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Swimming pool was totally inadequate in respect of sun beds available, the hotel has provided large pods, it means at a maximum about 20 people only can use these, there is no other provision for sun beds around the pool.
The business floor has a dedicated lounge with staff, daily cocktails and special events. Really nice. No
Very good value of money, maybe best in the city! Rooms are modern and clean. Free Wifi was nice extra too. I will stay again in this hotel!
Location is good and close to the beach. Good seaview and quiet. The shower head is not working properly and it is not adjustable. There is insufficient choice of restaurants in the hotel.
A nice pool area, looked good for even small chidren,. Pool area staff rather inattentive, like, you were required to go order any drinks poolside, rather than the staff coming around occaisionaly to enquire if anything needed. We asked for a late checkout but were offered only till 1300pm as they said hotel was fully booked (hotel was not busy in the least), but when we offered to pay a little extra, the room automatically became available, I can understand charge extra when hotel very busy, but when its 1/2 empty, things like that dont encourage you to return.
It was simply unforgettable stay with this hotel. Love to stay once more.
Location, Service, Value for Money Liked everything
Rooms are very clean and comfortable. Staff seem very distant and cold.
Friendly staff and luxurious
Good staff, quite and comfortable. I had to check out one day earlier due to personal reasons, but the hotel staff inssisted that i pay for the night for what ever reason. they said that this due to me booking through Booking.com???
The room, location and sea view. No private beach - which is almost no where in Pattaya, Thailand.
poolarea and breakfast
Everything - it was a really lovely Hotel to stay at. I think there should be more control on saving of the Sun Beds around the Pool. Some people would reserve their bed by putting towels on them and then either go shopping or go outside the hotel for lunch but keep their towels on the beds with a book or magazine so that it looks like someone is using the bed. Very frustrating !!!!!!!!!!!!
The Hotel had a great location, next to the beach and other main shopping centres. The swimming pool was clean and the rooms where perfect ! The Superior Sea view room that we booked didn't had an elevator to get to our room. We always needed to walk up the stairs. This is the only disadvantage the we could make up.
pool activities , easy goning with childrens and whole family , close to major mall in pattaya, on beach directly. simplly very nice , been there yearly since 4 years . lot of taxi drivers quing out side the hotel on both enterances, try to catch the hotel residents , fooling them , still i belive the hotel securieties staff can much about this . beside the nice sea view at rock cafe not there any more cos of these taxis blocking the view,
The location was close enough to downtown Pattaya to be able to get to the "action" within a few minutes but not too close... Concierge service for organising excursions worked well. Did not like the style of the hotel. Very simple and basic rooms which were not very big at all. Overall price of the weeks stay was high when compared to other hotels within Thailand and even Pattaya but the quality of the hotel was significantly lower than would be expected at this price. Think that this hotel sells itself with the "Hard Rock" branding as otherwise there's nothing which would make it stand out from the 3-star crowd. Apart from the prices this hotel is far away from the 4-star hotel which it advertises to be.
Very clean... Parking lots are too far from the hotel building...
I like the location of the hotel as its very close to the beach and almost the activities there.
Excellent service and facilities The pool can do with a surfcace clean a little more regular.
Room view ,
Beautiful room with Ocean View.Would like to go back again.The rooms with Ocean view are best value for money.
The entire experience was great.
Pretty much everything was great. Staff was friendly and efficient, facilities were very nice, pool was great, etc Restaurant is a bit pricey for the area, the jacuzzi was dirty and weak, and I didn't care of the "minty" bathroom amenities.
The whole experience was great. Great Hotel for the money
Beach is very dirty
- staff very friendly and helpful - good/central location of hotel - room relatively small
the best is the location, right in the centre of Pattaya. after check in and check our room, it was not clean, everywhere hairs. And as we have booked a deluxe room it looked very old. They should exchange their furniture and give to the rooms a modern look. very old school look. time for renovation.
Exellent location, cozyness of the rooms, really friendly staff. Stayed in the hotel for several visits to Pattaya in a raw and intend to stick with it when I'm there again. On other hand would love to find out if they have some sort of loyal customers policy...)))))
The location and breakfast were excellent. Very noisy construction next door. Internet access is very expensive.
