comfortable beds very poor shower design, water gets all over the floor. Industrial location.
The hotel was very comfortable and convenient for my specific requirements. The lady at reception was very welcoming and very helpful.
Ease of booking in and out - in fact reception was well organised with very good and helpful staff. Not to keen on the buffett dinner
Very good hotel, great staff, great food but lacks room cleanliness. However, I do recommend the hotel.
Nothing The noise, very poor service in the bar/restaurant, additional costs for internet use (which is ridiculous) and parking, loud parties on the weekend until 2am/ 3am in the morning right under our bedroom with a lot of cigarette smoke entering our "non smoking" room
Very good buffet for dinner
The hotel looked very new, the staff spoke well english and were well above normal helpful. Safe parking in-house for 10 euro with direct access to the hotel. Very good breakfast, though it cost 19 euro which I find more than enough. The only thing I can say I didn't like about the hotel was poor ventilation on the bathroom sowhen showering the mirror got cloudy immideatly. That's a very minor dislike though:)
Hotel was very great There is no smocking zone in the hotel. So the people is smocking in front of it and it makes noise during the beginning of the night. My room was up to the front of the hotel. Otherwise, very great hotel.
Good value for money especially for family with children. The drain empties extremely slowly in the shower room... it was like a pond when we used the shower.
Excellent management The housekeeping still lacks.
Both children good stay in babybeds in the room Diner was not soo good
Clean room. Friendly staff. Free wireless internet in room. The room was very warm, and the cooling wasn't effective.
very nice hotel, nice surrounding, just at ease
Beautiful room and facilities with a spa and restaurant. Located close to train station and the downtown area of shopping and touring.
parking, cleanliness, good restaurant no pool inside the hotel
The professionalism of the management and staff and the friendly approach to expatriates. Convenient location Difficult to criticise your performance
As a regular visitor on business by myself , I have a preference for Steigenberger. Always excellent service and friendly staff. This time I was with family for combined holiday/business trip and also for family it is a great hotel. Although no real kids facilities, the staff is very observant to a kid's needs by providing colouring books and pencils for dinner and lunch. The food was OK, but not so special. Steigenberger at Frankfurt Airport has a much better restaurant. Waiting for your drinks in the bar takes a little long as bar is not always occupied by staff.
Location, facilities Not really a five star hotel; more like 4 star
The location is excellent and the staff were all very friendly. The breakfast was delicious and the room to an excellent standard!
The room are wonderful and very big
No sheets except fitted on mattress
We had a very good overnightr stop at the Maritim and enjoyed our stay. Excellent Breakfast Buffet with very helpful staff. Secure parking in underground car-park (chargeable).
Location Tv channel were very limited, Internet should be supplied in the room as the hair dryer ( it is a must now), activities in the hotel were very limited ,
I have been staying at this hotel for the last ten years and I have always liked the hotel. It is in the centre and the view facing the park is exellent. No.
I liked the fact that is strategically located, close to the Taunus Valley and Frankfurt. Breakfast is rich, but expensive.
A good centre for my needs and a very good breakfast
Value, location Staff not that friendly
Quiet hotel and good location
The room was perfect, a bed set up for our toddler and a crib for our infact on our arrival. Great price if you book early enough. Breakfast was quite expensive, 17 Euro per person, it was good food but didn't really warrant such a high price tag.
the breakfast the diner was very bad
Supermarket "toom" is just nearby the hotel. Quite convenient to buy something no free wifi
The room was comfortable. I had requested a non smoking room but the room on the second floor was for smokers and reeked of smoke even with the window open. I didn't find the staff very friendly.
I thought the buffet breakfast at 15 euros was a bit expensive.
They charged additional for breakfest!
