Best Phoenix hotels near Phoenix City Hall
Be one of the first to stay in downtown Phoenix's only extended-stay hotel, Residence Inn Phoenix Downtown. The stylish, new space boasts impressive suites and a convenient location near popular attractions such as Chase Field and Comerica Theatre. Before exploring downtown, get a good night's sleep inspired by our luxury bedding, then stop by our complimentary breakfast buffet. Our suites also offer fully equipped kitchens, perfect for preparing your favorites on the road. After fueling up, take care of your work commitments using our complimentary Wi-Fi and ergonomic workstations, or head over to our fitness center to squeeze in a workout using our cardio equipment and free weights. Hosting an event? Reserve one of our six contemporary spaces with AV equipment, high-speed Wi-Fi and an on-site culinary team to host your wedding reception or corporate banquet. Whether you're exploring the shopping and dining in Phoenix or conducting business near our hotel, feel at home at Residence Inn Phoenix Downtown.
Overall 9.4 Excellent
Based on 284 reviews
All Reviews
- All Reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: All the staff were very extremely warm and friendly.
Excellent
10.0
Pros: Terrific views and super close to Talking Stick arena, Chase Field and other local activities. Valet service makes parking a breeze. All staff are so nice, friendly, efficient and professional. Awesome fitness center and pool. Room was clean, quiet and comfortable. I absolutely love this property!
Excellent
10.0
Pros: Everything.
Excellent
9.6
Pros: One of the best hotels I’ve ever been to. Check in was smooth and pleasurable as we were kindly welcomed by Luis (if I remember correctly) who was really nice and explained us everything about the amenities, etc. Our room was on the 20th floor so we had a nice city view. The room is spacious, clean and very well equipped. The gym is nice and well equipped as well, the pool was also enjoyable—in the evening we were the only ones in there. The breakfast is absolutely spectacular, they serve everything you might possibly want to eat. Wifi worked very well. Great place, highly recommend!
Excellent
10.0
Pros: Friendly staff
Excellent
9.0
Pros: The room was very nice. It had everything there in case I forgot something. I really like having a full size fridge and microwave in the room.
Excellent
10.0
Pros: Everything was perfect
Excellent
9.2
Pros: Location
Good
7.9
Pros: The updates room, staff was great, food options were good.
Excellent
10.0
Pros: Very clean and beautiful room with downtown view
Excellent
10.0
Pros: Nice clean convenient location
Excellent
10.0
Pros: There were a few problems with the check-in, but the staff quickly resolved them and made a room available. The hotel is very new and they are still working out some kinks, but the staff was very accommodating and professional. The kitchen stocked with basic cooking items and dishes was nice. The pool is small and the water and pool room were cold. A lot of the rooms have a great view of the mountains and city. The complementary breakfast has a nice selection of hot and cold items, and the seating area has booths with TVs, as well as tables and a counter area where you can plug in electronic devices and eat. The lobby is large and modern. Overall, it was a very enjoyable stay!
Details
Reviews
Overall 9.4 Excellent
Based on 284 reviews
Bar
10.0
Vibe
9.5
Food
9.5
Cleanliness
9.1
Room
8.5
Service
8.4
Breakfast
8.3
Location
8.2
Value
6.5
Pool
5.4
Vibe
9.4
Cleanliness
9.2
Service
8.6
Location
8.4
Breakfast
8.4
Room
8.3
Amenities
8.0
Pool
5.1
Cleanliness
9.3
Service
8.4
Room
8.2
Location
8.1
Breakfast
8.1
Amenities
7.9
Room
8.2
Comfort
7.5
10.0 Excellent
Pros: All the staff were very extremely warm and friendly.
Cons: There was no oven to bake in.
10.0 Excellent
Pros: Terrific views and super close to Talking Stick arena, Chase Field and other local activities. Valet service makes parking a breeze. All staff are so nice, friendly, efficient and professional. Awesome fitness center and pool. Room was clean, quiet and comfortable. I absolutely love this property!
Cons: Nothing. Our stay was perfect!
10.0 Excellent
Pros: Everything.
Cons: All was good.
9.6 Excellent
Pros: One of the best hotels I’ve ever been to. Check in was smooth and pleasurable as we were kindly welcomed by Luis (if I remember correctly) who was really nice and explained us everything about the amenities, etc. Our room was on the 20th floor so we had a nice city view. The room is spacious, clean and very well equipped. The gym is nice and well equipped as well, the pool was also enjoyable—in the evening we were the only ones in there. The breakfast is absolutely spectacular, they serve everything you might possibly want to eat. Wifi worked very well. Great place, highly recommend!
Cons:
10.0 Excellent
Pros: Friendly staff
Cons: The pool was a little small
9.0 Excellent
Pros: The room was very nice. It had everything there in case I forgot something. I really like having a full size fridge and microwave in the room.
Cons: No self parking.
10.0 Excellent
Pros: Everything was perfect
Cons: Everything
9.2 Excellent
Pros: Location
Cons: The air conditioning and elevators were not working the 2nd day. Breakfast-Good Staff was so helpful-All of them Will stay here again
7.9 Good
Pros: The updates room, staff was great, food options were good.
Cons: Half the rooms electricity didnt work, it was noticeably dusty in the room and the parking situation.
10.0 Excellent
Pros: Very clean and beautiful room with downtown view
Cons:
10.0 Excellent
Pros: Nice clean convenient location
Cons: Indoor pool
10.0 Excellent
Pros: There were a few problems with the check-in, but the staff quickly resolved them and made a room available. The hotel is very new and they are still working out some kinks, but the staff was very accommodating and professional. The kitchen stocked with basic cooking items and dishes was nice. The pool is small and the water and pool room were cold. A lot of the rooms have a great view of the mountains and city. The complementary breakfast has a nice selection of hot and cold items, and the seating area has booths with TVs, as well as tables and a counter area where you can plug in electronic devices and eat. The lobby is large and modern. Overall, it was a very enjoyable stay!
Cons:
Be one of the first to stay in downtown Phoenix's only extended-stay hotel, Residence Inn Phoenix Downtown. The stylish, new space boasts impressive suites and a convenient location near popular attractions such as Chase Field and Comerica Theatre. Before exploring downtown, get a good night's sleep inspired by our luxury bedding, then stop by our complimentary breakfast buffet. Our suites also offer fully equipped kitchens, perfect for preparing your favorites on the road. After fueling up, take care of your work commitments using our complimentary Wi-Fi and ergonomic workstations, or head over to our fitness center to squeeze in a workout using our cardio equipment and free weights. Hosting an event? Reserve one of our six contemporary spaces with AV equipment, high-speed Wi-Fi and an on-site culinary team to host your wedding reception or corporate banquet. Whether you're exploring the shopping and dining in Phoenix or conducting business near our hotel, feel at home at Residence Inn Phoenix Downtown.
Discover luxurious decadence in downtown Phoenix's vibrant landscape at Renaissance Phoenix Downtown Hotel. Offering 4-Star services and urban decor, our convenient hotel boasts an ideal location near an incredible array of attractions, including the Phoenix Convention Center, Chase Field, Talking Stick Resort Arena and the Phoenix Art Museum. If visiting Phoenix for business, host your next inspiring event in our sophisticated event space with over 51,000 square feet. When finished with work for the day, refresh your energy with a workout in Thrive Fitness Center, or treat yourself to tasty Southwestern cuisine at Dust Cutter, our popular, cowboy-inspired restaurant. Unpack your bags in thoughtfully-appointed hotel accommodations with modern sophistication and second-home comfort. Enjoy pillowtop bedding, designer bathrooms and high-speed Wi-Fi access. Or, upgrade to a hotel suite for deluxe amenities and exclusive Club Lounge access. The Renaissance Phoenix Downtown Hotel wants to make your stay flawless.
Overall 9.1 Excellent
Based on 1,772 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Good
7.9
Pros: Bar food and staff
Excellent
9.6
Pros: Beautiful Facility, nice design
Good
7.1
Pros: Helpful staff and very clean facilities. Close to a lot of good things around the city center. The gym was nice.
Excellent
10.0
Pros: It was just a walking distance to the ballpark.
Excellent
9.6
Pros: The location was perfect....very close to the ball park for us to watch the Dbacks. Very clean rooms
Excellent
10.0
Excellent
8.0
Pros: Location was great and beds were wonderful
Good
7.9
Excellent
10.0
Pros: Everything like it should be pleasure to stay there
Excellent
10.0
Pros: The beds were very comfortable and the staff was courteous and highly professional.
Excellent
9.6
Pros: The location is perfect! very walkable to everything in the downtown area, both the baseball stadium and basketball arena are about a five minute walk. A lot of restaurants are very close by, you also cant beat having a starbucks in the lobby.
Mediocre
3.0
Pros: The view of downtown Phoenix.
Details
Reviews
Overall 9.1 Excellent
Based on 1,772 reviews
Vibe
9.3
Amenities
9.2
Comfort
9.0
Bar
9.0
Location
9.0
Service
8.9
Cleanliness
8.6
Room
8.6
Wellness
7.2
WiFi
5.1
Breakfast
4.7
Value
3.6
Pool
3.3
Location
9.2
Vibe
9.2
Amenities
8.9
Comfort
8.9
Service
8.8
Cleanliness
8.8
Room
8.6
Pool
3.5
Amenities
9.4
Vibe
9.2
Service
9.1
Location
9.1
Comfort
9.1
Room
8.3
Value
3.6
Pool
2.9
Service
8.9
7.9 Good
Pros: Bar food and staff
Cons: Breakfast restaurant was not open during our stay
9.6 Excellent
Pros: Beautiful Facility, nice design
Cons: Nothing
7.1 Good
Pros: Helpful staff and very clean facilities. Close to a lot of good things around the city center. The gym was nice.
Cons: No place to eat breakfast, lunch or dinner in the hotel. The hotel could have provided a Bluetooth speaker in every room. I think parking should be free for anyone who is a guest of the hotel, all the other hotels I've stayed does. I didn't see any book or catalog in the room what the property offers, things to do, what things are provided for the guest, etc....
10.0 Excellent
Pros: It was just a walking distance to the ballpark.
Cons: Valet. We waited in the street for like 20 minutes blocking traffic.
9.6 Excellent
Pros: The location was perfect....very close to the ball park for us to watch the Dbacks. Very clean rooms
Cons: larger pool area
10.0 Excellent
Pros:
Cons: Toilet area is a it small. In room Coffee not too good
8.0 Excellent
Pros: Location was great and beds were wonderful
Cons: The parking fees 39 dollars a day
7.9 Good
Pros:
Cons: I did not appreciate having an active shooter drill in the lobby. This is not security. It's a sick show. I know a Marriott in Arizona maybe beyond your purview, but I would not have stayed there had I known in advance.
10.0 Excellent
Pros: Everything like it should be pleasure to stay there
Cons:
10.0 Excellent
Pros: The beds were very comfortable and the staff was courteous and highly professional.
Cons: The valet fees are TOO HIGH!
9.6 Excellent
Pros: The location is perfect! very walkable to everything in the downtown area, both the baseball stadium and basketball arena are about a five minute walk. A lot of restaurants are very close by, you also cant beat having a starbucks in the lobby.
Cons: the pool it is EXTREMELY SMALL. If you dont plan on using the pool this hotel is perfect, but the pool such a let down.
3.0 Mediocre
Pros: The view of downtown Phoenix.
Cons: They charged my card 8 times for different transaction amounts totaling almost 1000.00 and when i tried talkimg to the manager she just kept telling me that she would have to do more research and get back to me. After 3 hours on the phone with her no fix.
Discover luxurious decadence in downtown Phoenix's vibrant landscape at Renaissance Phoenix Downtown Hotel. Offering 4-Star services and urban decor, our convenient hotel boasts an ideal location near an incredible array of attractions, including the Phoenix Convention Center, Chase Field, Talking Stick Resort Arena and the Phoenix Art Museum. If visiting Phoenix for business, host your next inspiring event in our sophisticated event space with over 51,000 square feet. When finished with work for the day, refresh your energy with a workout in Thrive Fitness Center, or treat yourself to tasty Southwestern cuisine at Dust Cutter, our popular, cowboy-inspired restaurant. Unpack your bags in thoughtfully-appointed hotel accommodations with modern sophistication and second-home comfort. Enjoy pillowtop bedding, designer bathrooms and high-speed Wi-Fi access. Or, upgrade to a hotel suite for deluxe amenities and exclusive Club Lounge access. The Renaissance Phoenix Downtown Hotel wants to make your stay flawless.
With big-city flair befitting the nation’s sixth largest metropolis, Kimpton Hotel Palomar Phoenix ups the ante in the Valley of the Sun. With a prime downtown location in the shopping, dining and nightlife hub known as CityScape, the four-star Kimpton Hotel Palomar Phoenix ditches the Old West for a new frontier of style and comfort. The upscale boutique hotel features LUSTRE Rooftop Bar, a Phoenix hot spot, and is walking distance from the convention center and two sports venues.
