Phoenix Hotels in Maryvale

Location Beds were hard

front desk person was highlight of stay. she was friendly, enthusiastic and very helpful, both checking in and out. staff seemed indifferent. my wife had a little difficulty with the vending machine and asked for help, staff member looked at her and said, sorry can't help, instructions are self-explanatory, then walked away. toilet had not been cleaned. kind of scary looking guy driving around the parking lot at least 4 times. mentioned it to another staff and was told, oh, it's probably nothing. no breakfast, room seemed quite austere. certainly did not seem worth the price.

The ONLY thing I liked was the facility itself. The staff was beyond awful, as if we were an inconvenience to them and we never asked for anything at all. Simply checked into the room, and checked out the next afternoon, and went to the Holiday Inn down the road. When fist entering the lobby, there was a very upset guest shouting to the girl Amanda at the front desk and her manager a female standing behind her employee and arguing back with the guest. Instead of solving his issue, I watched in disbelief as this guy really wasn't asking for much, and after he gave up on trying you could see the exhaustion on this poor guys face, he kindly asked them for a garbage bag for his laundry they told him to go buy his own. Then on checkout same thing I went down to give them my key and I'm witnessing another guest yelling and police were being called and once again it appeared from what I heard that this man was in the right. He had his family with children and grandma standing outside the building while fighting inside with the staff. At check out I made the obvious comment, and mind you I was not rude or mean about it in Amy way, I even stood up for her at one point when the customer called her a name but anyway, that I've never witnessed so many upset customers in such little time, the manager herself quote on quote said, if you don't lke it there's plenty of hotels in the block to go too, I said wow, that's actually exactly what I'm doing. It was my very first time staying at a Red Roof Inn and definitely the last. I do NOT RECOMMEND THIS HOTEL TOO ANYONE, BUSINESS OR LEISURE. IT WAS AN AWKWARD AND EXTREMELY UNCOMFORTABLE FEELING APPROACHING ANY STAFF MEMBER. They had landscapers outside at the time that I'm sure are not employed by Red Roof Inn and,even those guys while I was loading my car commented on the staff in a negative manner and another guest (African American) outside smoking at that moment, overheard the landscapers and agreed and said he felt as though they judged him but was too tired to even try going anywhere else so he simply stayed there. THEY DO NOT DESERVE YOUR BUSINESS AND,THIS GOES OUT TO ANYONE AND EVERYONE. I am actually writing this wile staying at a motel 6 rigt now as I write this and paying much less, getting treated like I'm cared for and appreciated yet I pre-judged the motel 6 at first.

Parking was close to my window . Well when I checked in they gave me the run around when I got there . That should of stopped us , but it was the night before Easter and everywhere was booked. So I go to the bank and come back. The attendee at the front told me he had a room upstairs for me for when I get back. I was only gone 15 mins and he gives my room away. I got into my room and there was one set of towels and tow of us so I called to Order more and they asked why I needed them

Availability. NEar Freeway and Maryvale Stadium Restaurant was poor. Pool was basically in the parking lot.

Nothing The hotel is in a horrible area. It is right near the freeway, the train tracks, and a strip club. There was a creepy guy riding his bike in the parking lot at 1am when we arrived. If you have to stay here bring your own pillows. You might as well sleep on a piece of cardboard otherwise. The beds are really uncomfortable. Would not recommend unless absolutely desperate for a cheap stay.

Next to the 17 freeway which was very convenient. One of the workers was friendly, nice and very helpful Cockroaches everywhere, even in the rooms. In a bad part of town. The rooms were very small and the place was just dirty when we got there.

Blood stains. Smelled bad. I will never ever stay here again

The room did not have a telephone or a remote. I was offered drugs while walking to my room.

Nothing Drugs infested , bugs. Roaches , fighting

Cheap and easy to find both online and the physical location Rough part of town. Graffiti in room. No hand soap. Unfriendly staff. Fights and yelling from neighboring stayers.

Nothing Everything, the room was dirty, towels stained, no bulbs in the lights, wall receptacles didn't work, door lock insecure, false advertisement, full size bed and it was advertised king size, requested a fridge for medicine never came, people knocking on the door in the middle of the night.

It was gross, bathroom door off the hinges, dirty bath tub, screaming, and many people up at all hours of the night, many people, probably up to no good. Everything!

Nothing Opening the door with two teenage girls and the room smelling like marijuana !!!

Location was okay and convenient. several loitering from people in the area, Loud announcements over the intercomm telling individuals to leave the premises or police will be called. Pool was filled with debris, no stairs located in the back area, top blankets were wrinkled not clean

I was not robbed, burgled, assaulted, battered, or killed. SO that was nice. The door having been kicked in, and the lock not functioning. Cigarette burns in the sheets. The rooms (we moved) smelled like smoke. There was a crackhead next door. Just about everything that could suck did, and to the maximum extent possible.

Room not ready at check in time. Booked double bed but was given single bed. My two teenage kids and myself and my husband had to sleep in one bed. Worst hotel experience ever !

The staff was very nice. I spoke to a Hotel Employee because we were going to be after 6pm to check in and he told me it was not a problem he would note the reservation. When we finally arrived the girl at the counter checked us in quickly and got us Its not in a good area. I was not familiar with the area at all when I booked the room.

Location Beds were OK but not the greatest.

Nothing WAY overpriced!!!!