Overview

Quality Hotel & Suites At The Falls

240 First Street, Niagara Falls, NY 14303, United States
+1 716 282 1212

$89+

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Rates

Overall guest ratings

7.2/10 Good
Based on 2,238 reviews
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Review highlights

  • 9.0
  • 8.0
  • 4.4
  • 4.2

Nearby

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    About

    Quality Hotel and Suites at the Falls is within walking distance of Niagara Falls and Seneca Niagara Falls Casino. Maid of the Mist, the Hard Rock Cafe Niagara Falls USA and the Fashion Outlets of Niagara Falls USA are all only minutes away. Our hotel is also located just a short drive to the Fashion Oulets Mall. Legends Bar and Grill restaurant and cocktail lounge located on the property, features live entertainment on the weekends. Free wireless internet in all guest rooms and public areas. Guests will want to relax and unwind in the indoor heated pool & whirlpool. Limited free parking is located on the property. Pet charge: 30.00 per pet. Pet limit: 2 pets-room allowed. Limited onsite parking available. Additional parking available in City parking ramp adjacent to Hotel (ticket validated at front desk)

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Designated smoking area
    • Express check out
    • Free parking
    • Wedding services
    • Internet
    • Spa
    • Safe
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    Map

    Map

    Photos

    Photos

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    Reviews

    Guest reviews

    Overall Rating

    7.2 Good
    Based on 2,238 reviews
    • 9.0 "Excellent wellness & sports facilities."
    • 8.0 "Great service."
    • 7.6 "Good location."
    • 5.6 "Food is average."
    • 5.1 "Average cleanliness."
    • 4.4 "Rooms are not good."
    • 4.2 "Bad amenities."
    • 3.1 "Awful breakfast."
    • 3.0 "Horrible vibe."
    • 2.6 "Disappointing internet connection."
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    Overall Rating

    7.3 Good
    Based on 1,074 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 8.2 "Bar is amazing."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.1 "Good location."
      9.5 "95% thought parking was inexpensive."
      8.4 "84% liked the proximity to sightseeing."
      9.6 "Easily accessible by car, said 96%."
    • 5.3 "Food is average."
    • 4.5 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      0.1 "99% thought they were poorly maintained."
      1.3 "87% had problems with the shower."
      1.2 "88% found problems with the furniture."
      2.2 "For 78%, the rooms looked old."
      0.0 "Air conditioning was criticized by 100%."
      4.0 "60% said the bathroom was dirty."
      0.0 "100% were disappointed with the minibar."
      0.9 "91% criticized the small bathroom."
    • 4.2 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 2.8 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
      4.9 "Unfriendly atmosphere, according to 51%."
    • 2.6 "Awful breakfast."
      3.6 "64% said the breakfast was too expensive."
    • 2.6 "Disappointing internet connection."
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    Overall Rating

    7.3 Good
    Based on 1,029 reviews
    • 8.7 "Very nice wellness & sports facilities."
    • 8.2 "Location is great."
      8.9 "89% liked the proximity to sightseeing."
      9.6 "96% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
    • 7.7 "High value."
    • 7.0 "Good service."
      6.7 "67% said the reception staff was ok."
    • 5.7 "Food is average."
    • 4.8 "Not very clean."
      3.9 "61% thought it was rather dirty."
      3.2 "Dirty pool, said 68%."
      4.2 "58% said the bathroom was dirty."
    • 4.4 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      3.1 "For 69%, the lobby entrance was sub-standard."
    • 4.3 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      2.6 "For 74%, the rooms looked old."
      1.6 "84% had problems with the shower."
      1.2 "88% found problems with the furniture."
      0.2 "98% were unsatisfied with the kitchenette."
      0.0 "100% were disappointed with the minibar."
      0.6 "94% criticized the small bathroom."
      4.2 "58% said the bathroom was dirty."
    • 3.2 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
    • 2.9 "Awful breakfast."
      3.9 "61% said the breakfast was too expensive."
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    Overall Rating

    7.5 Good
    Based on 134 reviews
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.0 "Location is great."
    • 6.7 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 5.4 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.9 "Rooms are not good."
    • 4.1 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.4 "Vibe wasn't good."
    • 2.5 "Disappointing internet connection."
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