Pala Hotels

The staff was great!

Hard to find where to park. Ended up parking in garage and had to walk in with bags. Pool was closed all day for cleaning, but when we finally got to use the pool we found that it was tiny. Why does it take a whole day to clean? Pillow smelled like sweat. Tv was not always working. Woke up in the middle of the night twice with major back pain. After finally getting back to sleep got woken up by construction. We looked up why they claimed to be the #1 casino in the USA and found out a magazine pooled 400 people and out of the 20 casinos that were pre-selected (only one being from Vegas) Pechanga was awarded 1st place. Sounds like the owned paid for that. I do have to say the staff was great the whole time and there are plans to upgrade the pool, but next year we are planning on going to Vegas instead.

Easy for fun and traveling

Location was the best in town. But that was the ONLY good thing. If you can find another place near by for a similar price, take it.

Pretty much everything else you want in a hotel room sucks. The cleanliness, size, and overall comfort, all lacking. There was a strange noise coming from the pipes all night that made it nearly impossible to sleep and when we told them about it, they were indifferent. Only good thing is the location.

It was near downtown and an event I was attending. Like I said it served it's purpose of a place to sleep.

Lack of water pressure, bathrooms could be updated and better maintained.

The golf course was very nice and the restaurant was top notch!

Very nice property, but I feel the rooms do need upgrading, especially the mattresses.

Gorgeous view

Checkout staff was a bit unfriendly.

Cooked to order breakfast was delish, staff was friendly and accommodating, room was very comfortable, and location was perfect for our vacation. Randomly, I also loved the smell of the shampoo and soaps (a little thing that made every day a bit nicer). This was our second time staying at the Embassy Suites in Temecula and, although we really enjoyed our trip last year, we felt that the hotel and service was even better this year. Exceeded our already high expectations!

Hot tub wasn't quite hot enough, and we couldnt figure out how to change it - but a very minor complaint in a sea of great amenities and service

Rooms were excellent. Staff was super. Breakfast was awesome.

Not much. Cheap. A lot of potential.

Asked for a quiet room. Was put well back from freeway which was a good start. Problem was I was put on ground floor and there was a party above pacing all night long. Creaking floor was so loud it kept me awake all night. Miserable. This property is old and tired and needs a big makeover.ake sure you get a second floor unit.

Our room was quiet except for the dripping water sounds from the mini-fridge...

Our room was overpriced for such a remote location. We don't play golf & it was too cool to use the pool.

I wanted to drive after work and get closer to San Diego. Temecula is a great town to do that in. All I needed was a good night sleep and Hampton Inn was great. The Bed was terrific and it had a nice TV. We slept great then had a perfect breakfast and left.

The staff was friendly and attentive. The room was very clean. Breakfast was really good -- lots of variety and quality. Beds were nice. Rooms were quiet. It's right off the freeway, so there was very easy access. No complaints.

Clean comfy suite. Great breakfast in the morning. Will definitely stay again.

The bathroom doors had frosted glass that you could see persons using restroom and no locks was not very private. Room was not very cool and we bough small fans from Target to keep kids comfortable first night. Spoke to front desk in the morning and they immediately sent maintenance staff to check and they moved the bench built over air unit which was preventing air flow which improved room comfort within 10 minutes

The walls are paper thin and its next a harley dealership so it can be a little noisy. The beds arent very comfortable. Biggest complaint was the construction going on in the rooms next to us every morning at 9am. It was very aggravating and there was no warning of this or discount on the stay.

Amazing price. Love how clean everything was! Nice size room. Loves that it had a real breakfast in the morning.

Check in was fast

The smell of cigarette smoke every time we entered the room. Scratchy towels, like sandpaper on my skin. The faucet in the bathroom was so close the wall of the sink that it was hard to wash my hands or do anything. Wife found a dryer sheet by the chair. No menus or advertisements for the area No hot water in the shower. People had loud tvs playing all night So in short we did not like my stay their at all.

Outside grounds look nice, but once you get inside another story. The staff at check-in was fine, but not any help later with issues.

Once you get inside, and head to your room you see the stained carpets, that have not been cleaned in some time. Broken TV, leaking Water filter that sprays all over kitchen. Phone in room is not connected, no cord so you cannot call front desk. Looks like a lot of transients staying in hotel. For the same price you can stay at much better Hotel. After dinned when we came back the lobby smelled of weed, staff was did not seem very concerned.

Price and quietness.

It was very hard to figure out how to turn lights on in the main room.

It was very quiet and the complimentary breakfast was awesome. Hot coffee and warm cinnamon rolls!

No vending machines....only over priced drinks and snacks were at the front desk/lobby.

Rooms very clean, beds comfortable, supplies refreshed well. Dining availability-free breakfast. One of the best supplied I've found at the Temecula location. Staff friendly and efficient.

I liked the wine and the location.

Nothing, everything met or exceeded my expectations.

We had a very large room with a great soaking tub. The wine tasting was good and the staff were very friendly and knowledgeable. The massages were very relaxing, but the men and women had separate sides.

All the facilities were far apart. The walk to the restaurant and the tasting room did not have a clear path or entrance. The food was average and overpriced.

The indoor pool was perfect for our 5 year old since every time we arrive at a hotel it's usually too late to go swimming. Also the hotel was very accommodating to our son who is Autistic.

Breakfast is not served for very long in the morning.