Overall 9.1 Excellent
Based on 1,690 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Nice location really helpful staff good service
Good
7.0
Excellent
9.6
Pros: Location is great, nice establishments in and around the building.
Excellent
10.0
Pros: The staff went above and beyond to help us celebrate my husbands birthday celebration complete with a surprise champagne service!!
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Pool area! It's on the roof top
Good
7.0
Pros: The location is great!
Excellent
10.0
Pros: Such Great design and amazingly attentive staff. Spacious and well decorated rooms with a gorgeous bathroom. We loved our stay! Valet service was on point, they were so quick and friendly, which is a perfect way to be greeted upon arriving.
Good
7.5
Pros: Good hotel for business traveler Location WiFi
Excellent
9.6
Pros: Great location. Good places to eat.
Excellent
10.0
Pros: Great hotel, all about service. Took advantage of a $50 special to check out at 5. What a nice lazy Sunday.
Excellent
10.0
Pros: Everyone was very professional and kind and went out of their way to accommodate my requests. The hotel has a comfortable vibe and I would definitely return.
Details
Reviews
Overall 9.1 Excellent
Based on 1,690 reviews
Service
9.2
Location
9.2
Bar
9.0
Food
8.8
Room
8.3
Comfort
6.8
WiFi
6.7
Breakfast
6.6
Value
6.1
Service
9.5
Location
9.3
Cleanliness
8.3
Amenities
8.3
Room
7.7
Comfort
6.7
Location
9.3
Service
9.1
Vibe
8.5
Food
8.3
Room
8.2
Comfort
6.8
Value
5.5
Location
9.1
Service
9.0
Room
7.6
10.0 Excellent
Pros: Nice location really helpful staff good service
Cons:
7.0 Good
Pros:
Cons: No towels. Called 3 times to ask for them. Took 6 hours to finally get them. Called multiple times to get a shower chair. Not at all what was expected for this quality of hotel.
9.6 Excellent
Pros: Location is great, nice establishments in and around the building.
Cons: Didn't like the public pool/club
10.0 Excellent
Pros: The staff went above and beyond to help us celebrate my husbands birthday celebration complete with a surprise champagne service!!
Cons: No
10.0 Excellent
Pros: Everything
Cons:
10.0 Excellent
Pros: Pool area! It's on the roof top
Cons:
7.0 Good
Pros: The location is great!
Cons: Parking was confusing. And then so. Was figuring out the entrance from parling lot. Pool is small.
10.0 Excellent
Pros: Such Great design and amazingly attentive staff. Spacious and well decorated rooms with a gorgeous bathroom. We loved our stay! Valet service was on point, they were so quick and friendly, which is a perfect way to be greeted upon arriving.
Cons: I didn’t love that there wasn’t a fan in the bathroom but it wasn’t enough to make our stay unpleasant in the least.
7.5 Good
Pros: Good hotel for business traveler Location WiFi
Cons: Nothing
9.6 Excellent
Pros: Great location. Good places to eat.
Cons: None.
10.0 Excellent
Pros: Great hotel, all about service. Took advantage of a $50 special to check out at 5. What a nice lazy Sunday.
Cons:
10.0 Excellent
Pros: Everyone was very professional and kind and went out of their way to accommodate my requests. The hotel has a comfortable vibe and I would definitely return.
Cons:
With big-city flair befitting the nation’s sixth largest metropolis, Kimpton Hotel Palomar Phoenix ups the ante in the Valley of the Sun. With a prime downtown location in the shopping, dining and nightlife hub known as CityScape, the four-star Kimpton Hotel Palomar Phoenix ditches the Old West for a new frontier of style and comfort. The upscale boutique hotel features LUSTRE Rooftop Bar, a Phoenix hot spot, and is walking distance from the convention center and two sports venues.
The Hampton Inn & Suites Phoenix Downtown is just steps from it all. Our hotel is adjacent to the new ASU downtown campus and blocks from Fortune 500 companies like Ernst & Young and JP Morgan Chase. Walk to events at Phoenix Convention Center, restaurants at CityScape, Suns games at Talking Stick Resort Arena, and Diamondbacks games at Chase Field – all within a mile of our hotel. Every room offers a 50-inch HDTV, mini-refrigerator, coffeemaker, and desk with ergonomic chair. Link devices to free WiFi and stretch out on the clean and fresh Hampton bed®. Here a few days for work or spring training? Suites are perfect with a living area, sofa bed, microwave and bar sink – some also have picture windows for great views over downtown. Wake up to free hot breakfast including freshly baked waffles, oatmeal, eggs, bacon, fruit and pastries. There’s always free hot coffee and tea in the lobby, a nice treat on your way in or out the door. Grab a Hampton’s On the Run™ Breakfast Bag if you’re in a hurry on weekdays or pick up snacks and drinks anytime at our Suite Shop. Our fitness center, guest laundry room and business center are open daily, and our meeting room has plenty of natural light and all the latest technology for successful events in Phoenix.
Overall 9.0 Excellent
Based on 808 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Excellent
8.3
Pros: Location
Excellent
10.0
Pros: Very close to Talking Stick Arena. Parking was the only bad thing, had to walk and park in a non hotel parking lot . Other than that it was good.
Excellent
9.6
Pros: good variety, easily accessible and tasted good.
Okay
5.4
Pros: Breakfast and location were great.
Excellent
10.0
Pros: The staff and comfortable bed
Excellent
9.2
Pros: Bed was like a clown Great
Okay
4.2
Pros: Hotel is good located in the Heart of downtown. Check in worked well, easy and friendly
Excellent
10.0
Pros: Location.
Excellent
10.0
Pros: Great location, free hot breakfast, nice view, everything is brand new
Excellent
10.0
Excellent
10.0
Pros: Cleanliness, modern, spacious, comfortable facilities/rooms. Very friendly and attentive staff. Amenities.
Excellent
10.0
Pros: Everything
Details
Reviews
Overall 9.0 Excellent
Based on 808 reviews
Vibe
9.4
Breakfast
9.3
Service
9.2
Cleanliness
9.1
Room
8.6
Wellness
8.3
Amenities
7.7
Location
7.0
Value
5.7
Pool
0.0
Breakfast
9.5
Cleanliness
9.3
Vibe
9.1
Service
8.9
Room
8.2
Amenities
7.8
Location
6.6
Value
5.8
Pool
0.0
Vibe
9.3
Service
9.1
Breakfast
9.1
Cleanliness
8.8
Room
7.8
Comfort
6.8
Location
6.6
Value
4.9
Service
9.3
Cleanliness
8.7
Room
8.2
Location
7.3
8.3 Excellent
Pros: Location
Cons: Getting charged for parking ! That’s ridiculous
10.0 Excellent
Pros: Very close to Talking Stick Arena. Parking was the only bad thing, had to walk and park in a non hotel parking lot . Other than that it was good.
Cons: Clean and close to everything
9.6 Excellent
Pros: good variety, easily accessible and tasted good.
Cons: There were 4 adults in the room and there was only 1 set of shampoo, conditioner, 1 bar of soap for the shower. We had brought our own and yes we could have called the front desk for more but then an employee would have been incovienced when the room was booked for 4 it could have been more prepared for 4 persons. Only complaint I have if you really want to know, very minor issue.
5.4 Okay
Pros: Breakfast and location were great.
Cons: The AC in the room was the kind you would find in tiny motels. Very noisy. Alternating no air (until the temp was unbearable) with cold air, to maintain an average temperature at around 70°. The cost was trap. Made reservation early at $235 per room. Couldn't change to the current rate of $180, even though there were rooms available.
10.0 Excellent
Pros: The staff and comfortable bed
Cons: None
9.2 Excellent
Pros: Bed was like a clown Great
Cons: No parking lot
4.2 Okay
Pros: Hotel is good located in the Heart of downtown. Check in worked well, easy and friendly
Cons: Bed sheets with blood spots. Hotel is located direct (and i mean direct with no distance) to an Construction site. It’s extremely loud even during night time there are some machines running. You don’t need to set the alarm to wake up.... i left at 5am because at the airport it’s better... The mentioned price on booking was not even close. 280 usd on booking to 350 in reality for 2 nights
10.0 Excellent
Pros: Location.
Cons: Breakfast.
10.0 Excellent
Pros: Great location, free hot breakfast, nice view, everything is brand new
Cons: Everything was great
10.0 Excellent
Pros:
Cons: Fan noise in bathroom
10.0 Excellent
Pros: Cleanliness, modern, spacious, comfortable facilities/rooms. Very friendly and attentive staff. Amenities.
Cons: Nothing
10.0 Excellent
Pros: Everything
Cons:
The Hampton Inn & Suites Phoenix Downtown is just steps from it all. Our hotel is adjacent to the new ASU downtown campus and blocks from Fortune 500 companies like Ernst & Young and JP Morgan Chase. Walk to events at Phoenix Convention Center, restaurants at CityScape, Suns games at Talking Stick Resort Arena, and Diamondbacks games at Chase Field – all within a mile of our hotel. Every room offers a 50-inch HDTV, mini-refrigerator, coffeemaker, and desk with ergonomic chair. Link devices to free WiFi and stretch out on the clean and fresh Hampton bed®. Here a few days for work or spring training? Suites are perfect with a living area, sofa bed, microwave and bar sink – some also have picture windows for great views over downtown. Wake up to free hot breakfast including freshly baked waffles, oatmeal, eggs, bacon, fruit and pastries. There’s always free hot coffee and tea in the lobby, a nice treat on your way in or out the door. Grab a Hampton’s On the Run™ Breakfast Bag if you’re in a hurry on weekdays or pick up snacks and drinks anytime at our Suite Shop. Our fitness center, guest laundry room and business center are open daily, and our meeting room has plenty of natural light and all the latest technology for successful events in Phoenix.
With a prime location near major offices, universities, pro sports arenas and theatres, Hilton Garden Inn Phoenix Downtown is the perfect base for your visit. Walk to the Phoenix Convention Center and offices for JP Morgan Chase, Ernst & Young and UnitedHealthcare, and enjoy local restaurants, concerts, museums, and Suns and Diamondbacks games – all within blocks of our hotel. ASU's downtown campus and the University of Arizona College of Medicine - Phoenix are also steps away. Count on a memorable stay in a historic yet modern atmosphere. Built in 1932, the hotel features original Art Deco design and a grand lobby with restored columns and marble touches. Enjoy the easy ambience of Monroe's lobby bar, breakfast in our Garden Grille restaurant, or a savory dinner at Nook Kitchen. Exercise in the 24-hour fitness center, and work smart in the 24-hour business center. Our stylish hotel is ideal for any event; we offer an executive boardroom, two ballrooms and flexible pre-function space for up to 200 guests. Transportation is easy with a 2-minute walk to the Valley Metro Light Rail station, and PHX Airport just 5 miles away.
Overall 9.0 Excellent
Based on 610 reviews
All Reviews
- All Reviews
- Solo
- Couples
- Families
Excellent
10.0
Pros: Loved the location and room size! Very comfortable.
Excellent
10.0
Pros: Lovely room, super comfy bed, lovely breakfast, friendly staff
Okay
5.8
Pros: Close to airport and convention center.
Excellent
10.0
Pros: Bedding was nice
Excellent
10.0
Pros: Gorgeous art-deco building lovingly maintained with modern and super-comfortable bedrooms. It's a real treat for architecture-lovers - some of the lifts are original and much of the original interior detail seems to have been preserved. The staff were excellent, too. I arrived very early and they texted me as soon as my room was ready and before check-in time - much appreciated. The restaurant downstairs did an excellent veggie pasta dish and the staff were really friendly.
Good
7.0
Pros: Location was awesome especially if you want to attend a game or venue at Talking Stick Arena. Liked how they kept the historical architecture.
Excellent
10.0
Pros: The rooftop bar!
Excellent
10.0
Pros: I really enjoyed my stay at the Hilton Garden Inn! The staff members were friendly, the location was great, and the room was comfortable and clean. I also liked being able to pick my room!
Excellent
8.8
Pros: Good location but parking was a nightmare! $35 for Valet parking is ridiculous I was told there was cheaper parking in the garage next door but it turned out it was completely coned off and only for business visitors I ended up doing meter parking! What a pain for two days
Excellent
10.0
Pros: 1930's era artdeco building very convenient to the Orpheum Theater, Symphony, Nook Kitchen on site has excellent cuisine, with city lights enhanced experience. Valet folks were friendly and helpful as were all staff.
Excellent
9.2
Pros: Excellent location, very cozy hotel and excellent staff. Everyone was very helpful
Excellent
10.0
Pros: Ambiance in the lobby is great!
