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The view was spectacular and the room was immaculate and the staff were supberb
Pinnacle Hotel was a refreshing change for me. Enjoyed my stay and I would go back there for sure.
Very comfortable hotel to stay. Highly recommended.
The room the view the amenities the staff all excellent The smell of chlorine in the lobby
Rooms were amazingly comfortable and the view of the harbour and city were spectacular. In my particular room, the WiFi connection was rather unreliable. Hotel staff was somewhat lacking personality but generally speaking were efficient and informative.
The rooms are very spacious, clean, modern and comfortable. The location is excellent with easy access to everything. Parking is a fair price compared to other hotels however it is not well marked and difficult to get out of if you do not have a very compact car. The details on the room are nice (umbrella, robe, etc..). The restaurant was excellent and had a very good selection. The lobby feels very cold and not warm and inviting, however this is probably related to the unfriendly front desk staff which is sad because although I loved the hotel, the snooty front desk staff I experienced would prevent me from staying here again. The parking is difficult to locate and not well marked from the street.
Toller Blick auf die Skyline, nettes Personal, schöne Zimmer, 25m Pool, gut ausgestatteter (moderner!) Fitnessbereich
Great location and reasonably priced.
So many things going on and nice shopping in area Construction
I liked the pin cards for the elevators and doors. I felt very safe. The rooms were very luxurious and well laid out. Very comfortable and clean. There was nothing not to like.
Great value. Very well maintained facility. Comfortable rooms. The best was the staff (particularly the concierge Gerardo L.). We would be delighted to stay there again. Nothing.
Not a great stay. Room service was extremely poor - took over an hour to receive the food...miuntes after receiving it the fire alarm bell went off and we had to vacate the building...
It was close to everything - especially Lions Gate Hospital - also there were a couplel of excellent restaurants close by. Didn't like the fact that there was an extra charge for parking.
Great location when you are in town without a vehicle. Friendly staff, right above Lonsdale Market, Sea-bus and bus transfer station. Hotel is looking a little dated, needs new plumbing fixtures and decoration updates.
A nice hotel in a great and convenient location. Good front desk staff, always very pleasant and helpful. Numerous and interesting eating and shopping opportunities in the area. Wonderful waterfront location.
Near to downtown yet its steps away from the mountains Noise the showers made
Location is very convenient Heard that parking garage has had break in peoblems
I was close to the elevator so thought it might be noisy, but it was very quiet. Nice being close to shops and restaurants downstairs. It was good to see a security guard in the underground parking.
Although this hotel is in North Vancouver, I found better value at this hotel compared to any one I have stayed in downtown. It is on top of Lonsdale Quay, which provides a number of great public transit options. Most importantly, you are a 5-10 minute SeaBus ride away from downtown. So you can go from your hotel room door to a bar in GasTown in less than 15 minutes. On weekends, the market below the hotel is bustling, so lots to do in the mornings.
Location Facilities Price Should be 2 stars
Partial water view. Balcony. Lots of local produce stands, close by coffee, and hundreds of mall shops, if you like that next to your hotel. Nice pier out to the bay with a view of (south) Vancouver. Remote location. Hard to find, especially at night. Parking garage is vast and confusing requiring a walk thru the mall. Carpets and bed spreads need cleaning. Decor was bad late 90's Chinese black lacquer furniture with maroon bed spread and gold lame wall paper. Bed was mushy. Overal not very friendly.
We really enjoyed our stay beautiful room, wonderful view of the water front and the shops below were lovely
location, value, good accommodation Nothing
Very convenient location and well priced; we will stay again.
The staff was very friendly. The location was very nice. The view was amazing. Lots of noise. We could hear neighbors just talking and laughing until 2:30 in the morning. You can hear all the traffic and business noises. No information on simple things like ice machines or vending machines.
Loved being in the middle of the action on Robson street & walking to all of the shops. I did not like the tiny bathrooms.
The vibe and location is awesome! Nothing. All was great!
good location and great confort. Could do with wi-fi No wi-fi
Great upgrade, the view of the City was great.
I'll come back to this hotel . Everything is
The front desk was very helpful. Being on one of the upper floors was great for the limited view of the water.
the view, the location, overpriced, hotel just generally need an update and some attention to detail if they're going to charge those rates.
Very nice and helpful staff. Awesome location. Nice lobby, restaurant/bar I booked a king but got a room with two twins (or two EXTREMELY small queens), bathroom wasn't very clean and bed and pillows were not very comfortable.