This was a very affordable, no-frills, comfortable hotel. The key was waiting for me when I arrived, but the reception is not always staffed, and so one sometimes has to phone to reach them. But the staff were very friendly and accommodating. Internet connection was good. The hotel ought to offer some way of darkening the windows.
the everything is fine, the prise, quick internet connection, beautifull breackfast with very special boiled eggs koocked by the very nice lady Claudia, calm and piece and eacy to reach all destination what I need. will book the same hotel next time, all the best to all personal over there. smell of nicotine inside building, but my room was ok
This was a very affordable, no-frills, comfortable hotel. The key was waiting for us on arrival, but the reception was not always staffed. However when we did meet the staff they were accommodating. Good breakfast provided. Long way from the town centre - it is not really in a central position and we needed the car to get to the health resorts, thermal baths and indoor pool. the buses are infrequent and we had a limited time to spend.
Good size room and bathroom nice and updated even tho not a new. It was a pleasure to stay there. maybe better parking?we had to park about a block away not bad but if it had been raining real hard or we were really old and decreped,we are 50 somethings
It is in a peceful area, but close enough to the centre of Frankfurt
The bed and comforter seemed very comfortable. My room was cold, and the heat radiator did not seem to be working properly to bring the room temperature up to an acceptable level.
a very nice staff.big and comfortable room.excellent breakfast and service.i loved everthing there... no elevator,but nobody promised it also :)
The hotel staff were very friendly and always happy to assist.
Good value, clean, well apooibnted rooms, good breakfast, friendly service
It is very close to the city center. It is very quite. Breakfast was very fine. Some people at the desk are not very kind.
Clean rooms and well cared for, breakfast was also well catered and enjoyable. Service staff (cleaners and waiters) were lovely. Internet costs were quite high -12€ for less than one hour. Hotel was also understaffed and upon departure I had to wait at the front desk 15 minutes while the front desk receptionist was on the phone, all i had to do was pay the internet bill.
Location very convinient, efficient front desk long waiting time to be served with meals in the evening
Great service, nice staff, easy reach, good parking facilitius, very quiet
The hotel was clean and the service very friendly. They coped extremely well with the guests stranded by the volcano ash cloud especially as many were trade fair guests - so lots to do. The room was clean and bright. Our room was directly above the entrance for the lorry brining the clean laundry every morning. He turned up at 6.30am-7am. So sleeping with the window open meant a very early wake up call for us.
Friendly and efficient staff in hotel, really nice food - hotel well organised and clean No tea/coffee facilities in the hotel room
Outdoor pool/restaurant/bar No beer other than German.
The stuff was excellent and very nice, the rooms are very nice and clean. As being a smoker, it was great that you had a smokers rooms. I liked everything
Close to the office I visited A complete rip-off on the internet fees, I spent 51 Euros over a 12 hour period with no explanation, just a shrug of the shoulder, "oh well' when I checked out.
Very helpful staff helped to plan/purchase soccer tickets, nice pool, clean rooms and facilities, quiet neighborhood. Too far away from the nearest train station. Hard for elderly mother-in-law to tote bags. It would be miserable in bad weather. Took taxi from then on.
the staff was quite helpful and very friendly. the room was comfortable. the breakfast was just sufficient.
central situation, nice staff, good bathroom, good breakfast uneven floors (easy to trip), would have liked an indoor swimmingpool
No unpleasant surprises. very good bed. The neighbour had the TV on most of the night - not much to do about it
Extreme noise during the night hours due to local traffic on the street side of the building.
The staff knew exactly whom we were and were very helpful.
Spacious room in quiet location with a very freindly staff for a great price! Convenient to the spas and downtown...etc. We will return again. none
Receptionnist very friendly and helpful. Room was very clean and large which is not European standard. Usually in Europe, hotel rooms are very small, but in this hotel I was very satisfied with room and receptionist. Also breakfast was very nice. Price is a bit higher than other hotels around but it's worth of it
very friendly staff,next to kurpark and city.
i was unexpectedly upgraded to a suite, which was very comfortable. Rooms are quite spacious in comparison with many German hotels. Also, the combination of both shower and bathtub was exceptional. Small and high window (I am a short person!) gave me no view of outside.
