Our room had a bright street light outside that was a little annoying.
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Amenities at Holiday Inn Express & Suites Niagara Falls By IHG
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Reviews of Holiday Inn Express & Suites Niagara Falls By IHG
6.8
Okay
1028 verified ratings
Wonderful
310
Very good
143
Good
121
Okay
79
Fair
112
Mediocre
55
Poor
208
Summary of reviews
Guests say
Most guests found the hotel to be lacking in cleanliness, with multiple mentions of dirty rooms, mold, and under-maintained facilities. Construction and renovation work caused noise, inconvenience, and limited access to amenities like the pool and fitness room. However, several guests praised the staff for being friendly and professional, and many enjoyed the breakfast offerings. The location received mixed feedback, with some finding it convenient and others noting it was far from tourist areas. Overall, while the service and breakfast were highlights, cleanliness and ongoing renovations were significant drawbacks.AI-Generated from customer reviews
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7 out of 10
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Pros (+) Their staff was amazing and helpful. I forgot the name of a particular front desk receptionist who was extremely helpful and pleasant. When I arrived there late and she given me patiently details of all nearby Restaurents. Since it was too late to order and I was so tired to go out, she offered me to share her meal. Such thing happened first time in my travel. Though I refused politely but that ge...
Cons (-) Apart from the staff, rest all are awful. They are very far from niagra falls and there is another holiday inn exactly side of niagra. But when you book you do not know which one you are booking. I did book thinking that I am going to stay closer to niagra. Room was ordinary. Breakfast was not good
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers an indoor pool, free Wi-Fi, a Jacuzzi, and a convenient bar for socializing in the evening.
How is the cleanliness of the hotel rooms and facilities?
Guests have mentioned concerns about cleanliness, such as dirty spots on the bed and shower liner, as well as issues with the carpet and furniture in some rooms.
What practical services does the hotel provide?
The hotel offers room service, meeting rooms, laundry facilities, and an ATM on-site for added convenience.
What are guests saying about the quality of the beds?
Some guests have expressed dissatisfaction with the beds, mentioning that they were uncomfortable and in need of improvement.
When is the best time to visit the hotel?
The high season is in September, while the low season is in December, so visitors may want to plan their stay accordingly.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Away from the Laundry Room and Pool
Some guests reported noise disturbances from the nearby laundry room and pool, so consider requesting a room away from these areas for a quieter stay.
Check Room Cleanliness
Several guests mentioned issues with room cleanliness, including dirty carpets and bathrooms, so it's advisable to check the room thoroughly upon arrival and report any issues to the staff.
Consider Bringing Your Own Toiletries
Some guests found the provided toiletries to be subpar, so if you have specific preferences, you may want to bring your own toiletries for a more comfortable stay.
Request Extra Towels
A few guests mentioned that they had difficulty obtaining additional towels, so if you anticipate needing extra towels, it's best to request them in advance to ensure a comfortable stay.
Be Mindful of Noise Levels
Some guests experienced disturbances from loud guests during breakfast, so if you prefer a quieter dining experience, consider visiting the breakfast area during off-peak hours.
Double-Check Room Key Security
A few guests reported issues with room key security, so it's advisable to double-check with the front desk about the security measures in place to ensure a safe stay.
Verify Room Repairs
Some guests noted issues with furniture and bathroom cleanliness, so it's recommended to verify that any reported room repairs or cleanliness concerns have been addressed before settling into your room.
Consider Bringing Earplugs
If you are sensitive to noise, bringing earplugs may be beneficial, especially if you are staying in a room close to common areas or facilities that could generate noise.
Check for Odors
A few guests mentioned encountering unpleasant odors in their rooms, so it's advisable to check for any lingering smells upon entering the room and notify the staff if necessary.
Plan Breakfast Timing
To avoid potential crowds and noise during breakfast, consider planning your visit to the breakfast area during quieter hours for a more peaceful dining experience.
Location
10111 Niagara Falls Boulevard, Niagara Falls, NY 14304
What's nearby
- Fashion Outlets of Niagara Falls1.5 mi
- Hyde Park Golf Course3.4 mi
- Adams Power Plant Transformer House5 mi
- Niagara Science Museum5.2 mi
- Devil's Hole State Park5.6 mi
- Temple Beth Israel5.6 mi
- Michigan Central Railway Bridge5.7 mi
- Whirlpool Rapids Bridge5.7 mi
- Seneca Niagara Casino5.7 mi
- United Office Building5.9 mi
- Butterfly Conservatory6.1 mi
- Observation Tower6.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express & Suites Niagara Falls By IHG
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | June | $134 | $230 |
Cheapest month to stay with an average 45% drop in price. | Most expensive month to stay with an average 59% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Holiday Inn Express & Suites Niagara Falls By IHG
Which month has the cheapest rates at Holiday Inn Express & Suites Niagara Falls By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Holiday Inn Express & Suites Niagara Falls By IHG is February, with an average nightly rate of $90. The most expensive month is July at $202 per night.
What is the cheapest day to book Holiday Inn Express & Suites Niagara Falls By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Holiday Inn Express & Suites Niagara Falls By IHG is Wednesday, with an average nightly rate of $122. The most expensive day is Saturday at $247 per night.
How far in advance should you book Holiday Inn Express & Suites Niagara Falls By IHG?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Holiday Inn Express & Suites Niagara Falls By IHG, book around 3 weeks in advance. This could save you approximately 54% compared to booking last minute.
KAYAK's top tips for your stay at Holiday Inn Express & Suites Niagara Falls By IHG
FAQs when booking at Holiday Inn Express & Suites Niagara Falls By IHG
Nearby hotels and places to stay
Closest
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See most recommended stays in Niagara FallsGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
5.6 mi | Niagara Falls | 0.8 mi |