Exceptional location, surprisingly modern feel for a non-chain NYC hotel
4 stars
The Lucerne Hotel
Photos of The Lucerne Hotel
Overview
Located in the posh Upper West Side district of Manhattan, the Lucerne strives the provide guests a snapshot into the life of New York City’s upscale and exclusive social elite. Comfortably burrowed between Central Park and Riverside Park, guests can take in views of the Hudson river or spend their time people watching as the community is a hub of artists and eccentric Manhattan aristocracy. Built in 1904, the terracotta facade and the first class amenities of the Lucerne have become synonymous with exclusive Manhattan lodging.
Warm, luxe guest rooms and suites are outfitted with plush bedding. Guests can request in-room spa treatments. In addition, patrons enjoy painstaking measures that the concierge service well go to in order to please guests. The fitness center and valet parking are added niceties. Business travelers can take advantage of many targeted amenities including a complimentary business center and fitness room. The hotel houses the famed Nice Matin, a four star french restaurant hailed by the New York Times as “a splash of Provencal sunshine.” Guest rave the quality of the food coupled with the bistro atmosphere makes patrons feel as if they are in Nice.
Guests will enjoy staying in the historic hotel, spending a few days in the shoes of New York City gentry.
Latest deals for The Lucerne Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Lucerne Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- Conference rooms
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
General
- Family rooms
- Soundproof rooms
- Telephone
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Toilet
- Toilet paper
Parking and transportation
- Parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Wardrobe or closet
Things to do
- Bicycle rental
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Spa
- Massage
Reviews of The Lucerne Hotel
8.5
Very good
3110 verified ratings
Wonderful
1497
Very good
739
Good
471
Okay
173
Fair
129
Mediocre
37
Poor
64
Summary of reviews
Guests say
Guests generally enjoyed the great location and excellent service of the hotel, highlighting the cleanliness and comfort of the rooms. However, there were complaints about noise levels, particularly from maintenance and scaffolding, which detracted from some experiences. Overall, many guests found it to be a good value for the price, with some noting the small size of the rooms and bathrooms as a minor downside.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
1712 reviews
8.7 out of 10
53 reviews
9.2 out of 10
45 reviews
9.1 out of 10
9 reviews
All reviews
Pros (+) This is a very nice hotel, well-situated on the Upper West Side and an excellent value for money. The staff is really nice. The associated restaurant, Nice Matin, is great as well.
Pros (+) Aveda products
Cons (-) Firm, thin mattress with too many decorative pillows
Pros (+) Got a great deal. Very clean, great staff, great location, would definitely stay again.
Pros (+) Our room was very clean and a very nice size.
Cons (-) Big construction project going on next door -very noisy at 7 am. Also, mattresses are tired and saggy.
Pros (+) Great location.
Pros (+) I've stayed at the Lucerne multiple times, and it is consistently a great hotel on the upper West Side. Rooms are comfortable, staff great, and overall just a very nice experience
Pros (+) Recently renovated and beautifully done. Every detail was very carefully thought out and the crown molding in the room and hall are gorgeously done! A lovely place to stay.
Pros (+) Very clean room in a relatively quiet part of the city.
Cons (-) Shower flooded the bathroom upon showering. Not a big deal, but had to clean up the bathroom after a shower.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at The Lucerne Hotel?
Guests have mentioned that the beds are comfortable and the rooms are clean, although some have noted that the beds are smaller than expected.
Is parking available at The Lucerne Hotel?
The hotel offers valet parking, but some guests have experienced challenges with parking availability, so it's advisable to plan ahead or consider alternative parking options in the area.
How is the food quality at The Lucerne Hotel?
The hotel houses the acclaimed Nice Matin, a French restaurant praised for its excellent food quality and bistro atmosphere, although it's important to note that the restaurant is not hotel-owned.
What is the cleanliness like at The Lucerne Hotel?
Guests have consistently praised the hotel for its cleanliness, with many mentioning the clean and comfortable rooms, as well as the attentive and accommodating staff.
What is the customer service like at The Lucerne Hotel?
The staff at The Lucerne Hotel have been described as friendly, helpful, and professional, although a few guests have mentioned issues with slow check-in and front desk service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Enjoy the French Cuisine
Guests loved the on-site French restaurant, Nice Matin, for its delicious food and bistro atmosphere. Consider dining here during your stay.
Explore Nearby Attractions
The hotel's proximity to Central Park, the American Natural History Museum, and various restaurants and cafes in the neighborhood makes it an ideal location for sightseeing and dining out.
Consider Room Size
Some guests found the rooms to be on the smaller side, so if space is a priority, consider inquiring about room size options during booking.
Be Mindful of Noise
A few guests noted issues with noise, such as noisy heaters and corridor noise at night. Light sleepers may want to take this into consideration or request a quieter room location.
Check Room Amenities
Some guests missed having a mini fridge in the room, so if this is important to you, it may be worth confirming the availability of this amenity before your stay.
Tip for Tipping
If you prefer to tip digitally, be aware that the hotel currently does not offer a digital tipping option for housekeeping, so it's advisable to have cash on hand for this purpose.
Parking Considerations
Parking can be challenging, as some guests experienced issues with the availability of paid garage parking. It's recommended to inquire about parking options and availability in advance.
Business Center Feedback
Some guests found the business center to be dreary and claustrophobic. If you plan to use these facilities, it may be worth considering alternative options.
Check for Room Accuracy
Double-check your room reservation upon arrival to ensure it aligns with your booking, as a few guests encountered issues with room types not matching their reservations.
Location
201 West 79th Street, New York, NY 10024
What's nearby
- American Museum of Natural History0.3 mi
- Central Park0.7 mi
- Lincoln Center0.8 mi
- Fifth Avenue1.1 mi
- New York City Center1.3 mi
- Tiffany & Co.1.4 mi
- Museum of Modern Art1.5 mi
- Midtown Center1.5 mi
- Theatre District1.5 mi
- Broadway1.6 mi
- Rockefeller Center1.7 mi
- Times Square1.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Lucerne Hotel
Low season | January |
|---|---|
High season | September |
Average price (weeknight) | $366 |
Average price (weekend night) | $390 |
When to book a room at The Lucerne Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at The Lucerne Hotel
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Value for money | 8.0 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | New York LaGuardia |
Distance to airport | 5.6 mi |
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