Fantastic restaurant, quality dinners, good breakfasts. Dirty soft drink spill (coke?) down wall next to bed. Reported to reception staff who appeared to have little interest. Doubt if problem was corrected. Walls in bathroom full of dirty marks.
lovely breakfast, pool, attractive facilities, easy Internet access. Delicious house wine for dinner. either the batteries had worn out or I could not figure out how to use the TV remote.
Clean, comfortable, excellent breakfast. Would definitely choose Mercure again. It's further away from the airport than you might think. They have a shuttle running regularly, but it takes about 15 minutes.
Clean & nice Nothing
Location in the small town. Yes, since I will stay with you again prior to my trip to South Africa and upon my return will spend an additional 2 nights at your hotel, I wanted to store a small suitcase, but was denied such minor convenience.
Proximity to airport, had a sauna and pool, fairly good price. Not many restaurants around.
Facilities were clean and modern and everything was in good condition. The airport shuttle was a disappointment. The bus ran infrequently leaving many of us to wait a long time outside the airport. After a long flight, the last thing you want is to wait for a shuttle bus. The bus was over crowded and noisy, and not all passengers were for the hotel. Lastly, the bus broke down on the way to the hotel, causing further delay.
The reception area is well kept. Breakfast is included. Nice Breakfast choices. Hallway carpet is dirty. Room has stale smell. Toilet, bath tub tiles shower curtain and sink are dirty.
Clean, efficient staff, close to the airport & a shittle service, very good place for an overnight between flights Shuttle bus doesn't bring you to the door but stops about a 100 meters from the entrance, you get wet if it rains
The very friendly atmosphere and the very good service at the bar/restaurant although i arrived there well after 22.00 hours.
The hotels location was great, close to Frankfurt city and the airport. The staff in the bar and restaurant part were excellent. The beds were uncomfortable, the room was unbearably hot (and you couldn't open the windows because they were blocking out the sound of the airport), and the staff at reception were not the friendliest of people.
Good breakfast No free wireless internet, though listed
Very huge room given, classy settings, comfortable bed, trendy modern design, bathroom size is big!!! Very limited seats for shuttle service. The hotel can accomodate 300 rooms, but the shuttle service (every 1/2 hour) can only carry maximum 6 passangers!! Forced to take taxi from airport to hotel (cost 25 euros) and hard to reserve seats from hotel to airport, all fully booked! Very disappointed with the shuttle service. Also, hotel was quite far from airport (about 10 mins taxi ride).
Clean, quiet, airconditioning worked, easy access from airport with free transportation, and 4 internet terminals in the lobby. Hotel had a restaurant and there was a pizza place, McDonalds and small grocery store within 2 blocks of hotel.
comfort of room, availability of computers and restaurant
Departing. Your web site specifically stated 30 minutes of free use of lobby computer. this is not true. when shown info on web site front desk personnel told me to take it up with you directly. they demanded 5 euros for 15 minutes use of computer terminal. front desk staff was absolutely rude. wouldn't recommend this hotel to anyone.
Staff were very helpful arranging an early return to the airport via their shuttle bus, nothing was too much trouble for them.
It's Location - near to airport and near to Motorway Limited food choice for dinner
Close too airport, and transport to airport from Hotel. Staff was kindly. Breakfast excellent.
Layout of room. Quiet service. Price of breakfast and no alternate to large buffet breakfast
The staff at the restaurant was very nice and appologetic for the exceedingly high prices for wines by the glass (which they pointed out to me without me saying anything). The room was not clean with dirt on the floor, hair in the sink and bathtub, and stain on some of the furniture. The restaurant was very pricy, particularly the wine (with onl;y German and Spanish wines offered).
The quality of the room, spacious, quiet, large and comfortable bed. Excellent and generous breeakfast buffet. We only booked one night. If we had known how well we would feel, we would have stayed the complete 3 nights week end (seriously !)
