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The staff at your hotel were 1st class and would love to come back and stay again. nothing i didnt like it was very good hotel
Quiet and comfortable
i cant say only its excellent hotel
positive points: Location, staff, comfort, all the hotel in general. Negative point: Water dificile to maintain same temperature during a shower, or very hot or very cold, but sometimes it works good
location no outside pool...balcony view was a brick wall
good location very close to the beach and the famous walking street helpfoul staff new reconstruction
i like the simple design, the staff and location. nothing i can see fm our room's balcony
the studio was great and the loction is cenral, Mcdonals, buger king, and KFC is open 24 hr and just 1 min walking from the hotel. the walking street and the beach is near too
it is new hotel stil need more Experience
the total quality doesn't meet the room rate. I meant the room rate is too high. I could stay other nicer hotels with the same rate. the swimming pool is totally not for the resort place.. Why the hotel was named as 'Resort'!?
Excellent Location right at the end of Walking Street but quiet enough to be relaxing, extremely helpfull staff
Very nice place! In the heart of walking street, but still peaceful place to be! Cool pools and everything! Recommend! I will stay there again in future. Wifi got to be free these days! I won´t never pay that 700baht day for internet access!
Close to the port, where you can take a boat to islands. Close to Walking Street, where many restaurants and shopping malls. Very friendly staff. I had to change the room to a Exclusive Delux because ordinary Delux room is not 4* but more 3* hotel room. Bathroom in Delux room is not very good. There was a re-construction near the big sweeming pool. There was a lot of noise there all day around.
This is my second stay in this hotel which is excellently located and offers great value for money. Second poolside with seaview is a big plus. Staff is very friendly.
The location was very good, at the end of Walking Street, by the sea, and in quiet surroundings. The swimming pool and the gardens were beautiful and spacious. Nothing to complain about, except that you have to pay 420 bath per day for using your personal computor in your room.
Friendly staff, always helpful no
Situation is really good. There is a disco 50 metres away.The person who took the photos for the hotel web is really good because the reality is far away from those photos.Plenty of mosquitoes.
Unless you have a early raise to catch your flight....forget it....the hotel does exactly what it says in the tin...no glamour, no fuss...by the way, the swmining pool is more like a baby bathtab...but its cute..the airport drop off is a plus... The area is simply hedious..the staff friendly, but the girl at the reception she forgot to wake me up, and I nearly missed my flight back. She keep asking for tips even though I have just check in...weired...I guess, they are there to milk as much money as possible, knwing at the look of my face, that I will not be coming back in the hurry.
Excellent breakfast and swimming pool nothing to coment
Good location , clean , nice pool No tea or coffee unlike previous visit. They brought cups of water , then kettle with no cups ?? Apart from that ok.
I like the hotel's price, room is clean. This hotel was too noise! DISCO music is playing all night, it made me no sleep!!! also, I was made mistake I booked the hotel on 25th and paid, then 28th I goto there they changed me full price again, it's not fair and not friendly!
helpful,easy going staff,great room with a view over pool & in a great location! Probably the most comfortable room that i have stayed in & would definately stay again.
location - cleanliness - should be rate 4* nothing
Easy access to the beach and shopping/clubs/restaurants. Pool area was very good. Great balcony outlook over the pool. Mattress was a little too hard. Would be more homely with a radio in the room.
mercure hotel is very good location and so kind step. if i going to pattaya i want stay again. no
Excellent value for money. We were happy with our rooms and the service - impressed with all aspects. Staff were helpful and friendly. Not really
Nice pool , location and quiet.
Hotel was excellent, but we had to change rooms after two nights of very little sleep. The air conditioning was really noisy as the unit is on the terrace. We asked to change rooms which was done without fuss very efficiently with the offer of free breakfast for the rest of our stay. The next room was much quieter. Breakfast time they are rubbish at cooking eggs
swiming pool nothing specify
We paid by credit card before arrival and again we paid cash to hotel. So we still waiting refund our money back
The only thing good about the hotel was the view from the room Rooms were very old design.We booked for 5 nights which was with buffet breakfast.Staff in the buffet area were more excited to see the food then the guest.One of the staff would come around and touch the with his hands and would play with the food.Recommend hyginen training.Food was also not to the standard.We only ate twice.
