Overview

Excelsior Hotel

45 West 81ST Street, New York, NY 10024, United States
+1 212 362 9200

$203+

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Check out
Rates

Overall guest ratings

8.1/10 Excellent
Based on 1,845 reviews
See all reviews

Review highlights

  • 9.8
  • 8.9
  • 7.8
  • 6.2

Good to know

  • Friendly service
  • Clean rooms
  • Near city centre
  • Close to public transport

Nearby

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    About

    With a stay at Excelsior Hotel in New York (Upper West Side), you'll be minutes from American Museum of Natural History and close to Central Park. This hotel is close to Rockefeller Center and Broadway.

    Rooms

    Make yourself at home in one of the 199 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless Internet access (surcharge) and concierge services.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Excelsior Hotel. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Facilities for Disabled Guests
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Bar/Lounge
    • Cable or satellite TV
    • Safe
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 1,845 reviews
    • 9.8 "Terrific location."
    • 8.9 "Bar is amazing."
    • 7.8 "Wellness & sports facilities were pleasant enough."
    • 7.7 "Good service."
    • 7.6 "Good amenities."
    • 6.2 "Rooms are ok."
    • 5.0 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
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    Overall Rating

    8.2 Excellent
    Based on 922 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.3 "City centre within easy reach, said 93%."
      10.0 "Near to public transport, according to 100%."
      7.5 "Great parking, according to 75%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Bar is amazing."
    • 8.3 "Food is delicious."
      7.4 "74% loved the menu selection."
    • 7.1 "Good service."
      7.8 "78% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 5.9 "Average value."
      5.5 "55% thought it was adequately priced."
    • 5.8 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      6.3 "63% said the view was so-so."
      5.2 "Only 52% thought the furniture was functional."
    • 4.8 "Breakfast is below average."
      2.4 "76% said the breakfast was too expensive."
    • 4.1 "Internet is poor."
      2.0 "80% said the wifi quality was bad."
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    Overall Rating

    8.2 Excellent
    Based on 701 reviews
    • 9.9 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Good amenities."
      7.4 "74% thought the building was wonderful."
      9.1 "91% enjoyed the lobby entrance."
      10.0 "100% found the grounds to be nice."
    • 7.3 "Good service."
      7.8 "78% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 6.3 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
    • 6.1 "Average value."
      5.9 "59% thought it was adequately priced."
    • 4.7 "Breakfast is below average."
      2.2 "78% said the breakfast was too expensive."
    • 4.5 "Internet is poor."
      1.6 "84% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 55 reviews
    • 9.7 "Terrific location."
    • 7.3 "Good service."
      7.4 "74% found the staff to be very friendly."
    • 6.8 "Vibe was decent."
    • 6.0 "Rooms are ok."
    • 6.0 "Average comfort."
    • 5.8 "Average value."

    Overall Rating

    7.8 Good
    Based on 166 reviews
    • 9.8 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.8 "98% liked the proximity to sightseeing."
    • 8.3 "Food is delicious."
    • 7.9 "Good amenities."
      7.7 "77% thought the building was wonderful."
    • 7.2 "Good service."
      7.3 "73% found the staff to be very friendly."
    • 6.9 "Vibe was decent."
    • 6.2 "Average comfort."
      6.8 "For only 68%, the noise level was all right."
      7.0 "70% said the beds were comfortable."
      6.1 "Only 61% said rooms were big enough."
    • 6.0 "Average value."
      5.8 "58% thought it was adequately priced."
    • 5.7 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      7.0 "70% said the beds were comfortable."
      6.1 "Only 61% said rooms were big enough."
    • 4.7 "Breakfast is below average."
    • 4.5 "Internet is poor."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Friendly service"
    "Clean rooms"
    "Near city centre"
    "Close to public transport"
    data provided by TrustYou

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