This was our second stay at this hotel. They have an excellent breakfast and are a good value. Great for a night or two between flights and if you have a car. Some confusion about shuttle bus service or lack there of. Hotel staff arranged for a bus to take us to the airport for 15eros. None from the airport although we asked many bus drivers, finally took a cab for 21 euros. Not for a long term stay. Only a few places to eat and nothing to see if your on foot,
Everything is quite well organised. There is a personal touch by the staff. They are always eager to help you and make your stay as comofrtable as possible. Nothing in particular.
The staff was very helpful. The cab driver has guided me properly to search for the check-in counters in the international Airport. The loneliness in the hotel when I checked-in made me a bit scarry. They have to improve breakfast. Moreover the location of the Hotel is in the Industrial Area, hence difficult to move around.
The price I chose was good, this would be the only thing I like best during my stay at the hotel. the location was a little bit far away from airport and train station.
it was very close to the airport. the breakfast was very good. coffee and tea in the room.
free internet no
Staff was very helpful. Rooms and bathrooms were very nice size and clean No free wireless internet
Location was great, breakfast was excellent, room was very clean. Highly recomment this hotel.
We stayed at Airport Hotel Walldorf twice; the night we arrived in Germany and two weeks later on the night before we left. The staff was very friendly and accommodating especially since we had to leave at 5:30am to catch our international flight. Our rooms were nice, especially the one on our last stay. It was the best bed of our entire 2 week trip!
the fact they spoke english Cab Driver took me to the wrong Hotel
The hotel room was absolutely wonderful. We only planned on staying 1 night but was fortunate enough that our room was available for a second night.
We have stayed at this hotel before, usually in the main building. This time we were assigned to the millhouse and were given an entire apartment. It was exquisite! I had to check with the hotel staff to make sure that we were in the right room. We like the location in the middle of a nature reserve. Even though it is close to the Franfurt airport, we were not disturbed by the airplanes. The staff spoke limited English. When we asked the woman in the morning if she could give us the password for the internet, she just responded, "No," and made no effort to find out the information. Also, when asked if she could tell us something about the hotel, she again, responded, "No." The breakfast was adequate, but the food was located in another room and not convenient to the few tables set up around the reception desk. When we have stayed there previously, we ate in one of the dining rooms. Also, I said that there were four people traveling in our party, but there were only tables set for two. The hostess just shrugged.
I came Back, Please see my review 30th April. Hotel was so good that i returned, what more can one say Room fan during the heat wave would have been nice, room was very hot.
Spacious room Some noise at night (airport?, road?.)
Very quiet, very clean, with a very helpful staff. The restaurant is outstanding, with very good food and service.
Great location, picturesque setting. Smoke odor throughout hotel and in our room. The evening we stayed, we were placed directly adjacent to a party room where there was a wedding taking place - there was very loud music playing until 2 PM. After asking, we were offered an inferior room at the back of the hotel, which we declined. To his credit, the hotel manager did made an adjustment in our price -- but he was not apologetic, nor was he otherwise accommodating. By German standards, the breakfast was average (by U.S. standards it was very good). Please be reminded that (as indicated in hotel description) their is no internet service.
In the middle of a forest but only a stone's throw to Frankfurt airport. Some good walks nearby. Excellent restaurant, Biergarten, plenty of parking. Very good value for location. A bit close to Frankfurt airport if you want to leave your windows open!
This was a really nice Hotel, everything was good, the room, the food,the Price for everything was reasonable, the people was very friendly and helpful we would recommend this Hotel to our friends and when we come back to Frankfurt we would stay again at this Hotel
They have a beer garden with reasonable food and drinks and also "fine"dining" and you can walk in the woods around them.The price was good compared to alot of the airport hotels and it has personality that they don't. They lost our reservation but did have a room free and when we checked out the bill was 10 euros more so was glad we had our paperwork to get the better rate. The first room we were shown had no draperies and was right on the road by the reception so we wouldn't accept that one-seemed like the rest of the rooms did have drapes.It is not only under the runway but on a very busy-noisy road so unless you shut yourself in the room you will be disturbed.
