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9.4
9.2
9.2
9.2
9.1
8.4
9.3
9.1
8.8
8.8
8.7
8.1
Details
Map
Reviews
Overall
9.1 Excellent
Based on 1,751 reviews
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All Reviews 9.1
-
Couples 9.1
-
Families 9.3
-
Business 8.8
-
Solo 9.3
9.4
9.3
9.2
9.0
8.8
6.0
9.3
9.2
8.9
8.8
8.8
6.9
9.4
9.3
9.3
8.8
8.7
6.0
9.5
9.4
9.1
8.9
8.2
5.9
9.4
9.0
8.2
7.7
6.1
4.0
data provided by TrustYou
"Great reception"
"Friendly service"
"Good restaurants & bars in the area"
Recent Reviews
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Excellent
9.4+This hotel is Nice and clean. The interior design is modern. The location is perfect if you want to take a stroll around downtown. From the front entrance, you can see the US Airways stadium, the Chase stadium or arena (sorry, not a sports fan) and just a few minutes walk away. Also it about a five to ten minutes walk to Heritage Square. One minus is the room we stayed in had only one chair and a long sofa for seating. Having just one chair made it tough for two of us to enjoy food or coffee in our room. I recommend friends to stay there, but because it's downtown, don't be surprised about how expensive parking can be, $23/night.-None
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Excellent
8.2+Nice place-No smoking. $140+ rooms but $27 just to park in garage. And no the hotel doesn't pay for it dicount it or validate parking. This was a bummer.
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Excellent
10.0+I liked the location, the décor, and the amenities and perks included with the hotel room stay. Overall, a great hotel. :)-I did not like the design of the shower, where it was only partially enclosed with a glass wall, where water could spray out onto the bathroom floor. The mattress was a little hard, and the pillows were a little flat.
$199+
Details
Map
Reviews
Overall
8.9 Excellent
Based on 933 reviews
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All Reviews 8.9
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Couples 9.3
-
Families 9.3
-
Business 8.6
-
Solo
9.3
9.2
9.0
8.8
8.4
6.7
9.3
9.1
8.6
8.1
7.7
3.4
8.6
8.5
7.0
6.7
7.9
data provided by TrustYou
"Nice building"
"Friendly atmosphere"
"Pleasant entrance area"
Top positive review
Top critical review
Excellent 8.2
Staff very friendly and helpful. The Concierge Room is advertised as being for guests with rewards points at the Platinum or Gold level plus one guest. The hotel opened the Concierge Room to hundreds of pre-teen and teenaged girls unchaperoned, competing in a national ballerina event in the city. Business and professional guests very disappointed.
Okay 4.0
Great check in staff and very nice room. Decided to stay in instead of going out and the bar staff at the hotel was horrible waited 15 minutes for first drink and then couldn't remember what the drink was. It was super expensive and staff not very personable
Recent Reviews
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Excellent
10.0+Stayed in one of the newly renovated rooms. When I got off the elevator to go to my room, I stepped on the thickest, plushest carpet ever. Room was spotless. Lots of outlets on the desk so I was able to keep all my devices charged. All of the staff I encountered were pleasant and helpful. Even the valet, when my car was brought around, washed my windshield before I started out for home. Extremely easy to get back to I-10. The breakfast buffet was wonderful - including lots of fresh fruit and again. Walking distance to Chase Field as well as lots of bars and restaurants.-Would have liked to have had a magnifying mirror in the bathroom for putting on my makeup but there was lots of light.
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Excellent
10.0+The Renaissance is close to so many cool downtown Phoenix venues - Valley Bar, Hanny's Seamus McCaffrey's, and Crescent Ballroom. We were able to walk around and had plenty to do all within walking distance.