1/ Location 2/ Friendly, helpful staff 3/ Great view from the breakfast room. 1/ Parking was a joke: expensive, very poorly laid out, difficult to find the way out and the way in. 2/ I found that $20 for a continental breakfast left me inclined to eat more than normal in an attempt to get my money's worth.
Excellent access to the cruise terminal. A very comfy environment. We walked and used public transportation to make our way about the city, staying 3 days and two nights. We had no negative experiences or observations.
The front desk staff were very friendly and helpful .the accommodations were only so so and paying $300 USD for a $100 room was a downer.
Pinnacle is clearly an older hotel that has had a high style interior makeover. The lobby, cafe/bar and the guest rooms are all very stylish. For quite reasonable rates our room had harbor and convention center views. The room and bath were nicely appointed. Quality coffe was offered for the morning The exterior is lack luster and the elevators have not been upgraded and feel a bit rickety. Our room was a hallway away from the core and we could hear them on and off all night. All in all it out performed expectations.
Proximity to harbor wall, Stanley Park, and Robson Street for all kinds of entertainment and diverse dining experiences. Rooms are spacious and parking is handy.
We stayed here while attending the Sea Wheeze festivities. We loved how close the location was to the convention center and the Stanley Park since that was where most of our weekend was spent. It was very nice stay. Would definitely stay here again.
Great location, worth the extra money for the harbor view. Lots of great amenities, including use of the bikes because you are so close to the seawall and Stanley Park. Nice and friendly staff. TV often didn't work and had to restart it many times.
The view was great, location was great and these made our stay perfect. The room was clean and maintained during our stay, the staff was courteous. All in all happy at the end.
Requested to change room due to the noise, The stuff found us a different room at 2 in the morning. Stayed a night on the 17th floor, the elevator sound was very loud through out the day and night. I couldn't fall asleep at all.
location Restauarnt tawdry: all furniture worn/torn, seriously in need of refurbishment. Security panels on doors and high-pressure door closers give impression of ongoing issues re security - perhaps unwarranted, but questionable.
The location is 2 blocks from the harbor, easy walk to convention center attractions as well as harbor walk to nearby Stanley park. The hotel, though very nice is showing its age, mostly in exterior architecture & room hallways. The pool/spa was a bit dirty and not very well lit. The lobby makes a great first impression but diminishes with interaction with the rest of the spaces...
great location for prior to a cruise! restaurant has excellent menu! delicious and healthyh!
Beautiful location and elegant decor. Room and bedding very comfortable and spacious. All service was friendly and prompt. Bellman was especially helpful with information and very courteous. Very enjoyable.
This is the perfect hotel to be close to the cruise terminal as well as for sightseeing, right next to Gastown, Chinatown, and the Skytrain. Had my reservation for a king sized bed, and when I entered the room, it was 2 doubles. Went down to get it changed, and the staff member (Elena?) said the rooms were fully booked and said that "the king sized was just a request". I persisted that I reserved a king and paid the price for a king, which was clearly printed on my reservation confirmation. She went to the back room to check with her manager, and finally came back out to change my room to a king size bed. It was a little troubling to have to put up a fight to get what I had reserved.
Staff we're very helpful and accommodating Room was super clean and surprisingly quiet considering how busy the hotel was Super convenient location Internet charge was a little outrageous
Location was most suitable to our needs Freindly staff
Very comfortable bed and pillows - Everything I needed was in the room. Check in and out were very fast. It was an enjoyable stay and the location was perfect.
the curteous staff, efficient, friendly, helpful and obliging we had bad weather
Beautiful place to stay for my first time in Vancouver. Close to everything downtown.
convenience location Extra charge for everything. food is very expensive
Proximity to the cruise ship terminal. Easy to get anywhere in the city by walking, bus or subway (Sky Rail). Extremely courteous staff, very helpful. Will definitely stay there in the future. Nothing
Lovely hotel in a beautiful location. Very comfortable, stunning views. Spending a lot of money on a 5 star hotel is OK but to be charged extra to use WIFI seems greedy. In 5 weeks in Canada this is the only hotel we stayed in which charged. It was also the most expensive.
Good location - upmarket service You have to go through the parking garage to get to the gym - and it was cold!
It was lovely B&B with a welcoming atmosphere which felt as comfortable as being home. The staff was helpful and pleasant. The breakfast was a served breakfast and it was absolutely delicious as well as healthful. A good start to the day! No. Nothing disappointed us.
breakfast is difference experience, best.
