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Swimming pool was totally inadequate in respect of sun beds available, the hotel has provided large pods, it means at a maximum about 20 people only can use these, there is no other provision for sun beds around the pool.
The business floor has a dedicated lounge with staff, daily cocktails and special events. Really nice. No
The Hotel had a great location, next to the beach and other main shopping centres. The swimming pool was clean and the rooms where perfect ! The Superior Sea view room that we booked didn't had an elevator to get to our room. We always needed to walk up the stairs. This is the only disadvantage the we could make up.
Rooms are very clean and comfortable. Staff seem very distant and cold.
Location is good and close to the beach. Good seaview and quiet. The shower head is not working properly and it is not adjustable. There is insufficient choice of restaurants in the hotel.
Everything - it was a really lovely Hotel to stay at. I think there should be more control on saving of the Sun Beds around the Pool. Some people would reserve their bed by putting towels on them and then either go shopping or go outside the hotel for lunch but keep their towels on the beds with a book or magazine so that it looks like someone is using the bed. Very frustrating !!!!!!!!!!!!
A nice pool area, looked good for even small chidren,. Pool area staff rather inattentive, like, you were required to go order any drinks poolside, rather than the staff coming around occaisionaly to enquire if anything needed. We asked for a late checkout but were offered only till 1300pm as they said hotel was fully booked (hotel was not busy in the least), but when we offered to pay a little extra, the room automatically became available, I can understand charge extra when hotel very busy, but when its 1/2 empty, things like that dont encourage you to return.
The room, location and sea view. No private beach - which is almost no where in Pattaya, Thailand.
Good staff, quite and comfortable. I had to check out one day earlier due to personal reasons, but the hotel staff inssisted that i pay for the night for what ever reason. they said that this due to me booking through Booking.com???
It was simply unforgettable stay with this hotel. Love to stay once more.
poolarea and breakfast
Location, Service, Value for Money Liked everything
Very good value of money, maybe best in the city! Rooms are modern and clean. Free Wifi was nice extra too. I will stay again in this hotel!
Friendly staff and luxurious
I like the location of the hotel as its very close to the beach and almost the activities there.
Excellent service and facilities The pool can do with a surfcace clean a little more regular.
The location was close enough to downtown Pattaya to be able to get to the "action" within a few minutes but not too close... Concierge service for organising excursions worked well. Did not like the style of the hotel. Very simple and basic rooms which were not very big at all. Overall price of the weeks stay was high when compared to other hotels within Thailand and even Pattaya but the quality of the hotel was significantly lower than would be expected at this price. Think that this hotel sells itself with the "Hard Rock" branding as otherwise there's nothing which would make it stand out from the 3-star crowd. Apart from the prices this hotel is far away from the 4-star hotel which it advertises to be.
pool activities , easy goning with childrens and whole family , close to major mall in pattaya, on beach directly. simplly very nice , been there yearly since 4 years . lot of taxi drivers quing out side the hotel on both enterances, try to catch the hotel residents , fooling them , still i belive the hotel securieties staff can much about this . beside the nice sea view at rock cafe not there any more cos of these taxis blocking the view,
Very clean... Parking lots are too far from the hotel building...
Pretty much everything was great. Staff was friendly and efficient, facilities were very nice, pool was great, etc Restaurant is a bit pricey for the area, the jacuzzi was dirty and weak, and I didn't care of the "minty" bathroom amenities.
the best is the location, right in the centre of Pattaya. after check in and check our room, it was not clean, everywhere hairs. And as we have booked a deluxe room it looked very old. They should exchange their furniture and give to the rooms a modern look. very old school look. time for renovation.
Room view ,
Exellent location, cozyness of the rooms, really friendly staff. Stayed in the hotel for several visits to Pattaya in a raw and intend to stick with it when I'm there again. On other hand would love to find out if they have some sort of loyal customers policy...)))))
- staff very friendly and helpful - good/central location of hotel - room relatively small
Beautiful room with Ocean View.Would like to go back again.The rooms with Ocean view are best value for money.
The whole experience was great. Great Hotel for the money
The entire experience was great.