-
Okay
4.0+Great check in staff and very nice room.-Decided to stay in instead of going out and the bar staff at the hotel was horrible waited 15 minutes for first drink and then couldn't remember what the drink was. It was super expensive and staff not very personable
$205+
Details
Map
Reviews
Overall
9.1 Excellent
Based on 927 reviews
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All Reviews 9.1
-
Couples 9.3
-
Families 9.0
-
Business 9.3
-
Solo 8.7
9.4
9.2
8.9
8.9
8.9
6.1
9.4
9.2
9.0
8.9
8.8
5.8
9.4
9.0
8.8
8.6
8.1
5.9
9.3
8.8
8.7
9.0
8.6
8.1
5.6
3.7
data provided by TrustYou
"Great reception"
"Spacious rooms"
"Great view"
Top positive review
Top critical review
Excellent 8.0
Large rooms. Comfy bedding. Modern design. Great views of the city. Great breakfast. If you elect not to have maid service, you are given a $5 coupon to use in the restaurant. Parking was $28 per car per night. We parked across the street for $14 per night.
Mediocre 2.0
Booked the hotel and tried to cancel a couple hours later. Priceline spoke with the front desk manager and they refused to allow me to cancel. I understand it's in your fine print but it's just bad business practice to take someone's money when the reservation was JUST made. It's not like it was booked for months and the room was not given to someone else because of my reservation. I am the CEO of a moderately sized company and travel to Phoenix 5-10 times a year and send hundreds of clients to Phoenix. I will make sure no one stays here. Good thing you kept my $500.
Recent Reviews
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Mediocre
2.0-Booked the hotel and tried to cancel a couple hours later. Priceline spoke with the front desk manager and they refused to allow me to cancel. I understand it's in your fine print but it's just bad business practice to take someone's money when the reservation was JUST made. It's not like it was booked for months and the room was not given to someone else because of my reservation. I am the CEO of a moderately sized company and travel to Phoenix 5-10 times a year and send hundreds of clients to Phoenix. I will make sure no one stays here. Good thing you kept my $500.
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Good
6.8+The bathroom-Very unhappy with trying to book two deluxe rooms next door for our bachelorette weekend. When requested, " Syndey" didn't see any prob. Didn't happen of course!
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Excellent
8.0+Large rooms. Comfy bedding. Modern design. Great views of the city. Great breakfast. If you elect not to have maid service, you are given a $5 coupon to use in the restaurant.-Parking was $28 per car per night. We parked across the street for $14 per night.
$147+
Details
Map
Reviews
Overall
8.7 Excellent
Based on 1,770 reviews
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All Reviews 8.7
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Couples 8.7
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Families 8.7
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Business 8.5
-
Solo 8.5
9.1
8.8
8.4
8.0
7.9
5.9
8.8
8.8
7.9
5.6
5.5
5.3
9.0
8.1
7.9
5.2
4.7
4.3
9.0
8.9
7.0
5.4
5.0
4.9
9.2
8.6
7.7
5.8
5.3
4.8
data provided by TrustYou
"Clean rooms"
"Great view"
"Friendly service"
Top positive review
Top critical review
Excellent 8.5
If you're attending a function at the convention center, this is the perfect hotel. I wish that there was a small store for incedentals.
Okay 4.8
Very close to Talking Stick Resort Arena and Chase Field. Staff was not very knowledgeable about the area which was strange considering they live there. Parking is terribly overpriced and wifi is not free. Hotel overall looks very tired and run-down. Online pictures are not a true representation of what the property looks like.
Recent Reviews
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Excellent
9.1+The view, the rate, the employees-The carpet, the old Apple phone radio
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Excellent
9.3+Staff was friendly and helpful.
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Okay
4.8+Very close to Talking Stick Resort Arena and Chase Field.-Staff was not very knowledgeable about the area which was strange considering they live there. Parking is terribly overpriced and wifi is not free. Hotel overall looks very tired and run-down. Online pictures are not a true representation of what the property looks like.