Details
Reviews
Overall 9.0 Excellent
Based on 610 reviews
Wellness
9.2
Room
9.2
Vibe
9.1
Bar
9.1
Service
9.0
Cleanliness
8.8
Food
8.5
Amenities
8.1
Comfort
7.9
Location
7.8
Breakfast
6.4
Value
4.7
Room
8.9
Service
8.8
Cleanliness
8.7
Comfort
7.9
Location
7.4
Service
9.2
Room
8.9
Comfort
7.7
Location
7.4
Service
8.9
Room
8.7
Location
7.6
10.0 Excellent
Pros: Loved the location and room size! Very comfortable.
Cons:
10.0 Excellent
Pros: Lovely room, super comfy bed, lovely breakfast, friendly staff
Cons:
5.8 Okay
Pros: Close to airport and convention center.
Cons: Small. No pool. No fan in bathroom. You do not get breakfast with your stay.
10.0 Excellent
Pros: Bedding was nice
Cons: Valet is so expensive
10.0 Excellent
Pros: Gorgeous art-deco building lovingly maintained with modern and super-comfortable bedrooms. It's a real treat for architecture-lovers - some of the lifts are original and much of the original interior detail seems to have been preserved. The staff were excellent, too. I arrived very early and they texted me as soon as my room was ready and before check-in time - much appreciated. The restaurant downstairs did an excellent veggie pasta dish and the staff were really friendly.
Cons: Downtown Phoenix on a Sunday - not much going on. Didn't feel completely safe walking around. But, not many people in the States seem to walk, ever, so perhaps it's not a big issue for most.
7.0 Good
Pros: Location was awesome especially if you want to attend a game or venue at Talking Stick Arena. Liked how they kept the historical architecture.
Cons: Would probably prefer Hyatt because of hot tub. On a St Patty's Day with a Suns game going on, a street celebration outside the door and a fairly full bar... on a Saturday... the rooftop bar and the lobby bar closed by 11:30. Lovely night. Keep open!
10.0 Excellent
Pros: The rooftop bar!
Cons: That there wasn’t freebies breakfast.
10.0 Excellent
Pros: I really enjoyed my stay at the Hilton Garden Inn! The staff members were friendly, the location was great, and the room was comfortable and clean. I also liked being able to pick my room!
Cons:
8.8 Excellent
Pros: Good location but parking was a nightmare! $35 for Valet parking is ridiculous I was told there was cheaper parking in the garage next door but it turned out it was completely coned off and only for business visitors I ended up doing meter parking! What a pain for two days
Cons: The parking situation was a nightmare
10.0 Excellent
Pros: 1930's era artdeco building very convenient to the Orpheum Theater, Symphony, Nook Kitchen on site has excellent cuisine, with city lights enhanced experience. Valet folks were friendly and helpful as were all staff.
Cons: Not really.
9.2 Excellent
Pros: Excellent location, very cozy hotel and excellent staff. Everyone was very helpful
Cons: The breakfast buffet was a little small, but the food was still excellent
10.0 Excellent
Pros: Ambiance in the lobby is great!
Cons: n/a
With a prime location near major offices, universities, pro sports arenas and theatres, Hilton Garden Inn Phoenix Downtown is the perfect base for your visit. Walk to the Phoenix Convention Center and offices for JP Morgan Chase, Ernst & Young and UnitedHealthcare, and enjoy local restaurants, concerts, museums, and Suns and Diamondbacks games – all within blocks of our hotel. ASU's downtown campus and the University of Arizona College of Medicine - Phoenix are also steps away. Count on a memorable stay in a historic yet modern atmosphere. Built in 1932, the hotel features original Art Deco design and a grand lobby with restored columns and marble touches. Enjoy the easy ambience of Monroe's lobby bar, breakfast in our Garden Grille restaurant, or a savory dinner at Nook Kitchen. Exercise in the 24-hour fitness center, and work smart in the 24-hour business center. Our stylish hotel is ideal for any event; we offer an executive boardroom, two ballrooms and flexible pre-function space for up to 200 guests. Transportation is easy with a 2-minute walk to the Valley Metro Light Rail station, and PHX Airport just 5 miles away.
Every part of FOUND:RE Phoenix is designed for inspired ideas. No matter where you are in the hotel, you'll be surrounded by top-notch, local artwork, a staff hell-bent on making you happy, food and drinks from MATCH Restaurant & Cocktails, and a commitment to creativity and quality that redefines expectations.
Overall 8.9 Excellent
Based on 1,507 reviews
All Reviews
- All Reviews
- Couples
- Solo
- Families
- Business
Excellent
10.0
Pros: Artsy, comfortable, super nice staff - this is the way a modern hotel should be.
Excellent
8.8
Pros: The convenient location where the city center and the airport nearby. The room has a nice and cool interior setting. Some good restaurants are nearby.
Mediocre
2.5
Pros: The gentleman who checked me in was the only positive thing I experienced
Excellent
10.0
Pros: Hotel was a great vibe and wasnt too crowded at the pool! Upgrade to the suite you wont regret it.
Okay
5.0
Pros: Bed was comfy, staff was nice
Excellent
9.6
Pros: Great Style and good Food! Andrew S helped us out with all we needed!
Excellent
9.0
Pros: The staff are very personable and also very helpful and professional. They did their best in making me feel comfortable from the people at the front door who were polite and I enjoyed talking to and who were interested in how I was doing, to the counter staff Michael on a daily basis who answered my questions , Evan who helped me to check out to the woman who checked me in to another woman at the counter (I apologize for not remembering your names) who helped me in a matter to both Josephs (engineers), William the taxi driver was exceptional, reliable, knowledgeable and a good driver. Also the Margherita Pizza at The Match is one of the best pizzas I have had and I tried the Kylt Lifter a local red ale which is very good. The rail line (metro) was very convenient. There was also a young waitress from the Old Spaghetti Factory who I had stopped on the street for directions and she was very kind and took the time to look up directions and provided me with info and even offered to give me the money to buy a ticket for the rail which I was not familiar with and didn't have the change necessary but I did refuse the money. I will always remember her kindness and generosity of spirit. As a result of having met this person who was also wearing the logo of the Old Spaghetti Factory on her shirt I decided to go there for supper and both the meal and cheesecake were very good. There was also a man who helped me with the Kiosk at the rail line and appeared to be experiencing hard times as he was limping and had gauze bandage around his upper arm but even when I offered him a tip for his help he refused and told me to pay it forward and do it for someone else. I enjoyed the Wells Fargo Museum the host Steve was very informative and a pleasure to talk to from an actual stage coach to Wyeth and Remington sculptures, it was fun. The Police Museum is worth visiting. The retired woman officer was very interesting to listen to about the changes that took place.
Excellent
10.0
Pros: The welcoming environment and comfy bed!! The view from the top floor was amazing!
Excellent
9.2
Pros: The location was bang on. Good for the light rail and the arts district. The rooms were well appointed with everything you could possibly need. The pool and gym areas were pristine. Nice bar restaurant area too.
Good
7.0
Pros: great and different decor, staff was friendly
Excellent
9.0
Pros: So clean
Excellent
8.0
Details
Reviews
Overall 8.9 Excellent
Based on 1,507 reviews
Vibe
9.4
Bar
8.9
Room
8.5
Cleanliness
8.4
Food
8.4
Service
8.3
Location
8.3
Amenities
8.0
Comfort
7.3
Breakfast
6.9
WiFi
5.8
Value
4.9
Wellness
4.1
Vibe
9.4
Bar
9.1
Room
8.5
Amenities
8.2
Service
8.2
Location
7.6
Food
7.5
Comfort
7.3
Breakfast
6.4
Pool
6.2
Value
5.1
Vibe
9.1
Food
8.7
Room
8.6
Service
8.6
Location
8.5
Vibe
9.2
Food
8.5
Service
8.5
Room
8.0
Location
8.0
Comfort
7.3
Value
4.7
Vibe
9.3
Bar
9.1
Food
8.3
Room
8.2
Service
7.9
Comfort
7.6
Value
4.4
10.0 Excellent
Pros: Artsy, comfortable, super nice staff - this is the way a modern hotel should be.
Cons:
8.8 Excellent
Pros: The convenient location where the city center and the airport nearby. The room has a nice and cool interior setting. Some good restaurants are nearby.
Cons: No bathtub. When I checked in, the registration system was down, therefore I had to wait 15 minutes or so for my registration.
2.5 Mediocre
Pros: The gentleman who checked me in was the only positive thing I experienced
Cons: The hotel stole my property and double charged me
10.0 Excellent
Pros: Hotel was a great vibe and wasnt too crowded at the pool! Upgrade to the suite you wont regret it.
Cons:
5.0 Okay
Pros: Bed was comfy, staff was nice
Cons: Internet sucked. Couldn’t accommodate my requests. Cold floors. Not worth what I paid for it.
9.6 Excellent
Pros: Great Style and good Food! Andrew S helped us out with all we needed!
Cons:
9.0 Excellent
Pros: The staff are very personable and also very helpful and professional. They did their best in making me feel comfortable from the people at the front door who were polite and I enjoyed talking to and who were interested in how I was doing, to the counter staff Michael on a daily basis who answered my questions , Evan who helped me to check out to the woman who checked me in to another woman at the counter (I apologize for not remembering your names) who helped me in a matter to both Josephs (engineers), William the taxi driver was exceptional, reliable, knowledgeable and a good driver. Also the Margherita Pizza at The Match is one of the best pizzas I have had and I tried the Kylt Lifter a local red ale which is very good. The rail line (metro) was very convenient. There was also a young waitress from the Old Spaghetti Factory who I had stopped on the street for directions and she was very kind and took the time to look up directions and provided me with info and even offered to give me the money to buy a ticket for the rail which I was not familiar with and didn't have the change necessary but I did refuse the money. I will always remember her kindness and generosity of spirit. As a result of having met this person who was also wearing the logo of the Old Spaghetti Factory on her shirt I decided to go there for supper and both the meal and cheesecake were very good. There was also a man who helped me with the Kiosk at the rail line and appeared to be experiencing hard times as he was limping and had gauze bandage around his upper arm but even when I offered him a tip for his help he refused and told me to pay it forward and do it for someone else. I enjoyed the Wells Fargo Museum the host Steve was very informative and a pleasure to talk to from an actual stage coach to Wyeth and Remington sculptures, it was fun. The Police Museum is worth visiting. The retired woman officer was very interesting to listen to about the changes that took place.
Cons: As I don't drive, the area at night was deserted so I was nervous about walking around by myself but that is everywhere now.
10.0 Excellent
Pros: The welcoming environment and comfy bed!! The view from the top floor was amazing!
Cons: I enjoyed it all!
9.2 Excellent
Pros: The location was bang on. Good for the light rail and the arts district. The rooms were well appointed with everything you could possibly need. The pool and gym areas were pristine. Nice bar restaurant area too.
Cons: We had a problem with our first room : 3cm gap around the balcony door which we didn't notice until returning to our room after dinner to find BBQ food smells permeating the whole room and audible traffic noise. They'd clearly tried to repair it but had failed. It was room 807. Thankfully there was an alternative room available so the kind staff moved us. This was 100% better, thank you!
7.0 Good
Pros: great and different decor, staff was friendly
Cons: Housekeeping Dept. is a mess: did not clean my room on two occasions until I called in the afternoon (I had put "Re:fresh" sign out&left tip) no business computer (or printer to print boarding passes) high-priced menu items (because of downtown Phoenix?
9.0 Excellent
Pros: So clean
Cons: Need breakfast to be include
8.0 Excellent
Pros:
Cons: Janitor could not barge into our rooms and not bother us as much.
Every part of FOUND:RE Phoenix is designed for inspired ideas. No matter where you are in the hotel, you'll be surrounded by top-notch, local artwork, a staff hell-bent on making you happy, food and drinks from MATCH Restaurant & Cocktails, and a commitment to creativity and quality that redefines expectations.
Panoramic views meet modern interiors at The Westin Phoenix Downtown. Located in the heart of downtown Phoenix, AZ, we’re walking distance to the city’s most compelling attractions, including the Phoenix Convention Center, Chase Field and Talking Stick Resort Arena. Upscale well-being awaits you in our spacious, pet-friendly hotel rooms and suites. Floor to ceiling windows flood the space with natural light, while deluxe amenities, thoughtful essentials and signature Westin Heavenly® beds fulfill your relaxation needs. Our productive meeting and event spaces, enhanced by expert planners and custom catering, let you easily connect and collaborate. Whether you're in Phoenix, AZ for business or family fun, fuel your experience with fresh, farm-to-table cuisine at Province Urban Kitchen & Bar. After a full day, rejuvenate with a soothing in-room massage or exhilirating swim in our refreshing Lapis Terrace Pool. As a prime downtown location across from the Light Rail stop, our Phoenix hotel is your haven.
Overall 8.9 Excellent
Based on 1,248 reviews
All Reviews
- All Reviews
- Families
- Couples
Excellent
10.0
Pros: Everything was perfect. I didn't think true hospitality existed anymore. The room was incredibly comfortable and quiet. Serenity spilled out of the sheets on my King Sized bed. If you need a weekend to escape your stressful life, stay at this hotel. The room service was excellent as well. I assumed the food would be cheap tasting but I was incredibly impressed. I will definitely return and be a loyal customer. Platinum Status here I come!
