Pros (+) Friendly staff
Cons (-) Could have been cleaner/more updated.
4 stars
The Shelburne Sonesta New York
Photos of The Shelburne Sonesta New York
Overview
Shelburne Hotel & Suites by Affinia is a boutique hotel set in the heart of New York City, just a few blocks from Grand Central Station. It is ideal for business and leisure travelers who are seeking an upscale, centrally located lodging option. The hotel is within walking distance to numerous restaurants, shops, and nightlife options.
Guest rooms and suites feature urban-style decor, contemporary design, and plush furnishings. Accommodations range from standard guest rooms, deluxe studio suites, one bedroom deluxe suites, two bedroom suites, and wheelchair accessible rooms. All rooms are kid-friendly. Pets are welcome if arranged with prior notice.
The refined accommodations feature complimentary high-speed WiFi, flat-screen televisions, custom wardrobes, laptop-friendly side tables, granite countertops, spa-inspired bathrooms, walk-in showers or bathtubs, custom bath amenities, plush bath linens, signature pillows, spacious bathrooms, air-conditioning, and an ergonomic workspace. Larger suites add kitchens, separate living rooms, and sofa-beds. Room service and laundry service are available.
Parking is available onsite for an additional fee. A modern fitness center features cardio machines, free weights, and other gym equipment. An airport shuttle provides transport to the airport and nearby attractions.
Guests can dine at the onsite RARE Bar & Grill which is a renowned choice for tourists and locals alike. The menu features over 20 custom, gourmet burgers, including eclectic options like flambeed whiskey burgers and steakhouse chops.
Latest deals for The Shelburne Sonesta New York
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Shelburne Sonesta New York
- Fitness center
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Valet parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Wi-Fi (surcharge)
- Wi-Fi available in all areas
- Internet
- Linens
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Roll-in shower
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Dining
- Grocery deliveries
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Storage available
Services and conveniences
- Conference rooms
- Wake-up service
- Mini-market on site
- Key card access
- 24hr front desk
Laundry
- Laundry facilities
- Ironing service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Valet parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of The Shelburne Sonesta New York
8.3
Very good
2184 verified ratings
Wonderful
894
Very good
520
Good
354
Okay
152
Fair
118
Mediocre
54
Poor
92
Summary of reviews
Guests say
Guests appreciated the hotel's great location in Manhattan, making it easy to access major attractions. The staff received positive remarks for being friendly and accommodating. However, some guests felt that the hotel did not meet the expectations of a 4-star rating, citing issues such as outdated bathrooms, noise from neighboring rooms, and concerns about value for money. Overall, while there were some positives, several guests expressed disappointment regarding certain aspects of their stay.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
1052 reviews
7.8 out of 10
82 reviews
8.3 out of 10
24 reviews
7.7 out of 10
2 reviews
8 out of 10
10 reviews
All reviews
Pros (+) Large rooms for New York. Mini kitchen.
Cons (-) Property feels tired and in need of renovation. Elevators were slow and troublesome. No silverware or plates in mini kitchen. You will get dinged with a daily facilities fee.
Pros (+) Great location and good price. The staff was friendly.
Cons (-) On one of the days we stayed, the entire hotel's air conditioning was out for almost 24 hours. It was humid and very hot outside and we were traveling with an infant so we decided to come back to the hotel only to find it even more hot and muggy inside. They kept telling us the problem was being fixed but it wasn't until early morning the next day that it started working again. They apologized and...
Read more
Pros (+) Location was great and staff were courteous. Decor is modern.
Cons (-) Shower was dirty on arrival with hair from prior guest. When arriving we turned on the lights and a cockroach scurried across the floor. The room was hot and The air conditioner didn't work.
Pros (+) The complimentary happy hour in the lobby was a nice treat for hotel guests. Although, there seemed to be many attendees who were not hotel guests.
Cons (-) I didn't like the smell in the hotel or my room. It smelled like pets and found out later the hotel was pet friendly - not a fan. I also didn't care for the decor in the hallways or room I stayed in. It seemed very dated and in desperate need of some modern updating. I also felt the complimentary toiletries were very disappointing and so was the $5.99 charge for printing tickets from a desk comput...
