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| | | Good - 1169 reviews |
89% found the staff to be very friendly .
Hotel is great. 81% of the guests liked it.
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Air-conditioned
Airport shuttle
Bar/Lounge
Express check out
Fitness center
Golf
Internet
Kitchenette
Meeting/Banquet facilities
No smoking
Parking
Pets allowed
Pool
Restaurant
Spa
Storage available
Wheelchair accessible
WiFi
Set in the granite bluffs of the Phoenix Mountain Reserve, the Pointe Hilton Tapatio Cliffs Resort creates a truly extraordinary escape from the ordinary. The AAA Four-Diamond property and about 20 minutes from the Phoenix Sky Harbor International Airport, the Pointe Hilton Tapatio Cliffs Resort in Phoenix is a 584 all-suite resort proper...
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Overall Rating -
Good - 1169 reviews
Guests
Guests
Excellent 9.0
Staff was most helpful and friendly. Although great mountain location my room was secluded with concrete screening blocking the parking lot. Probably because 3rd party booking. Also, third stay there when the Pointe of View restaurant was closed for private function. ... more
Excellent 9.0
the pool was awesome and room was very clean. Our room wasn't ready at 4:00 when it was supposed to be. ... more |
| | | Good - 993 reviews |
93% found the staff to be very friendly .
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Air-conditioned
Airport shuttle
Bar/Lounge
Express check out
Fitness center
Golf
Internet
Kitchenette
Meeting/Banquet facilities
No smoking
Parking
Pets allowed
Pool
Restaurant
Spa
Storage available
Wheelchair accessible
WiFi
Nestled into the slopes of the Phoenix North Mountains with a Spanish-Mediterranean design, the Pointe Hilton Squaw Peak Resort offers one of the most unique Southwestern experiences in the country. Located on 27 acres, the property is bordered by 3,000 acres of scenic Sonoran desert in the adjacent mountain preserve and features 563 all-...
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Overall Rating -
Good - 993 reviews
Guests
Guests
Excellent 10.0
I was here for a week at the end of August . Beautiful resort, very clean rooms and great staff. The river ranch is perfect for little kids. Downfall was the swim up bar had 1 bartender bit she was in side and was rude. Easy check/out. Big resort so if have little kids request a room close to water park. All restraurant had excellent food. But drinks are expensive. Kids eat for free and they have excellent choices for the kids
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Poor 2.0
The pictures do no represent this place. The check in process with the guest services manager was underwhelming. He said only one room was available and it was minutes from 4:00, we did not get correct bed type, we did get a dirty room that overlooked the housekeeping area, thus the view was dirty linens and the back of a work area. I asked if there was an area that was more recently renovated he said no and handed us our room key. He could not have cared less about the guests. The room was dirty and half way through the fridge broke, and our kiddos milk etc. spoiled. It took a while to get a replacement and of course that lent us to have to tip the guy who brought it. (wasn't his fault). The pool was way over populated, hardly could move about the very old dingy lazy river. The bathtub did not drain well (that is always pleasant) YUCK!! We had a lengthy walk to the lazy river across a parking lot, really could not believe at 4:00 only one room was available due to housekeeping accordi...
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| | | Good - 1016 reviews |
88% found the staff to be very friendly .
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Air-conditioned
Airport shuttle
Bar/Lounge
Express check out
Fitness center
Golf
Internet
Kitchenette
Meeting/Banquet facilities
No smoking
Parking
Pets allowed
Pool
Restaurant
Spa
Storage available
Wheelchair accessible
WiFi
Located in Phoenix (Ahwatukee), Arizona Grand Resort is convenient to Arizona Mills Mall and Diablo Stadium. This 4-star resort is within the vicinity of Wells Fargo Arena and Sun Devil Stadium. Make yourself at home in one of the 740 air-conditioned rooms featuring minibars and CD players. Your room comes with a pillowtop bed, and all ro...
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Overall Rating -
Good - 1016 reviews
Guests
Guests
Good 8.0
The resort is nice, room was spacious, but did have paint pealing off the wall. Very limited restaurant choices. Except for the golf course, it shouldn't be called a resort. We were there in November and without the water park you got no value for the resort fee. Would not recommend or return.
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Excellent 10.0
We spent one night there, would have stayed longer but they were sold out, We had an amazing time from check in to check out, All staff were very friendly and accommodating, no complaints what so ever, we will stay again soon.
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| | | Good - 668 reviews |
86% found the staff to be very friendly .
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Air-conditioned
Airport shuttle
Bar/Lounge
Express check out
Fitness center
Golf
Internet
Kitchenette
Meeting/Banquet facilities
No smoking
Parking
Pets allowed
Pool
Restaurant
Spa
Storage available
Wheelchair accessible
WiFi
Located in Phoenix (Camelback East), Arizona Biltmore, A Waldorf Astoria Hotel is minutes from Wrigley Mansion and Arizona Biltmore Country Club. This 4.5-star resort is within the vicinity of Piestewa Peak and Shemer Art Center. Make yourself at home in one of the 740 air-conditioned rooms featuring refrigerators and minibars. Cable prog...