Excellent
10.0
Pros: Me and my wife really loved how clean and neat our room was. Once we got to our room at the end of our long day, it was nice and quiet, and we really felt like we were alone. Very, very nice hotel!
Poor
1.0
Pros: i didn't even check in. this was NOT a 4 star. it smelled like pot, was outdated. i paid for a westin out of pocket. how do i get reimbursed?
Excellent
9.0
Pros: Very upscale, modern, aesthetically pleasing. All the guest rooms are on the top floors so you have great city views.
Excellent
10.0
Pros: Clean hotel, comfortable beds and great view. We were close to lots of entertainment and dining options.
Excellent
9.6
Pros: Bed was extremely comfortable, room size and bathroom were exceptional. I DO resent you have to pay for the internet...it is NOT a cheap place to stay.
Excellent
9.2
Pros: The location was perfect for the events we had planned.
Excellent
9.0
Pros: Spacious room!
Excellent
8.8
Pros: Beautiful rum and very polite staff!
Excellent
10.0
Pros: Gorgeous, large, clean and quiet rooms- perfect for getting work done in one of their bathrobes. Exceptional staff made every accommodation and request effortless.
Excellent
9.6
Pros: The room was beautiful and clean. It was so spacious and the staff was absolutely amazing and friendly. The beds were comfortable and clean. The pool was a bit small for the hotel but overall it was great. The amount of security and privacy they provide is outstanding. I will definitely be back.
Excellent
10.0
Details
Reviews
Overall 8.9 Excellent
Based on 1,248 reviews
Room
9.1
Vibe
9.0
Comfort
8.7
Service
8.6
Cleanliness
8.1
Location
8.1
Breakfast
7.4
Value
5.3
Pool
3.1
WiFi
1.4
Room
8.8
Comfort
8.8
Service
8.3
Location
8.2
Cleanliness
7.8
Value
5.5
Pool
3.0
Room
9.0
Service
8.6
Vibe
8.3
Location
7.9
10.0 Excellent
Pros: Everything was perfect. I didn't think true hospitality existed anymore. The room was incredibly comfortable and quiet. Serenity spilled out of the sheets on my King Sized bed. If you need a weekend to escape your stressful life, stay at this hotel. The room service was excellent as well. I assumed the food would be cheap tasting but I was incredibly impressed. I will definitely return and be a loyal customer. Platinum Status here I come!
Cons: I can't think of anything. I would have liked a pet friendly dining area. Or a pet friendly lounge. Maybe that can happen in the future? Please?
10.0 Excellent
Pros: Me and my wife really loved how clean and neat our room was. Once we got to our room at the end of our long day, it was nice and quiet, and we really felt like we were alone. Very, very nice hotel!
Cons: The men who worked the valet parking were very generous, nice, and hard workers, but I would've rather parked in a parking lot or garage instead.
1.0 Poor
Pros: i didn't even check in. this was NOT a 4 star. it smelled like pot, was outdated. i paid for a westin out of pocket. how do i get reimbursed?
Cons: NOT a 4 star. it smelled like pot, was outdated.
9.0 Excellent
Pros: Very upscale, modern, aesthetically pleasing. All the guest rooms are on the top floors so you have great city views.
Cons: Parking is valet only, $34 per night for guests, $12 or more for for visitors. I would have gladly parked my own car and carried my own luggage for this price!
10.0 Excellent
Pros: Clean hotel, comfortable beds and great view. We were close to lots of entertainment and dining options.
Cons: None
9.6 Excellent
Pros: Bed was extremely comfortable, room size and bathroom were exceptional. I DO resent you have to pay for the internet...it is NOT a cheap place to stay.
Cons: Paying for the internet. I don’t mind paying parking in a downtown hotel, but really...internet???
9.2 Excellent
Pros: The location was perfect for the events we had planned.
Cons: We checked out the pool and were disappointed in the upkeep. The rest of the hotel was beautiful and fragrant inside.
9.0 Excellent
Pros: Spacious room!
Cons: Got charge $15 for WiFi and $34 for parking.
8.8 Excellent
Pros: Beautiful rum and very polite staff!
Cons: Pool is a joke, especially with construction on a high-rise 20 feet away, one could get killed with a errant spanner!
10.0 Excellent
Pros: Gorgeous, large, clean and quiet rooms- perfect for getting work done in one of their bathrobes. Exceptional staff made every accommodation and request effortless.
Cons: Parking is a challenge and expensive but the hotel location is so good- across from the train and in the heart of downtown, so was to be expected.
9.6 Excellent
Pros: The room was beautiful and clean. It was so spacious and the staff was absolutely amazing and friendly. The beds were comfortable and clean. The pool was a bit small for the hotel but overall it was great. The amount of security and privacy they provide is outstanding. I will definitely be back.
Cons: The valet prices were a bit high but it was also very convenient given the area the hotel is located.
10.0 Excellent
Pros:
Cons: The beds are slightly uncomfortable.
Panoramic views meet modern interiors at The Westin Phoenix Downtown. Located in the heart of downtown Phoenix, AZ, we’re walking distance to the city’s most compelling attractions, including the Phoenix Convention Center, Chase Field and Talking Stick Resort Arena. Upscale well-being awaits you in our spacious, pet-friendly hotel rooms and suites. Floor to ceiling windows flood the space with natural light, while deluxe amenities, thoughtful essentials and signature Westin Heavenly® beds fulfill your relaxation needs. Our productive meeting and event spaces, enhanced by expert planners and custom catering, let you easily connect and collaborate. Whether you're in Phoenix, AZ for business or family fun, fuel your experience with fresh, farm-to-table cuisine at Province Urban Kitchen & Bar. After a full day, rejuvenate with a soothing in-room massage or exhilirating swim in our refreshing Lapis Terrace Pool. As a prime downtown location across from the Light Rail stop, our Phoenix hotel is your haven.
Get FREE high-speed Internet access at this SpringHill Suites. Blocks away from Convention Center, Chase Field, US Airways Center, ASU Downtown Campus, Federal and City Court buildings. Marriott's moderately priced all studio-suites hotel, is designed for guests who want spacious and functional accommodations when on the road. Enjoy one of our studio suites which offers a comfortable area for sleeping, working and relaxing. Special amenities include a wet bar area with a mini-refrigerator, microwave, coffee maker, a well-lit work area, sofa sleeper, lounge chair, and iron/board. To further enhance your stay, we offer a COMPLIMENTARY breakfast buffet, free local phone calls, swimming pool, whirlpool and cardio room.
Overall 8.9 Excellent
Based on 1,215 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Friendly staff, always helpful. This is our place to go to when we attend concerts and sporting events.
Excellent
9.0
Pros: Location was good as were the staff and breakfasts.
Excellent
10.0
Pros: Excellent staff, comfortable and clean rooms. Convenient location. Very nice place!
Excellent
10.0
Pros: Awesome hotel
Excellent
10.0
Pros: Everything , everyone is really nice . Best customer service ever.
Good
7.1
Pros: The pool
Excellent
10.0
Pros: Close to chase Field
Excellent
10.0
Pros: Nice comfy stay. Staff is really nice and helpful.
Excellent
9.0
Pros: Really nice rooms. Good breakfast.
Excellent
9.6
Excellent
9.2
Pros: The free shuttle that saved us a uber ride. Close to the symphony hall and other downtown locations. Coffee was really good here
Excellent
10.0
Pros: People!!
Details
Reviews
Overall 8.9 Excellent
Based on 1,215 reviews
Service
9.4
Location
9.4
Wellness
9.3
WiFi
9.2
Value
9.0
Breakfast
8.8
Room
8.3
Comfort
8.2
Food
6.0
Service
9.7
Location
9.4
Value
9.2
Breakfast
9.2
Comfort
8.4
Room
8.3
Service
9.3
Comfort
8.5
Room
7.8
Service
9.5
Location
9.5
Breakfast
8.6
Comfort
8.4
Cleanliness
8.3
Room
7.9
Breakfast
8.7
10.0 Excellent
Pros: Friendly staff, always helpful. This is our place to go to when we attend concerts and sporting events.
Cons:
9.0 Excellent
Pros: Location was good as were the staff and breakfasts.
Cons: The fan in the air conditioner had a problem - sounded like paper was stuck in it. Made it a little difficult to get to sleep. Secondly there was a noise in the bathroom that sounded like there was water dripping?
10.0 Excellent
Pros: Excellent staff, comfortable and clean rooms. Convenient location. Very nice place!
Cons: I enjoyed our stay and do not have any complaints.
10.0 Excellent
Pros: Awesome hotel
Cons: Location, location, location
10.0 Excellent
Pros: Everything , everyone is really nice . Best customer service ever.
Cons: Everything is very clean. Rooms are nice and clean. Staff is so nice and helpful.
7.1 Good
Pros: The pool
Cons:
10.0 Excellent
Pros: Close to chase Field
Cons: Na
10.0 Excellent
Pros: Nice comfy stay. Staff is really nice and helpful.
Cons:
9.0 Excellent
Pros: Really nice rooms. Good breakfast.
Cons: Our room was on the warm side. We turned the ac all the way down and it still didn't cool it down. Not sure if ours was working or what. The room could just be too big for the size of the ac unit??
9.6 Excellent
Pros:
Cons: The only thing I would recommend is having a blow dryer in every room. We had to ask the front desk for one, but already having one in every bathroom would be more convenient. Also, a little over priced but it was located in downtown Phoenix so I assume that's why.
9.2 Excellent
Pros: The free shuttle that saved us a uber ride. Close to the symphony hall and other downtown locations. Coffee was really good here
Cons: I did not like that the sink was away from the restroom and shower. Also there was no complementary water bottles or drinking fountain either. The free breakfast was good but small no bacon.
10.0 Excellent
Pros: People!!
Cons:
Get FREE high-speed Internet access at this SpringHill Suites. Blocks away from Convention Center, Chase Field, US Airways Center, ASU Downtown Campus, Federal and City Court buildings. Marriott's moderately priced all studio-suites hotel, is designed for guests who want spacious and functional accommodations when on the road. Enjoy one of our studio suites which offers a comfortable area for sleeping, working and relaxing. Special amenities include a wet bar area with a mini-refrigerator, microwave, coffee maker, a well-lit work area, sofa sleeper, lounge chair, and iron/board. To further enhance your stay, we offer a COMPLIMENTARY breakfast buffet, free local phone calls, swimming pool, whirlpool and cardio room.
Enjoy Excitement in the Downtown Phoenix areaOur beautiful hotel's location in Phoenix, AZ is in the middle of all the action and fun the area has to offer. Our Holiday Inn Express® Hotel & Suites Phoenix Downtown - Ballpark is the only hotel in Downtown Phoenix to offer free parking. Our guests can walk to Chase Field, home of the Diamondbacks, and Talking Stick Arena, home of the Phoenix Suns and many concerts and event.There's no better place for corporate guests to stay in Phoenix! Our meeting room can accommodate up to 30 people. You can work from your room with free Wi-Fi internet access or work in the business center. Our Phoenix downtown hotel is next door to U of A Cancer Treatment Center and Genome Research Institute, near both the ASU and U of A campuses, APS, Wells Fargo and federal and state offices in the Arizona capital. Spend a day at the largest non-profit zoo in the US or be awed by the Arizona Science Center.With free parking for registered guests, you won't have to leave our hotel to have a great time. Stay cool during hot desert days in the outdoor pool or relax after work in the whirlpool. A fitness center and outdoor basketball court help you stay active. Other amenities include complimentary high-speed internet access, a hot breakfast, rooms with a 37-inch flat screen TV, microwave and a mini fridge. You'll discover warm hospitality at our Phoenix downtown hotel.
Overall 8.9 Excellent
Based on 738 reviews
All Reviews
- All Reviews
- Families
- Couples
Excellent
8.3
Pros: The hotel was nice, but the thing that was fantastic was the kind of personnel that wares helpful to provide all the information that we asked. I recommend it.
Excellent
9.2
Pros: Nice location near to the city centre and the restaurants are also nearby. Good breakfast and nice small pool.
Excellent
10.0
Pros: Location
Excellent
9.2
Pros: Excellent breakfast
Excellent
10.0
Pros: Very friendly staff. And good service for this level of hotel
Excellent
9.6
Pros: Very close to everything. The staff was very nice and helpful.
Excellent
10.0
Pros: The bed was extremely comfortable. Used the fitness center. It had what I needed.
Excellent
10.0
Pros: Location, staff, swimming pool and basketball court also the quite
Excellent
9.0
Pros: Location, il was clean
Excellent
8.3
Pros: Good variety of breakfast, although I am not a big breakfast eater, what I did have was wonderful. Not enough coffee; was out too many times...but the kitchen attendant was bringing in more coffee.
Good
7.5
Pros: Love the water pressure in the shower. Super friendly and helpful staff.
