Excelsior
3 stars

Excelsior

45 West 81st Street, New York, NY 10024, United States
New York, NY
See location+1 212 362 9200
8.2
Very good
based on 1250 reviews
1,250 reviews
Provider
Provider for Excelsior
Provider for Excelsior
Provider for Excelsior

Photos of Excelsior

Overview

Located in the heart of the Upper West Side overlooking Central Park, The Excelsior Hotel New York is the perfect hotel for visitors who want comfortable accommodations while being nearby New Yorks most popular attractions.

The Excelsior Hotel is conveniently positioned only five miles from LaGuardia Airport. Nestled in a neighborhood with brownstones, the hotel offers the luxury of relaxing accommodations while still be within walking distance to such sites as the Museum of Natural History Metropolitan Museum of Art, Central Park, the Museum of Modern Art, Rockefeller Center and Times Square.

Offering either city views, Central Park or courtyard views, the rooms and suites are spacious. Amenities include free wifi, flat-screen TVs with premium movie channels, complimentary bath amenities and a complimentary bottle of Saratoga Spring water. Hotels services include a business center, equipped with desktop and computers and printing services, access to state of the art fitness center.

Onsite, guests can dine at the Latin-influenced Calle Ocho, showcasing the best of Cuban, Peruvian, Dominican, Spanish, Venezuelan, and Costa Rican food. Featuring ceviche, tapas, steak, and an ample selection of seafood dishes, Calle Ocho also offers brunch featuring unlimited complimentary red and white sangria. For breakfast, guests can visit the second floor and choose between a la carte or a breakfast buffet. Nothing says New York like pizza, and visitors will want to stop by Patsy's Pizzeria, in arguably one of the best places to grab a pie. Opened since 1933, this Sicilian coal oven pizzeria draws celebrities and locals alike.

8.2
Very good rating
Based on 1,250 verified guest reviews

Latest deals for Excelsior

Thu 9/25
Fri 9/26

Amenities at Excelsior

  • Restaurant
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet
  • Wi-Fi
  • Laundry service
  • Express check-out
  • 24hr front desk
  • Safe
  • Gift shop

Services and conveniences

  • Express check-out
  • Meeting/Banquet facilities
  • 24hr front desk

Basics

  • Internet
  • Wi-Fi
  • Air-conditioned

Parking and transportation

  • Airport shuttle

Accessibility and suitability

  • Elevator

Laundry

  • Laundry service

Dining

  • Restaurant

Things to do

  • Gift shop

General

  • Storage available

Health and safety

  • Safe

Reviews of Excelsior

8.2
Very good
1250 verified ratings
Wonderful
505
Very good
286
Good
279
Okay
75
Fair
70
Mediocre
15
Poor
20

Summary of reviews

Guests say
Guests appreciated the great location of the hotel, with many mentioning its proximity to parks, museums, and restaurants. The room size was also highlighted as a positive aspect, especially for NYC standards. However, there were significant complaints regarding cleanliness, particularly in the bathrooms, and some guests experienced issues with service and maintenance. Overall, while the location and comfort were praised, the hotel needs to address cleanliness and service concerns.
AI-Generated from customer reviews
Location10 out of 10
Bed Comfort9 out of 10
Room Size9 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
Bathroom2 out of 10
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All reviews

8.8
Very good
Anonymous, Aug 2017
Pros (+) Breakfast included would have been nice.
Cons (-) Right by Central Park!
8.8
Very good
Anonymous, Apr 2017
Pros (+) Love the location, staff helpful & friendly.
Cons (-) Windows did not close properly, drafty & noisy.
9.4
Wonderful
Steve, Nov 2016
Pros (+) Great service and close to many destinations
9.7
Wonderful
Anonymous, Aug 2016
Pros (+) The staff was friendly and helpful providing subway directions and breakfast suggestions. They had umbrellas available when we had rain.
9.7
Wonderful
Cheryl, Jul 2016
Pros (+) From the location to the helpful, friendly staff, I loved this hotel. It was clean, comfortable and beautiful. The on-site restaurant was very good as well.
Cons (-) I didn't like leaving to go home!
7.7
Good
Anonymous, Jun 2016
Pros (+) The hotel was nice, but it is really the location that sells the place. Can't beat it. A block from Central Park, across from the Museum of Natural History.
Cons (-) Bathrooms were a bit dated, and the plumbing seemed temperamental, but it was more than adequate.
10
Wonderful
Anonymous, Apr 2016
Cons (-) Drained very slowly
8.5
Very good
Anonymous, Nov 2015
Pros (+) The location was great. Half block to Central Park, subway and bus. Bed comfy. Bathroom small but clean and plush. Restaurant had great food.
Cons (-) Scaffolding obscures view and workers during daytime decrease privacy. Friday am, noisy road work started 4:30. No doorman to help when leaving and needing a cab. Pay for in room WiFi. Room cost increased by ~25% various taxes.

Location

45 West 81st Street, New York, NY 10024

What's nearby

  • American Museum of Natural History211 yd
  • Central Park0.5 mi
  • Lincoln Center0.9 mi
  • Fifth Avenue1 mi
  • New York City Center1.3 mi
  • Tiffany & Co.1.4 mi
  • Midtown Center1.5 mi
  • Museum of Modern Art1.5 mi
  • Theatre District1.6 mi
  • Broadway1.6 mi
  • Rockefeller Center1.7 mi
  • Times Square1.8 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Excelsior

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Excelsior

  • Where is Excelsior located?

    Excelsior is located at 45 West 81st Street in Upper West Side, 1.9 miles from the center of New York. American Museum of Natural History is the closest landmark to Excelsior.

  • When is check-in time and check-out time at Excelsior?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Excelsior.

  • How far is Excelsior from the airport?

    Excelsior is 5.3 miles from New York LaGuardia.

  • How does KAYAK find such great Excelsior hotel deals?

    KAYAK scours the web for all room deals available at Excelsior in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Excelsior and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Excelsior.

See more FAQs

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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.8
1.9 mi
New York LaGuardia
5.3 mi

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