Pala Hotels

The rooms had modern design elements and were comfortable enough for a night's stay. The grounds were very nice and the people performing live music around the grounds were very entertaining. We were lucky enough to have a hotel room complete with its own aroma. It might have been mold but I would more accurately identify it as a human biological odor. Sprayed some foo-foo around the room and went to sleep very late. Left very early. Wouldn't recommend for people with sensitive noses.

Rooms ok even though my reservation was fouled up and settled for a 2 bedroom handicapped. Not what i reserved. Staff except for a couple of the women staff trying to accommodate patrons but overall the pool and lazy experience was horrible. I understand holiday weekend but staff should of been prepared. Room took a few calls to clean room were fast the last time i called but was 10 Pm already.overall not worth the money i could of reserved another hotel nicer and cheaper and longer stay.

Front desk staff waited 25 minutes to be serviced. A joke kept taking Diamond members.

The room was very clean, the location was perfect, checking out was fast, decent breakfast, some of the staff was courtesy. Our room wasn't ready at check-in, we got put on the 3rd floor and we were told to try to keep our 3 year old from jumping or making to much noise.

My husband booked a room for me. I arrive to check in and since he is not present and needed to be due to credit card being in his name I can't check in. The reseptionist told me if i were to go through a third party and book a room I wouldn't have an issue then and then I'll be able to check in and stay. So after cancling my $459.00 transaction, I rebooked and spent $544.00 just to be told AGAIN that I cannot occupy the room due to the credit card that I needed to leave on file was in my husbands name. Even after telling me I would be able to stay basically lying to me I was out of $1003.00 till they refund me my money. After all of that I had to figure out a way to get more money to stay elsewhere which was another $400.00. It was an inconvience and a HORRIBLE experience. Will never stay at another La Quainta. And this isn't standard policy. I've been able to check in at other locations without the card holder present. Everything.

The location was close to old town front street. Nice hotel, room was clean, and the parking was free :) Room was small and the air conditioner was extremely loud. We had trouble sleeping due to the loud air conditioner. Mattress was a little to hard and pillows were uncomfortable for me. The only reason I wouldn't stay here again is because of loud AC, it needs to be fixed.

Breakfast Happy hour Tub didn't drain properly. Lights didn't work

Room size and furnishings were nice and modern. No remote control for living room TV. No microwave. Only one trash can in entire suite. No water glasses.

Plastic cutlery for breakfast.

Quick check-in, convenient parking, rooms was spacious with a fridge inside.

Decent but not outstanding Pillow was lumpy

Conveniently located Our non smoking room smelt like an ash tray.

Check in was easy. We got there at 2:30pm so not a crowd. Room had microwave and fridge but we didnt use them as we were there for the Balloon and Wine Festival and didnt spend but a few hours to sleep. Beds were comfortable. Continental breakfast was nice since I awoke hungry. Hard boiled eggs, 2 types of sweet rolls, 4 cereals, oatmeal, toast, bagels w cream cheese, milk, orange and apple juice, tea packets, coffee and hot chocolate. Close to restaurants and Hard Hats bar accross the street. Arbys is right next door. Sizzler accross the street and Dennys just up the road. Upon check in I explained tothe clerk that I wanted to pay cash for the room and to just hold an authorization for any charges that could occur. Unfortunatly he was a little frazzled with the buzy weekend and processed the payment anyway. He took the cash and explained that the charge would come off on monday but that the authrization would hold the amount (not a small amount either) until Monday when it would credit ti back. It is now wednesday and the authorization is still pending holding the money out and no credit has been peocessed as of yet. Inconvenient if you have limited funds on your card or in your bank account which was the case for me.