Excellent
10.0
Pros: Location, comfort and cost
Details
Reviews
Overall 8.9 Excellent
Based on 738 reviews
Service
9.6
Wellness
9.4
Pool
9.4
Location
9.4
WiFi
9.2
Value
8.9
Breakfast
8.6
Room
8.3
Cleanliness
7.8
Comfort
7.5
Amenities
7.1
Vibe
7.0
Food
6.6
Service
9.7
Location
9.1
Breakfast
8.5
Room
7.7
Comfort
7.5
Cleanliness
7.4
Location
9.5
Breakfast
8.7
8.3 Excellent
Pros: The hotel was nice, but the thing that was fantastic was the kind of personnel that wares helpful to provide all the information that we asked. I recommend it.
Cons:
9.2 Excellent
Pros: Nice location near to the city centre and the restaurants are also nearby. Good breakfast and nice small pool.
Cons: -
10.0 Excellent
Pros: Location
Cons: None
9.2 Excellent
Pros: Excellent breakfast
Cons: Room carpets a little dirty
10.0 Excellent
Pros: Very friendly staff. And good service for this level of hotel
Cons:
9.6 Excellent
Pros: Very close to everything. The staff was very nice and helpful.
Cons:
10.0 Excellent
Pros: The bed was extremely comfortable. Used the fitness center. It had what I needed.
Cons: Air conditioner somewhat noisy but understandably so we
10.0 Excellent
Pros: Location, staff, swimming pool and basketball court also the quite
Cons: Nothing
9.0 Excellent
Pros: Location, il was clean
Cons:
8.3 Excellent
Pros: Good variety of breakfast, although I am not a big breakfast eater, what I did have was wonderful. Not enough coffee; was out too many times...but the kitchen attendant was bringing in more coffee.
Cons: The housekeeping did not have any regular coffee pods. I asked twice and she only had decaf.
7.5 Good
Pros: Love the water pressure in the shower. Super friendly and helpful staff.
Cons: No signs telling other guests to be mindful of others. No running in halls, no slamming room doors, no screaming.
10.0 Excellent
Pros: Location, comfort and cost
Cons: Nothing
Enjoy Excitement in the Downtown Phoenix areaOur beautiful hotel's location in Phoenix, AZ is in the middle of all the action and fun the area has to offer. Our Holiday Inn Express® Hotel & Suites Phoenix Downtown - Ballpark is the only hotel in Downtown Phoenix to offer free parking. Our guests can walk to Chase Field, home of the Diamondbacks, and Talking Stick Arena, home of the Phoenix Suns and many concerts and event.There's no better place for corporate guests to stay in Phoenix! Our meeting room can accommodate up to 30 people. You can work from your room with free Wi-Fi internet access or work in the business center. Our Phoenix downtown hotel is next door to U of A Cancer Treatment Center and Genome Research Institute, near both the ASU and U of A campuses, APS, Wells Fargo and federal and state offices in the Arizona capital. Spend a day at the largest non-profit zoo in the US or be awed by the Arizona Science Center.With free parking for registered guests, you won't have to leave our hotel to have a great time. Stay cool during hot desert days in the outdoor pool or relax after work in the whirlpool. A fitness center and outdoor basketball court help you stay active. Other amenities include complimentary high-speed internet access, a hot breakfast, rooms with a 37-inch flat screen TV, microwave and a mini fridge. You'll discover warm hospitality at our Phoenix downtown hotel.
Experience our one of a kind dual branded hotel located in the heart of the convention district at the Courtyard Phoenix Downtown. Whether for business or pleasure, you will love staying in our custom designed rooms with plush furnishings and free internet. You can kick off your day with freshly brewed Starbucks and reinvigorate body and soul in our 24-hour fitness center and indoor heated pool. For meetings, over 5700 square feet of contemporary meeting space awaits. When you’re ready to grab a bite, the Bistro is open for breakfast, dining, and cocktails or you can step out and enjoy dozens of downtown dining and entertainment options. Ready to explore? The Valley Metro Light Rail, located steps from the hotel, is ready to take you there or you can walk to a Suns game or concert at Talking Stick Arena, a baseball game at Chase Field, a play at Comerica or Orpheum Theatres, or spend a day with the kids at the Arizona Science Center. The Courtyard Phoenix Downtown has something for everyone.
Overall 9.0 Excellent
Based on 424 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: Very clean and inviting
Okay
5.1
Pros: I like the location right in the heart of downtown Phoenix.
Excellent
9.6
Pros: Location and friendliness of staff
Excellent
9.2
Pros: Location is excellent. Road construction going on downtown, a little challenging, but worth the stay.
Excellent
9.2
Excellent
10.0
Pros: We were there for one night to see the Diamond Backs take on the Giants and the hotel.was within walking distance.
Excellent
8.0
Pros: Arrive early and got access to my room straightaway. Very quiet hotel and very comfortable.
Excellent
8.8
Pros: Good value for money, modern and clean
Excellent
10.0
Pros: Location for us was perfect for baseball games.
Good
6.7
Okay
4.2
Pros: The hotel is presented beautifully.
Good
6.3
Pros: The hotel lobby was nice, the halls and elevator were clean. The room looked nice and was clean.
Details
Reviews
Overall 9.0 Excellent
Based on 424 reviews
Pool
9.2
Service
9.2
Vibe
8.4
Cleanliness
8.4
Wellness
8.0
Location
8.0
Room
7.5
Value
6.4
Breakfast
5.3
Service
9.1
Cleanliness
8.4
Location
8.3
Room
6.7
Service
9.3
Location
8.0
10.0 Excellent
Pros: Very clean and inviting
Cons:
5.1 Okay
Pros: I like the location right in the heart of downtown Phoenix.
Cons: This hotel made me think of a roadside motel. The rooms are very small and cramped, the air conditioning is so noisy that getting a good nights sleep is next to impossible. The valet parking is ridiculously expensive at $33.
Find another hotel to really enjoy Phoenix, the jewel of Arizona’s crown!
9.6 Excellent
Pros: Location and friendliness of staff
Cons:
9.2 Excellent
Pros: Location is excellent. Road construction going on downtown, a little challenging, but worth the stay.
Cons: Nothing
9.2 Excellent
Pros:
Cons: We arrived at 10pm and the extra bed was not done though we had a reservation for four people. They told us that we should have requested it before our arrival!!!!
10.0 Excellent
Pros: We were there for one night to see the Diamond Backs take on the Giants and the hotel.was within walking distance.
Cons: I didnt really like the fire alarm the night we stayed, but that wasnt your fault.
8.0 Excellent
Pros: Arrive early and got access to my room straightaway. Very quiet hotel and very comfortable.
Cons:
8.8 Excellent
Pros: Good value for money, modern and clean
Cons: They didn’t mention the free breakfast at check in, found out in the second last day from another guest. Limited in house dining options, although there are some places nearby
10.0 Excellent
Pros: Location for us was perfect for baseball games.
Cons:
6.7 Good
Pros:
Cons: Air conditioned was not working that well it was hot in middle of the night
4.2 Okay
Pros: The hotel is presented beautifully.
Cons: Being disturbed by maintenance guy, ac in the room gave it a roadside notell motel atmosphere, pillows way to soft, valet parking very expensive, had to wait on the sidewalk for ever to finally get our cars back
6.3 Good
Pros: The hotel lobby was nice, the halls and elevator were clean. The room looked nice and was clean.
Cons: Booked a king room and this absolutely was NOT a king bed. Half the lights and outlets in the room did not work. The refrigerator also did not work. Yes, we checked every possibility to remedy the problem. The a/c controls are on a sensor, which you point we understood. However since this is Arizona in July it would be nice to not walk into a stuffy warm room...and worse yet the sensor took 10-15 minutes to kick back on. Lastly the bed was miserably uncomfortable, for the money I was very disappointed- we stay in DT phx often and we will go to a different hotel next time.
Experience our one of a kind dual branded hotel located in the heart of the convention district at the Courtyard Phoenix Downtown. Whether for business or pleasure, you will love staying in our custom designed rooms with plush furnishings and free internet. You can kick off your day with freshly brewed Starbucks and reinvigorate body and soul in our 24-hour fitness center and indoor heated pool. For meetings, over 5700 square feet of contemporary meeting space awaits. When you’re ready to grab a bite, the Bistro is open for breakfast, dining, and cocktails or you can step out and enjoy dozens of downtown dining and entertainment options. Ready to explore? The Valley Metro Light Rail, located steps from the hotel, is ready to take you there or you can walk to a Suns game or concert at Talking Stick Arena, a baseball game at Chase Field, a play at Comerica or Orpheum Theatres, or spend a day with the kids at the Arizona Science Center. The Courtyard Phoenix Downtown has something for everyone.
Make your Arizona escape to Sheraton Phoenix Downtown, a contemporary destination located in the heart of downtown Phoenix. The city's largest hotel, we welcome guests with thoughtful amenities, dynamic accommodations and a prime location near the Phoenix Convention Center. Talking Stick Resort Arena, Arizona State University, the Encanto Historic District and Chase Field are all close by. After a busy day of sightseeing, return to your spacious hotel accommodation; all feature luxurious Sheraton bedding. Visit Breeze Bar, located on our pool terrace, to soak in the sunshine and views of downtown Phoenix. One of downtown Phoenix's premier convention hotels, we also offer 110,000 square feet of flexible venue space, creative catering and professional planning services. All conference rooms are equipped with high-speed Wi-Fi access and the latest audiovisual technology, ensuring the success of your business meeting or event.
Overall 8.8 Excellent
Based on 2,439 reviews
All Reviews
- All Reviews
- Families
- Business
- Couples
- Solo
Okay
5.8
Excellent
10.0
Pros: The Sheraton is located in the perfect spot. Friendly staff and very clean rooms. At the the Sheraton was going under a renovation, however, not once did you notice through the night or early morning anything was going on. They told us where everything was located and construction did not start until 9am. I would highly recommend staying there.
Good
7.5
Pros: It was convienant for the conference I attended. It was very comfortable! I will stay again next year if the conference is there.
Excellent
9.6
Pros: During our stay we attended the convention going on that day. It was amazing with how close and quick we were able to approach everything.
Excellent
10.0
Pros: Cleanses and quiet atmosphere.
Excellent
8.8
Pros: Location.
Excellent
10.0
Pros: Room is gorgeous! View of Riverwalk with a balcony! Great staff! Breakfast and afternoon drinks! Will definitely stay again. Ohhhhhh movie channels and fast WiFi! Winning!
Good
7.9
Pros: The room had just been renovated so it was like new. Comfortable and clean.
Excellent
10.0
Pros: Excellent all the way around
Good
6.7
Pros: Friendly service especially concierge service. Book a life changing tour at concierge recommendation. Excellent tour recommendation. Jules was a fantastic! Nice pool and gym.
Excellent
10.0
Pros: The staff was amazing.
Excellent
10.0
Pros: Clean excellent view from the room
Details
Reviews
Overall 8.8 Excellent
Based on 2,439 reviews
Service
8.7
Cleanliness
8.7
Room
8.1
Location
8.1
Breakfast
6.6
WiFi
5.3
Cleanliness
8.9
Service
8.4
Location
7.7
Room
7.5
Value
5.1
Service
8.6
Location
8.4
Room
7.1
Service
8.8
Location
8.1
Room
7.6
Comfort
7.1
Value
5.5
Room
6.7
5.8 Okay
Pros:
Cons: Pillows in the room had no Neck support. Literally just go through the pillows. Also for the money, didn’t come with much amenities or breakfast. Overly priced!
10.0 Excellent
Pros: The Sheraton is located in the perfect spot. Friendly staff and very clean rooms. At the the Sheraton was going under a renovation, however, not once did you notice through the night or early morning anything was going on. They told us where everything was located and construction did not start until 9am. I would highly recommend staying there.
Cons:
7.5 Good
Pros: It was convienant for the conference I attended. It was very comfortable! I will stay again next year if the conference is there.
Cons: It was pricey for me, but I enjoyed it just the same
9.6 Excellent
Pros: During our stay we attended the convention going on that day. It was amazing with how close and quick we were able to approach everything.
Cons: Room was outdated
10.0 Excellent
Pros: Cleanses and quiet atmosphere.
Cons:
8.8 Excellent
Pros: Location.
Cons: Very crowded due to some kind of cosplay convention. I understand that's the whole essence of hotels, but if I would have known that was happening that weekend I would have stayed somewhere else. I also think parking is atrocious and at $25 per night it was overcrowded and difficult to maneuver from within. I'll probably forgo staying at this location again.
10.0 Excellent
Pros: Room is gorgeous! View of Riverwalk with a balcony! Great staff! Breakfast and afternoon drinks! Will definitely stay again. Ohhhhhh movie channels and fast WiFi! Winning!
Cons: Pay to park. Booooooo!
7.9 Good
Pros: The room had just been renovated so it was like new. Comfortable and clean.