The location and breakfast were excellent. Very noisy construction next door. Internet access is very expensive.
Beach is very dirty
not fare from beach and crowd city life but in peacefull street, for Pattaya, Thailand very very good position, you can have everything what you want but when you have enough fun and enterteinment you can have rest as muuch as you want
I am lucky that got room upgrade. I didn't know the reason but nice.The facilities are excellent, beautiful. Food also really good , I had my dinner down there. The only thing that I could use is the wirless internet.If I want to use it I should sit next to the entrance room door.
The room layout is great, we stayed in 2-bedroom suite and it served our purpose with us and our daughter.The convenience for us to go back and forth from the hotel to our destination is very convenient. The only thing that was very bad is the Internet services, it's down most of the time during our 6 days' stay there. The only reason they could give us was network issue, which is pretty lame.
Especially the colour of the rooms and the colour of the bulbs in the rooms! Flat huge wall in front was white like in a hospital,however it could have some frames or colour to beautify the wall..Also white colours of the bulbs were disturbing..
Nice and clean, interesting design, with large rooms, very polite personel, very nice breakfast with variety the pool was in front of the hotel with view of several buildings and very noisy due to the road.
Quiet and in a good location Internet Speed is slow
swimming pool service .... when u want more blanket will add 500 bath per pcs. and tbath towel add 50 bath . and I forgot my hairbrush in that room but hotel didn't inform me .I will ask them by phone and want send it back to me . I'm waiting them send it to me
The free wireless internet access The dirtiness of the rooms, the customers mainly single man, here to have sex with prostitute...
Nothing special. I choosen this hotel since it was advertised as a new property. However, it may be under new title name rather new building. Counter-staff is good. Language is main barrier. Most of the staff can not conversate in English language and sometimes create non-sense. Services are not up to the stanard or 4star. Wardrob is very limited and bath-room is convenient but not luxrious.
Service is good. In my room, I can see temple...I don't think that is good view for me. Location of hotel is not near the beach.
Very nice large rooms Location could be better
Very cozy serviced apartment with kitchen and washing machine/dryer. Location is good; quiet neighborhood and yet good acceess to shopping malls (by hotel's free taxi service). It would have been nicer if the room had a bathtub. Water did not go away smoothly in the shower room. We asked the front to repair it, but nothing changed.
beautiful of room and quite. not near the beach.
excellent facilities, great room, design. location: just in the middle of nowhere.
Overall, a very pleasant stay at the Amari Nova. Hotel staff were very helpful, and price of room/room service was excellent. Downsides were location (had to catch shuttle to get anywhere), the bed was rock hard, and we had a small issue with insects on the balcony on the first night (however, we bought some fly spray, which resolved that issue). Portions of food could have been slightly bigger, especially for the thai dishes.
Staff very friendly and helpful. The one bedroom suite was superb. The location of the hotel was not as good as expected.
Everything was 10 out of 10. We would go back tomorrow. Everybody from the guy who drives the buggy, to the wee lassie who answer the phone. This is not a moan ,but to pay to go into the Ice Bar when your a resident is asking 2 much .
Feel just like home
Swimming-pool Localization, too far away from beach and Waking Street.
Breakfast was great, in a nice setting. Pool area was nice. Location was fine but definitely more than a few steps from the beach, as advertised. Basic bait and switch. Kayak offered 3 choices. I opted for what I thought was the best; Superior with breakfast. At check in I'm told some story about how my room is another building, and has no balcony or window, but I am free to look then come back and upgrade for an additional 500 Baht per night. Can't forget: this is Thailand. Nothing is how you think it is.
I think A-One Pattaya Beach is the nice hotel. it has a great location near the beach and shopping center. the room is very well-organized and awesome except from the floor which is not clean and the hotel itself is a little I would say the traffic around the hotel is quite bad.
excellent staff, very approachable & helpful with all requirements, location to beach & outdoor activities a few minutes walk, rooms clean & comfortable, will be going back to same hotel next year, went mid september & cost was very good like a 5 star hotel
the spa and massage. its not so safe.