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The Surrey

20 East 76th Street, New York, NY 10021, United States

+1 212 288 3700

$440+

Overview
Reviews
Photos
Map

The Surrey - New York - Building

Provided by Agoda

The Surrey - New York - Bedroom

Provided by The Surrey

The Surrey - New York

Provided by The Surrey

Overall guest ratings

8.5/10 Excellent

Based on 874 reviews

Review highlights

Location

9.7
Service

8.1
Cleanliness

4.8
Value for money

4.3

Good to know

Stylish hotel
Great reception
Professional service

Nearby

About

The boutiques and hip restaurants of Madison Avenue are just steps from The Surrey, which places guests on Manhattan's vibrant Upper East Side. Both Central Park and the Whitney Museum of American Art are within 1 block of the hotel. 77 St. Subway Station is 2 blocks away.

Expedia

Amenities

Parking
Fitness center
Free Wi-Fi
Pets allowed on request. Charges may apply.
Facilities for Disabled Guests
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Spa
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24 Hour Front Desk
Safe
Storage available
Terrace/Patio
Child pool
Tennis
Laundry facilities
Babysitting/child services (surcharge)
Free Internet
Wedding services

Guest Reviews

All Reviews

Couples

Families

Solo

Business

Overall Rating

8.6 Excellent

Based on 770 reviews

Location

9.7

Service

8.1

WiFi

8.0

Vibe

7.6

Bar and Beverages

7.1

Room

6.5

Breakfast

6.3

Cleanliness

4.8

Value for money

4.3

Overall Rating

8.9 Excellent

Based on 423 reviews

Location

9.8

Service

8.1

WiFi

7.9

Vibe

7.7

Food

7.3

Bar and Beverages

7.1

Room

6.7

Cleanliness

5.0

Value for money

4.5

Overall Rating

8.5 Excellent

Based on 238 reviews

Location

9.8

Service

8.0

Vibe

7.7

Comfort

6.9

Room

6.7

Value for money

4.6

Cleanliness

4.5

Overall Rating

8.5 Excellent

Based on 84 reviews

Service

8.0

Room

6.4

Cleanliness

4.8

Overall Rating

8.8 Excellent

Based on 23 reviews

Service

8.0

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

upper east

surrey

central park

knowledgable and helpful

excellent service

new york

uptown and downtown

lived star rating

beautiful boutique

husband had surgery

10.0

Pros: Beautiful hotel in a great location with lovely staff and a bonus roof terrace

Cons: Nothing

Reviewed Jun 2017

review from
2.9

Cons: Damp smelly rooms- changed two rooms to get a slightly less smelly one , poor Housekeeping, no kettle and tea andcoffee in the room, had to ask twice for a kettle which got delivered two days later ...

Reviewed Jun 2017

review from
10.0

Pros: We were upgraded to an apartment sized room. Glorious bar, built in kitchen, luxurious furnishings, amazing bathroom with gorgeous marble soaking tub and fantastic shower, double sink, etc., etc. ...

Reviewed Jun 2017

review from
10.0

Pros: Great value for the money. Room was real nice and all the staff were friendly and helpful. Breakfast is delicious!

Reviewed Jun 2017

review from
10.0

Pros: The spacious room was wonderful! Blather sitting area and gorgeous marble and wood bar in room. The best is the Penthouse floor with a rooftop m, garden. Amazing to find a gorgeous, elegant space in...

Reviewed Jun 2017

review from
5.0

Cons: Total scam! I booked 3 rooms with booking.com with this hotel, We had one double room, one ONE bed suite, one 2 Bed suite. We have 12 girls in total and girls arrived in different times. When My ...

Reviewed Jun 2017

review from
10.0

Pros: All facilities were superb, the staff was exceptional and that is why I give the Surrey a 10!

Cons: Leaving

Reviewed Jun 2017

review from
9.6

Pros: Roof top bar Staff

Cons: Room service and restaurant not very good.

Reviewed Jun 2017

review from
7.1

Pros: The room was large by NYC standards, tastefully decorated, bright. Everything appeared fresh and new.

Cons: Our room connected to another by a door. Because there is no insulation and we could hear the TV until late at night. Breakfast was included in our reservation. However, be aware that the hotel ...

Reviewed May 2017

review from
8.8

Pros: Great location, staff very nice and welcoming all during the stay. Dwayne (on the front door stands out for special praise). Plus 1 girl on reception who was very helpful as i checked out. Room was...

Cons: Had lots of hassle with trying to pay, due to the USA way of swiping cards (no chip and pin) various amounts were taken, then fell back into my account. Room cards were cancelled with the hotel ...

Reviewed May 2017

review from
2.0

Pros: Good location. Bar cocktails were amazing

Cons: Arrived at 4pm and still had to wait one hour for room and later witnessed another guest experience the same. Snooty wait staff at hotel restaurant. Hotel sent maintenance to our room at 10:30 pm because a neighboring guest had problems w their water.

Reviewed Jul 2016

review from
10.0

I've stayed at almost every 5 star in NYC and this

Pros: Modern classy rooms all first class. Best location in NYC. Amazing shower.

Cons: Not much of a hotel lobby if you need a grand hotel lobby.

