Reno hotels near Pioneer Center for the Performing Arts

Cons: I like everything pritty much

Cons: Small corridors in entrance area, no casino

Cons: Due to a local festival going on, the parking was very difficult. Also, the sign of the hotel was not easily visible from the road.

Cons: When I got there I had to carry my luggage and a sleeling child by myself. not a single employee asked if I needed help. Thank goodness there were mond guests at the hotel who helped me on to the elevator. I went to eat at the restaurant that was attached to the hotel, Heritage, & I kept being told they were understaffed. The food was good, but the customer service wasn't. I ordered a cheeseburger for my son and a cobb salad without onions for myself. When our food arrived there was no cheese on the burger and there were onions on my salad. It took me a good 10 mins to flag down my server to get our food fixed. On the day we were leaving, we waited to try and get on an elevator for over 45 minutes because they only have 2 elecators for the entire hotel. We ended up using some crazy staircase they led us in the wrong direction. Long story short the hotel is beautiful. The customer service is horrible.

Cons: Location, scratchy parking and commute to get to hotel from parking lot.

Cons: There were two drawbacks. One was the parking. The garage was really gross, with garbage everywhere and even an abandoned car. The garage entrance is far from the hotel entrance. The garage has an attendant hiding in a room so it's as though the garage is unattended and anyone off the street can go in there. And on top of all that the hotel doesn't validate parking. It's just a random downtown garage that isn't part of the hotel and doesn't feel very safe. The other drawback was that everything in the hotel closes early so if you want to do anything other than sleep you might have to go to the casinos anyway.

Cons: Cramped and slow The elevators are slow and malfunctioned several times during my stay. The entry felt as though I was sneaking in the back door of a night club. There was no convenience store and all of the public areas felt cramped. Location - Downside The convenient location can be a bad thing as my last night found me trying to sleep with a rock concert going on in the street literally under my window. Admittedly, though, I did try to go to bed early and the music was over by 10:30. Internet Deficiency The W-Fi was horrible. It was spotty and required accepting of the terms every time it reconnected. The Wi-Fi that's free with your stay was slower than my cell phone and the broadband we paid for in hosting a conference wasn't much faster. *What's worse, that broadband was down for two of the three days of our conference.* That was a whole lot of money down the tubes.

Cons: The only negative thing i have to say about whitney peak is the parking, which is across the street from the hotel and plus its an additional charge. Otherwise, all is good.

Cons: The entrance is not the greatest but they said it was because of the win festival so everyone had to valet. The air conditioner in the hallways was out, they said they were working on in when we got there upon check out 2 night later it was still out. Not a casino which sucks kinda miss coming downstairs and gambling.

Cons: They really need to work on the elevator situation. For a hotel of that size to only have two working elevators is unacceptable. Expect 5 min waits at the elevator and to squeeze like sardines when you get on.

Cons: We were told the sauna and steam was available to us, but when we found it were told we couldn’t be there and it was closed. I also did not know it was a pet friendly hotel thinking that the rooms would smell but they did not. In saying that I’m hoping they keep a section of the hotel without pets

Cons: Excited to eat at the restaurant, we were disappointed to be told there was a wait for the kitchen to catch up even though half the restaurant was empty. We don't terribly mind a wait but were further surprised that we were not offered an empty table for a drink or two. No pagers or method of contact were available to let us know when they could seat us, which made the situation a bit more ackward. We finally made the decision to eat elsewhere, at Campo and were so glad we did. Excellent food & service!

Cons: No swimming pool

Cons: Tried to eat dinner at Roundabout Grill, which is the restaurant located at the hotel, but order was taken incorrectly after being asked about it twice, so the wrong food was brought out then it took an extra 20+ minutes to get the correct food. The staff was very kind and accommodating in trying to correct the mistake, but due to time constraints with other activities, I was forced to ask for a refund and never had a chance to eat the food which was wasted along with the hour I spent waiting. This won't keep me from trying to eat there on another trip, but it was a pretty frustrating experience especially as a guest of the hotel.

