Phoenix Hotels in Maryvale

Location Beds were hard

I tried to book another night and the guy at the front told me I had to check out then check in sounded crazy seem like he didn't want to help me

The ONLY thing I liked was the facility itself. The staff was beyond awful, as if we were an inconvenience to them and we never asked for anything at all. Simply checked into the room, and checked out the next afternoon, and went to the Holiday Inn down the road. When fist entering the lobby, there was a very upset guest shouting to the girl Amanda at the front desk and her manager a female standing behind her employee and arguing back with the guest. Instead of solving his issue, I watched in disbelief as this guy really wasn't asking for much, and after he gave up on trying you could see the exhaustion on this poor guys face, he kindly asked them for a garbage bag for his laundry they told him to go buy his own. Then on checkout same thing I went down to give them my key and I'm witnessing another guest yelling and police were being called and once again it appeared from what I heard that this man was in the right. He had his family with children and grandma standing outside the building while fighting inside with the staff. At check out I made the obvious comment, and mind you I was not rude or mean about it in Amy way, I even stood up for her at one point when the customer called her a name but anyway, that I've never witnessed so many upset customers in such little time, the manager herself quote on quote said, if you don't lke it there's plenty of hotels in the block to go too, I said wow, that's actually exactly what I'm doing. It was my very first time staying at a Red Roof Inn and definitely the last. I do NOT RECOMMEND THIS HOTEL TOO ANYONE, BUSINESS OR LEISURE. IT WAS AN AWKWARD AND EXTREMELY UNCOMFORTABLE FEELING APPROACHING ANY STAFF MEMBER. They had landscapers outside at the time that I'm sure are not employed by Red Roof Inn and,even those guys while I was loading my car commented on the staff in a negative manner and another guest (African American) outside smoking at that moment, overheard the landscapers and agreed and said he felt as though they judged him but was too tired to even try going anywhere else so he simply stayed there. THEY DO NOT DESERVE YOUR BUSINESS AND,THIS GOES OUT TO ANYONE AND EVERYONE. I am actually writing this wile staying at a motel 6 rigt now as I write this and paying much less, getting treated like I'm cared for and appreciated yet I pre-judged the motel 6 at first.

,I did not like this hotel at all. This was below standards for me. The quality was not good the doors didn't fit there was holes through the doors I could hear that rooms to the North and the South of me. The Privacy was awful. In the staff was not good I asked the staff not to come in my room to clean. They did it anyway they picked up one of my spare keys for my truck it was lost in the cleaning. That cost me $400 to replace that key Never put me in a hotel of that Quality again.

Availability. NEar Freeway and Maryvale Stadium Restaurant was poor. Pool was basically in the parking lot.

Price A/C didn't work. Got maintenance to swap it out. 3 a/c units later finally got 1 that worked. Didn't have a cover and was very loud. TV has volume control set at 50% so you can't hear it over loud a/c unit. Lamps didn't work and ceiling light went out on our way out the door. Drug Dealers and Hookers stay at this place and at least 1 fight between homeless people in the parking lot. At least they didn't charge extra for the Cockroaches staying in the room with us... If you are thinking about staying at this place RUN Don't walk to another place!!!

Next to the 17 freeway which was very convenient. One of the workers was friendly, nice and very helpful Cockroaches everywhere, even in the rooms. In a bad part of town. The rooms were very small and the place was just dirty when we got there.

Okay rooms for what they are Bugs everywhere, you have to pay a $10 fee for the remote to watch tv.

Cheap and easy to find both online and the physical location Rough part of town. Graffiti in room. No hand soap. Unfriendly staff. Fights and yelling from neighboring stayers.

Nothing Everything, the room was dirty, towels stained, no bulbs in the lights, wall receptacles didn't work, door lock insecure, false advertisement, full size bed and it was advertised king size, requested a fridge for medicine never came, people knocking on the door in the middle of the night.

The room did not have a telephone or a remote. I was offered drugs while walking to my room.

Allow me to paint a picture of my check-in and the kind of clientele strolling the motel grounds. A woman, well hydrated on adult bevergaes, complaining about counterfeit bills stumbled out of the office, a man in a haze walked by me asking if I wanted to buy something out of his bookbag, and a dude screaming off his balcony all helped to welcome me for my stay. I got a non-smoking room that smelled like somebody just smoked a whole carton at once without even taking the wrapper off. The rug had about a hundred cigarette burns. Walls, baseboards, and the door were fiiiilthy. There was no remote for the tv and the tv wasn't even plugged in. Probably because there was no outlet available for it, so the cord had to be plugged in across the bathroom sink for it to work (sounds safe, right?). Pulled the cover off the bed and there was some random hair and other dirt on the sheets. Had to actually take a personal blanket and pillow from the car to sleep on. Checked in way too late at night to deal with any switching of rooms. Just wanted to go to sleep and leave as soon as possible in the morning. DO. NOT. STAY. HERE.

Blood stains. Smelled bad. I will never ever stay here again

Location was okay and convenient. several loitering from people in the area, Loud announcements over the intercomm telling individuals to leave the premises or police will be called. Pool was filled with debris, no stairs located in the back area, top blankets were wrinkled not clean

Nothing WAY overpriced!!!!

I liked nothing Room smelt of Marijuana, no hot water, was charged $112 extra for no reason. Front desk person lied to us.

Nothing Opening the door with two teenage girls and the room smelling like marijuana !!!

Location Beds were OK but not the greatest.

I was not robbed, burgled, assaulted, battered, or killed. SO that was nice. The door having been kicked in, and the lock not functioning. Cigarette burns in the sheets. The rooms (we moved) smelled like smoke. There was a crackhead next door. Just about everything that could suck did, and to the maximum extent possible.

Room not ready at check in time. Booked double bed but was given single bed. My two teenage kids and myself and my husband had to sleep in one bed. Worst hotel experience ever !