Excellent furnishings. Nothing.
Everything was delightful, except for figuring out the parking, which was also expensive, as all downtown parking is. Perfect location, lovely staff, extremely comfortable rooms. And to think we almost stayed at the Four Seasons! That we didn't get to stay longer!
Outstanding customer service from staff at all access points. I also appreciated that while they do have an award-winning fine dining restaurant, there was also a more cost-effective cafe within the hotel for more simple breakfast and lunch options. The location is a plus; we have stayed at other hotels closer to the water but we wanted to be further in the heart of downtown to be closer to art gallery & shopping; Rosewood Hotel Georgia was perfect. Thank you Kayak for making luxury a little more affordable!
Rooms. Service. Location.
Service was impeccable. Facilities were well kept, rooms were beautiful. A bit pricey without a discount, but absolutely amazing.
Personal service! Every need is met. Each staff member went out of their way to make sure our stay was the best it could be. For instance, Chef Nathan, who we met upstairs while looking over the menu, offered to make us special dinners in preparation for our marathon the next day. He led us to the casual restaurant and custom created pasta dishes for us! What a treat! It was delicious! Also,every encounter was greeted with such politeness! The live music was awesome. We were on the street side and it was quiet, unlike another report. I LOVE THIS HOTEL! Loved everything about it. Will be back!
The air of sophistication and luxury. The ambience at the Fairmont Pacific Rim is hard to match. I liked the knowledgeable staff and their willingness to be of service to guests. House keeping can still improve in their cleanliness.
Good location near Canada Place and the waterfront. Walking distance to Gaslamp. Staff was very accommodating and helpful. We had an issue with noise due to some late-night partiers and management upgraded and moved us the next day after quieting the offending room. Couldn't be happier with the quality and cleanliness all throughout. The cafes and restaurants were very convenient as well. We traveled with our three young children and everyone was very nice and respectful the entire time, we never felt out of place. We didn't get a chance to use the pool but could see that it was being used by kids on both days we were there. Room service was fantastic and the service was great as well. Not much we didn't like. It was a bit pricey but we felt we got great value considering it is a luxury property.
Breakfast was great! Rooms were clean and spacious.
Decent views Great food Had to switch rooms, 1st Room was very dirty and the balcony door was broken so we could hear all the street noise and had a draft. We went from 19-20th floor Beds didn't look like that photographs. No robes
Staff was excellent
Hyatt was (again) an excellent choice. There was nothing to be desired. We were treated very well and the view from the room was fantastic! Friends traveling with us choose a different hotel in close proximity and it was nowhere close to Hyatt quality and comfort! They paid parking over $40 a day and our parking fees were much lower during the holiday weekend! We were very pleased during this stay!
Cleanliness, pillows and location were great! Dislike the comfort of the bed! Felt like I was sleeping on a soft floor. Not therapeutic at all. Woke up to a sore back.
I accidentally left my wallet with my drivers license and credit cards and money in the room. The housekeeping staff was excellent in their professional conduct. The maid took the stuff to the housekeeping department. The lady there was very helpful. The entre contents were returned to me. I truly appreciate their honesty, integrity and helpfulness. I always expect to have a great stay at the Hyatt hotels, This made it even better.
Size of room and amenities
A lovely hotel - great location and fabulous staff
Staff were excellent. From the front desk, bellman, housekeeping and concierge, everyone went above and beyond to make our stay extremely pleasant.
Accessible to everything , nice staff , The Grain Bar is awesome , Starbucks on site . Fantastic , would highly Recomend it to everyone I know and will definetly Come Back and Stay None
Great location, great facilities, starbucks in the lobby, super efficient elevators so getting up and down from high floors is easy even during the busiest periods, comfortable, spacious and well appointed rooms, excellent service from staff at all levels. An outstanding experience.
Unbelievably attentive staff and attention to detail.
The staff was incredibly professional with wonderful attitudes.
The staff at this facility were very, very kind; and very, very helpful. The best I've ever encountered. Top marks.
Staff were very helpful Expensive.
I arrived at 2.0 pm and asked for my room, but it wasn't ready until 4.0pm. I reserved a deluxe suite with downtown view,but I got one with a swimming pool view. It was a bit challenging to get my room.
