Would you like to save as your currency permanently or for this visit only?
Very good value of money, maybe best in the city! Rooms are modern and clean. Free Wifi was nice extra too. I will stay again in this hotel!
The room, location and sea view. No private beach - which is almost no where in Pattaya, Thailand.
A nice pool area, looked good for even small chidren,. Pool area staff rather inattentive, like, you were required to go order any drinks poolside, rather than the staff coming around occaisionaly to enquire if anything needed. We asked for a late checkout but were offered only till 1300pm as they said hotel was fully booked (hotel was not busy in the least), but when we offered to pay a little extra, the room automatically became available, I can understand charge extra when hotel very busy, but when its 1/2 empty, things like that dont encourage you to return.
The Hotel had a great location, next to the beach and other main shopping centres. The swimming pool was clean and the rooms where perfect ! The Superior Sea view room that we booked didn't had an elevator to get to our room. We always needed to walk up the stairs. This is the only disadvantage the we could make up.
Rooms are very clean and comfortable. Staff seem very distant and cold.
It was simply unforgettable stay with this hotel. Love to stay once more.
Location is good and close to the beach. Good seaview and quiet. The shower head is not working properly and it is not adjustable. There is insufficient choice of restaurants in the hotel.
Location, Service, Value for Money Liked everything
Everything - it was a really lovely Hotel to stay at. I think there should be more control on saving of the Sun Beds around the Pool. Some people would reserve their bed by putting towels on them and then either go shopping or go outside the hotel for lunch but keep their towels on the beds with a book or magazine so that it looks like someone is using the bed. Very frustrating !!!!!!!!!!!!
poolarea and breakfast
Friendly staff and luxurious
Good staff, quite and comfortable. I had to check out one day earlier due to personal reasons, but the hotel staff inssisted that i pay for the night for what ever reason. they said that this due to me booking through Booking.com???
Swiming pool, close to the beach, friendly stuff Lights around the hotel, should be brighter, not very reliable wifi internet connection
its location was good roomes were not clean enough and full of ants and mosquitos. Room daily service was not done regularly and at a suitable time.
we stayed in the bungalows found them very adequate and quiet at nite.staff were allways polite and helpfull would def recomend hotel.
Exactly the resort surroundings we were looking for with many eateries a stones throw away. Convenient location. Not enough food choices in the hotel. Only have one coffee shop.
The poolside is great and clean. The Hotel is situated in a quiet area but also near to shops and the seaside. The restaurant isn't as unique in style as the pool area and the rooms. The restaurant is quite basic. breakfast buffet was ok.
Location of hotel is good. Pool are is large. Hotel was quite pieceful, quite many older people staying. Housekeeping not very efficient. Pool and the garden not so clean. Big hotel, not so cozy one. Breakfast not specially good.
great swimming pool,cozy living,great breakfast and good green surrounding. not very far off from walking street. they charged 500 bhat for single lady guest.poor staff service.heavy charge for mini bar
convenient location with friendly staff. excellent value for money
The swimming pool, One of the room service lady helped me with a lighter and we were chatting and that was great I loved chatting with her
We liked especially the pool area and breakfast. We were travelling with a baby and we got very good service with that also. Rooms were quite time-worn and smelt mold. It was allowed to smoke inside the rooms and it had left also bad smell to the room.
Beautiful gardens and great swimming pool; I liked the choice of wooden furniture everywhere; spa treatments a bit expensive, considering there is such a choice of places to have massages I had asked for a terrace room - but got a balcony room - upgraded to the third floor though
Good location outside of the central area. Nice gardens, good breakfast. One of our rooms was not ready until four o'clock when we checked in. Water in the small pool was not very clear.
Relaxing, warm and friendly , a well run hotel catering for a full range of customers. Staff met requirements of all types of parties from business people to family holidayers, they were always there to attend to your needs and requests. Noisey aircon unit, room key had to be changed once sometimes twice a day and beds a little on the hard side for myself.
Lovely pools surrounded by beautiful gardens - it is a resort in the city.Extremely clean with good reception people and housemaids great ! The bar staff let this hotel down badly - suggest you check your bar bill closely - every day there was a mistake and it wasnt as if they were over worked !
Велмколепный a tropical garden, ухоженая territory. It is not audible city noise from street. Pleasant conditions in numbers, excellent breakfasts. Because of plants around басейно constantly garbage in water, is a lot of mosquitoes. Road wi-fi.
I think A-One Pattaya Beach is the nice hotel. it has a great location near the beach and shopping center. the room is very well-organized and awesome except from the floor which is not clean and the hotel itself is a little I would say the traffic around the hotel is quite bad.
excellent staff, very approachable & helpful with all requirements, location to beach & outdoor activities a few minutes walk, rooms clean & comfortable, will be going back to same hotel next year, went mid september & cost was very good like a 5 star hotel
the spa and massage. its not so safe.