$162+
Details
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Reviews
100% verified reviews
Real guests. Real stays. Real opinions.
provided by
8.5
Review Score
Based on 674 reviews
Top positive review
Top critical review
Excellent 10.0
Staff was friendly. Room was very clean. I was impressed by the security and the quietness of the room. Very relaxing. Close walk to Chase Field. We will stay there again for sure.
Okay 4.8
The room was clean and comfortable It's funny that the only memorable and helpful staff are not upfront. Reception is horrible...H O R R I B L E!! This is the only reason I would never go back.
Recent Reviews
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Good
6.3-Staff were not friendly .... injured myself while there and would not allow me temporary use of a wheelchair. Nothing in the vicinity of the hotel really.
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Okay
4.0+Semi clean room-Nothing open past 12, very much lack of knowledge of there "hotel" hour of operations, never had an opportunity to enjoy like food but like everything else there is somthing more rhat will stick with people at Tucson, for a life time
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Okay
4.8+The room was clean and comfortable-It's funny that the only memorable and helpful staff are not upfront. Reception is horrible...H O R R I B L E!! This is the only reason I would never go back.
802 East Van Buren Street, Phoenix, AZ
8.9
Distance
0.2 mi from
$157+
Details
Map
Reviews
Overall
8.9 Excellent
Based on 927 reviews
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All Reviews 8.9
-
Couples 9.1
-
Families 9.0
-
Business 9.1
-
Solo 8.8
9.2
9.2
8.8
8.7
8.0
6.5
9.2
9.2
9.1
8.8
8.4
9.4
9.4
9.0
9.0
8.9
3.6
9.2
9.1
9.0
8.8
7.6
7.0
9.3
9.1
8.5
8.3
7.9
data provided by TrustYou
"Clean rooms"
"Good shuttle service"
"Accessible parking"
Top positive review
Top critical review
Excellent 10.0
Location, location, location Free parking Free full breakfast Friendly staff N/A
Okay 4.6
The beds were torture. Not only were they hard, the springs were poking through. Also, we paid for queen beds and got doubles. The breakfast was a joke: it was in a tiny cramped little room and was gone every morning we went down. Worst of all, we were constantly bombarded by the extremely loud noise of elevator machinery. Seriously, it was impossible to relax there.
Recent Reviews
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Excellent
9.1+Had tickets to diamondbacks game. Close place stay.-Breakfast was okay. Didn't care for turkey sausage.
-
Excellent
8.0+staff friendly location-shuttle service started at 7AM. - doesn't help for earlier flights bathroom had lots of wear and tear; especially tub/shower requested extra supplies via Kayak but didn't receive them upon check in.
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Okay
4.6-The beds were torture. Not only were they hard, the springs were poking through. Also, we paid for queen beds and got doubles. The breakfast was a joke: it was in a tiny cramped little room and was gone every morning we went down. Worst of all, we were constantly bombarded by the extremely loud noise of elevator machinery. Seriously, it was impossible to relax there.
620 North 6th Street, Phoenix, AZ
8.9
Distance
0.4 mi from
$163+
Details
Map
Reviews
Overall
8.9 Excellent
Based on 389 reviews
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All Reviews 8.9
-
Couples 9.1
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Families 9.4
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Business 8.6
-
Solo 8.6
10.0
9.5
9.4
9.2
9.0
6.3
9.6
9.3
7.6
7.5
7.1
9.5
9.4
8.9
7.9
7.7
6.3
9.6
9.3
7.8
7.7
7.0
9.6
9.5
data provided by TrustYou
"Nice building"
"Friendly service"
"Spacious rooms"
Top positive review
Top critical review
Excellent 8.0
Everything. Roomy, clean. Nice breakfast. Great deal. Location.
Good 6.0
Close to Dodge Theater and restaurants. I was told at check in my reservations had been canceled. Luckily they had two rooms for us.
Recent Reviews
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Good
6.0+Convenient location to convention center and major highways.-Breakfast was not the greatest. Though internet was free would have preferred high-speed wifi.