The restaurant at Four Seasons had a delicious breakfast and the bed was super comfortable! The hotel feels a little old and worn down rather than luxurious, the gym is small, hot-tub was luke warm with no jet power, pool looks nice but it's small and shallow and there were silverfish in the sauna. On top of this I had some thing happen to me personally that didn't make it a great experience overall (things like the cleaning staff didn't come any day I was there).
Called 3 times to try to stop and retrieve a phone charger. Put on hold for too long, name,phone number and email taken. Promises to get back. no follow through 3 times. finally just bought a new charger before my next stop. You would think that a 5 stare $400/night would have a system for collecting, marking and storing items left in rooms.
Aside from being everything I look for in a hotel—quiet, great views, luxuriously comfortable bed, friendly and attentive staff, beautiful architecture and decor throughout—its location really makes it special when it comes to exploring the city. It's perfectly situated along major bus and train routes, and you'll never spend more than a minute or so hailing a cab on the street (which is great, as there's currently no Uber or Lyft). Vancouver's already a super walkable city, but this makes it incredibly easy to get around without a car. Even then, you're never more than a few blocks from great food, art (the Vancouver Art Gallery is across the street), landmarks, parks, entertainment and shopping. It also smells phenomenal. Stay there.
Hotel is walking distance from Granville Island, Stanley Park, and the Aquarium. Close to great restaurants and shopping. The hotel staff were friendly and helpful and the restaurant is excellent.
This hotel was nice We had a good time there our negative has to be that we came back with bedbugs. This were found two days later. My wife killed one and had been bitten on her arms and neck area
Fantastic customer service, staff friendly but professional. Bed incredibly cozy, just what I needed after a long flight from France. I would stay here again in a heartbeat.
Great bar and restaurant. friendly staff. very comfortable / luxurious rooms. windows are older not well insulated for sound. A bit noisy as it is downtown
Comfortable room and quiet floor. Nice to come back to a lovely room after a day of exploring Vancouver.
Our room was very comfortable &the hotel location was ideal for getting around Vancouver. Meals in dining room were v expensive, especially breakfast & frankly I've had better hash browns at MacDonalds. We had a comparable breakfast at a similar hotel in Seattle that was 25% cheaper & and of better quality by far. I just hate to be taken advantage of in that way. The box of chocolates I received for staying didn't make up for poor food at an outrageous price - even if this is a luxury hotel.
Everything. From the most helpful and friendly staff, all of them, to the attention of waiters, bartenders, up to the Manager who stopped to chat while having breakfast. The room was large and well furnished. Not Applicable.
Superb location, the most comfortable bed I have ever slept in. Elegant setting. The 2 of the restaurant staff could be a little on the snooty side!
excellent service with large rooms, and a very good location in the middle of the city rooms are bit old, but do have large flat screens TV
A truly great boutique hotel in an excellent downtown location.We usually prefer to dine out at night,but could not resist the lure of the wonderful atmosphere & superb food in house.I suspect all staff are highly trained in delivering excellent customer care & certainly they deliver it.The Wedgewood was a wonderful experience over the four nights we spent there. We would be cranks if we did !
Best hotel for service and ambiance in Vancouver nothing
Amazing staff, clean, beautiful room with deck. And the most comfortable beds and bedding.
Friendly professional staff Delightful breakfast in the beautiful Bacchus lounge Spacious room with quality linens and L'Occitaine products Great value Excellent location
The location is excellent. The service was first class. The restaurant 'Bacchus' was also excellent. I would definitely stay there again.
The room and the food. The hotel offered a free breakfast, but there was confusion with the on line booking. The offer system should be clarified. With other hotels offering a free breakfast i.e. Opus Hotel, the on line booking for the coupon was much simpler.The Hotel did honour the free breakfast.
Staff I have stayed at hotels that cost 2/3 the cost of this place in Vancouver and were just as nice if not better. I am very confused why I paid $600 a night to stay here.
It was a beautiful hotel and was reasonably priced.
The service was outstanding. We had two suites during the day of our wedding for both wedding parties to get ready in. All of our requests were completed in a timely and gracious manner. The staff was incredibly nice and overly helpful. Thank you for making our day that much easier. Nothing, it was a perfect stay for what we needed.
The location was good -- pretty central to downtown and only a short walk to the Skylink train. The living room was extremely small -- much smaller than the pictures on the website. It's not a room one would want to hang out in. So for the price, it didn't strike me as a good value. The check-in process occurs in a dark, run-down room in the hotel garage. I'd recommend the place for business travel. I'm not sure I'd recommend it for leisure travel.