Cons: The food at the hotel was awful. The 4th floor buffet was either dried out meats or carb foods (potato), and prices for the food that was offered were way too high for the quality. I understand that the hotel is in the middle of major renovations, but more care could be given to the food and food choices.
10.0 Excellent
Pros: Excellent all the way around
Cons:
6.7 Good
Pros: Friendly service especially concierge service. Book a life changing tour at concierge recommendation. Excellent tour recommendation. Jules was a fantastic! Nice pool and gym.
Cons: Rooms renovated, however beds extremely uncomfortable and also had a waterproof pad( similarly used in hospitals) instead of mattress cover. It was extremely uncomfortable, woke up sweating. No safe in room. Carpet soaking wet and had to change rooms. No gift shop. The dinner menu was very limited.
10.0 Excellent
Pros: The staff was amazing.
Cons:
10.0 Excellent
Pros: Clean excellent view from the room
Cons: Don’t have any complaints
Make your Arizona escape to Sheraton Phoenix Downtown, a contemporary destination located in the heart of downtown Phoenix. The city's largest hotel, we welcome guests with thoughtful amenities, dynamic accommodations and a prime location near the Phoenix Convention Center. Talking Stick Resort Arena, Arizona State University, the Encanto Historic District and Chase Field are all close by. After a busy day of sightseeing, return to your spacious hotel accommodation; all feature luxurious Sheraton bedding. Visit Breeze Bar, located on our pool terrace, to soak in the sunshine and views of downtown Phoenix. One of downtown Phoenix's premier convention hotels, we also offer 110,000 square feet of flexible venue space, creative catering and professional planning services. All conference rooms are equipped with high-speed Wi-Fi access and the latest audiovisual technology, ensuring the success of your business meeting or event.
Located in downtown Phoenix across the street from the Phoenix Convention Center and Symphony Hall, the hotel is within easy walking distance to downtown offices and government buildings. It is only 3 blocks from Chase Field, Talking Stick Arena and several other sporting and theater venues. The decor reflects the warmth, comfort, and ambiance of the Sonoran Desert and it's 3 great restaurants offer options and value with Hyatt service standards.
Overall 8.7 Excellent
Based on 3,525 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Close to downtown and Cgase Field
Excellent
10.0
Pros: Clean efficient location
Excellent
10.0
Pros: Location
Good
6.0
Pros: Close to chase field walking distance
Excellent
8.8
Excellent
10.0
Pros: It’s under renovation but they accommodated me w free breakfast and parking
Excellent
9.2
Pros: The view of the city both in the room and in the restaurant. It was amazing.
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: Location was great! Great service!
Okay
5.4
Pros: Friendly, helpful staff
Okay
5.8
Pros: Location and hotel staff
Excellent
10.0
Pros: Great hotel in a great location. I was able to get around the city without a car and was within walking distance of Chase Field.
Details
Reviews
Overall 8.7 Excellent
Based on 3,525 reviews
Location
8.7
Service
8.4
WiFi
7.7
Room
7.5
Food
7.1
Breakfast
5.1
Value
4.9
Pool
3.0
Location
8.6
Service
8.1
Room
6.8
Food
6.5
Cleanliness
6.0
Vibe
5.6
Amenities
5.2
Value
4.9
Wellness
4.8
Pool
2.5
Service
8.5
Location
8.5
Room
7.3
Food
6.9
Value
4.9
Pool
3.5
Location
8.9
Service
8.4
Room
6.7
Comfort
6.3
Amenities
6.0
Location
8.8
Room
6.2
Amenities
5.9
9.0 Excellent
Pros: Close to downtown and Cgase Field
Cons: A few noises early Sunday morning
10.0 Excellent
Pros: Clean efficient location
Cons: Under construction and I wasn't alerted to that fact.
10.0 Excellent
Pros: Location
Cons:
6.0 Good
Pros: Close to chase field walking distance
Cons: The room was hot never cooled down the toilet filled back up really slow
8.8 Excellent
Pros:
Cons: Construction/remodeling in progress. Restaurant was closed due to the construction.
10.0 Excellent
Pros: It’s under renovation but they accommodated me w free breakfast and parking
Cons: It’s under renovation but they accommodated me w free breakfast and parking
9.2 Excellent
Pros: The view of the city both in the room and in the restaurant. It was amazing.
Cons: Water in the rooms are not free. They should be. And no ice machine anywhere. It's hot in Phoenix
9.0 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: Location was great! Great service!
Cons: Pool closed !!
5.4 Okay
Pros: Friendly, helpful staff
Cons: Never mentioned that the hotel/property was under a massive renovation! Loud construction noises on a Saturday, only a makeshift bar/restaurant, room was nothing special. Sheets uncomfortable
5.8 Okay
Pros: Location and hotel staff
Cons: Entire building under construction no restaurant or bar close for remodeling pool close for remodeling construction noise , and construction dust everywhere inside the rooms
10.0 Excellent
Pros: Great hotel in a great location. I was able to get around the city without a car and was within walking distance of Chase Field.
Cons: There doing a little construction, but wasn’t too much of an inconvenience.
Located in downtown Phoenix across the street from the Phoenix Convention Center and Symphony Hall, the hotel is within easy walking distance to downtown offices and government buildings. It is only 3 blocks from Chase Field, Talking Stick Arena and several other sporting and theater venues. The decor reflects the warmth, comfort, and ambiance of the Sonoran Desert and it's 3 great restaurants offer options and value with Hyatt service standards.
The SureStay Hotel by Best Western Phoenix Downtown is located in the heart of Phoenix, perfect for travelers seeking sunshine, sports, and a fun night out in downtown. Come stay with us and be close to all of the adventures Downtown Phoenix has to offer! Enjoy the sunny weather, evening walks around the city, and end the day in our brand new remodeled rooms. The newly-refurbished guest rooms enhance a trendy, colorful style that corresponds to various art seen around the city. Each room features DirecTV® with over 120 high-definition channels and sports packages, along with free Wi-Fi for all guests. There is 24 hour front desk service is for your convenience. The property is nearby many popular entertainment areas such as Phoenix Convention Center, Comerica Theatre, Talking Stick Resort Arena and of course, Chase Field which is only 1.5 miles away. Easy access of transportation is available through Valley Metro Light Rail at the Van Buren Light Rail stop which is only 0.3 miles away. In addition to in-room air conditioning, a microwave, a mini-fridge and a coffee-maker, guest rooms include desks and ironing facilities. The SureStay Hotel by Best Western Phoenix Downtown also offers free parking, laundry facilities and a fresh complimentary continental grab-and-go breakfast every morning! Couples particularly like the location — they rated it 8.1 for a two-person trip. We speak your language!
Overall 8.1 Excellent
Based on 1,133 reviews
All Reviews
- All Reviews
- Couples
- Solo
- Business
- Families
Excellent
8.0
Pros: Friendly staff, quick check in and parking available. Walking distance from downtown Phoenix. Large, clean room with fridge, TV, WIFI and bathroom. Rooms are a little old fashioned I think I would describe as kitsch. Very simple breakfast provided.
Excellent
8.0
Pros: Hotel location was perfect for the intent of my stay. There was two locations to walk to to get some food and a beer, and the hotel was about a 15 minute walk from Talking Stick arena. the gentleman that was always at the front desk was very helpful and knowledable of the area.
Mediocre
3.0
Pros: Location
Excellent
9.2
Pros: I loved that there was no carpet. The towells were softer thsn some. Had a great breakfast. Staff is very friendly & accomodating. Also, beautiful tile shower.
Excellent
10.0
Pros: Everything was just as advertised and even better !! The manager did an exceptional job .. The service and the cleanliness was worth the stay
Excellent
10.0
Pros: In my book, there is no better compliment than repeat business, I've stayed there twice and look forward towards doing it again. And my buddy at the front desk always takes good care me, and oh yeah, the breakfast - yup free breakfast, - was great too.
Good
7.0
Pros: Basic but comfortable and within walking distance of the Comerica theatre.
Good
6.7
Pros: The staff was friendly. The location great.
Excellent
10.0
Pros: Everything
Excellent
8.3
Pros: Handy location only 7 mins from light rail station & downtown. Friendly staff good basic breakfast
Excellent
9.6
Pros: Good location. There are nice Mexican food and Brewery nearby.
Good
7.0
Pros: Breakfast had a surprising amount of hot food and choices.
Details
Reviews
Overall 8.1 Excellent
Based on 1,133 reviews
Service
9.3
Value
9.2
Location
8.4
WiFi
8.0
Vibe
7.6
Food
7.3
Cleanliness
6.9
Room
6.9
Breakfast
6.3
Amenities
6.3
Pool
0.0
Value
9.2
Service
9.1
Location
8.6
Vibe
7.6
Room
7.4
Cleanliness
7.2
Breakfast
6.8
Comfort
6.7
Amenities
6.5
Service
9.4
Location
8.6
Cleanliness
7.0
Amenities
6.3
Room
5.8
Service
9.4
Location
8.4
Cleanliness
6.9
Breakfast
6.5
Room
6.4
Comfort
5.8
Service
9.1
Location
8.4
Vibe
7.4
Amenities
6.5
Room
6.1
Breakfast
6.0
8.0 Excellent
Pros: Friendly staff, quick check in and parking available. Walking distance from downtown Phoenix. Large, clean room with fridge, TV, WIFI and bathroom. Rooms are a little old fashioned I think I would describe as kitsch. Very simple breakfast provided.
Cons:
8.0 Excellent
Pros: Hotel location was perfect for the intent of my stay. There was two locations to walk to to get some food and a beer, and the hotel was about a 15 minute walk from Talking Stick arena. the gentleman that was always at the front desk was very helpful and knowledable of the area.
Cons: The toilet in my room (207) rocked back and forth, the shower had nowhere to put your soap besides placing it on the floor. the WiFi was not that good, it was slow. The biggest thing was that the door handle broke duiring my stay and in order to get in the room I had to have the front desk open the door with their key. I wish the hotel paid a little closer attentionto who parked there. I was watching people come into the parking lot park thier cars and then leave. taking away parking spots for the paying guests.
3.0 Mediocre
Pros: Location
Cons: Only 1 trash can, no place to put soap in shower, no counter space in bathroom, remote not synced to tv, not enough towels, no Kleenex/ tissue, toilet reservoir very malodorous, had to get money from front desk for free ice.
9.2 Excellent
Pros: I loved that there was no carpet. The towells were softer thsn some. Had a great breakfast. Staff is very friendly & accomodating. Also, beautiful tile shower.
Cons: Didn't like that there are no safety bars in shower or place to put soap,shampoo, etc Also no towell racks.
10.0 Excellent
Pros: Everything was just as advertised and even better !! The manager did an exceptional job .. The service and the cleanliness was worth the stay
Cons: I didn't like that the breakfast schedule was a bit off then what was advertised but definitely a real hearty breakfast !! Again it was real breakfast food .. Yeah I was pleased with that !!
10.0 Excellent
Pros: In my book, there is no better compliment than repeat business, I've stayed there twice and look forward towards doing it again. And my buddy at the front desk always takes good care me, and oh yeah, the breakfast - yup free breakfast, - was great too.
Cons: Absolutely nothing, it really was ALL GOOD!!!
7.0 Good
Pros: Basic but comfortable and within walking distance of the Comerica theatre.
Cons: No bar
6.7 Good
Pros: The staff was friendly. The location great.
Cons: The bed needs to be replaced- it was not comfortable. There was noise that bled through the walls from the ac motor all the way to the “ neighbors” party... that was so uncool.
10.0 Excellent
Pros: Everything
Cons: Nothing
8.3 Excellent
Pros: Handy location only 7 mins from light rail station & downtown. Friendly staff good basic breakfast
Cons:
9.6 Excellent
Pros: Good location. There are nice Mexican food and Brewery nearby.
Cons:
7.0 Good
Pros: Breakfast had a surprising amount of hot food and choices.
Cons: Mattresses were not very soft.
The SureStay Hotel by Best Western Phoenix Downtown is located in the heart of Phoenix, perfect for travelers seeking sunshine, sports, and a fun night out in downtown. Come stay with us and be close to all of the adventures Downtown Phoenix has to offer! Enjoy the sunny weather, evening walks around the city, and end the day in our brand new remodeled rooms. The newly-refurbished guest rooms enhance a trendy, colorful style that corresponds to various art seen around the city. Each room features DirecTV® with over 120 high-definition channels and sports packages, along with free Wi-Fi for all guests. There is 24 hour front desk service is for your convenience. The property is nearby many popular entertainment areas such as Phoenix Convention Center, Comerica Theatre, Talking Stick Resort Arena and of course, Chase Field which is only 1.5 miles away. Easy access of transportation is available through Valley Metro Light Rail at the Van Buren Light Rail stop which is only 0.3 miles away. In addition to in-room air conditioning, a microwave, a mini-fridge and a coffee-maker, guest rooms include desks and ironing facilities. The SureStay Hotel by Best Western Phoenix Downtown also offers free parking, laundry facilities and a fresh complimentary continental grab-and-go breakfast every morning! Couples particularly like the location — they rated it 8.1 for a two-person trip. We speak your language!
