I enjoyed the cleanliness of the room, the friendliness of the staff and the breakfast and the close proximity to the falls and where I needed to go for my meeting. Thanks
2 stars
Best Western Summit Inn
9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909, United States
Niagara Falls, NY
See location+1 716 297 5050Photos of Best Western Summit Inn
Overview
Located in Niagara Falls NY, Best Western Summit Inn is an easy drive from Niagara River and Niagara Falls. It also provides a 24-hour business centre, a heated pool and a 24-hour reception.
There are a variety of amenities on offer to guests of the hotel, including laundry facilities, a shopping mall and a games room. In addition, the multilingual staff are on hand to offer assistance.
Best Western Summit Inn has 88 rooms, all of which are fitted with a refrigerator and a hair dryer.
The area surrounding the hotel has a range of cafés and restaurants. Goat Island and Maid of the Mist are an easy car ride away.
Latest deals for Best Western Summit Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Best Western Summit Inn
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
General
- Family rooms
- Telephone
- Carpeted
- Storage available
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Pool
- Saltwater pool
- Heated pool
- Indoor pool
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Free parking
Things to do
- Game room
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Best Western Summit Inn
8.1
Very good
1907 verified ratings
Wonderful
852
Very good
411
Good
314
Okay
103
Fair
100
Mediocre
57
Poor
70
Summary of reviews
Guests say
Guests appreciated the great location and breakfast options, with many noting the cleanliness and comfort of the rooms. However, several reviews highlighted issues with service, including unresponsive staff and cleanliness concerns in the rooms. The pool was also mentioned positively, but some guests found it smaller than expected. Overall, while there are positives, the service and cleanliness issues detracted from the experience.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.1 out of 10
186 reviews
8.2 out of 10
5 reviews
All reviews
Pros (+) Room was clean, bed comfortable, majority of the staff was polite and friendly, pool area was clean and spacious. Breakfast was great. Great close location to Niagara Falls.
Pros (+) Clean, comfortable rooms. Friendly staff. Nice breakfast buffet. Nice indoor pool.
Pros (+) The price was great for the amenities offered.
Pros (+) The staff was very friendly
Cons (-) Too start we got locked out of our room and the guy had to come and change the door lock and moved us to another room which had a very small tub, the lights didn't work, and the tv didn't work. I ended up fixing the lights by myself by fiddling inside the outlet (which I shouldn't have had to do.) The breakfast was more like getting trampled on for the last muffin or little splash of what was left...
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Cons (-) -strange smell in the hall -room to small -poor breakfast, especially too much plastic
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the breakfast at Best Western Summit Inn?
The breakfast at Best Western Summit Inn offers a good variety of food options, including tasty options like waffle machines and hot selections. However, some guests have suggested adding more variety for vegetarians and using reusable dishes, cups, and metal utensils.
How are the beds at Best Western Summit Inn?
The beds at Best Western Summit Inn are generally comfortable, but some guests have found them to be firm and uncomfortable. Additionally, some guests have mentioned the lack of heavier blankets on the beds.
What are the main highlights of staying at Best Western Summit Inn?
Staying at Best Western Summit Inn offers a clean and well-maintained environment, friendly staff, a decent breakfast, and a clean and warm pool. However, some guests have noted that the hotel is not as close to the falls as they expected.
Is parking available at Best Western Summit Inn?
Yes, Best Western Summit Inn offers free parking for guests, making it convenient for those traveling by car.
How is the cleanliness at Best Western Summit Inn?
Best Western Summit Inn is known for being very clean, with a clean pool, clean rooms, and a well-maintained environment. However, some guests have mentioned issues with cleanliness, such as stained furniture and noisy bathroom fans.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Earplugs
Some guests reported noise disturbances in the corridors and neighboring rooms. Bringing earplugs might help ensure a peaceful night's sleep.
Check Room Amenities
Guests appreciated the in-room amenities such as refrigerators and hair dryers. It's advisable to check the room amenities before arrival to ensure a comfortable stay.
Explore Nearby Attractions
The hotel's proximity to various attractions like Goat Island and Maid of the Mist makes it convenient for guests to explore the area. Consider planning visits to these attractions during the stay.
Verify Pool Availability
A few guests were disappointed by the closure of the pool during their stay. It's advisable to verify the availability of the pool, especially if it's an important amenity for the trip.
Consider Noise Levels
Some guests mentioned instances of noise from neighboring rooms and corridors. Requesting a room away from high-traffic areas might help ensure a quieter stay.
Take Advantage of the Breakfast
Many guests praised the breakfast options and the spacious breakfast room. Taking advantage of the complimentary breakfast can be a convenient and enjoyable start to the day.
Inquire About Room Selection
Considering the varied experiences with room cleanliness and maintenance, it might be beneficial to inquire about specific room features or request a room inspection upon check-in.
Utilize the 24-Hour Reception
The hotel's 24-hour reception can be helpful for late check-ins or for seeking assistance at any time during the stay.
Plan for Transportation
As the hotel is a short drive from Niagara Falls, guests without a car may want to plan for transportation in advance, especially if they intend to visit the falls frequently.
Location
9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
What's nearby
- Fashion Outlets of Niagara Falls1.2 mi
- Hyde Park Golf Course3.1 mi
- Adams Power Plant Transformer House4.6 mi
- Niagara Science Museum4.9 mi
- Devil's Hole State Park5.3 mi
- Temple Beth Israel5.3 mi
- Michigan Central Railway Bridge5.3 mi
- Whirlpool Rapids Bridge5.3 mi
- Seneca Niagara Casino5.3 mi
- United Office Building5.5 mi
- Observation Tower5.8 mi
- Three Sisters Islands5.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Summit Inn
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | June | $148 | $181 |
Cheapest month to stay with an average 45% drop in price. | Most expensive month to stay with an average 15% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Best Western Summit Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Summit Inn
FAQs when booking at Best Western Summit Inn
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See most recommended stays in Niagara FallsGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.3 | 5.2 mi | Niagara Falls | 1.0 mi |
Everything you need to know for your stay in Niagara Falls
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