Responsibility after drop off and not gas reimburs
Pros: Friendly personal
Cons: I didn't like the fact that after dropping off the car on Sunday (the office was closed) I found a paper stating that I am responsible for the car until the next business day. I find this unfair. I could keep the car in safer location till the next business day.
I wasn't reimbursed for more gas I brought with the car than it was available.
Mar 8 2016
Excellent service and vehicle
Pros: Service was fast and curteous. Vehicle was clean and safe. Great price too!
Mar 25 2016
Car rental :: enterprise
Pros: Price and service
Cons: Pickup too far from airport, but was able to drop off at airport even though the rental place said it would cost an eclxtra $50 to do so, but the airport rental waived this
Apr 6 2016
Cons: Wasn't even opened for business the day I booked my car..
Jul 2 2016
Pros: They picked us up and drove us to their location. Paperwork was completed quickly. Absolutely no problem with the car for the week. When we returned the car, they drove us back home right away, no waiting for a shuttle.
Cons: I would have appreciated a notice of a few different traffic signals in BC since they saw my drivers license was from Quebec.
Sep 1 2016
Pros: It was the people at SEA-TAC who made this an ordinary rental- no issue with the North Vancouver office.
Sep 21 2016
Pros: The price was good and well worth the value. I would rent from Enterprise again.
Jan 13 2017
Great service. Great deal. Free upgrade to a Mazda
Pros: Website was easy to use. Pickup was easy. Free upgrade was nice! Drop off was sick and customer service was great!
Jan 23 2017
Pros: I accidentally booked the wrong location, but they got me in a mini van that I could take up to whistler at the airport location. Thanks for being so flexible!
Mar 15 2017
Pros: the pick up and very quick sign up and completion at drop off.
Give this company a try - you wont be disappointed
Pros: Great vehicle, excellent staff - they are tespectful and helpful.
Jun 10 2017
Pros: Very nice and clean car. Excellent condition, perfect for my needs. Great value on price
Oct 6 2017
Pros: Generally very satisfied.
Cons: I missed more options for selecting insurance. Having possibility to increase access/decrease price or vice versa would be appreciated.
Oct 17 2017
Pros: The person who checked me in was very helpful and thorough.
Cons: The check-in people noticed damage on the car right away that was already there when I rented the car. Until I produced the damage slip, they make a big deal of it.
Jul 28 2016
Cons: I rented the car thinking it was from the airport Vancouver National location when really it was reserved from the downtown National location. The manager was VERY good and assured me I would have a vehicle. And, I did. thanks.
May 30 2017
Quick check-in at Canada Place after getting off the cruise ship.
Pros: Availability of car at Canada Place. David at SEATAC when I returned car was very helpful.
Pros: Even though we showed up early, they did all that they could to accommodate us, despite having a limited number of cars available.
Employees were very friendly. The car was very modern and nice.
Cons: There was a problem with our reservation. We booked 1 car from Vancouver to Whistler, and then another car 4 days later from Whistler to Vancouver. It however registered as 2 cars from Vancouver to Whistler, so we had to clear that up when picking up the first car.
We booked a small car, but got a van. We however understand that the movement of Avis cars across the country don't always allow for the wanted type of car to be at the wanted location on the desired date. A van still worked out ok.
Oct 15 2017
Pros: I was able to return the rental car to a location one block away from the hotel I was staying in and did not have to travel to a further location.