The staff was amazing the rooms were impeccable the views in our corner suite were amazing !! Although the features of this hotel are truly amazing..... We were not able to stream music via Bluetooth into the stero system from our devices. My girlfriend had made a mix for my birthday celebration we had to listen to it from the iPad
Well appointed, modern, spacious. Construction noise. The hotel failed to warn us about this. We would avoided it.
Beautiful hotel and location Restaurant is excellent Try to do a breakfast package. Well worth it.
Loved it all but found the staff to be extreemly friendly and helpful
cleanliness, modern, practical, amenities the after shampoo conditioner is impossible to get out of that bottle. please change your container!
The staff are amazing warm friendly and genuinely helpful. Beautiful hotel and good location. A calm oasis in a busy world
I really didn't like the attitude of the employees(specially the front desk) ..and the quality of the service doesn't high to a 5 or 4 stars hotel service..comparing to other shangri-la hotels world wide
Modern, clean, quiet and efficient
Comfort and view Reception
Bought two nights at this hotel as a surprise for my sweetheart and I. It's at the farthest end of downtown, but it's still downtown, and it's not at all in a bad area. Every room has a view (just depends on which view you get), which is awesome. It's aged (see Cons notes), but is still a great hotel, especially for the price. The room had minimal scuff/dirt build ups (but was always clean where it counted like beds, toilets, tub), and it was pretty cold, we had a hard time with the heater. I get the feeling that this hotel was absolutely the top of it's line in its day, but has since aged, mostly with grace.
Location Your view tower on top
Big rooms , awesome view Hair dryer only blew cold air and plug in the bathroom didn't work
The empire landmark has good prices for a decent hotel. The staff is friendly and there is a cool restaurant on the top floor. Rooms are nice and clean. The issues with this hotel are as follower: you must pay for everything (parking, Internet, ect) & the location is a bit far from the main strip so if you plan to go to clubs and bars prepare yourself to walk slightly farther then you would like.
location, big room kids need pay to eat breakfast I booked room with double beds, but I to pay for upgrade from single to queen bed
This was a great location for dining and shopping. Also very close to many activities downtown. Felt nickel and dimed here. Local call charges were $1.05 per call. Mattresses were very uncomfortable, obviously not upgraded in many years. The rooms themselves had not been updated in a very long time either. Holes in the drapes, peeling wallpaper and dingy carpets. Just not up to par for hotels I've stayed at in Vancouver before and way more pricey.
The location is excellent and right on Robson Street. The staff were very friendly and willing to help. The room was always cleaned and the room attendants were all so friendly The hotel is a bit dated and the decor proved so. You have to pay for internet access and $9 per day was a bit excessive for extremely slow wifi access. It was painful to try and do any work as it took almost 5 minutes for a single page to load
The location the mattress... very uncomfortable.. felt old and lumpy
Everything but the beds. Staff was super helpful. The cleaning person was very nice to us. The views were amazing!!! And it was a very central location The beds were a little old and uncomfortable.
I reserved a room with a queen bed and we were given a room with two double beds. Staff at front desk were abrupt and unfriendly. Free internet in the lobby was weak. On the positive side, the beds were comfortable.
Loved the location and the air conditioning Hotel was more on the clean side, but needs an upgrade. Lots of cracks and old spots. Super small room and you had to pay extra for parking. Not worth the amount of money I paid.
Staff and Building were fabulous. Location was great. The online/website marketing advertised hot tub and swimming pool facilities as part of the building. Turns out, there is none. Also - details in the room itself for maintenance = the drain plug on the "soaking tub" did not close and, therefore soaking could not happen....and the "hot" water only ever got to tepid-warm for the shower I took.
This is a great location.the staff is helpful and you are able to easily walk to many Vancouver sites.
Suite was beautiful
no slippers in room ...
Restaurant has very limited options and very rude staff. food taste poor and not worth money. Hotel is very small with limited facilities. I will not like to stay again.
The rooms were clean and spacious. the facility was nice. The people were helpful. No problems.
We booked this hotel somewhat last minute after an Airbnb reservation didn't work out. We were very pleased with the hotel. The location couldn't be better, service was very friendly, and the room was spacious and well-appointed. No pool or hot tub, but for a smaller hotel like this, it's not unusual.