I used it as a place to stay the night before leaving Europe, it is close to the Frankfurt Main airport. You have a choice of a first class restaurant or in the summer the classic German beer garden fare. Set in a nature preserve along a stream. Will use in the future. It is close to the flights for the airport, some jet noise. No internet service, but most of all, I only had one night there.
The staff was great!!! It was very comfortable and affordable. The breakfast was ok
Great location and low room rates. Wish there were more hot options for breakfast.
If you need an overnight in Frankfurt! This is the place!
near airport parking charge, Wifi only at public area
Clean, smallish, serviceable rooms. Certainly standard size for Europe. Convenient to airport, two great restaurants just across the street, reliable shuttle service, excellent German breakfast. This place is so much better than the overpriced hotels located at the airport. Stayed here many times in the past; will stay here again.
good value. there is no wifi in rooms. had to bring laptop to lobby which is noisy and inconvenient. I would have paid extra 5 or 8 euros. also the online ad for the hotel is misleading. the only wifi is in lobby.
Great value for the money No coffee shop or a place in the hotel for a meal you have to go for a walk if you want a meal
The functionality of the Hotel, Close to Airport, Quick Check in/ out, etc..Hotel staff frendly, etc.. As usual with Holiday Inn.
The price is amazing, close to the airport Easily accessible, right off the highway Easy driving to other parts of the area (Frankfurt City, Mainz, Wiesbaden, Darmstadt, Worms) Wonderful breakfast included English-speaking staff Airport shuttle available Late-night check-in Quiet Air conditioning Frankfurt tourist info available Pleasant campground and scenic lake across the street Amazing italian restaurant down the road in campground - best calzone ever! Only a few half-complaints: *Free wi-fi only available on two devices per room (regardless of people). It was inconvenient, but in other cities there is NO free wi-fi, so looking back, this was actually the best deal! *Was given a smoking room (I was not prompted at booking, or I missed it - please remember to specify!) but this was remedied as soon as another room was available. *Slow elevators
The staff was very responsive, efficient and polite. The accommodations were small but the design of the rooms and bathrooms made great use of the space. It was a bit noisy in our room facing the highway, but otherwise it was all we could have asked for. It was a noisy in our room facing the highway.
confort and shuttle between the airport and the hotel nothing
A quite, very relaxed place. The breakfast was simple but sufficient and plentiful- range of cereals, cold meats, cheeses, yoghurts, spreads, bread and fruit. The Couple running the hotel are friendly and helpful. Wireless was very useful and worked really well. Very, very close to Kronberg train station and 25 minutes by train to Frankfurt. Tea & Coffee making facilities in the room would have been a nice extra ! But there was a mini bar/fridge.
Staff was friendly, 1 minute walk from the S Bahn (train) and quiet. They had printed signs on the refrigerator about the prices of the drinks - right before checkout, the sticker was removed and my total drink prices were 5 euros more than the printed price.
Very convenient to the town. Staff was most excellent.
We found the hotel comfortable and very interesting. The staff are very friendly and helpful. An excellent quiet location. Just a 2 min walk and take the train to Frankfurt which is very convenient. Better than staying in Frankfurt.Lots of nice restaurants closeby.The WiFi works well.
The room was simple but comfortable, the price and location were excellent There was a problem with the internet connection and the signal was weak, but they responded to complaints as best they could
very near to the railway station, sleepy village, fresh bread
Good location(very close to S-bahn station),Clean room,good breakfast,nice hotel service
The staff was extremely nice and polite. Quiet area and close to Frankfurt airport.
I loved everything in this hotel, but mainly its peaceful and room, that make me feel very relaxed. Staff was so nice and having breakfast listening classical music was so good.
