Worst ever, everything dirty dusty as hell .. should go out of business soon
2 stars
Red Roof Inn Atlanta-Norcross
Photos of Red Roof Inn Atlanta-Norcross
Overview
Hotel in Norcross with a 24-hour front desk Along with self parking, this hotel has coffee/tea in a common area and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are onsite. Red Roof Inn Atlanta - Norcross offers 115 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. This Norcross hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Amenities at Red Roof Inn Atlanta-Norcross
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
- Private entrance
Bathroom
- Raised toilet
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Wake-up service
- Safety deposit box
- Key access
- Key card access
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
General
- Telephone
- Carpeted
- Tile/marble floor
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Alarm clock
- Clothes rack
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Children's high chair
Reviews of Red Roof Inn Atlanta-Norcross
4.5
Mediocre
647 verified ratings
Wonderful
97
Very good
46
Good
35
Okay
37
Fair
55
Mediocre
54
Poor
323
Summary of reviews
Guests say
Guests overwhelmingly criticized the hotel's cleanliness, with reports of dirty rooms, old beds, and pest issues. Service was also a common complaint, with guests feeling ignored by management and dissatisfied with room maintenance. However, some guests appreciated the hotel's location and pet-friendly policy.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Pros (+) It was a good location for me at that time I was there.
Cons (-) Management would not return my 5 times phone calls.
Pros (+) Staff seems friendly
Cons (-) Rooms are not well kept. My room was not cleaned but just made to look presentable, sheets were not changed there was what looked like pubic hair sheets I had to have them change and cigarette holes in comforter, lamp was duct taped on the wall, and there was various stickers all over the walls from previous guests, towels did not look fresh or smell fresh, water only gets luke warm not hot, you c...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Red Roof Inn Atlanta - Norcross?
The low season is in August, and the high season is in April. Plan your visit accordingly to enjoy the best rates and weather.
How is the cleanliness at Red Roof Inn Atlanta - Norcross?
While some guests have reported cleanliness issues, many others have praised the hotel for being very clean and having a quiet, comfortable bed.
Is parking available at Red Roof Inn Atlanta - Norcross?
Yes, the hotel offers free parking for added convenience during your stay.
What can I expect from the staff at Red Roof Inn Atlanta - Norcross?
Guests have reported both rude and friendly staff. However, many have mentioned the nice and helpful staff, as well as feeling safe and secure during their stay.
How is the quality of the beds at Red Roof Inn Atlanta - Norcross?
While some guests have found the beds uncomfortable, others have described them as quiet and comfortable, exceeding expectations.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with cleanliness and maintenance in certain rooms, so it may be beneficial to request a room inspection or choose a room with positive reviews to ensure a comfortable stay.
Be Mindful of Safety Concerns
Several guests expressed unease about safety, so it's advisable to be cautious and aware of your surroundings during your stay.
Check for Early Check-in Availability
Some guests mentioned challenges with early check-in, so it's recommended to confirm this option in advance if needed.
Verify Room Amenities
Due to reports of missing or inadequate amenities, it's advisable to verify the availability of essential items such as toiletries, working appliances, and functional TV sets upon check-in.
Be Aware of Surrounding Area
While the hotel's location is convenient for some, it's important to be mindful of the surrounding area and take necessary precautions, especially if traveling alone.
Communicate Clearly with Staff
In case of any issues, clear and respectful communication with the staff may help in addressing concerns effectively.
Double-Check Reservation Status
A few guests encountered unexpected issues with their reservations, so it's recommended to double-check the status of your booking before arrival.
Consider Alternative Accommodations
Given the varied feedback on cleanliness and maintenance, it might be prudent to explore alternative accommodation options in the vicinity.
Manage Expectations
Considering the mixed reviews, it's advisable to manage expectations and be prepared for potential discrepancies between the advertised amenities and the actual experience.
Seek Clarification on Payment and Charges
Some guests reported challenges with refunds and additional charges, so it's advisable to seek clear explanations regarding payment and potential extra fees.
Location
5171 Brook Hollow Parkway, Norcross, GA 30071
What's nearby
- Malibu Grand Prix0.5 mi
- North Atlanta Trade Center0.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Red Roof Inn Atlanta-Norcross
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | December | $63 | $61 |
Cheapest month to stay with an average 14% drop in price. | Most expensive month to stay with an average 30% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Red Roof Inn Atlanta-Norcross
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Red Roof Inn Atlanta-Norcross
Nearby hotels and places to stay
Closest
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See most recommended stays in NorcrossGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
5.7 | 2.1 mi | Atlanta Hartsfield-Jackson | 24.3 mi |
Everything you need to know for your stay in Norcross
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