Overview

Fairfield Inn and Suites by Marriott New York Manhattan Chelsea

116 West 28th Street, New York, NY 10001, United States
+1 212 206 0998

$206+

Overall guest ratings

8.1/10 Excellent
Based on 1,483 reviews

Review highlights

  • 9.5
  • 9.0
  • 7.8
  • 5.2

Good to know

  • Nice building
  • Clean rooms
  • Friendly service

Nearby

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    About

    Your NYC adventure begins here at the Fairfield Inn & Suites New York Manhattan/Chelsea! Our award-winning hotel showcases an outstanding location in the Flower District, just a few steps away from Penn Station. Great attractions like Chelsea Piers, Empire State Building, High Line, Metropolitan Pavilion and Herald Square are easily within reach. Comfortably appointed hotel rooms and suites feature free Wi-Fi, plush bedding, and well-lit work desks. Begin your morning here in NYC with our free hot buffet breakfast before exploring Chelsea or wandering through famous Central Park. Other hotel amenities include a fully-equipped fitness center and a full-service business center. It's our location that really sets us apart; with Penn Station and several subway lines within walking distance, NYC is yours to discover. At the Fairfield Inn & Suites Chelsea, you're our #1 priority. We promise you'll be satisfied, or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.®

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    Marriott

    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Concierge service
    • Cribs available
    • Laundry service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free Internet
    • Pets not allowed
    • Storage available
    • Terrace/Patio
    • Facilities for Disabled Guests
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 1,512 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 7.8 "Good amenities."
      7.7 "77% thought the building was wonderful."
      10.0 "100% loved the terrace."
      7.8 "78% found the grounds to be nice."
      10.0 "100% said the elevator was good."
    • 7.6 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.2 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.2 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      5.3 "Only 53% thought the shower was ok."
      6.5 "Only 65% said the rooms were modern."

    Overall Rating

    8.3 Excellent
    Based on 635 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 7.5 "Good amenities."
      7.5 "75% thought the building was wonderful."
      10.0 "100% loved the terrace."
    • 7.3 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.5 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      6.7 "Only 67% said the rooms were modern."
    • 6.4 "Internet is average."
    • 5.5 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
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    Overall Rating

    8.2 Excellent
    Based on 710 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 7.8 "Good amenities."
      7.9 "79% thought the building was wonderful."
      10.0 "100% loved the terrace."
    • 7.7 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.9 "Internet is average."
    • 4.1 "Rooms are not good."
      1.2 "88% said rooms were small."
      1.7 "83% found problems with the furniture."
      1.7 "Air conditioning was criticized by 83%."
      4.1 "59% were disappointed with the minibar."
      3.3 "67% criticized the small bathroom."
    • 3.3 "Not very comfortable."
      1.2 "88% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
      3.3 "67% criticized the small bathroom."
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    Overall Rating

    8.1 Excellent
    Based on 30 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
    • 7.9 "Good breakfast."
    • 7.6 "High value."
    • 5.5 "Rooms are ok."
    • 4.4 "Not very comfortable."

    Overall Rating

    7.8 Good
    Based on 136 reviews
    • 9.5 "Terrific location."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 7.9 "Good amenities."
      7.9 "79% thought the building was wonderful."
    • 7.6 "Good breakfast."
    • 5.3 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      6.1 "For only 61%, the bathroom was ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou
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