The first room didn’t have heat and the next room had the worded mattress I’ve slept in for years. Positive: the staff was very good.
Latest deals for Garden Hotel- Newark Airport
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Amenities at Garden Hotel- Newark Airport
- Restaurant
- Room service
- Business center
- Cable or satellite TV
- Airport shuttle
- Meeting/Banquet facilities
- Wi-Fi
- Laundry service
- Laundry facilities
- Hairdryer
Reviews of Garden Hotel- Newark Airport
5.7
Fair
2574 verified ratings
Wonderful
352
Very good
210
Good
440
Okay
325
Fair
389
Mediocre
207
Poor
651
Summary of reviews
Guests say
Most guests appreciated the hotel's convenient location, especially its proximity to the airport and access to shuttle services. However, many reviews highlighted significant issues with cleanliness, poor service, lack of amenities, and the hotel's ongoing renovations. Several guests felt the hotel did not offer good value for the price, citing outdated facilities, unclean rooms, and unhelpful staff. While a few guests found the beds comfortable and the location quiet, the overall sentiment was negative due to the hotel's condition and service shortcomings.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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6.2 out of 10
1332 reviews
4 out of 10
427 reviews
5.2 out of 10
12 reviews
9.3 out of 10
3 reviews
5.9 out of 10
27 reviews
All reviews
Pros (+) Absolutely Nothing
Cons (-) Cleaner, fixtures like lamps that worked. Heater motors that didn't sound like a chain saw was running in the room. Desk people who were not asleep at checkout. Bedding skirts that had not white stains, towels that were actually clean. DO NOT STAY HERE UNDER ANY CIRCUMSTANCES
Pros (+) A / C didn't work sometimes
Cons (-) Customer service
Pros (+) No breakfast
Cons (-) Faster check in
Cons (-) The bathroom had urine stains on the floor at the toilet. Was not cleaning it. Also, the toilet seat was not cleaned. Bed was pretty good.
Pros (+) Unfortunately the hotel was not in good condition. Facilities are delapidated and the hotel cost me $170 more than the Doublr Tree down the street which is much nicer...
Cons (-) Needs to be updated
Cons (-) Staff out standing
Pros (+) Nothing.
Cons (-) We reserved a handicap accessible room with a crib, and I even called after I made my reservation to be sure that these requests were met. When we checked in they had us on a double room that was not accessible and without a crib. They did not have the appropriate room available, no crib, and no mention of this on our reservation. Obnoxious music was playing from the bar, it smelled like smoke, an...
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Pros (+) Staff was pleasant at check-in
Cons (-) One of the worst hotels I have ever stayed in. Urine smell in the bathroom and into the room. A/C was set on 60 and it was hot and humid in the room. In-room coffee was terrible. One sweet and low. Carpet stained, wall paper pulling from the wall and stained. I have no clue how there is a Wyndham sign on the building. Must be the worst location in their portfolio. Checked in at Midnight and left a...
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Pros (+) I like that it has a shuttle to the airport and is close to the airport
Cons (-) It was dirty, outdated, wallpaper ripping from the walls. It was supposed to be a none smoking hotel our room smelled so bad of smoke. Will never stay here again. Would rather pay more to stay in a clean hotel.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
How comfortable are the beds at Wyndham Garden Hotel Newark Airport?
Guests have mentioned that the beds at the hotel are comfortable, providing a good night's sleep.
Is parking available at Wyndham Garden Hotel Newark Airport?
Yes, the hotel offers on-site parking for guests, providing convenience for those traveling by car.
How is the food quality at the Starlight Restaurant and Lounge in Wyndham Garden Hotel?
The Starlight Restaurant and Lounge offers dining options for breakfast, lunch, and dinner, providing guests with convenient and delicious meal choices during their stay.
What can guests expect in terms of cleanliness at Wyndham Garden Hotel Newark Airport?
While some guests have mentioned concerns about cleanliness, others have found the beds to be clean and comfortable, ensuring a pleasant stay.
What is the best time to visit Wyndham Garden Hotel Newark Airport?
Guests may want to consider visiting after any ongoing renovations are completed to fully enjoy the hotel's amenities and services.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Consider Room Renovations
Several guests mentioned that the hotel is in need of renovations, with complaints about outdated rooms, dirty carpets, and old wallpaper. It may be worth inquiring about renovated rooms or newly refurbished areas to ensure a more comfortable stay.
Verify Shuttle Service
While some guests praised the shuttle service, others experienced delays and inconvenience. It's advisable to verify the current status and reliability of the airport shuttle before relying on it for transportation.
Check for Dining Options
The hotel's restaurant may not always be open, and there were complaints about the lack of food availability, especially during late hours. Guests should consider checking the status of dining options and nearby food availability, especially if arriving late.
Inquire About Room Amenities
Some guests were disappointed by the lack of certain room amenities, such as refrigerators and microwaves. It's recommended to inquire about the availability of these amenities if they are essential for your stay.
Be Mindful of the Neighborhood
While the hotel's proximity to the airport is convenient, some guests expressed concerns about the surrounding neighborhood. It's advisable to be mindful of the area and take necessary precautions, especially when traveling at night.
Confirm Air Conditioning
Several guests reported issues with air conditioning, including rooms being hot and muggy. It's advisable to confirm the status of air conditioning in the rooms, especially during warmer months.
Verify Room Cleanliness
Multiple guests mentioned cleanliness issues, including dirty rooms and bathrooms. It's recommended to verify the current status of room cleanliness and inquire about any recent improvements in housekeeping.
Check for Construction
Some guests noted ongoing construction and renovations, while others experienced inconveniences due to halted or incomplete work. It's advisable to inquire about the current status of any construction activities that may impact the guest experience.
Inquire About Security and Staff Service
Some guests expressed concerns about security, staff attitudes, and service quality. It may be beneficial to inquire about the hotel's security measures and the overall guest service standards.
Consider Alternative Accommodations
Due to the mixed reviews and varied guest experiences, it may be prudent to consider alternative accommodations in the area, especially for guests seeking a more consistent and satisfactory stay.
Location
550 Route 1 South, Newark, NJ 07114
What's nearby
- Murphy Varnish Works1.6 mi
- South Park Calvary United Presbyterian Church1.7 mi
- City Without Walls1.7 mi
- Newark Symphony Hall1.7 mi
- Queen of Angels Church2.1 mi
- Prudential Headquarters2.2 mi
- Prudential Center2.2 mi
- Four Corners2.3 mi
- Gateway Center2.3 mi
- National Newark Building2.4 mi
- Penn Plaza East2.4 mi
- Lenape Trail2.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
FAQs when booking at Garden Hotel- Newark Airport
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
5.2 | 2.3 mi | Newark | 0.7 mi |