Cons: Slow elevators

Cons: Never once saw a manager in 4 days. Poorly poorly managed. No one seemed to know what was going on or who was in charge. Housekeeping was awful..awful. Asked for extra blankets and were told by one they didn't have any. The never replaced our towels and never refilled our coffee pods or glass ware. Dirty sheets and towels piled down hallways for hours. Disgusting. We had to walk over mounds of dirty sheets and towels to get to our room. We even saw some sheets and towels with vomit and blood on them. Can't imagine the health department would approve. Just get a cart and leave at both hallway ends to put soiled linens in instead of having guests have to see this. It wasn't just a few minutes or even an hour, it was hours. Steve Wynn would flip a lid seeing this. Totally understaffed for New Years Eve holiday. 3 slow elevators that also serve for housekeeping and everything else so mornings are insane and takes 15-20 minutes to get down. Rude front desk staff, had no clue what was going on at all and seemed put off to even be asked a question. For some reason they cram all of the food items, toaster, etc. in a small corner section of the concierge lounge so everyone has to crowd in to that corner and wait for their toast, etc. It would be so much better to move the computer and printer into that corner space and spread the food items out on the long bar area at the end of the room or anywhere else in the nice big large rooms. Anyone with basic food and hospitality knowledge would quickly see this as an easy crowd control flow fix. The literature all says the lounge is open all day but whenever you try to access not during the breakfast or evening times, it was locked. The entrance to the hotel could use some updating, upgrading. Automatic doors would be nice as opposed to 2 sets of heavy doors that collapse on you as you come through with luggage and poor bellman. The showers had luke warm water and no water pressure. That was a major bummer.

Cons: Staff is still a bit green; Breaking a $20 bill at the front desk shouldn't require the desk staff having to leave the desk to go to the office I didn't realize mixed drinks were available in the conc. lounge until I was ready to leave

Cons: Overnight valet parking was a bit expensive, especially for those who do not require in and out privileges. Vegetarian options in regards to room service were very limited, but it wouldn't keep us from coming back.

Cons: Slow elevator; no service elevator

Cons: Air conditioning poor. None in hallways. Minimally acceptable in room. Would not stay here again in summer months.

Cons: The dining menu was great... but need some cushion chairs- There is a room divider made up of wood logs- cool look but when I sat nearby for breakfast... the smell of moldy dampness pervaded the air... fix that- and fix the rickety rocking tables. Get an auto door opener at your Entry way—- or a handicap door opener. Get better seating in lobby. Those leather chairs...dysfunctional too low hung- - maybe some leather contemporary high back chairs for those taller folk that need to sit in the lobby for a meeting. Get rid of fake flowers- fake trees- use real flowers real greens and , and real trees. And fresh flowers on each floor lobby. Fresh, pure, real.

Cons: No pool or spa. Restaurant service was slow. Bartenders were slow. Restaurant value was low. I will probably not stay there again.

Cons: Breakfast was bad and one morning there was no hot food.

Cons: 1. The restaurant and bar and room service closes at 9pm...10 pm... on the weekends. Seriously??? 2. There was not a guide to the hotel included in the room. A rock climbing gym that is the entire 2nd floor and one whole face of the building...kinda cool...but explain it to me. How's it work? Other services? 3. The menu under the glass top of the night table...really? Pretty cheesy. Put the menu in the hotel guide, see above. 4. Glass tops on the night tables? Really? 5. The bathroom was tiny and not well remodelled - tiny tub, shower head at about 5'3"...I'm 6'4", I could barely wash my armpits...

Cons: Valet took 1 hour to get my car. Hotel is hard to find, there is no major street you can use to get there. Staff seemed too young, immature, and didnt really care about guest's concerns. Restaurant is not good but ok if your starving. They make it seem like your staying at the most luxurious place on earth but its nothing fancy. And who cares about rock climbing? Get a pool or something!

