Holiday Inn Express & Suites Niagara Falls, Niagara Falls Hotels from $101

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 586 reviews

Service

9.1 "World class service."
WiFi

9.1 "Internet works perfectly."
Breakfast

8.3 "Breakfast is good."
Location

8.2 "Location is great."
Cleanliness

8.0 "Generally very clean."

Overall Rating

Based on 345 reviews

Service

9.3 "World class service."

9.4 "94% found the staff to be very friendly."
WiFi

8.9 "Very good internet connection."
Breakfast

8.7 "Breakfast is good."
Location

8.4 "Location is great."

9.7 "97% liked the proximity to shopping."
Comfort

8.1 "Comfort level is high."

8.1 "81% said the beds were comfortable."

8.9 "89% thought rooms were spacious."
Room

6.6 "Rooms are ok."

Overall Rating

Based on 234 reviews

Service

9.2 "World class service."

9.4 "94% found the staff to be very friendly."
Breakfast

8.3 "Breakfast is good."
Cleanliness

8.0 "Generally very clean."

7.7 "77% said rooms were clean."

8.6 "86% thought it was clean."
Location

7.8 "Good location."
Comfort

7.3 "High comfort."

7.1 "71% said the beds were comfortable."
Room

6.3 "Rooms are ok."

Overall Rating

Based on 5 reviews

Service

8.8 "Great service."

Hotel type

Airport Hotel

Guests think this is a perfect airport hotel.

Good to know

"Comfortable beds"

"Clean hotel facilities"

"Friendly service"

"Great shopping"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

10.0

review from

I loved that we were able to bring our pet conure. The hotel was incredible nice and we loved how close the hotel was to everything! No, we loved everything!

Reviewed Aug 2016 by Stacey
9.0

review from

This guest did not leave comments about this hotel.

Reviewed Jul 2016 by Heather
9.0

review from

This guest did not leave comments about this hotel.

Reviewed Jul 2016 by Verified Hotel Guest
10.0

review from

This guest did not leave comments about this hotel.

Reviewed Jun 2016 by John
8.0

review from

My car broke down on us and the staff took care of my family 2 hours past due the Check out time

Reviewed May 2016 by Mahmoud
7.0

review from

This guest did not leave comments about this hotel.

Reviewed Apr 2016 by Verified Hotel Guest
10.0

review from

my family enjoyed the clean pool and friendly staff who understood our need for room extra days

Reviewed Apr 2016 by Dennis
8.0

review from

Fee breakfast and free parking. Friendly and helpful staff.

Reviewed Mar 2016 by Verified Hotel Guest
8.0

review from

The breakfast was amazing! The beds were extremely stiff, but I expected that

Reviewed Feb 2016 by Verified Hotel Guest
9.0

review from

Proximity to airport. 2nd floor hallway had a weird smell - not sure if it was chlorine, or something else, but it was quite strong.

Reviewed Feb 2016 by Patricia
7.0

review from

Clean room. Friendly staff. Had to leave a day earlier than expected (on motorcycles & snow predicted) - no refund available. No restaurant. No bar. No hot tub in pool area.

Reviewed Nov 2015 by Verified Hotel Guest
10.0

review from

Clean and bed smelled like fresh clean linens. The breakfast spread was also wonderful, clean and lots of options! We stayed on a weeknight and didn't hear a airplane until 9am the next day. The couch and chair in room are poor materials to keep clean. But we didn't use either.

Reviewed Oct 2015 by Luca
7.0

review from

This guest did not leave comments about this hotel.

Reviewed Aug 2015 by Abdulrahman
4.0

review from

Room was at least clean Pool

Reviewed Aug 2015 by Sanghee
6.0

review from

Near to Niagara Trolley bus stop No grocery store in vicinity unlike lot of other hotels

Reviewed Jul 2015 by Abhishek
7.0

review from

The comfortable bed The breakfast food

Reviewed May 2015 by Kelly
7.0

review from

Well located to see all atractions The sanitary and shower was designed for a disabled person thusfar not easy to use

Reviewed May 2015 by Alfonso
1.0

review from

This guest did not leave comments about this hotel.