Hotel staff is very co-operative and good attitude.very good and comfortable hotel.... There is some cockroaches inside the bathroom and near the TV table in room as well as. should be add some indian dishes in the food menu also. Room need sound profing ..always side room noise coming in the room.
Value for money and its location The reception staff takes too much time due to heavy work load and they donot understand english more than little bit
cozy rooms,just a few steps away from walking street.good swimming pool & good complimentry b'fast. they charged 300 bhat extra for a lady guest in my room
The view was very nice, every thing was very clean, pool was clean and nice, staff were very nice and helpfull and well situated for shopping. The price was a bit expensive compare to the 5 star hotels that I have been in other places.
i liked the sea view and the swimming pool i even extened to 5 days and got the same rate
Quiet, the surrounding area is away from the night life so it's very quiet at night. Not too far from walking street, subway, or starbucks (walking distance) and 100-200 baut to get all the way to the Hard Rock. Nice pool, shaded for a to-0900 morning swim and lit at night open till 2200 or 10pm. Not well known. make sure that you get a card from the front desk or print off the name and location off the internet. Drivers were taking us to Nova Suites instead of this one.
The viwe from my room on the pool The service I had problem with bathroom they did not solvate during my stay so they give another option to change the room and I do not like moving from room to another room
very close to the beach. Swimming pool was good staff was very un co operative
Outdoor pool, reception area In general, the room was clean except some little details in bathroom.
The staff was amazing. They were very helpful and accomadating with most matters. The rooms were very nicely decorated and the staff always ensured that the high standard of clenlyness was upkept. I can not say enough about the service and the professional demenor of the hotel staff.
Location was good room smelled really bad. hotel is aging and need srenovation
the rooms are really nice.. lcd-tv and comfortable bed
The location and staff at the hotel were very good, I really enjoyed my stay there.
i fell in love with the pool.Excellent hotel i wud tell everybody to choose this hotel. its too good. English language understanding and the breakfast is too expensive.
Location is good and situated at shopping and beach area. Nite life area is also within walking distance. Vouchers for breakfast have being issued but next morning when we hitting for our breakfast, we were rejected. Later found out breakfast was not included. Very emberassing
The location was supreme. Walking distance from Walking street and many shopping venues, both retail, and local vendors. Breakfast was excellent every morning. The staff was very courteous. this was my second stay here, and it was even better the second time around. I checked out of the hotel for a few days to go and tour the countryside, but asked If I could book again for my return to Pattaya. The staff was very courteous, but informed me it would be cheaper to book online. A great tip, but as a returning customer I would think I could get the same price either way. I ended up booking at an ever cheaper hotel a few days later. I would have loved to return my buisness here.
first all i like the friendness of hotel staff ..very helpful and take care what we need compare than other hotel in pattaya ...In this hotel also provided free internet in the room.. that why i came to this hotel. The housekeeping clean our room every day.. I love so much this hotel .. If i come again to Pattaya i would like stay again this hotel ..and i like to recommend to my friend also. Thank you Baywalk Residence for execellent service. Nothing . All perfect
Localization is preety well. Near Walking Street, just in front of Beach Road.The pool on the roof is not big (and littel bit cold) but nice anyway.All is perfect or so. They charge me for a broken glass and clean sheet.
It's very good hotel. N/A
The rooms were spacious and clean. Modern and up to date fixtures and decor, with every thing put together well. There was a rooster that crowed at 3:00AM and kept crowing until around 8:00AM every morning. When I complained about it...the manager wanted me to pay the difference of moving to an upgraded room. I felt that this expense should not be the responsibility of the customer since it's their responsibility to ensure that their guests have a restful stay. If they have outside noise of which they cannot control, then that fact should be disclosed before any room is sold on that particular side of the hotel.