Privately owned and operated, the Hotel San Carlos in downtown Phoenix offers you personalized service and warm hospitality in a charming, European style atmosphere. The Hotel San Carlos is proudly the only historic boutique hotel in the Phoenix area. Built in 1928 and constructed by nationally known architects in an Italian Renaissance Design. Great for the business or leisure traveler, we are within walking distance to the Phoenix Convention Center, the Arizona Center, Dodge Theatre, Orpheum Theatre, Chase Field, US Airways Arena, and so many other downtown attractions. A major Phoenix attraction for several decades, celebrities such as Clark Gable, Marilyn Monroe, Mae West, Spencer Tracy, Carol Lombard, and others spent time here over the years.
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Overall 7.7 Good
Based on 150 reviews
All Reviews
- All Reviews
Okay
5.8
Pros: Close to work. Irish bar next door was nice. I like the old time charm.
Good
7.5
Pros: Great location
Good
6.7
Pros: Location in the heart of Phoenix. Close to what is there. History of the Hotel was cool. Bed is comfortable.
Okay
4.2
Pros: Leaving
Good
7.1
Pros: Nice old hotel, steeped in history
Excellent
10.0
Pros: Great history and location for an overnight on St. Patrick’s Day!
Mediocre
3.0
Pros: location
Excellent
9.2
Pros: Excellent position in downtown Phoenix, in a historical and charming old style hotel
Excellent
8.8
Pros: My room was clean and was spacious enough for one person. They provided a list with all close dining options as well as things to do around the area. The bed was reasonably comfortable, and the staff was accommodating. For the price, you can't beat the location if you're going to the convention center or just want to stay downtown.
Excellent
8.0
Pros: The location
Good
7.9
Pros: The history of the hotel
Good
7.5
Pros: great location. the restaurant next door was terrific. good coffee
Good
7.7
Pros: The front desk staff were helpful and friendly. It was comfortable and beds were clean and comfortable. Close to Chase Field and the Lite Rail
Good
7.0
Pros: Very clean, lots of pillows,tastfully decorated,well maintained, rooms don't smell
Good
6.7
Pros: The staff were great and it was nice to be in a historic place. It was very convenient for the concert and staff were gracious about the valet parking.
Good
7.7
Pros: Room was in center of Phoenix near everything and walking distance to Chase Field and other attractions. I booked the room not to have to drive back to Tonopah after the baseball game.
Excellent
8.0
Pros: I attended a conference at the Convention Center
Good
6.0
Pros: The fun atmosphere about the hotel
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Cons: $self.cons
Okay
5.6
Pros: It is quite cosy, not one of those massive, impersonal chain hotels.
Good
6.0
Pros: Location
Okay
5.6
Pros: old fashioned, old time hotel. like staying at your grandmother's house. not bad, reasonably priced, very helpful staff, but small rooms and not modern.
Excellent
8.0
Pros: Location, and comfort
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Details
Reviews
Overall 7.7 Good
Based on 150 reviews
Cleanliness
8.1
Comfort
7.2
Location
9.1
Services
6.9
Staff
8.3
Value for money
6.7
5.8 Okay
Pros: Close to work. Irish bar next door was nice. I like the old time charm.
Cons: Your beds were not comfortable. Sheets and blanket were not comfortable. That handheld shower nozzle has to go. TV was small. Walls were too thin and the neighbor kept waking me up with their coughing.
7.5 Good
Pros: Great location
Cons: Historic property which is great, but carpet and furnishings are worn and shabby.
6.7 Good
Pros: Location in the heart of Phoenix. Close to what is there. History of the Hotel was cool. Bed is comfortable.
Cons: Unexpected Hot shower, no power plugs and the power strip would not hold a plug. Very thin walls you can hear everything. Furniture is old and beat up. Central air conditioning so not very good on hot days.
4.2 Okay
Pros: Leaving
Cons: The place was so old. The room was very small
7.1 Good
Pros: Nice old hotel, steeped in history
Cons: shame no breakfast or restaurant option - although there are options nearby....
10.0 Excellent
Pros: Great history and location for an overnight on St. Patrick’s Day!
Cons: Nothing.
3.0 Mediocre
Pros: location
Cons: The carpet was so old in the hallways it was bunched up the entire corridor. Room was very small. I had to step around the bed in order to get into the room. Beds are VERY low to the ground. Walls are paper thin and you can hear the room next door
9.2 Excellent
Pros: Excellent position in downtown Phoenix, in a historical and charming old style hotel
Cons: No fridge in room, no control of air conditioning
8.8 Excellent
Pros: My room was clean and was spacious enough for one person. They provided a list with all close dining options as well as things to do around the area. The bed was reasonably comfortable, and the staff was accommodating. For the price, you can't beat the location if you're going to the convention center or just want to stay downtown.
Cons: By virtue of being a historic hotel, you expect that the rooms with have historic features, which may be undesirable to some, but going in knowing that they're not that big a deal. The wifi, while free, was pretty slow (a little less than 1 MB), and there weren't many outlets for chargers available. The beds and pillows weren't the most comfortable but were fine.
8.0 Excellent
Pros: The location
Cons: A little old, but nicely updated
7.9 Good
Pros: The history of the hotel
Cons: Few assessable plugs
7.5 Good
Pros: great location. the restaurant next door was terrific. good coffee
Cons: I spent little more than I wanted at $135 total.
7.7 Good
Pros: The front desk staff were helpful and friendly. It was comfortable and beds were clean and comfortable. Close to Chase Field and the Lite Rail
Cons:
7.0 Good
Pros: Very clean, lots of pillows,tastfully decorated,well maintained, rooms don't smell
Cons: Noise from the hall is easily heard in the rooms, elevator tends to break down regualrly.
6.7 Good
Pros: The staff were great and it was nice to be in a historic place. It was very convenient for the concert and staff were gracious about the valet parking.
Cons: The elevators were not working and the stairs were steep and narrow.
7.7 Good
Pros: Room was in center of Phoenix near everything and walking distance to Chase Field and other attractions. I booked the room not to have to drive back to Tonopah after the baseball game.
Cons: No complaints, Hotel is old and historic, built in 1928 with stars that visited back then was Mae West, Marylin Monroe and Clark Gable.
8.0 Excellent
Pros: I attended a conference at the Convention Center
Cons: No
6.0 Good
Pros: The fun atmosphere about the hotel
5.6 Okay
Pros: It is quite cosy, not one of those massive, impersonal chain hotels.
Cons: Being a historic hotel you can't expect things like a gym or a large swimmingpool.
6.0 Good
Pros: Location
Cons: Minor issues with the bathroom.
5.6 Okay
Pros: old fashioned, old time hotel. like staying at your grandmother's house. not bad, reasonably priced, very helpful staff, but small rooms and not modern.
Cons: the mix-up about the shuttle to the hotel from the airport gave us a problem that we didn't need, especially since I chose the hotel because it supposedly had a shuttle.
8.0 Excellent
Pros: Location, and comfort
Privately owned and operated, the Hotel San Carlos in downtown Phoenix offers you personalized service and warm hospitality in a charming, European style atmosphere. The Hotel San Carlos is proudly the only historic boutique hotel in the Phoenix area. Built in 1928 and constructed by nationally known architects in an Italian Renaissance Design. Great for the business or leisure traveler, we are within walking distance to the Phoenix Convention Center, the Arizona Center, Dodge Theatre, Orpheum Theatre, Chase Field, US Airways Arena, and so many other downtown attractions. A major Phoenix attraction for several decades, celebrities such as Clark Gable, Marilyn Monroe, Mae West, Spencer Tracy, Carol Lombard, and others spent time here over the years.
When you are traveling on a budget, enjoy a simple stay at the 100 percent smoke-free and pet-friendly Rodeway Inn Downtown Phoenix hotel in Phoenix, AZ. We give our valued guests easy access to the Phoenix Metro Light Rail, Phoenix Convention Center, Comerica Theater, Chase Field, Orpheum Theater, Sky Harbor Airport and Talking Stick Arena. Amenities include free WiFi, free parking, free continental breakfast, guest laundry facilities and copy and fax services. Guest rooms feature a refrigerator, microwave and a 40-inch flat-screen TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Limit of 2 25-lb. pets/room, USD15/night plus USD100 refundable deposit/stay.
Overall 7.6 Good
Based on 639 reviews
All Reviews
- All Reviews
- Families
- Couples
- Solo
- Business
Okay
5.8
Excellent
8.0
Pros: price
Excellent
8.3
Pros: Room is comfortable.
Excellent
8.3
Pros: Friendly staff.
Excellent
10.0
Pros: Staff was nice and facilities were nice.
Good
7.0
Okay
5.0
Excellent
8.0
Pros: The proximity to our show venue (walking distance) and value for price paid. No frills, but perfectly adequate. We were able to get an early check-in too.
Good
7.5
Pros: Closeness to walking stick stadium
Good
6.7
Pros: It is a good place to stay for value. It is close to Downtown and with access to public transportation. Have breakfast included.
Mediocre
2.5
Pros: Nothing
Good
7.1
Pros: Close to the main streets All you need for one night
Details
Reviews
Overall 7.6 Good
Based on 639 reviews
Value
9.4
Location
8.7
WiFi
8.6
Service
8.1
Cleanliness
7.3
Room
6.4
Breakfast
3.9
Vibe
2.7
Value
9.0
Location
8.7
Service
7.8
Cleanliness
7.0
Room
5.2
Comfort
3.8
Breakfast
3.2
Vibe
2.3
Value
9.5
Location
8.7
Cleanliness
7.6
Service
7.5
Room
6.1
Amenities
5.0
Breakfast
3.8
Location
9.0
Room
6.0
Service
8.1
Room
5.6
Comfort
4.5
5.8 Okay
Pros:
Cons: The 'Non-smoking room' smelt heavily of cigarette smoke. The wi-fi was non-existent without going to the reception. Carpet coming away from runner by bathroom was a trip hazard.
8.0 Excellent
Pros: price
Cons: no
8.3 Excellent
Pros: Room is comfortable.
Cons: The breakfast is very bad and the dining place is highly uncomfortable.
8.3 Excellent
Pros: Friendly staff.
Cons: Trash wasn't empty, room had fowl smell, many homeless around.
10.0 Excellent
Pros: Staff was nice and facilities were nice.
Cons: There was no flavored creamer for the coffee. Only basic creamer. Seemed boring not to have at least few options.
7.0 Good
Pros:
Cons: The AC and the fan were quite noisy. One had to run them all night else the room would have become stuffy. Breakfast was available only at 7 which is inconvenient for the early traveller.
5.0 Okay
Pros:
Cons: no soap in the bathtub
8.0 Excellent
Pros: The proximity to our show venue (walking distance) and value for price paid. No frills, but perfectly adequate. We were able to get an early check-in too.
Cons:
7.5 Good
Pros: Closeness to walking stick stadium
Cons:
6.7 Good
Pros: It is a good place to stay for value. It is close to Downtown and with access to public transportation. Have breakfast included.
Cons: There were not enough electronic plugs available in the room. When I got there it took me a while to pay for the room, it was not that fast.
2.5 Mediocre
Pros: Nothing
Cons: Everything
7.1 Good
Pros: Close to the main streets All you need for one night
Cons: Not great breakfast and the staff were stand offish
When you are traveling on a budget, enjoy a simple stay at the 100 percent smoke-free and pet-friendly Rodeway Inn Downtown Phoenix hotel in Phoenix, AZ. We give our valued guests easy access to the Phoenix Metro Light Rail, Phoenix Convention Center, Comerica Theater, Chase Field, Orpheum Theater, Sky Harbor Airport and Talking Stick Arena. Amenities include free WiFi, free parking, free continental breakfast, guest laundry facilities and copy and fax services. Guest rooms feature a refrigerator, microwave and a 40-inch flat-screen TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Limit of 2 25-lb. pets/room, USD15/night plus USD100 refundable deposit/stay.
With a stay at E-Z 8 Motel Phoenix Airporter in Phoenix (Downtown Phoenix), you'll be within a 5-minute drive of Phoenix Convention Center and Chase Field. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Overall 6.9 Good
Based on 1,152 reviews
All Reviews
- All Reviews
- Solo
- Couples
Excellent
10.0
Pros: Everything.
Excellent
10.0
Pros: The bed was excellent
Good
7.9
Pros: Fast and friendly service. Good accommodation. Pool.
Excellent
8.3
Pros: Smoking room,price,air conditioning,restaurant/bar,pool,privacy... ALL GOOD !!!!!
Good
7.1
Pros: It was clean, economical, quiet and pet friendly. Security was a bonus as the neighborhood wasn't to friendly.
Poor
1.0
Pros: Close to relative
Excellent
10.0
Pros: I liked having a safe place to rest.