Nothing special. I choosen this hotel since it was advertised as a new property. However, it may be under new title name rather new building. Counter-staff is good. Language is main barrier. Most of the staff can not conversate in English language and sometimes create non-sense. Services are not up to the stanard or 4star. Wardrob is very limited and bath-room is convenient but not luxrious.
Quiet and in a good location Internet Speed is slow
Nice and clean, interesting design, with large rooms, very polite personel, very nice breakfast with variety the pool was in front of the hotel with view of several buildings and very noisy due to the road.
not fare from beach and crowd city life but in peacefull street, for Pattaya, Thailand very very good position, you can have everything what you want but when you have enough fun and enterteinment you can have rest as muuch as you want
I am lucky that got room upgrade. I didn't know the reason but nice.The facilities are excellent, beautiful. Food also really good , I had my dinner down there. The only thing that I could use is the wirless internet.If I want to use it I should sit next to the entrance room door.
swimming pool service .... when u want more blanket will add 500 bath per pcs. and tbath towel add 50 bath . and I forgot my hairbrush in that room but hotel didn't inform me .I will ask them by phone and want send it back to me . I'm waiting them send it to me
Especially the colour of the rooms and the colour of the bulbs in the rooms! Flat huge wall in front was white like in a hospital,however it could have some frames or colour to beautify the wall..Also white colours of the bulbs were disturbing..
The room layout is great, we stayed in 2-bedroom suite and it served our purpose with us and our daughter.The convenience for us to go back and forth from the hotel to our destination is very convenient. The only thing that was very bad is the Internet services, it's down most of the time during our 6 days' stay there. The only reason they could give us was network issue, which is pretty lame.
The free wireless internet access The dirtiness of the rooms, the customers mainly single man, here to have sex with prostitute...
Upgraded to Exec Suite at no charge. Room was large and luxuriously fitted out. Access to internet in the room was a big bonus. Nice pool. It's a little out of the action which is a good or bad thing depending on the reason for your trip to Pattaya.
Newer hotel in northern central Pattaya, several hundred meters from beach area. Spacious room. Solid breakfast with real protein (not continental style) breakfast available at Jamison's Pub 50 meters from Hotel. Hotel has good potential but is not managed very well and tries to cut corners. Amari is not going to do well with running budget type hotels through the Novo brand unless they apply some hands on management as they are clearly capable of. NOTE: Complaints made direct to hotel about each of these issues - They called three days later, but no follow up yet (Thursday following). 1. Parking Despite booking parking as advised on the website, our car was blocked in the basement parking area for several hours by a black 735I bmw which the hotel staff had no record of, nor could they do anything about. a demonstration of the attitude of certain guests and lack of adequate management by the hotel management. 2Pool was out of service for two days. 3Main machine in gym out of service, 4.hairs found in bed linen, hotel staff not responsive until two days later to our dis- satisfaction with a phone call that promised "something next time" nothing heard since
The staff was very nice and smiling. The cleaning service was perfect. The only complain could be the fact that the location of the hotel is pretty far from what is going on in Pattaya.
great hotel loved the decor no on site restraunt but plenty of local restraunts free golf cart local transport
Good comfortable hotel, view not good.
quite new, good breakfast, friendly staff, excellent facilities generally Map printed out by your automatic service showed 2 wrong turns at the end and it took extra 2 hours to find! Hard to find without correct directions until a friend speaking Thai talked to front desk.Shower door designed poorly and leaks into main bathroom. parking not ideal if hotel is full
Enjoyed my stay in this hotel and will definitely stay here again. Particularly enjoyed the free use of a desktop computer in room - very convenient. Location is not fantastic but also not terrible. I had no problem walking 300 metres to the main road to catch a songthaow but some people might.
Nicely designed room small car park and the room smelt of cigarette smoke and was not ventilated
excellent staff, very approachable & helpful with all requirements, location to beach & outdoor activities a few minutes walk, rooms clean & comfortable, will be going back to same hotel next year, went mid september & cost was very good like a 5 star hotel
I think A-One Pattaya Beach is the nice hotel. it has a great location near the beach and shopping center. the room is very well-organized and awesome except from the floor which is not clean and the hotel itself is a little I would say the traffic around the hotel is quite bad.
the spa and massage. its not so safe.