Good location, away from crowd, quiet atmosphere. Breakfast could be better.
the hotel staff are very friendly & really helpfull, we had no problems during our 10 night stay. the hotel is in a good location, 5 mins from bars & restaurants, & 5 mins from wong amat beach. we would stay at this hotel again!!!
Very peaceful and bliss. Clean for sure... I think the rooms could do with some more lighting.
...kindness of personnel and cleanliness and Spa massage ladies are excelent,,, I'll be there again soon... ...more than 3 star I will give to the Resort...
The hotel was very quiet but it's little bit far from the beach At night the area is very dark and they close the lights and no activities at nights.
There were a lot of trees and bushes in the hotel area. Linen and towels were quite unpleasant. I can not say, they were dirty. They were washed, but they seems to be quite old, and some spots from previous usage was visible. There were some amount of prostitute in the hotel. Hotel stuff (bell boy) was cheating us with the taxi. Everywhere in the city there are signs, that taxi to bangkok airport cost 800 Bhat. He was telling us, that this price does not include toll roads and we'll have to pay several hundreds extra for this (in fact only 50 Bht). So we agreed with him for the taxi for 1000, which includes everything. However, the taxi driver is getting only 400 out of this and he was asking us to pay toll road. We did not, because it was agreed other way, but the situation was unpleasant.
it was the most horrific experience.staff is a con artist, they try to put fly chrges on you , even if you dont take anything out of the mini bar .plz dont sent people there. i really did not feel safe there , staff treat you like if you owe them something.i in my life time will never ever go there. and i will also go on other web site to reserve my room instead of yours.
nice pool good area and you can take a taxi very easy for walking street maby i stay again..no charge ladys an old fasion rooms no so good if they change it will be super
location was perfect hotel room needs to updated
The hotel is new, clean, the service is good. It completely matched my expectations. It's a bit too business compared to relaxed atmosphere of Pattaya. The cost of Internet access in rooms is too high.
Everything was perfect. None
The pool area is very good and the hotel rooms are very new and well design. No Problems
Staff are friendly , despite some handicap were eveident to certain staff when it come to communication , only for a few ...I liked the hotel , staff and the stay.. did not get enough time to explore most of the facilities offered ..I notice that according to my Ambassador statement the stay were unqualified for points.. I would like to know< why ..? ..Except for aconfusion when I went to the restaurant for breakfast on 9th ,when some one rushed to me and advised that I have to pay fr breakfast etc,not well explained either.. my booking with the hotel presumably confusing and I was held at the entrance quite a while and I was about to walk back , then they found out some thing like a special rate has been offered to me etc.NOT Entirely the staff mistake a s they weere following the PROCEDURES...i think they should have checked my records when I expalined abt my arrangement with the check in staf before stoping me at the gate and not even offering a place to sit.. any way these things may happen..although it is not common to me..
reasonable value for money with spacious rooms many rooms face a neighbouring building and as a result have poor view and low light.
Proximity to the beach, easy access to the walking street (taxi takes two minutes and costs about 0.25 Euro) free PC with internet connection at reception. Small room, small swimming pool, small balcony, poor architectural aesthetic, no safe inside room.
staff were excellent, room very clean, great location swimming pool was very basic
the location of the hotel. rooms were not comfortable.
Good location, very close to the beach, generally friendly and helpful staff, quiet for Pattaya. Hotel lobby a bit dated, rooms too small, internet didn't work even tho staff assured me it would be fixed very soon.
I think that the location is quite good because it was near to the mall and the beach.
Friendly personnel, good place Pool not so big than look in the picture. Walls like paper, everything was heard from other room and corridor
It has a good location just opposite the beach Yes, the room was not ready at the check in time. I waited for atleast more than 45 minutes after 2.00pm on check in day and finally i went to the room to help out the room making staff. The receptionists specially Ms Knakakhan was very rude and uncourteous, my room was also changed from New Wing to old wing, and the staff at the reception was competely lacking manners and hopitality.
Location, comfort and staff. Newer block tends to be a little noisier than the old block. Nothing too bad though.
the coffee and cake bar, the food was very good i didn't find it particularly friendly, and they put a service charge on everything . . even if you sit at the bar
Clean, friendly hotel. Close enough to be near the centre of the action, but far enough away to be quiet.
Location, close to the beach, shopping & good eating places.Staff friendly & helpful Our room was very noisy, could hear every noise in the corridoor including other guests & the lift. Also thought the pool closing at 5pm is too early.