Loved the breakfast! I never did try the bisquits and gravy but it is there! Honestly between the extended stay holiday Inn and this one I figure at least I'll get a free meal for the same price using kayak. Shower head was nice nice nice! Staff was extremely friendly!!! Breakfast lounge very clean and stocked well! I liked that it is close to freeway not too hard to find.

My remote control for the TV was freaking nasty! The pillows are tiny and so are the rooms. The TV was not HD so it was kind of fuzzy.

Everything is very clean, Staff is friendly

Too much security deposit

It was convenient that there was a computer and printer at front. They happily faxed a document for me.

The freeway was close to outside of my room. It didn't bother me but for those who are noise sensitive might want to request room facing other way.

We stayed on the 2nd floor next to the elevators and the laundry room, we could hear all sorts of noise through all the walls and from above us. They should just keep that room vacant until they put more sound barriers.

The hotel was very clean and the staff were helpful and kind. The "continental" breakfast was very good. I would definitely stay here again. Thanks all.

Comfortable bed, clean room, pleasant and responsive staff, good breakfast with many selections including healthy choices. Nice area with seating, bar with laptop and cell phone chargers, flat screen TV in lobby/breakfast area.

The pool area and inside of the rooms could use a renovation. Freeway was directly behind our room and was a little noisy at night.

What was nice- besides the very complete breakfast, and the excellent price, was the size of the room. I've never had such a large - spacious room before. The pool was clean, working, and the Jacuzzi was hot. All in all it was perfect stay ! Steven U. Pasadena

Conveniently located

Our non smoking room smelt like an ash tray.

This was a nice residence inn. Clean and fairly new/modern. They also allow dogs so if that's important to you take note. Very nice and helpful staff.

Facilities were well kept, high quality and fashionable design. Daily breakfast was nicely prepared and served in a causal environment. I would definitely recommend this hotel for anyone traveling in the area.

Nothing not to like.

The room was very clean and looked like it was recently refurbished. Staff was friendly and responsive. It is extremely close to Grand Traditions wedding venue.

Open second floor corridor. Breakfast.

Rooms are big and clean. Very friendly staff

No breakfast room service and wouldn't allow a to go order from the restaurant, noise of water pipes running, no bath tub, very small room for $400.

Perfect location within walking distance to vineyards. Beautiful grounds. Delicious food at the onsite restaurant. Comfortable beds.

No hot tub

Comfort and style! Good sized room with luxury bedding

For the price per night, I think it should include breakfast which cost us an additional $40.00 plus per day (not I including tip).

Patio overlooking vineyards. Lots of Windows and high ceilings. Loved how big and spacious room was. Soaking tub was awesome.

Ligh switch lighting placement for patio not right. That's all I got on wrong it was fabulous.

The rooms had modern design elements and were comfortable enough for a night's stay. The grounds were very nice and the people performing live music around the grounds were very entertaining.

We were lucky enough to have a hotel room complete with its own aroma. It might have been mold but I would more accurately identify it as a human biological odor. Sprayed some foo-foo around the room and went to sleep very late. Left very early. Wouldn't recommend for people with sensitive noses.

Rooms ok even though my reservation was fouled up and settled for a 2 bedroom handicapped. Not what i reserved.

Staff except for a couple of the women staff trying to accommodate patrons but overall the pool and lazy experience was horrible. I understand holiday weekend but staff should of been prepared. Room took a few calls to clean room were fast the last time i called but was 10 Pm already.overall not worth the money i could of reserved another hotel nicer and cheaper and longer stay.

The breakfast was very good. The rooms were very comfortable and free wine tasting.

The front desk was very un friendly. They say you get free breakfast but charge you extra fee if you have more then 2 people in a room which is $25 per extra person. This is a very romantic get away, went with girl friends after wine tasting and the hotel really accommodates couples, not much to do if your not on a romantic getaway.

The room

I have gone to the Inn many times over the last few years, both to get away, and to get some work done. For my money, it is much better than staying at an institution like motel chain. Everything you need is a short walk away, and the on premises owners take care of things.

None really.

The staff was great. Tasha at front desk was very kind and very understanding when my friend and I didn't feel comfortable staying there.

The guests who were staying at the Motel made us feel very uncomfortable. We did not feel safe being there.

good location, enjoyed the pool, reasonable price.

Would have been nice to have a refrigerator i n the room.

Although the surrounding area was very dark, the hotel n parking lot was well lit. The bed was hard n a lil uncomfortable but overall the room was clean n the staff was friendly n of great service! Paid $102.00/night..a lil pricey! Good thing we only needed it for one night!

Large room was clean and the front desk staff was friendly. We had requested a crib, only to be told when we checked in that their crib was unavailable and we'd have to use a pack n play. The manager gave us a discount on our stay because of that, which was great.

There were a lot of shady characters around - likely due to the cheap rates and right-off-the-freeway location. The housekeeping staff did next to nothing - only making the bed and folding the towels.

Staff is a husband and wife. It's not the fanciest motel, but definitely great for the price. The room was clean, the facility was clean, and I would stay there again. Another plus was it had direct tv with all the movie channels, a microwave and coffee.

Location was ok., but a great stay!

The beds were nice & they had extra pillows in the rooms It was clean.

No one was at the desk when we checked in and out and there was no 'buzzer or bell' tolet them know you were there. The television set did not work - picture was awful. Theparking was very limited. You had to walk quite a distance to get to our room.