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Good
6.8+Nice and filling breakfast, wifi and business centre to use printer, nice pool was great as it was close to 90 some days. Short walk downtown and PCC. Hotel manager let us keep room until 5 pm as we had a late flight the last day...it was great to start the long journey home refreshed. We will be back next year.-A bar/restaurant would have been nice but luckily downtown was close.
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Good
6.0+Close to Dodge Theater and restaurants.-I was told at check in my reservations had been canceled. Luckily they had two rooms for us.
$200+
Details
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Reviews
100% verified reviews
Real guests. Real stays. Real opinions.
provided by
8.8
Review Score
Based on 111 reviews
202 North Central Avenue, Phoenix, AZ
6.9
Distance
0.4 mi from
$136+
Details
Map
Reviews
Overall
6.9 Good
Based on 670 reviews
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All Reviews 6.9
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Couples 7.3
-
Families 6.3
-
Business 6.5
-
Solo 7.6
10.0
9.5
9.3
8.1
5.0
5.0
9.4
7.9
5.1
3.8
3.3
9.2
8.2
5.3
5.2
3.4
3.2
9.4
8.0
4.8
4.1
3.2
2.8
9.3
7.9
5.5
5.1
3.5
3.1
data provided by TrustYou
Top positive review
Top critical review
Excellent 10.0
Have stayed there many times, will return. Be careful: do not get an adjoining room.
Okay 4.8
Location & price. I was given a room key for a room that was already occupied. Then, the guests on my floor (3) were loud all night, as if there was a party in the hallway outside my door.
Recent Reviews
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Excellent
10.0+Have stayed there many times, will return.-Be careful: do not get an adjoining room.
-
Okay
4.8+Location & price.-I was given a room key for a room that was already occupied. Then, the guests on my floor (3) were loud all night, as if there was a party in the hallway outside my door.
-
Excellent
8.2+The history of the hotel was pretty cool.-The room was very small in comparison to newer hotels.
$79+
Details
Map
Reviews
Overall
6.4 Good
Based on 887 reviews
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All Reviews 6.4
-
Couples 6.2
-
Families 6.3
-
Business 6.0
-
Solo 7.0
8.9
8.8
7.1
6.2
6.2
3.8
9.0
8.8
6.7
6.2
3.7
2.8
9.0
8.9
7.3
6.2
3.7
3.0
9.0
8.9
7.6
6.4
4.7
4.0
8.9
8.8
7.0
5.7
4.4
3.8
data provided by TrustYou
"Near city centre"
Top positive review
Top critical review
Excellent 8.6
Close to the downtown area. Within a few minutes walk to ballpark, arena, and convention center
Mediocre 2.0
The room was supposed to be smoke free, but reeked of smoke including bedding, towels, etc and the smoke alarm had the battery removed. The place was so dirty I had to was off the light switch and the phone before touching either. I asked for a different room, the manager told me no, I checked out one hour later because I couldn't breathe in all the smoke.
Recent Reviews
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Mediocre
2.0+The room was supposed to be smoke free, but reeked of smoke including bedding, towels, etc and the smoke alarm had the battery removed. The place was so dirty I had to was off the light switch and the phone before touching either. I asked for a different room, the manager told me no, I checked out one hour later because I couldn't breathe in all the smoke.
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Mediocre
3.1-Bad Wi-fi condition, breakfast with minimum menu. If you are looking for relatively cheap accommodation, it's fine, but I still think I overpaid.
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Okay
5.4+Our overall stay was decent. Quiet, never any interruptions.-What I didn't care for, the pool was absolutely disgusting. After taking a shower, we discovered our feet were dirty. We discovered it was the carpet making our feet black! Also dropped some jewelry between the bed and night stand, reached down to grab it and pulled back a handful of what appeared to be cookie crumbles..upon further review there was tons of food crumbs, some hair accessories and other items, that were not ours.