Would you like to save as your currency permanently or for this visit only?
Bar closed at midnight
As always the Weather during Spring Break is wonderful. The general layout of the resort is wonderful. This is my 3rd trip here since 2009 and we want to make it a annual thing for myself and my kids, This trip we experienced a lot of horrible service, missed room services, not being attended to while at one of their restaurants. the exception was the last night we were there. I spent $5000 over a course of 6 nights we stayed..I would expect way better service when ones pays this much. Im considering not coming back due to the service not matching the price I paid. I also feel the resort could use a bit of updating and repair. Eep in the room when we had burnout light bulbs and once again they were never replaced on our stay.
Fast check-in Roomy Quiet Parking was good. Breakfast was good, though a little pricey. Shortage of electrical outlets at bed. I like to charge my phone but keep it there for clock and an alarm.
The location is close to many attractions. It wasn't very clean, the toilet was dirty and the counters on the dressers had liquid stains on them. The front door had a huge gap between the floor and door so we could hear everything from the outside in the hallway.
Convenient locaton neat airport but quiet and comfortable
Very noisy. Could hear everyone in the halls and in the adjacent room
The air conditioner in the bedroom blew right on my face, which was very uncomfortable.
The bed was stated online to be an adjustable comfort bed but was only a pillow top type. I didn't think the bed was very comfortable at all. The window at the end of the hall overlooked a really awful property full of garbage and cars. The restaurant was a great convenience since there was not much around the hotel to go to. The staff in the restaurant was very professional and nice. The food was also pretty good. Since we only stayed one night to catch an early flight it was fine.
Staff were exemplary, liked the comfort of the bed, room nice and clean There was some sort of teenage girls summer camp on the premises which clogged up the breakfast rooms some mornings but they were well behaved. It was a minor inconvenience. Would enjoy staying with you again.
Bed comfortable. Staff at front desk arguing with other staff while I was checking in.
Location is everything!!! We will ONLY stay here when we are flying out of Phoenix. It takes just minutes to get to the airport. VERY handy. Also, great shower pressure (with clean shower stall), and comfortable bed and pillows. Nice breakfast spread. The front desk guy was odd, and unintentionally insulting, but everyone else was super cool (as usual). The room was clean, other than what appeared to be a bit of blood that I washed off the wall at the toilet paper holder.
Location Room smelled. Not queen beds as advertised. Full size at best.
Shuttle from the airport, I also had an early flight and they let us check in about 5 hours earlier then normal check in. Fan didn't have a mode to stay ruining
Not much... Very expensive for the room I received. Carpet was dirty, hair in bath area, staff had problems w/ my check-in & check-out. Not very friendly. Tried to get a coffee at lobby Starbucks, stood around for 15 min with no help, so I left.
Great room and big and great bed Some parts of hallway or elevator needs cleaning
Close to airport. The area and people coming and going late in the evening when we arrived were a bit "sketchy." There was a lot of smoking going on which I don't like. Place was a bit run down. We were only there late in the evening to sleep, showered in the morning and missed the bagged breakfast, then left, so it was just okay for what we needed.
The front desk clerk was very helpful, they took my granddaughter and me to a nice resturant and then the next day to the airport. The driver was very nice. We had a nice stay
Old and outdated bathroom. The door the bathroom didn't slide and when it did it was stuck. Update to a user friendly door.