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6 locations in Newberry
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Reviews
2.0 Poor
Brandon, Mar 2021
Pros:
I never made the transaction or authorized it!Cons:
I never made the transaction or authorized it!3.6 Poor
Anonymous, Oct 2020
Cons:
returned car a t6:30 pm and was charged for an extra day2.0 Poor
Anonymous, Aug 2020
Pros:
Staff was very friendly and tried to be helpful.Cons:
They would not rent me a car without a “credit card” even though my Visa debit card worked just fine for Kayak to make my reservation and charge me $88 for the insurance I ordered for the car. And I requested a refund, but of course that’s a different company, so I have to take it up with them. I emailed the insurance company with no response!2.0 Poor
Anonymous, May 2020
Pros:
I did not get a rental he called me at 2pm which was my reservation time to tell me they didnt have pick ups.Cons:
Dont let me reserve something online if its not at the location, online option should say not available.4 locations in Newberry
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Reviews
4.0 Mediocre
Anonymous, May 2021
Pros:
it was a fast check in and check outCons:
the car was dirty and it looked like they did not put any effort to clean the outside we were additional charges I had to pay for my husband to drive the car even though we are married and on the same policy4.0 Mediocre
Anonymous, Apr 2021
Pros:
The staff in Columbia were friendly at purchase. However, the car I rented began to have issues about an hour into the drive. I called the initial rental office and they basically said "find another Hertz and exchange it". That is quite difficult today while driving down the interstate in a place you do not know. I had to call back and ask them to please at least look up a place for me to go. They told me the airport. This added an hour to my drive in a car that was having trouble speeding up when I pushed the gas. The airport people were very unfriendly and I was not at all happy with the entire experience. THEN they charged me an "exchange fee and gas cost!!!!"Cons:
Employees were only doing the minimum for their jobs. There is no extra help if you have an issue with the car.2.0 Poor
Brink, Jul 2020
Cons:
I reserved an SUV with a third row, but when I went to the Hertz dealership they didn’t have a vehicle for me. They didn’t have one anywhere in the region. We needed the SUV for my family vacation and this issue caused a major problem for us.Along with a 9 passenger van, rental companies in Newberry offer 7 passenger vans.
Pick-up location | Newberry |
---|---|
Car types | Van, Minivan |
Rental locations | 2 |
Airport locations | 0 |