Americas Best Value Inn & Suites Provo

Guests have mentioned that the rooms are very clean and smell good upon arrival. However, some guests have reported issues with dirty floors, smelly rooms, and dirty towels.

Guests have found the beds to be comfortable, but there have been reports of burn holes in the bedding and dirty bed sheets.

Some guests have mentioned challenges with parking, and there have been complaints about the lack of parking and issues with the parking lot.

While the hotel does not offer breakfast due to COVID, some guests have reported issues with the cleanliness of the kitchen area and have had to get food from nearby establishments due to limited dining options.

Guests have had mixed experiences with customer service, with some mentioning that the staff was great and helpful, while others have reported instances of rude staff and poor treatment from the management.

Some guests recommended requesting rooms away from the highway to minimize noise disturbances.

Despite being advertised as pet-friendly, some guests faced issues with additional charges for pets, even with service dogs. It's advisable to clarify the pet policy in advance.

Several guests reported cleanliness issues, including dirty towels, unclean bathrooms, and stained sheets. It's recommended to inspect the room upon arrival and report any issues to the staff immediately.

Guests noted limited nearby dining options, with some having to resort to purchasing food from a nearby convenience store. Planning meals in advance or bringing snacks may be helpful.

Multiple guests mentioned maintenance issues such as malfunctioning shower heads and worn-out furniture. It's advisable to report any maintenance concerns to the staff for prompt resolution.

Some guests encountered strong odors in non-smoking rooms, indicating a potential issue with the hotel's smoking policy enforcement. It's recommended to confirm room cleanliness and ventilation upon check-in.

Guests with accessibility needs reported challenges, including unfriendly staff and lack of assistance with mobility devices. Individuals with specific accessibility requirements may want to confirm the hotel's ability to accommodate their needs.

Several guests mentioned noise disturbances from other guests and the surrounding area. Light sleepers may benefit from earplugs or requesting a quieter room location.

Despite the hotel's listed amenities, some guests experienced issues such as a missing "do not disturb" sign and a malfunctioning TV. It's advisable to confirm the availability and functionality of amenities upon check-in.

While some guests praised the staff's helpfulness, others reported rude or unaccommodating behavior. It may be beneficial to set clear expectations for interactions with the staff and address any concerns with management promptly.