Good
7.5
Pros: The price was reasonable
Mediocre
2.5
Pros: location was crack central
Mediocre
2.5
Pros: Nothing.
Excellent
8.0
Pros: Friendly staff...clean room...great location.
Mediocre
2.9
Pros: Proximity to rental car return. c
Details
Reviews
Overall 6.9 Good
Based on 1,152 reviews
Bar
9.0
Location
8.7
Food
8.5
Value
7.6
Service
6.6
Breakfast
6.4
Comfort
6.4
Room
5.4
WiFi
3.4
Vibe
2.8
Value
7.6
Service
6.3
Room
4.7
Room
5.6
10.0 Excellent
Pros: Everything.
Cons: None
10.0 Excellent
Pros: The bed was excellent
Cons: Everything was excellent
7.9 Good
Pros: Fast and friendly service. Good accommodation. Pool.
Cons: Old TV sets and sometimes remote doesn't work so you have to do channel changes on your own. No problem though.
8.3 Excellent
Pros: Smoking room,price,air conditioning,restaurant/bar,pool,privacy... ALL GOOD !!!!!
Cons: Pool cleanliness & hours open. Holes in the curtains. Air conditioning unit could be colder. Entrance to room...Door : Lock malfunctioned,panel above door dislodged. No HDMI port on TV. Visitor restrictions.
7.1 Good
Pros: It was clean, economical, quiet and pet friendly. Security was a bonus as the neighborhood wasn't to friendly.
Cons:
1.0 Poor
Pros: Close to relative
Cons: Roaches
10.0 Excellent
Pros: I liked having a safe place to rest.
Cons: More vegan options.
7.5 Good
Pros: The price was reasonable
Cons: The wifi isn't free
2.5 Mediocre
Pros: location was crack central
Cons: everything
2.5 Mediocre
Pros: Nothing.
Cons: The lady at the front desk was extremely rude and our total price was not the same when we tried to check in, we were tight on money at the moment and she denied us over a few dollars .
8.0 Excellent
Pros: Friendly staff...clean room...great location.
Cons:
2.9 Mediocre
Pros: Proximity to rental car return. c
Cons: Air conditioning BROKE at 2am....impossible to sleep in that room with NO AIR.
With a stay at E-Z 8 Motel Phoenix Airporter in Phoenix (Downtown Phoenix), you'll be within a 5-minute drive of Phoenix Convention Center and Chase Field. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Stay at Travelodge Phoenix Downtown hotel located near Phoenix Sky Harbor International Airport and within driving distance of Phoenix-Mesa Gateway Airport. Amenities include complimentary continental breakfast, complimentary parking, guest laundry and business center. Rooms offer complimentary wireless internet access, TV, mini fridge, microwave, sitting area and radio. Attractions are Arizona Veterans Memorial Coliseum, Phoenix Art Museum, Phoenix Convention Center, Phoenix Science Center, Comerica Theater, Chase Field, Heard Museum, Civic Space Park, The Van Buren, Arizona Center and Talking Stick Resort Arena. Restaurants are within walking distance. Pets are welcome for a fee.
Overall 6.1 Good
Based on 806 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
Poor
1.0
Pros: Nothing. Absolutely nothing. We had to leave.
Mediocre
3.0
Pros: location
Good
7.9
Pros: I liked the staff who were both friendly and very helpful. The location was close to the convention center which was very helpful. Having breakfast was also helpful and good.
Good
6.7
Pros: Had to wait for front desk staff about 10 minutes before they noticed I was there. Made multiple phone calls trying get in contact
Excellent
8.0
Pros: great position
Okay
5.4
Pros: The bed was comfortable that's it.
Mediocre
3.8
Pros: Close proximity to Comerica
Excellent
8.0
Pros: It's location, few blocks away from downtown. We consider other options but it was the nearest with rooms availables near The Van Bouren. We only stayed a few hours, and got a good night rest. Not dissapointed. I would recomend this place if you are looking to stay close to downtown and you dont wanna use uber or taxi services, the quality/cost relationship its aceptable, only if you are traveling for one night, if you want to stay in a cozy place for more than one night don't stay here.
Excellent
8.3
Pros: Location
Okay
5.0
Pros: I love the location the food and the people
Poor
1.0
Good
6.0
Pros: Close to venue
Details
Reviews
Overall 6.1 Good
Based on 806 reviews
Location
8.3
Service
6.5
Comfort
5.3
WiFi
5.3
Room
4.6
Breakfast
4.1
Cleanliness
2.9
Amenities
2.3
Location
8.5
Value
7.2
Service
6.3
Comfort
5.6
Room
4.2
Cleanliness
2.8
Location
8.5
Service
6.4
Room
4.5
Cleanliness
3.3
Location
8.6
Service
6.5
Comfort
5.9
Room
4.6
Service
6.1
Room
2.7
1.0 Poor
Pros: Nothing. Absolutely nothing. We had to leave.
Cons: The room was FILTHY. didnt look like the pictures online. Was so dirty that we went to the front office and told them we werent stayihrg there. Clumps of nasty black hair in the bathroom. Stains all over the carpet. Had to PAY FOR ICE
3.0 Mediocre
Pros: location
Cons:
7.9 Good
Pros: I liked the staff who were both friendly and very helpful. The location was close to the convention center which was very helpful. Having breakfast was also helpful and good.
Cons: The carpet in the room needed to be replaced. The room was smaller than I expected.
6.7 Good
Pros: Had to wait for front desk staff about 10 minutes before they noticed I was there. Made multiple phone calls trying get in contact
Cons: It was very run down
8.0 Excellent
Pros: great position
Cons: small rooms
5.4 Okay
Pros: The bed was comfortable that's it.
Cons: When I arrived it was a bit scary especially traveling alone. The website said breakfast was included, there was no coffee, no hot food and only about a cup full of cereal but no milk. All I got was a Banana and left. The area was not clean.
3.8 Mediocre
Pros: Close proximity to Comerica
Cons: Cleanliness, odor in room, non working tv,
8.0 Excellent
Pros: It's location, few blocks away from downtown. We consider other options but it was the nearest with rooms availables near The Van Bouren. We only stayed a few hours, and got a good night rest. Not dissapointed. I would recomend this place if you are looking to stay close to downtown and you dont wanna use uber or taxi services, the quality/cost relationship its aceptable, only if you are traveling for one night, if you want to stay in a cozy place for more than one night don't stay here.
Cons: The room was non smoking but It smelled like cigarrette and the fridge was noisy.
8.3 Excellent
Pros: Location
Cons: Realy poor breakfast, no eggs, few items,
5.0 Okay
Pros: I love the location the food and the people
Cons: Waiting to check in at a certain time
1.0 Poor
Pros:
Cons: The wifi was horrible, Its smelled like cigars and weed. I even left a day early it was so bad. Should have gotten reimbursed for one night stay. Had to find a better place because it was just trash
6.0 Good
Pros: Close to venue
Cons: No hot water to shower before I checked out
Stay at Travelodge Phoenix Downtown hotel located near Phoenix Sky Harbor International Airport and within driving distance of Phoenix-Mesa Gateway Airport. Amenities include complimentary continental breakfast, complimentary parking, guest laundry and business center. Rooms offer complimentary wireless internet access, TV, mini fridge, microwave, sitting area and radio. Attractions are Arizona Veterans Memorial Coliseum, Phoenix Art Museum, Phoenix Convention Center, Phoenix Science Center, Comerica Theater, Chase Field, Heard Museum, Civic Space Park, The Van Buren, Arizona Center and Talking Stick Resort Arena. Restaurants are within walking distance. Pets are welcome for a fee.
Super 8 Phoenix Downtown is a smoke free facility. Convention center nearby. Free Super Start continental breakfast. Free local calls and long distance access. Outdoor pool. Pet friendly. Easy access to Interstate 10. Downtown Phoenix within walking distance. Guest laundry available. Talking Stick Resort Arena and Chase Field Ball Park less than a mile away. High speed internet complimentary in all rooms Micro/fridge units available. Iron and ironing boards. Truck/Bus/RV Parking available.
Overall 6.1 Good
Based on 1,170 reviews
All Reviews
- All Reviews
- Families
- Couples
- Solo
- Business
Good
7.5
Pros: The room had a microwave oven and fridge although I did not notice them at first as they were underneath the TV. There was a Circle K across the road. Great selection of channels on the TV.
Mediocre
2.5
Pros: Nothing
Okay
4.2
Pros: Walking distance of Chase Field
Okay
5.8
Pros: Location...close to most things in downtown area. Staff was polite.
Excellent
8.0
Pros: Location - Very close to downtown.
Excellent
8.8
Pros: Location and price!
Mediocre
2.5
Pros: Nothing except the weather.
Good
7.0
Pros: I liked the location of the hotel as well as the beds. The room had a mini fridge as well as a microwave which was a bonus. Staff was very polite even when I mentioned a part of the air conditioner had fallen.
Good
7.1
Pros: Deep bathtub.
Good
7.5
Pros: The location
Okay
4.2
Pros: Breakfast was mediocre (only bread and yogurt and pancakes, no eggs or meat or anything). Toilet was broken and clogged before I even got there.
Okay
5.0
Pros: Close to Chase Field
Details
Reviews
Overall 6.1 Good
Based on 1,170 reviews
Location
8.7
Service
6.5
Breakfast
5.5
WiFi
3.8
Room
3.7
Pool
2.1
Cleanliness
1.9
Location
8.7
Service
6.1
Breakfast
5.2
Comfort
3.7
Room
3.4
Cleanliness
1.9
Location
8.8
Service
7.1
Room
2.7
Cleanliness
1.8
Location
8.5
Service
6.7
Breakfast
5.1
Room
3.8
Cleanliness
2.7
Location
8.9
Comfort
3.7
Room
3.1
Cleanliness
2.2
7.5 Good
Pros: The room had a microwave oven and fridge although I did not notice them at first as they were underneath the TV. There was a Circle K across the road. Great selection of channels on the TV.
Cons: There was a dead roach in the bath tub. I could live with that. The main problem was the couple next door complaining with each other about something and waking me up in the early hours. I did not get a good night's sleep.
2.5 Mediocre
Pros: Nothing
Cons: Everything
4.2 Okay
Pros: Walking distance of Chase Field
Cons:
5.8 Okay
Pros: Location...close to most things in downtown area. Staff was polite.
Cons: carpet stained all over, cracked wall & water marks on ceiling, back splash missing ...I expected better facilities with the Wyndham brand name
8.0 Excellent
Pros: Location - Very close to downtown.
Cons: Bathroom door frame was damaged (a kick?) and not repaired. Water flow on vanity was deficient.
8.8 Excellent
Pros: Location and price!
Cons: Cigarettes smell.
2.5 Mediocre
Pros: Nothing except the weather.
Cons: I checked in on the 10/4/2019 and inquired about using my Triple A card or discount for Truck drivers which is only 10%. I was told the rate I received on booking.com would not allow a discount. There was nothing to like. The room had small bugs, the tub no stopper, no coffee pot or any coffee given. The house keepers were lazy. I vacuum the floor, the towels given were filthy. The bed was very uncomfortable I sleft on top nothing was cleaned or changed. The paint from the bathroom ceiling falling, for hour was unable to take a shower, no running water. I was approached by other visitors staying on the premises who were mentally pyscho.Which was quite disturbing. You couldnt walk other then the pavement then having to deal with Dog Bowels (Poop) Owners I watched didnt clean up. There was nothing fresh about there breakfast. Can goods for fruit. No variety of bagels such everything with onion, just raisin bagels which I dont eat. The icemaker no sanitization. I walked to Circle K off of 16 th where it appeared to be a little bit cleaner.
7.0 Good
Pros: I liked the location of the hotel as well as the beds. The room had a mini fridge as well as a microwave which was a bonus. Staff was very polite even when I mentioned a part of the air conditioner had fallen.
Cons: The room could have been a bit cleaner (carpet and marks on walls), there was little to no water pressure in the bathroom sink. I didn't notice an elevator so we had to climb stairs and lastly had to pull the door handle up rather than down.
7.1 Good
Pros: Deep bathtub.
Cons: No remote control for tv. Bathroom smelled like sewage.
7.5 Good
Pros: The location
Cons: Cleanliness
4.2 Okay
Pros: Breakfast was mediocre (only bread and yogurt and pancakes, no eggs or meat or anything). Toilet was broken and clogged before I even got there.
Cons:
5.0 Okay
Pros: Close to Chase Field
Cons: Dirty. Needs an overhaul.
Super 8 Phoenix Downtown is a smoke free facility. Convention center nearby. Free Super Start continental breakfast. Free local calls and long distance access. Outdoor pool. Pet friendly. Easy access to Interstate 10. Downtown Phoenix within walking distance. Guest laundry available. Talking Stick Resort Arena and Chase Field Ball Park less than a mile away. High speed internet complimentary in all rooms Micro/fridge units available. Iron and ironing boards. Truck/Bus/RV Parking available.
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