Hotel is close to downtown and the s Bahn train system. Breakfast was good. Requested non smoking room bust ended up with smoking room. At least the windows opened to help the situation
Very friendly atmosphere. A nice family run business. Very quiet location close to trains only 20 minutes out of Frankfurt central station. The front door is not always open, so if you plan to arrive early let them know in advance.
It was a buisness trip and I visited an exgibition and met friends.
Free WLAN and freshly squeezed Orange Juice No bar, no restaurant, reception closes at 10pm, staff not friendly
the staff;location;excellent breakfast
The ability to park our car, although the parking was tight. Easy access to the bus and train for a trip to downtown Frankfurt.
Internet is free and work well, free parking as well. Sauna and swimming pool OK. Arriving Sunday afternoon they inform that the restaurant was closed. They provide info where to go, 10 min walking.
The location and value is excellent if you have a car and are flying out of FRA. Breakfast was very good and the pool and exercise facilities were a nice touch.
The boss jack is a wonderful person, and friendly.
Quiet , close to airport / train station
Our room was large and quite comfortable. They have convient on-site parking. It is 500 m from a S-Bahn stop and it is two stops to the Frankfurt Hauptbahnhof. There is a easy back road to the Frankfurt Airport and it takes 20 minutes to the car rental drop off in Terminal 1 with only one traffic light en route. Breakfast buffet was very good. Clientel seemed to be German businessmen. Nothing in particular besides one always wishes that the breakfast was free. I wouldn't hesitate staying here again if I had a rental car and I wanted to get to the Frankfurt Airport for a morning flight. Ours was at 1120 hrs.
the beds were wonderful and the shuttle was very convenient. Breakfast at 20 Euros is too much.
Clean room, and the dinner we had was very good. We where early for check in they said it wood be a additional $40.00 plus euros. The night mag. said we could possibly check in at 1200. We talk to the next desk clerk, he said the same but check in was not till 1500 ? Then he said maybe 1300 ? I told him we are getting three different answers ? We also ate dinner there you wood think when you are patronizing a business you wood get some leeway. Then when we check out the manager said we owed them for breakfast $45.00 euros. I told her that it was included in the rate she said it did not show in there system I show her my hand written receipt she said that was not acceptable and we where out the door to get our plain. Then the shuttle driver drop off the other guest and told us that he normally only drop off at one spot but wood take to are correct gate that is at same airport ?
The location and proximity to the airport and the shuttle service to and from the terminal. The internet service was confusing and expense and didn't work properly. Just offer free internet access to guests of the hotel like they do in the U.S. Are you really making that much money off your charges for the internet.
The hotels proximity to the airport Lack of parking
Breakfast was amazing and dinner too Front desk personnel behavior was unbecoming of one clerk.
everything was fine wifi in the room nearly non-existing. worked only in the bathoorm and only when sitting on the toilet. I mean, sure where else would you need wifi. No shuttle to terminal 2.
Very good facilities and comfortable rooms The final bill was wrong, with an additional charge that should not have been there. I did not notice this until after I had left the hotel, but this increased the cost by 30 euro. Whether this was a genuine mistake or not is the question, and makes be doubt whether I would use this hotel again.
Great value for money and shuttle to airport excellent.
Helpfulness of staff
Room was nice, hallway outside room rough looking. Front desk was very hard to deal with. First key they gave me didn't work. Could not print my receipt in the morning, after 10 minutes I gave up and got on the bus to catch my flight. I asked how I could get it, and he said I had to get it from Kayak. Business hotels know they need to be able to do this.
Shuttle to the airport - Flat Screen TV - Position very close to the Airport
Fast getting to/from the airport. iT is much better then the big chain hotel of the same budget and much valuble. The lack of food sorce, not even a sandwich/snack machine. the lack of airport service.
Not much, the staff and rooms were fine. The area was bad, no where to eat and stuck off the road in the middle of a commercial office park. Though they state being close to the airport, it is still a 35 Euro ride.
the room, the breakfast was excellent and the staff was really nice. i do like every thing in this hotel, there was nothing that i dislike it.