Great breakfast with excellent coffee, Seafood buffet for our dinner was super. Very nice sea view from the balcony. Lots of shops within walking distance. Very convenient. We pretty much enjoyed our stay even just for 1 night. We had been upgraded to a deluxe room, which we greatly appreciated it. Thanks a lot for making our wedding anniversary so perfect. Quite small bathroom. The reservation person put my last name on the reservation form so the receptionist could not find my reservation in the first place. She called the reservation department, waited for a while and finally found my reservation. Then another receptionist or maybe someone from reservation department came along and complained her about this matter in front of us. For us, that was not proper behaviour. We just thought that she should have done that in the back office, not in front of the guest.
i like the location rooms are small and room service is bad
The location of the hotel The house keeping staff could be a little more friendly and polite
The room was very small with zero comfort amenities like water, refrigerator. Bed had a shabby pillow fit only for a child. Since I had already prepaid for two days, I couldn't wait for the two days to run out and then scram....I guess you get what you pay for cos it is cheap and good value for the money. I'll give them one thing though, it is squeaky clean.
Only a couple blocks from the beach, clean, friendly staff, quick check in/out! No soap in restroom
Everything about the hotel was just gr8-the location,the ambience,the rooms,Buffet b'fast,Room service-it was a very good experience in totallity.
liked the open concept bathroom and the swimming pools the morning buffet spread did not have much variety
Close to the beach. Good breakfast. I asked a quiet room with Internet. Received a noisy room without Internet connection. Later got a room change. Night party in the garden next to my room, no pre notice. 3 star hotel. I dislike.
Freindly staff, very nice and helpful The room is too small, the walls are thin, hence, you can hear every little sound on the next room, it was a nightmare
Checking in and welcome drink. Giving me opportunity to get breakfast discount. No security concern for customer because I called front desk for an assistance but no support at all. Asked for late check out and only one hour was granted but when I went to update the key card to find out that late check out was not updated so some fat girl was giving attitude about it. I asked for the front desk manager and then they decide to ignore me until I demand it right away. Front desk manager did not know her staff name so while manager is asking her name that she was on the phone ignoring the manager as well.
Swimming pool Staff are not helping
The rooms at the Ocean Tower are beautifully designed and comfortable. Attitude at reception is not very Thai, close to unfriendly.
The position is very good for seeing most things in Pattaya and the staff were all very helpful. The fact that it no longer has a tennis court.
Swiming pools was nice. Too much extra charges! Not so worth of money!
Lay out of room and view
The location was very nice and the staff was very friendly. The hotel did not give me an invoice when I checked out.Is this the normal practice.
Great area, wonderfull place to relax.
It was a big hotel, not crowded. The pool was clean, wifi was good. Shopping centers are nearby. The only drawback is that I had to walk from the hotel to go to the main road. They should have a shuttle service which could take us and bring us back to and from hotel to the main road.
The location is the biggest advantage of this hotel
Exceptionaly hospitable & friendly atmosphere with all homely facilities.
An excellent and luxury hotel surrounded by the sea and beautiful garden. I enjoyed the sunbathing and fitness at the hotel with excellent service by the staff. I will certainly come again. I was surprised that my creditcard used for the reservation was immediately used upong my checking-in to settle my bill without advance warning and without me putting my signature. The more surprising as in my subsequent stay at the Dusit Thani in Bangkok the payment by credit card took place only during checking out, which certainly has my preference.
The swimmingpools and view. They charge more than 500 baht for using WIFI !!! The hotel is getting old, and it shows. Especialy in the bathrooms.
From the moment we arrived - it was just perfect - stayed in clubroom which was AMAZING - fabulous staff who made one feel so special ! It has spoiled us for anything else - THANKYOU indeed ! Could not fault anthing !
Very friendly staff from your first moment of arrival at the taxi drop off,reception and taken to your room.All the people concerned made you feel as if they had known you for a long time and were friends who took a personal interest in you.Noting was to much trouble,excellent staff and facility.
Food. Honest staff. A lost wristwatch was given back to me
First impressions were on arrival and a lovely hotel lobby . Thereafter my experience didnt match expectations. We stayed Club rooms and had access to club lounge . Standard and level of comfort was not what you might expect for a hotel of this standard.Club lounge in need of upgrade .
Free wifi. Location was great, less than one minute walk from, the beach. You can easily take a Baht bus to walking street or walk there yourself. Nice and quiet street (soi 1). Good pool, nice facilities. Clean bathrooms, well maintained, everything works. We were easy going and understanding, as well as well traveled, so literally there are no complaints at all.
The staff was friendly and very accommodating. The atmosphere was perfect for the reasons I made my trip. Some items in the room were worn out or broken.