This is my third stay in this property. Great location, great staff, having a seating area a big plus! Very quiet. Am appreciative that it's not your typical business type chain hotel. Because my first stay was after property first opened, like all "homes," am starting to see the wear and tear of time. Hope the property stays energized vs transforming into a tired grande dame.
The rooms are small, but everything else was great. Fantastic front desk. The hotel was quite willing to change a reservation by 24 hours, but not the hotel booker. Turns out that the booking service (that begins with "K" and won't allow comments on this site, uses a third party hotel booker (also not allowed a mention here) but begins with a "G" who are totally inflexible.
Friendly staff. Clean room. They didn't have an exercise room....the one elliptical and bike in a room with a drop down ceiling that couldn't accommodate anyone over 5'5' was VERY disappointing.
The beds weren't that comfy
The room was clean and comfortable. The rates were good except for taxes. It was good to have breakfast included. Happy with the stay.
Friendly Staff, good connection to the city e.g. Stanley park through public bus. Nice walk nearby to Capilano regional park. Poor breakfast. Breakfast location much too small at weekends, breakfast of low quality.
Location at a reasonable price. Sound transmits through walls but I had quiet neighbors so my stay was nice.
As someone who tries to healthily it was so refreshing to have fresh fruit, real oatmeal and other goodies. Room was clean and well kept.
convenient location to downtown parking was challenging due to size of parking lot
Computer available in the lobby, very easy access to west and north Vancouver, easy access to the Lions gate bridge. You should have specified that the rooms would not be cleaned (beds be made) every day.
The location was good. I was there for a 4 day stay and they put me right by a busy street, even though the hotel was not full. They moved me a little further from the road. But this room was next to a very noisy wooden staircase. my room was in the middle of a sports team and they were super noisy. The hotel did nothing to address the noise. The team and others were out in the parking lot making noise until 1am. The breakfast was poor. I actually left a night early without a refund because it was so bad.
Good location, the best option out of the few hotels in the area. Really polite and helpful staff. There are a few rooms right next to the street. If you're a light sleeper, you'll hear every car passing by. Keep this in mind and ask for a room in the interior court if traffic noise bothers you.
Great location, friendly staff and overall good 3 star hotel.
The breakfast was good with several hot items.. The pool was smallcbut nicely heated. Cleaning and desk staff were helpful. Close to severalcNorth Vancouver attractions. Parking is a little ctight for a big vehicle.
The location and the breakfast is good. The room was clean. The hotel is like an old road motel. All is old, the room smelled like a insecticide, the carpet was break, bad value for money
Staff was so nice, car to take us to dinner, beds very comfortable, big bathrooms, luxurious robes.
Extremely helpful, friendly and dedicated service. Unfortunately, we were in and out quickly for an early flight, but everyone was terrific in getting us checked in, fed, and out the door to the airport on time.
Everything was amazing, I can't wait to go back! Nothing. Everything was great
Very friendly staff, very customer oriented. Clean, nice rooms/suites. Great location right downtown. Just a little mold on the grout in the bathroom.
Great location. Beautiful room including living area and outdoor patio (had a fifth floor corner room with two walls of window). Incredibly efficient and friendly staff. Surprising inexpensive. There was construction going on across the street. No fault of the hotel but did make for a mixed view. Shows that the city is bustling and the concierge immediate apologized to each new guest instead of making excuses for it.
I was in Vancouver for one night for an early AM meeting. I had a long day of work and travel before checking in and the staff made me feel immediately welcome. My room was spotlessly clean and very comfortable. I regret not having more than a few hours to take advantage of this property. No cons to report
The room huge, staff caring, hotel conveniently located in downtown, and awesome. Busy street during day because of near by building construction but not really an issue. Still quiet in room!
We arrived early in the morning from a cruise ship. The staff was so welcoming. We knew at 9am a room would not be available...so we went off to explore Vancouver. 30 minutes later we had a cell phone call that our beautiful room was available. I don't want to rant...on and on...so all I will say as a previous owner of a meeting planning company that needed to book high end hotels for my VIPS...this is a very classy and comfortable property at a wonderful rate. WE WILL STAY HERE OUR NEXT VISIT TO VANCOUVER. Thank you for a wonderful stay.
n'espresso maker in room. big tub. fireplace in room. saltwater pool and hot tub open year round. awesome concierge. housekeeping noticed I'd bought a bottle of scotch and proactively left me proper highball glasses for it! not really any view
The staff was very professional and friendly. Very classy overall feel to the style of the hotel. Their was nothing I disliked about our stay. Would definately stay here again.