016

review from
8.5

Pre Thanksgiving stay

Pros: The location was great. Half block to Central Park, subway and bus. Bed comfy. Bathroom small but clean and plush. Restaurant had great food.

Cons: Scaffolding obscures view and workers during daytime decrease privacy. Friday am, noisy road work started 4:30. No doorman to help when leaving and needing a cab. Pay for in room WiFi. Room cost increased by ~25% various taxes.

Reviewed Nov 2015

review from
9.4

Homestyle

Pros: The Excelsior is a classic hotel that is the absolute opposite of an impersonal chain hotel. From management to front desk to housekeeping the Excelsior staff is welcoming and extremely accommodating. We have stayed at the Excelsior several times during the prior couple of years and our rooms are consistently clean, comfortable and quiet. Rates will vary based upon the season and supply and demand factors but typically we have found the Excelsior to be the best hotel value in the upper west side.

Cons: Fee for WI-fi but as a workaround we used our smartphone as a hot spot for our tablets so really no problem.

Reviewed Mar 2015

review from

7.7

Excellent Location

Pros: The hotel was nice, but it is really the location that sells the place. Can't beat it. A block from Central Park, across from the Museum of Natural History.

Cons: Bathrooms were a bit dated, and the plumbing seemed temperamental, but it was more than adequate.

Reviewed Jun 2016

review from
8.2

Great location, great accommodations

Pros: I love the Excelsior, the staff, the location, the cleanliness, just so easy, so accommodating.

Cons: Always the desk personnel are lovely, the last day, the 29th, the desk man was a bit condescending. I've never had that experience before, but upon asking him about leaving my bags after check-out, asking about a taxi to the airport, he almost dismissed me, as if I were an annoyance. Unfortunate, but true. The desk man when I arrived on the 2nd, was lovely, very patient, very accommodating. I've stayed here before, never had that experience, so it must've been a bad day for him.

Reviewed Feb 2015

review from

6.2

Pros: I loved the location.

Reviewed Jun 2015

review from
4.2

Outdated property and thinking

Pros: Great location, pretty, away from the hustle and bustle of Times Square/Midtown

Cons: Not a business hotel. Need to pay for WIFI. No room service. No coffee machine. Only coffee available is at the breakfast room and they charge you $2.50 just to get a cup in the morning. Not the expense but the nuisance and inconvenience. No shops on site. Just vending machine. They try to pretend to be upscale here but nothing about it is upscale - from the property to amenities to service. Hugely disappointing.

Reviewed May 2015

review from

Photos

Excelsior Hotel - New York - Bedroom

Provided by Excelsior Hotel

1/28

Excelsior Hotel - New York - Bar

Provided by Excelsior Hotel

2/28

Excelsior Hotel - New York - Bedroom

Provided by Excelsior Hotel

3/28

Excelsior Hotel - New York - Conference room

Provided by Excelsior Hotel

4/28

Excelsior Hotel - New York - Living room

Provided by Excelsior Hotel

5/28

Excelsior Hotel - New York - Living room

Provided by Excelsior Hotel

6/28

Excelsior Hotel - New York - Bedroom

Provided by Excelsior Hotel

7/28

Excelsior Hotel - New York - Bedroom

Provided by Agoda

8/28

Excelsior Hotel - New York - Restaurant

Provided by Agoda

9/28

Excelsior Hotel - New York - Lobby

Provided by Agoda

10/28

Excelsior Hotel - New York - Building

Provided by Hotels.com

11/28

Excelsior Hotel - New York - Gym

Provided by Hotels.com

12/28

Excelsior Hotel - New York - Bathroom

Provided by Hotels.com

13/28

Excelsior Hotel - New York - Building

Provided by Hotels.com

14/28

Excelsior Hotel - New York - Building

Provided by Hotels.com

15/28

Excelsior Hotel - New York - Building

Provided by Hotels.com

16/28

Excelsior Hotel - New York - Restaurant

Provided by Hotels.com

17/28

Excelsior Hotel - New York - Bedroom

Provided by Hotels.com

18/28

Excelsior Hotel - New York - Lobby

Provided by Hotels.com

19/28

Excelsior Hotel - New York - Living room

Provided by Hotels.com

20/28

Excelsior Hotel - New York - Bedroom

Provided by Agoda

21/28

Excelsior Hotel - New York - Business center

Provided by Hotels.com

22/28

Excelsior Hotel - New York - Bedroom

Provided by Hotels.com

23/28

Excelsior Hotel - New York - Conference room

Provided by Hotels.com

24/28

Excelsior Hotel - New York - Lobby

Provided by Hotels.com

25/28

Excelsior Hotel - New York - Outdoors view

Provided by Hotels.com

26/28

Excelsior Hotel - New York - Bedroom

Provided by Hotels.com

27/28

Excelsior Hotel - New York - Gym

Provided by Hotels.com

28/28

Map