Read more
Pros (+) Clean and spacious room
Cons (-) The only reason why i booked this hotel is for the rooftop and you guys completly ruined my stay by closing the rooftop for a private event the ONE day i booked. Good to know that no matter how much cash you shell out youll still get beat over the head because of rich people wanting to close off a whole area of a hotel. Horriible experience.
Pros (+) Nice staff very helpful great experience front desk excellent would recommend highly
Cons (-) They charge $14.95 for wifi in your room. The Lobby furniture is very old no back support. & Very saggy
Pros (+) The rooms were large and well appointed. They were clean and quiet.
Cons (-) A bit dark decor and lighting in the lobby area.
Pros (+) Great location and valet parking
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers spacious rooms and suites with urban-style decor, contemporary design, and plush furnishings. Accommodations range from standard guest rooms to two-bedroom suites, all featuring complimentary high-speed WiFi, flat-screen televisions, custom wardrobes, and spa-inspired bathrooms with custom bath amenities.
Is parking available at the hotel?
Yes, parking is available onsite for an additional fee, providing convenient access for guests with vehicles.
What can guests expect from the onsite dining options?
Guests can dine at the onsite RARE Bar & Grill, renowned for its menu featuring over 20 custom, gourmet burgers, including eclectic options like flambeed whiskey burgers and steakhouse chops, making it a popular choice for tourists and locals alike.
What is the best time to visit the hotel?
The hotel is ideal for business and leisure travelers, with low season in February and high season in September, offering a range of nearby attractions within walking distance, including Grand Central Terminal, Bryant Park, and the Empire State Building.
How is the cleanliness and comfort of the rooms?
The hotel provides clean and comfortable rooms, with some guests noting spacious, clean, and quiet accommodations with comfortable beds, while others mentioned the need for brighter lighting and better water pressure in the bathrooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the great views of the city, so consider booking a room with a view for a more enjoyable stay.
Consider Room Size
Guests appreciated the generous room sizes, so if space is a priority, consider opting for larger room options.
Check for Renovations
Some guests mentioned that the hotel was undergoing renovations, so it's advisable to inquire about the current status to manage expectations.
Explore Nearby Dining Options
The hotel's location offers numerous dining options nearby, making it convenient for guests to explore different restaurants and cuisines.
Inquire About Onsite Facilities
Some guests noted that the hotel's restaurant and bar were not fully operational, so it's advisable to check the current status of onsite facilities before arrival.
Be Mindful of Additional Fees
Some guests were surprised by additional fees, such as a daily hotel fee, so it's recommended to inquire about any extra charges during the booking process.
Consider Location Convenience
The hotel's proximity to Grand Central Station and various attractions makes it a convenient choice for exploring the city, especially for first-time visitors.
Pet-Friendly Accommodation
If traveling with pets, it's worth noting that the hotel is pet-friendly, but arrangements need to be made in advance.
Stay Informed About Room Amenities
Some guests mentioned issues with amenities such as the shower, so it's advisable to confirm the availability and condition of specific room features before booking.
Engage with Friendly Staff
Many guests appreciated the friendly and helpful staff, so don't hesitate to engage with them for recommendations or assistance during your stay.
Location
303 Lexington Avenue, New York, NY 10016
What's nearby
- Empire State Building0.4 mi
- Koreatown0.5 mi
- United Nations Headquarters0.5 mi
- Rockefeller Center0.7 mi
- Madison Square Garden0.8 mi
- Times Square0.8 mi
- Museum of Modern Art0.9 mi
- Midtown Center0.9 mi
- Theatre District0.9 mi
- Broadway0.9 mi
- Tiffany & Co.1 mi
- New York City Center1.1 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Shelburne Sonesta New York
Low season | January |
|---|---|
High season | November |
Average price (weeknight) | $324 |
Average price (weekend night) | $309 |
When to book a room at The Shelburne Sonesta New York
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Shelburne Sonesta New York
FAQs when booking at The Shelburne Sonesta New York
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in New YorkMost recommended
See most recommended stays in New YorkGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | New York LaGuardia |
Distance to airport | 5.8 mi |
Everything you need to know for your stay in New York
Complete your trip
Popular destinations