Overview

Sands Regency Casino Hotel

345 North Arlington Avenue, Reno, NV 89501, United States
+1 775 348 2200

$33+

Overall guest ratings

6.3/10 Good
Based on 4,812 reviews

Review highlights

  • 7.7
  • 6.4
  • 4.2
  • 4.1

Nearby

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    About

    Location.

    Bright, bold and sleek, the Sands Regency Casino Hotel offers electrifying gaming action in downtown Reno, Nevada. This exciting property is 2 blocks from the Reno Arch, 4 blocks from the National Bowling Stadium and 6 miles (9 kilometers) from Reno-Tahoe International Airport.

    Hotel Features.

    The Sands Regency Casino Hotel's extended-hour, complimentary health club features a sauna, steam room, massage rooms, large spa tub and a mountain-view fitness center. Other amenities include an Internet kiosk in the 24-hour lobby, meeting rooms, video-game arcade, daily breakfast (surcharge), and a seasonal shop for ski, snowboard, and bicycle rentals. The 45,000-square-foot casino includes slots, video poker, craps, roulette, and bingo. The hotel also offers a seasonal outdoor pool and a sand volleyball court. On-site dining includes The Copa Bar & Grill, the Original Mel's Diner, Cabana Café, Big Daddy's Cafe, and Sands Buffet.

    Guestrooms.

    The Sands Regency Casino Hotel's 3 connecting towers house 833 spacious guestrooms. Floor-to-ceiling windows provide mountain or city views. Rooms offer wireless Internet access, included in the daily resort fee. Refrigerators are available upon request (surcharge). Some rooms are pet-friendly. Guests must contact the property for more details.

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    Amenities

    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Wi-Fi
    • Meeting/Banquet facilities
    • Casino
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Non-smoking rooms available
    • ATM on-site
    • Laundry service
    • Spa
    • Beauty salon
    • Express check out
    • Sauna
    • Free airport shuttle
    • Free long-term parking
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    6.3 Good
    Based on 4,812 reviews
    • 7.7 "Good location."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% thought it was easy to get to the train station."
    • 6.4 "Service is ok."
      5.3 "53% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
      6.2 "Housekeeping was ok, according to 62%."
      5.9 "Only 59% found the restaurant service to be good."
      5.5 "55% found the room service acceptable."
    • 5.4 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 5.3 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 4.2 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.0 "For 80%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      1.6 "84% said the bathroom was dirty."
      1.4 "Air conditioning was criticized by 86%."
      2.1 "79% had problems with the shower."
      1.5 "85% thought the tv was sub-standard."
      0.4 "96% were unsatisfied with the kitchenette."
      3.8 "62% criticized the small bathroom."
    • 4.1 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.9 "81% thought it was rather dirty."
      1.6 "84% said the bathroom was dirty."
      2.9 "Dirty pool, said 71%."
    • 3.2 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 3.1 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      1.7 "For 83%, the lobby entrance was sub-standard."
      1.3 "87% thought the facilities needed updating."
      3.3 "67% didn't like the architecture."
      2.8 "72% didn't like the smoking area."
    • 2.9 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      1.7 "For 83%, the lobby entrance was sub-standard."
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    Overall Rating

    6.6 Good
    Based on 2,406 reviews
    • 7.3 "Good location."
      9.3 "93% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 5.6 "Service is ok."
      5.8 "Only 58% thought the service was professional."
      6.4 "Housekeeping was ok, according to 64%."
    • 5.1 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 4.9 "Breakfast is below average."
    • 4.0 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      2.3 "77% had problems with the shower."
      1.6 "84% said the bathroom was dirty."
      1.4 "Air conditioning was criticized by 86%."
      1.4 "86% thought the tv was sub-standard."
      0.5 "95% were unsatisfied with the kitchenette."
      3.8 "62% criticized the small bathroom."
    • 3.7 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.5 "85% thought it was rather dirty."
      1.6 "84% said the bathroom was dirty."
    • 3.3 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
    • 2.9 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      1.9 "For 81%, the lobby entrance was sub-standard."
      1.6 "84% thought the facilities needed updating."
      3.4 "66% didn't like the architecture."
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    Overall Rating

    6.3 Good
    Based on 1,347 reviews
    • 7.0 "Good location."
      9.5 "95% liked the proximity to sightseeing."
    • 6.4 "Service is ok."
      5.3 "53% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
      5.9 "Housekeeping was ok, according to 59%."
    • 5.0 "Average comfort."
      1.3 "Air conditioning was criticized by 87%."
      2.4 "76% thought it was too noisy."
    • 3.6 "Not very clean."
      4.1 "59% said rooms were dirty."
      2.1 "79% thought it was rather dirty."
      1.5 "85% said the bathroom was dirty."
    • 3.6 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      1.5 "85% said the bathroom was dirty."
      1.3 "Air conditioning was criticized by 87%."
      0.3 "97% were unsatisfied with the kitchenette."
      1.4 "86% thought the tv was sub-standard."
      2.0 "80% had problems with the shower."
    • 3.0 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
      0.8 "92% complained about the elevator."
      1.5 "For 85%, the lobby entrance was sub-standard."
      3.6 "64% didn't like the architecture."
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    Overall Rating

    5.4 Okay
    Based on 384 reviews
    • 8.5 "Good value."
    • 7.6 "Good location."
    • 6.1 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      5.1 "51% said the reception staff was ok."
    • 5.3 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 4.0 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.9 "81% thought it was rather dirty."
    • 4.0 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
    • 2.7 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
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    Overall Rating

    7.0 Good
    Based on 673 reviews
    • 8.1 "Good value."
    • 8.1 "Location is great."
    • 6.3 "Service is ok."
      5.1 "51% said the reception staff was ok."
      6.5 "Housekeeping was ok, according to 65%."
    • 5.4 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      5.3 "Beds were acceptable for 53%."
    • 4.7 "Not very clean."
      1.9 "81% said the bathroom was dirty."
      1.6 "84% thought it was rather dirty."
    • 3.0 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      1.2 "88% thought the facilities needed updating."
    View all review categories
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