Sands Regency Casino Hotel

The room was a good size and the pillows were awesome. The staff at the front desk were very short with me but the manager was great. The lady from house keeping was a huge help. The pool area was nice but a lot of local tweaker and drunks in the pool and hot tube not really what I want my family around. One man actually was belligerent. Sad to see the buffet doesn't open till 4pm during the week.

- Mel's (restaurant) Sorry, that's all I can come up with - had to take a smoking room though I reserved a non-smoking - very dirty. cigarette butts jammed into window sil. beer bottle caps in AC - hardware in bathroom falling off wall - Long walk to pool across a scarey parking lot - lots of weird people hanging out in parking lot -Had to purchase eye drops because of the heavy smoke left in room - 9th floor halls were disgusting and smelled of smoke - ice dispenser wa broken - Long lines at check in

I felt cigarette smell all over the area including the room corridors and lifts. At its peak at reception area and casino space. The non smoking Room didn't felt that bad though. Room interior facilities are just bare minimum.

Location Overall services were poor. No wash clothes furnished. Long lines for check in and then waited for hours for our room. Forgot my Kindle 2 on bed when I left and housekeeping kept it. Got the run around from "lost and found".. The whole place feels dirty.

Restaurant was not bad. Lots of security watching cars in the lots. Staff was friendly. The rooms were falling apart and dirty (eg., I didn't wear socks in the room and my feet were black by the time I took a shower the next morning). Would spend a bit more to stay somewhere with higher standards.

Nice size rooms Did buffet was small and not very cleanly elevators were scary hotel is dated

Worst place ever Everything

You had to walk through the casino and parking lot to get to the swimming pool

Most staff I interacted with, where friendly and well meaning. Mel's Diner is attached to the hotel and is recommended. Great team supporting customers and good food. Dirty, Dirty, Dirty and Run Down everywhere. There is a survey question: "Which of the following best describes Sands Regency Casino Hotel:" ans - waste of money. When we arrived the room was dusty, not vacuumed, very soiled furniture. We had to ask housekeeping for service and they did, but not well. The next day no service again until about 5 to 6 PM. Housekeeping staff said they are understaffed and overworked. Saturday, housekeeping did not come at all. Based on hotel did not trust hotel food service but decided to try buffet anyway, it was a mistake, had to go to Mel's. Casino area smells heavy of cigarette smoke, so has poor ventilation, room seemed ok. Elevators to get to room broke multiple time during 4 day stay. An d Elevator to parking garage was always slow and shaky. Hotel needs complete interior re-built and new management at it allowed the hotel to get to this very poor condition. Sands Regency Casino Hotel is Not recommended, but Mel's Is.

We arrived after 6 hours of driving and there was No reservation , I had to call kayak and see what happened Made reservations on the 14 for the 30 and nothing was there only that my money was taken from my card but no room for us After one 45 min on the phone they fixt it , (( not good )) The room was nice after all . But we where mad for a while .

Bed was pretty comfy, staff were friendly, and they allow pets. Hidden pet fees, room was not clean, sink and shower had some real drainage issues.

Room seclusion. Location is close to the street and easy to walk anywhere. Some mold in room. Needs to be remodeled. For $100 a night wasn't worth it.

Location Price Parking Service Staff Housekeeping Room air conditioning sounded like an old generator, too hot to sleep without air conditioning, too loud to sleep with air conditioning. 3 restless nights

Room was nice place was clean overall was good No iron coffee or mini fridge in room

Cheap beer at bar resort fee? for what? Gym is in shambles.

Sleeping No microwave, no refrigerator, bathroom in disrepair, hallway was not vacuumed, I could hear the neighbors in the adjacent rooms cough and talk, no breakfast, the bed only had sheets. Additional taxes after paying online at check-in. For the additional cost I should have stayed at a motel chain.

The hotel had casino offerings in lower level, games, bars, etc. and was close to the strip. There was hair on our counter in our bathroom, the rooms were very dated and in somewhat of disrepair. The carpets were filthy.

Price was good compared to what else was available. Staff did move me after initial room wasn't acceptable. First room was far too loud with a noisy A/C system and elevators right next door. Second room was dirty and hadn't been cleaned properly. Hotel décor is straight out of Goodfellas. Joe Pesci would feel at home getting whacked there. Buffet was barely up to Sizzler standards.

Rooms was ok. The fact that they charged me an extra night and I'm still trying to get a hold of someone who can fix it. They keep on transferring me to a voicemail. Left two messages. Not sure if they are trying to scam for money.

Got moved to a better room after our bathroom flooded. Tried to take a shower and the drain was clogged and started to flood the room. Some one threw up in front of our door and no one cleaned it up even when a made was cleaning a room across from ours.

price was ok, but if you want a deal, only order one night. They'll try to entice you to stay by offering $29 the next night. Wish I'd known. Easy in and out and friendly service staff. Counter clerks not so much. Smoky, even on the nonsmoking floor. Had to keep the airconditioner on all the time to keep the smoke out.

The floor we stayed on was a dump.

close to other casinos we asked for a non smoking room, we got a smoking room

Nothing Well it is a smoking casino so when you walk through the site your hit with a cloud. The entire place looks like it dates circa 1980. The tv s are CRT monsters it 2015 folks get with the time. All night long wirring of the elevator. The waking dead were there to the people looked like literal zombies. Never again even if it was the end of the world.

That it was down town The rooms were still dirty when they gave us a key and were rude when we asked to switch and then when we tried to get extra pillows they were rude and said we couldn't have any because we switched rooms. The bathrooms had residue and the sheets and beds seemed to be left dirty.