Reviewed Feb 2015 by Phil
4.0

review from

Clean, Staff rather distant. Hot water shut off. Clientel all seemed to be sick in breakfast room

Reviewed Jan 2015 by John
2.0

review from

te brakfast was nice the pillows where comfortable i didnt like the noise,the floors in the hotel where very bad you walk across the room and it was noisey , you could hear noises from above and next door ,terrible. did not get hardly any sleep , very dissapointed ,floors where put down very poor,

Reviewed Nov 2014 by Patricia
7.0

review from

The breakfast included a wide variety of hot and cold food and beverages. The free Wifi and parking and that it was close to the Fashion Outlet Mall. The walls were were 'paper thin'. You could hear every little sound and the constant flushing of toilets.

Reviewed Nov 2014 by Teresa
7.0

review from

Fairly clean. Washroom was spotless. Beds were clean also, no stains or bed bugs. Very convenient to have a fridge & microwave in our package. It wasn't super fancy but for the price, it was perfect for our family road trip. There were some stains on the carpet, nothing terrible but noticeable.

Reviewed Aug 2014 by Verified Hotel Guest
7.0

review from

good breakfast that was complimetary we were charged a total of 135 dollars extra for requesting 2 queen beds instead of the standard king beds for the 2 rooms that we had reserved.

Reviewed Jul 2014 by Verified Hotel Guest
4.0

review from

Nothing! It is a loser hotel Everything. The staff was inattentive. they took down the breakfast early!

Reviewed Jul 2014 by Mark
4.0

review from

Excellent location, clean. Everything was well until the night too noisy, we had to call the desk on Friday, 3 times.

Reviewed Jun 2014 by Julie
5.0

review from

The location would probably would be the best about this hotel. Niagara Falls is 10 min drive from the hotel. The room and the service did not meet the expectations. The complementary breakfast was not that great. The pool looked like a kids pool.

Reviewed May 2014 by Verified Hotel Guest
6.0

review from

location noise

Reviewed Jan 2014 by Verified Hotel Guest
8.0

review from

This hotel was clean, with nice rooms and friendly staff. However, there was a dog in the room next to our's that was barking at 6:30 a.m. I would prefer a hotel that does not allow pets for the comfort of all guests.

Reviewed Dec 2009 by Anonymous

10.0

review from

I loved that we were able to bring our pet conure. The hotel was incredible nice and we loved how close the hotel was to everything! No, we loved everything!

Reviewed Aug 2016 by Stacey
9.0

review from

This guest did not leave comments about this hotel.

Reviewed Jul 2016 by Heather
9.0

review from

This guest did not leave comments about this hotel.

Reviewed Jul 2016 by Verified Hotel Guest
10.0

review from

This guest did not leave comments about this hotel.

Reviewed Jun 2016 by John
8.0

review from

My car broke down on us and the staff took care of my family 2 hours past due the Check out time

Reviewed May 2016 by Mahmoud
10.0

review from

my family enjoyed the clean pool and friendly staff who understood our need for room extra days

Reviewed Apr 2016 by Dennis
8.0

review from

Fee breakfast and free parking. Friendly and helpful staff.

Reviewed Mar 2016 by Verified Hotel Guest
8.0

review from

The breakfast was amazing! The beds were extremely stiff, but I expected that

Reviewed Feb 2016 by Verified Hotel Guest
9.0

review from

Proximity to airport. 2nd floor hallway had a weird smell - not sure if it was chlorine, or something else, but it was quite strong.

Reviewed Feb 2016 by Patricia
10.0

review from

Clean and bed smelled like fresh clean linens. The breakfast spread was also wonderful, clean and lots of options! We stayed on a weeknight and didn't hear a airplane until 9am the next day. The couch and chair in room are poor materials to keep clean. But we didn't use either.

