Overview

Quality Hotel & Suites At The Falls

240 First Street, Niagara Falls, NY 14303, United States
+1 716 282 1212

$140+

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Rates

Overall guest ratings

7.3/10 Good
Based on 2,340 reviews
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Review highlights

  • 8.0
  • 8.0
  • 4.3
  • 4.3

Nearby

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    About

    Quality Hotel and Suites at the Falls is within walking distance of Niagara Falls and Seneca Niagara Falls Casino. Maid of the Mist, the Hard Rock Cafe Niagara Falls USA and the Fashion Outlets of Niagara Falls USA are all only minutes away. Our hotel is also located just a short drive to the Fashion Oulets Mall. Legends Bar and Grill restaurant and cocktail lounge located on the property, features live entertainment on the weekends. Free wireless internet in all guest rooms and public areas. Guests will want to relax and unwind in the indoor heated pool & whirlpool. Limited free parking is located on the property. Pet charge: 30.00 per pet. Pet limit: 2 pets-room allowed. Limited onsite parking available. Additional parking available in City parking ramp adjacent to Hotel (ticket validated at front desk)

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Designated smoking area
    • No smoking
    • Express check out
    • Free parking
    • Wedding services
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    Map

    Map

    Photos

    Photos

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    Reviews

    Guest reviews

    Overall Rating

    7.3 Good
    Based on 2,340 reviews
    • 8.0 "Good value."
    • 8.0 "Great service."
    • 7.9 "Good location."
    • 5.3 "Food is average."
    • 5.1 "Average cleanliness."
    • 4.3 "Bad amenities."
    • 4.3 "Rooms are not good."
    • 3.6 "Breakfast is below average."
    • 3.0 "Horrible vibe."
    • 2.3 "Disappointing internet connection."
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    Overall Rating

    7.4 Good
    Based on 1,146 reviews
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 7.6 "Good location."
      9.5 "95% liked the proximity to sightseeing."
      9.6 "96% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
    • 5.7 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.2 "Food is average."
    • 4.7 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      1.4 "86% had problems with the shower."
      1.7 "For 83%, the rooms looked old."
      0.7 "Air conditioning was criticized by 93%."
      1.7 "83% found problems with the furniture."
      0.1 "99% were disappointed with the minibar."
      1.3 "87% criticized the small bathroom."
      2.7 "73% said the bathroom was dirty."
      3.2 "68% thought the tv was sub-standard."
      0.2 "98% were unsatisfied with the kitchenette."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      3.6 "For 64%, the lobby entrance was sub-standard."
      0.8 "92% complained about the elevator."
    • 3.0 "Awful breakfast."
      3.6 "64% said the breakfast was too expensive."
    • 2.8 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 2.3 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall Rating

    7.4 Good
    Based on 1,076 reviews
    • 8.4 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.7 "97% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 5.2 "Food is average."
    • 4.4 "Not very clean."
      4.9 "51% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
      2.6 "74% said the bathroom was dirty."
    • 4.1 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 3.8 "Breakfast is below average."
      4.5 "55% said the breakfast was too expensive."
    • 3.7 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      1.5 "85% criticized the small bathroom."
      1.8 "For 82%, the rooms looked old."
      0.2 "98% were unsatisfied with the kitchenette."
      2.6 "74% said the bathroom was dirty."
      0.1 "99% were disappointed with the minibar."
      1.6 "84% had problems with the shower."
      1.6 "84% found problems with the furniture."
    • 2.9 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      3.8 "For 62%, the lobby entrance was sub-standard."
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    Overall Rating

    7.5 Good
    Based on 117 reviews
    • 8.2 "Location is great."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 8.0 "Good value."
    • 6.4 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
    • 5.5 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.9 "Bad amenities."
    • 4.7 "Rooms are not good."
    • 2.1 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories
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