Pool was very cold.
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Amenities at Fairmont Château Laurier
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Reviews of Fairmont Château Laurier
8.2
Very good
3343 verified ratings
Wonderful
1687
Very good
559
Good
435
Okay
240
Fair
163
Mediocre
132
Poor
127
Summary of reviews
Guests say
Guests overwhelmingly praised the hotel's superb location, making it easy to explore Ottawa's main attractions on foot. Many also admired the building's historic charm and grandeur. However, several reviews highlighted issues with cleanliness, outdated rooms, and disappointing restaurant experiences. Service was generally seen as friendly but inconsistent, with some guests noting slow check-in and breakfast service. Overall, the location and atmosphere were the most appreciated aspects, while room quality and dining could use improvement.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
1860 reviews
9 out of 10
70 reviews
8.7 out of 10
56 reviews
7.5 out of 10
7 reviews
All reviews
There was no way to control the temperature of the room. The whole Hotel and were extremely dry , such that I had nose bleeds. Lots of charm, but a brutal place to sleep.
Pros (+) Nice pool, good location
Cons (-) A clogged drain in the bathtub, broken toilet, had to beg for extra towels and shampoo, unfriendly staff, no coffee, not even an ice bucket in the room.
Cons (-) Service and food in the one restaurant was not great
Cons (-) Kayak provided incorrect information in the search for the hotel. Kayak app stated that breakfast was free. However, when we got to the hotel we were told that was incorrect. After calling kayak customer service and being on the phone for 30min, we were ignored even after pointing out the issue . Hotel was great, kayak customer service 1/5.
Pros (+) Stay here regularly - possibly the best hotel in Canada!
Cons (-) Expensive - but you get what you pay for!
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the food quality at Fairmont Chateau Laurier?
The hotel offers a gourmet dining experience at the fine-dining restaurant, with a wide variety of cafés and restaurants found in close proximity to the property.
How is the cleanliness at Fairmont Chateau Laurier?
The hotel provides daily housekeeping, professional cleaning companies, and enhanced cleaning protocols to ensure a clean and comfortable stay for guests.
What are the parking options at Fairmont Chateau Laurier?
The hotel offers parking, private parking, and valet parking options for guests' convenience.
When is the best time to visit Fairmont Chateau Laurier?
The high season at the hotel is in September, offering an ideal time to experience the hotel's beautiful architecture and central location.
What makes Fairmont Chateau Laurier unique?
Fairmont Chateau Laurier provides a beautiful and iconic location, with a central position for accessing the market, the mall, and Parliament Hill, offering a memorable and historic experience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
The hotel's location is ideal for exploring nearby attractions such as the National War Memorial, Parliament Hill, and the National Gallery of Canada, all within walking distance.
Consider Parking Options
Some guests reported issues with parking, including long wait times and unavailability. It may be worth considering alternative parking options in the area.
Check Room Amenities
While some guests praised the spacious and comfortable rooms, others mentioned outdated facilities and maintenance issues. It's advisable to check room amenities and request a modernized room if available.
Inquire About Dietary Accommodations
If you have dietary restrictions, it's recommended to confirm the hotel's ability to accommodate special meal requests in advance, as some guests experienced challenges with this during their stay.
Take Advantage of the Central Location
The hotel's central location allows easy access to shopping, dining, and popular attractions, making it convenient for exploring the city on foot.
Be Mindful of Noise Levels
Some guests reported noise disturbances from events held at the hotel, particularly in rooms facing the wedding hall. Requesting a quieter room location may enhance the overall stay experience.
Consider Alternative Dining Options
While the hotel offers dining options, some guests found the breakfast to be fantastic, while others were disappointed with the a la carte breakfast and meal options. Exploring nearby dining alternatives may provide a more satisfying culinary experience.
Confirm Room Requests
Several guests mentioned issues with room assignments not meeting their requested preferences. It's advisable to confirm specific room requests directly with the hotel in advance to ensure a more tailored accommodation experience.
Plan for Potential Parking Challenges
Guests reported challenges with parking, including unavailability and long wait times. It's advisable to plan for potential parking challenges and consider alternative parking options in the area.
Location
1 Rideau Street, Ottawa, ON K1N 8S7
What's nearby
- National War Memorial167 yd
- Shaw Centre291 yd
- Embassy of the United States358 yd
- Parliament Hill0.3 mi
- Peace Tower0.3 mi
- Library Of Parliament0.3 mi
- National Gallery of Canada0.4 mi
- Downtown Ottawa0.5 mi
- Royal Canadian Mint0.5 mi
- University of Ottawa0.6 mi
- Supreme Court of Canada0.6 mi
- Library and Archives Canada0.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Fairmont Château Laurier
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | June | $439 | $301 |
Cheapest month to stay with an average 42% drop in price. | Most expensive month to stay with an average 47% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Fairmont Château Laurier
Which month has the cheapest rates at Fairmont Château Laurier?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Fairmont Château Laurier is December, with an average nightly rate of $197. The most expensive month is May at $348 per night.
What is the cheapest day to book Fairmont Château Laurier?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Fairmont Château Laurier is Friday, with an average nightly rate of $288. The most expensive day is Monday at $539 per night.
How far in advance should you book Fairmont Château Laurier?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Fairmont Château Laurier, book around 6 weeks in advance. This could save you approximately 32% compared to booking last minute.
KAYAK's top tips for your stay at Fairmont Château Laurier
FAQs when booking at Fairmont Château Laurier
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.7 mi | Ottawa | 7.2 mi |