Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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8.9 "Great service."9.7 "97% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." 8.6 "86% thought theservice was very professional ." -
8.3 "Generally very clean."8.3 "83% said
rooms were clean ." 9.3 "93% thoughtit was clean ." -
8.3 "Location is great."9.6 "96%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Good access to the airport , said 100%." 8.8 "Great parking , according to 88%." -
8.1 "Breakfast is good."
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7.1 "Internet works."
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6.8 "Rooms are ok."
Overall Rating
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9.1 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.2 "Breakfast is good."
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8.1 "Location is great."
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7.8 "Good cleanliness."8.1 "81% said
rooms were clean ." -
6.7 "Rooms are ok."
Overall Rating
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8.7 "Great service."9.8 "98% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." -
8.3 "Location is great."
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8.1 "Generally very clean."8.1 "81% said
rooms were clean ." -
8.1 "Breakfast is good."
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6.5 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.0review from
Comfort room, great breakfast No, it was great. I would stay there again
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10.0review from
Clean and a friendly staff. No
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
Staff was very helpful when we requested a different room since did not realize we were getting handicapped. Hot faucet did not work. Only 1 trash can instead of 2 they said should be. Lighting in handicapped bath not good. Second room was fine.
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10.0review from
I loved that we were able to bring our pet conure. The hotel was incredible nice and we loved how close the hotel was to everything! No, we loved everything!
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
My car broke down on us and the staff took care of my family 2 hours past due the Check out time
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7.0review from
This guest did not leave comments about this hotel.
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10.0review from
my family enjoyed the clean pool and friendly staff who understood our need for room extra days
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7.0review from
Clean room. Friendly staff. Had to leave a day earlier than expected (on motorcycles & snow predicted) - no refund available. No restaurant. No bar. No hot tub in pool area.
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7.0review from
This guest did not leave comments about this hotel.
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4.0review from
Room was at least clean Pool
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6.0review from
Near to Niagara Trolley bus stop No grocery store in vicinity unlike lot of other hotels
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7.0review from
The comfortable bed The breakfast food
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7.0review from
Well located to see all atractions The sanitary and shower was designed for a disabled person thusfar not easy to use
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1.0review from
This guest did not leave comments about this hotel.
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4.0review from
Clean, Staff rather distant. Hot water shut off. Clientel all seemed to be sick in breakfast room
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2.0review from
te brakfast was nice the pillows where comfortable i didnt like the noise,the floors in the hotel where very bad you walk across the room and it was noisey , you could hear noises from above and next door ,terrible. did not get hardly any sleep , very dissapointed ,floors where put down very poor,
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7.0review from
The breakfast included a wide variety of hot and cold food and beverages. The free Wifi and parking and that it was close to the Fashion Outlet Mall. The walls were were 'paper thin'. You could hear every little sound and the constant flushing of toilets.
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7.0review from
Fairly clean. Washroom was spotless. Beds were clean also, no stains or bed bugs. Very convenient to have a fridge & microwave in our package. It wasn't super fancy but for the price, it was perfect for our family road trip. There were some stains on the carpet, nothing terrible but noticeable.
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7.0review from
good breakfast that was complimetary we were charged a total of 135 dollars extra for requesting 2 queen beds instead of the standard king beds for the 2 rooms that we had reserved.
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4.0review from
Nothing! It is a loser hotel Everything. The staff was inattentive. they took down the breakfast early!
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4.0review from
Excellent location, clean. Everything was well until the night too noisy, we had to call the desk on Friday, 3 times.
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5.0review from
The location would probably would be the best about this hotel. Niagara Falls is 10 min drive from the hotel. The room and the service did not meet the expectations. The complementary breakfast was not that great. The pool looked like a kids pool.
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6.0review from
location noise
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8.0review from
This hotel was clean, with nice rooms and friendly staff. However, there was a dog in the room next to our's that was barking at 6:30 a.m. I would prefer a hotel that does not allow pets for the comfort of all guests.
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9.0review from
Comfort room, great breakfast No, it was great. I would stay there again
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10.0review from
Clean and a friendly staff. No
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
Staff was very helpful when we requested a different room since did not realize we were getting handicapped. Hot faucet did not work. Only 1 trash can instead of 2 they said should be. Lighting in handicapped bath not good. Second room was fine.
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10.0review from
I loved that we were able to bring our pet conure. The hotel was incredible nice and we loved how close the hotel was to everything! No, we loved everything!
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
My car broke down on us and the staff took care of my family 2 hours past due the Check out time
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10.0review from
my family enjoyed the clean pool and friendly staff who understood our need for room extra days
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8.0review from
This hotel was clean, with nice rooms and friendly staff. However, there was a dog in the room next to our's that was barking at 6:30 a.m. I would prefer a hotel that does not allow pets for the comfort of all guests.
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
Clean room. Friendly staff. Had to leave a day earlier than expected (on motorcycles & snow predicted) - no refund available. No restaurant. No bar. No hot tub in pool area.
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
The comfortable bed The breakfast food
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7.0review from
Well located to see all atractions The sanitary and shower was designed for a disabled person thusfar not easy to use
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7.0review from
The breakfast included a wide variety of hot and cold food and beverages. The free Wifi and parking and that it was close to the Fashion Outlet Mall. The walls were were 'paper thin'. You could hear every little sound and the constant flushing of toilets.
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7.0review from
Fairly clean. Washroom was spotless. Beds were clean also, no stains or bed bugs. Very convenient to have a fridge & microwave in our package. It wasn't super fancy but for the price, it was perfect for our family road trip. There were some stains on the carpet, nothing terrible but noticeable.
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7.0review from
good breakfast that was complimetary we were charged a total of 135 dollars extra for requesting 2 queen beds instead of the standard king beds for the 2 rooms that we had reserved.
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4.0review from
Room was at least clean Pool
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6.0review from
Near to Niagara Trolley bus stop No grocery store in vicinity unlike lot of other hotels
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1.0review from
This guest did not leave comments about this hotel.
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4.0review from
Clean, Staff rather distant. Hot water shut off. Clientel all seemed to be sick in breakfast room
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2.0review from
te brakfast was nice the pillows where comfortable i didnt like the noise,the floors in the hotel where very bad you walk across the room and it was noisey , you could hear noises from above and next door ,terrible. did not get hardly any sleep , very dissapointed ,floors where put down very poor,
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4.0review from
Nothing! It is a loser hotel Everything. The staff was inattentive. they took down the breakfast early!
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4.0review from
Excellent location, clean. Everything was well until the night too noisy, we had to call the desk on Friday, 3 times.
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5.0review from
The location would probably would be the best about this hotel. Niagara Falls is 10 min drive from the hotel. The room and the service did not meet the expectations. The complementary breakfast was not that great. The pool looked like a kids pool.
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6.0review from
location noise