Cons: Everything felt cheap. The room has only one winow ando the bath tub felt like it was flexing underneath me. Walls are very thin. And you can hear everything out side. Only parking was valet unless you wanted to walk.

Cons: It’s being remodeled and we still had to stay in an old room.

Cons: nothing.

Cons: The whole place is dated and smells like smoke. It wouldn't have been such a big deal but the room cost me well over $200 because I went right after Burning Man. I felt like I got hosed.

Cons: Hotel suite was falling apart tile broken in bathroom. Rugs around pool area, and in hotel bathroom...seemed not clean and cheap looking.

Cons: The price you paid for the food wasn't equal for the quality.

Cons: Paper thin walls I could hear everytime my neighbors would leave room

Cons: Nothing

Cons: I enjoyed this specialty pillow I slept on so much I called after I got home to find out more about it so I could buy one for myself. The staff never returned my call

Cons: 3rd party reservations were wrong. I had to contact them to get it corrected. Took 1 hour. Didn't win, even a little.

Cons: NA

Cons: Casinos still welcome smokers, which is a detractor for a fitness buff.

Cons: The standard pillows are terrible. However, they do have a pillow menu you can order from, which I did on the last night and it saved my sleep. It is a little far from the main downtown area, but super convenient to the airport and convention center.

Cons: They need to give you a final price. Room rate is ok but when they add all of the taxes on it and then ant the hotel hit you up for another $15.00+tax resort fee it is not that outstanding of a deal. All of these hotels need to post the inclusive correct and honest rate.

Cons: Room was nice, but had some pretty outdated parts. I had trouble finding the lights and the lamp next to the bed was hard to turn off without actually having to get out of bed to press the button. And the toilet paper is set up with a fresh roll crammed behind the main roll so it was impossible to get toilet paper without actually taking the mechanism apart.

Cons: $21 per day resort fee tacked on to room.

Cons: Nothing.

Cons: Our last time we visited we had free rooms and a refrigerator was in our room so this time we paid for our rooms and I was expecting to have a fridge. But there wasn't one and I called service desk and it cost $20/night. We already paying for room and resort fees, expensive dining and see were still going to have to pay for that!!! Not well ventilated.

Cons: I had to leave early because of the coming bad weather. I was on my motorcycle

Cons: The staff was rude to my guest asking for identification from me and I purchased a room with a cabana they seem to have some sort of racial issues with my guest. The rooms were hot and the AC was not working as well as it could of.

Cons: The employees were all rude except the bell hop man Mr Chad but from the check in clerk to the manager at the purple parrot were all rude and seemed racist honestly I’m a veteran came with my kids to celebrate Fourth of July by a old base of mine NAS Fallon and to celebrate my daughters birthday wish she lived the pool and arcade just wish employees made it better

Cons: resort fees and special local tourist taxes

Cons: smoking casino

Cons: Hair balls in bath dub. I was lecturing and this was paid for by host yet they claimed I was responsible for resort fee not host. Unhelpful and greedy

Cons: Customer service was terrible.

Cons: N/A

Cons: Very noisy. Young children running the hallways and banging on doors in evening. Lots of noise on floor above too. Three times kids knocked on our door- twice they ran away when it was opened. Once they said sorry, wrong room.

Cons: The check in clerk didn't understand the online checkin process, making me "register" like I walked in off the street. Also didn't acknowledge my hhonors status.

Cons: Was supposedly a suite, but just adding a loveseat to a room does not make it a suite. Was advertised as having a jacuzzi tub. It was a tub with jets, but not what one would think when getting a suite, not big enough for two. Our breakfast order was incorrect.

Cons: Dirty outdated

Cons: Food options are not great.

Cons: No complaints

Cons: Our bed and pillows were very uncomfortable. The air conditioner hardly worked at all

Cons: Asked for a price. ( $124.00). Came back 10 min later and ($104). Asked and second lady said $104 should have been what I was told.

Cons: No pool

Cons: The mattress wasn't very comfortable

Cons: Too outdated!

Cons: The casino and things to do are outdated