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Overall Rating -
Good - 668 reviews
Guests
Guests
Good 7.0
Great grounds, landscaping, pools, bars, restaurants etc. Considering this was supposed to be an upgraded room blah! Old TV, bed horrible. Bathroom tired old grout .. yech! ... more
Okay 6.0
the grounds and architecture are gorgeous. (Perfect lawn for croquet - should have asked if they had a set) the room was a bit of a let down in that it was outdated, furnishings were old and the bathroom fixtures were falling apart. Though it was spacious and had a patio. The staff are extremely friendly and helpful, the grounds are beautifully kept, and the architecture is interesting. Sadly, the room was outdated with a loose headboard, and separating carpet. The vents are dirty and the furniture looked to have suffered a wind storm. My biggest problem was with the bathroom toilet - not a low flow and seemed to keep refilling (loudly) at intervals throughout the night. I recommend it for those who are not bothered by such things. I probably would not choose this hotel again. ... more |
| | | Excellent - 330 reviews |
96% found the staff to be very friendly .
82% thought the service was very professional .
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Air-conditioned
Airport shuttle
Bar/Lounge
Express check out
Fitness center
Golf
Internet
Kitchenette
Meeting/Banquet facilities
No smoking
Parking
Pets allowed
Pool
Restaurant
Spa
Storage available
Wheelchair accessible
WiFi
With a stay at Royal Palms Resort and Spa - Destination Hotels & Resorts in Phoenix (Camelback East), you'll be minutes from Shemer Art Center and close to Camelback Mountain. This 5-star resort is within close proximity of Scottsdale Museum of Contemporary Art and Scottsdale Center for the Performing Arts. Make yourself at home in one of...
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Overall Rating -
Excellent - 330 reviews
Guests
Guests
Good 7.0
Common grounds and landscaping were picturesque and peaceful. The centralized location allowed us to easily visit Scottsdale and Phoenix. We also took advantage of the close proximity (5 minutes by car) to Mount Camelback's hiking trails. For the price of the hotel and 5 star status, we thought the rooms left a little to be desired. The beds/linens were not up to 5 star caliber. We also heard every footstep from our neighbors above as we were on the first floor, which was unwelcomed @ 6a ... more
Excellent 10.0
The staff and grounds were amazing not really This is a beautiful place to relax and enjoy down time. You feel like your in a tropical area and not in a busy city. The valet guys were amazing were came and went with out any trouble. ... more |
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Red Roof Inns
| | | Excellent - 348 reviews |
96% found the staff to be very friendly .
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Air-conditioned
Airport shuttle
Bar/Lounge
Express check out
Fitness center
Golf
Internet
Kitchenette
Meeting/Banquet facilities
No smoking
Parking
Pets allowed
Pool
Restaurant
Spa
Storage available
Wheelchair accessible
WiFi
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Overall Rating -
Excellent - 348 reviews
Guests think this is a
Guests
Excellent 10.0
The best resort and spa I have ever been too.You are pampered the moment you drive up to the massive entrance.From there there are no worries everything is there for you,never have to leave the property.The restaurants are so good excellent chefs.Alot of staff to care for you at any of the 4 pools.There are activities everyday for you like yoga,and for the kids,golf for the husband.You will love it,the heat wasn't bad and I went in July.
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Poor 2.0
Normally when booking a hotel, you pay via cc when you make your reservation then when you arrive they ask for a cc that will get charged only if there's damages. So I 'paid' w/ the company CC (AMEX) in the amount of $260. Upon arrival, when giving a card for 'damages' I gave them my debit card b/c that was the only card I had on me. Turns out they charged the ENTIRE stay on my debit card instead in the about $325 (I hadn't charged anything to my room either. That was just for the room for 1 nite). A couple days later, when I went to call about it, the CSR said she could help me w/ the billing issue. When I told her what it was, she xfrd me to the Business Center where I was on hold for 19 minutes. I then hung up, called back and spoke w/ the same woman and told her that I have a billing issue, she said she was going to xfr me to accounting. I told her that I think they are closed b/c I was just on hold for 19 minutes. She xfrs me anyway where I remain on hold for another 20 minutes be...
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| | | no reviews |
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Air-conditioned
Airport shuttle
Bar/Lounge
Express check out
Fitness center
Golf
Internet
Kitchenette
Meeting/Banquet facilities
No smoking
Parking
Pets allowed
Pool
Restaurant
Spa
Storage available
Wheelchair accessible
WiFi
Welcome to Pointe South Mountain Resort, where relaxation, beauty and adventure await. With something special for the entire famiy, this AAA Four-Diamond, all suite resort in Phoenix, Arizona is the ulitmate getaway destination. Relax in their lavish Phantom Horse Spa. Conquer 18 holes of championship golf. Frolic at The Oasis-a six acre...
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Overall Rating -
Poor - 0 reviews
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