Reviewed Oct 2015 by Luca
8.0

review from

This hotel was clean, with nice rooms and friendly staff. However, there was a dog in the room next to our's that was barking at 6:30 a.m. I would prefer a hotel that does not allow pets for the comfort of all guests.

Reviewed Dec 2009 by Anonymous

7.0

review from

This guest did not leave comments about this hotel.

Reviewed Apr 2016 by Verified Hotel Guest
7.0

review from

Clean room. Friendly staff. Had to leave a day earlier than expected (on motorcycles & snow predicted) - no refund available. No restaurant. No bar. No hot tub in pool area.

Reviewed Nov 2015 by Verified Hotel Guest
7.0

review from

This guest did not leave comments about this hotel.

Reviewed Aug 2015 by Abdulrahman
7.0

review from

The comfortable bed The breakfast food

Reviewed May 2015 by Kelly
7.0

review from

Well located to see all atractions The sanitary and shower was designed for a disabled person thusfar not easy to use

Reviewed May 2015 by Alfonso
7.0

review from

The breakfast included a wide variety of hot and cold food and beverages. The free Wifi and parking and that it was close to the Fashion Outlet Mall. The walls were were 'paper thin'. You could hear every little sound and the constant flushing of toilets.

Reviewed Nov 2014 by Teresa
7.0

review from

Fairly clean. Washroom was spotless. Beds were clean also, no stains or bed bugs. Very convenient to have a fridge & microwave in our package. It wasn't super fancy but for the price, it was perfect for our family road trip. There were some stains on the carpet, nothing terrible but noticeable.

Reviewed Aug 2014 by Verified Hotel Guest
7.0

review from

good breakfast that was complimetary we were charged a total of 135 dollars extra for requesting 2 queen beds instead of the standard king beds for the 2 rooms that we had reserved.

Reviewed Jul 2014 by Verified Hotel Guest

4.0

review from

Room was at least clean Pool

Reviewed Aug 2015 by Sanghee
6.0

review from

Near to Niagara Trolley bus stop No grocery store in vicinity unlike lot of other hotels

Reviewed Jul 2015 by Abhishek
1.0

review from

This guest did not leave comments about this hotel.

Reviewed Feb 2015 by Phil
4.0

review from

Clean, Staff rather distant. Hot water shut off. Clientel all seemed to be sick in breakfast room

Reviewed Jan 2015 by John
2.0

review from

te brakfast was nice the pillows where comfortable i didnt like the noise,the floors in the hotel where very bad you walk across the room and it was noisey , you could hear noises from above and next door ,terrible. did not get hardly any sleep , very dissapointed ,floors where put down very poor,

Reviewed Nov 2014 by Patricia
4.0

review from

Nothing! It is a loser hotel Everything. The staff was inattentive. they took down the breakfast early!

Reviewed Jul 2014 by Mark
4.0

review from

Excellent location, clean. Everything was well until the night too noisy, we had to call the desk on Friday, 3 times.

Reviewed Jun 2014 by Julie
5.0

review from

The location would probably would be the best about this hotel. Niagara Falls is 10 min drive from the hotel. The room and the service did not meet the expectations. The complementary breakfast was not that great. The pool looked like a kids pool.

Reviewed May 2014 by Verified Hotel Guest
6.0

review from

location noise

Reviewed Jan 2014 by Verified Hotel Guest

Holiday Inn Express & Suites Niagara Falls

Top Airport Hotel

$101+

Overall guest ratings

Review highlights

Good to know

Nearby

About

Amenities

Map

Photos

Guest reviews

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Recent Reviews

Holiday Inn Express & Suites Niagara Falls Top Airport Hotel

$101+

Overall guest ratings

Review highlights

Good to know

Nearby

About

Amenities

Map

Photos

Guest reviews

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Recent Reviews

Holiday Inn Express & Suites Niagara Falls

Top Airport Hotel