Reviewed Jul 2016

review from

10.0

Pros: Beautiful hotel in a great location with lovely staff and a bonus roof terrace

Cons: Nothing

Reviewed Jun 2017

review from
10.0

Pros: We were upgraded to an apartment sized room. Glorious bar, built in kitchen, luxurious furnishings, amazing bathroom with gorgeous marble soaking tub and fantastic shower, double sink, etc., etc. ...

Reviewed Jun 2017

review from
10.0

Pros: Great value for the money. Room was real nice and all the staff were friendly and helpful. Breakfast is delicious!

Reviewed Jun 2017

review from
10.0

Pros: The spacious room was wonderful! Blather sitting area and gorgeous marble and wood bar in room. The best is the Penthouse floor with a rooftop m, garden. Amazing to find a gorgeous, elegant space in...

Reviewed Jun 2017

review from
10.0

Pros: All facilities were superb, the staff was exceptional and that is why I give the Surrey a 10!

Cons: Leaving

Reviewed Jun 2017

review from
9.6

Pros: Roof top bar Staff

Cons: Room service and restaurant not very good.

Reviewed Jun 2017

review from
8.8

Pros: Great location, staff very nice and welcoming all during the stay. Dwayne (on the front door stands out for special praise). Plus 1 girl on reception who was very helpful as i checked out. Room was...

Cons: Had lots of hassle with trying to pay, due to the USA way of swiping cards (no chip and pin) various amounts were taken, then fell back into my account. Room cards were cancelled with the hotel ...

Reviewed May 2017

review from
10.0

I've stayed at almost every 5 star in NYC and this

Pros: Modern classy rooms all first class. Best location in NYC. Amazing shower.

Cons: Not much of a hotel lobby if you need a grand hotel lobby.

Reviewed Jul 2016

review from

7.1

Pros: The room was large by NYC standards, tastefully decorated, bright. Everything appeared fresh and new.

Cons: Our room connected to another by a door. Because there is no insulation and we could hear the TV until late at night. Breakfast was included in our reservation. However, be aware that the hotel ...

Reviewed May 2017

review from

2.9

Cons: Damp smelly rooms- changed two rooms to get a slightly less smelly one , poor Housekeeping, no kettle and tea andcoffee in the room, had to ask twice for a kettle which got delivered two days later ...

Reviewed Jun 2017

review from
5.0

Cons: Total scam! I booked 3 rooms with booking.com with this hotel, We had one double room, one ONE bed suite, one 2 Bed suite. We have 12 girls in total and girls arrived in different times. When My ...

Reviewed Jun 2017

review from
2.0

Pros: Good location. Bar cocktails were amazing

Cons: Arrived at 4pm and still had to wait one hour for room and later witnessed another guest experience the same. Snooty wait staff at hotel restaurant. Hotel sent maintenance to our room at 10:30 pm because a neighboring guest had problems w their water.

Reviewed Jul 2016

review from

Photos

The Surrey - New York - Dining room

Provided by Leonardo

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The Surrey - New York - Restaurant

Provided by Leonardo

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The Surrey - New York - Lobby

Provided by Leonardo

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The Surrey - New York - Bedroom

Provided by Agoda

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The Surrey - New York - Bathroom

Provided by Agoda

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The Surrey - New York - Building

Provided by Agoda

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The Surrey - New York - Bar

Provided by Leonardo

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The Surrey - New York

Provided by Leonardo

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The Surrey - New York - Bedroom

Provided by Leonardo

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The Surrey - New York - Dining room

Provided by Leonardo

10/38

The Surrey - New York - Lobby

Provided by The Surrey

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The Surrey - New York - Lounge

Provided by The Surrey

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The Surrey - New York - Bedroom

Provided by The Surrey

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The Surrey - New York - Living room

Provided by The Surrey

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The Surrey - New York - Lobby

Provided by The Surrey

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The Surrey - New York - Lobby

Provided by The Surrey

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The Surrey - New York

Provided by The Surrey

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The Surrey - New York - Lobby

Provided by The Surrey

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The Surrey - New York - Bathroom

Provided by The Surrey

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The Surrey - New York

Provided by ICE Portal

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The Surrey - New York - Hall

Provided by ICE Portal

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The Surrey - New York - Lobby

Provided by The Surrey

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The Surrey - New York - Bedroom

Provided by The Surrey

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The Surrey - New York - Lounge

Provided by The Surrey

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The Surrey - New York - Spa

Provided by Leonardo

25/38

The Surrey - New York - Living room

Provided by The Surrey

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The Surrey - New York - Restaurant

Provided by The Surrey

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The Surrey - New York - Living room

Provided by ICE Portal

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The Surrey - New York - Living room

Provided by The Surrey

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The Surrey - New York - Front desk

Provided by The Surrey

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The Surrey - New York

Provided by ICE Portal

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The Surrey - New York - Spa

Provided by ICE Portal

32/38

The Surrey - New York - Bedroom

Provided by ICE Portal

33/38

The Surrey - New York - Bathroom

Provided by ICE Portal

34/38

The Surrey - New York - Bedroom

Provided by ICE Portal

35/38

The Surrey - New York - Living room

Provided by ICE Portal

36/38

The Surrey - New York - Attractions

Provided by Hotels.com

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The Surrey - New York - Living room

Provided by Hotels.com

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