Reno hotels near Pioneer Center for the Performing Arts

Cons: The whole place is dated and smells like smoke. It wouldn't have been such a big deal but the room cost me well over $200 because I went right after Burning Man. I felt like I got hosed.

Cons: It would have been nice to have a mini-refrigerator in the room for left overs. Drink service while gambling was not the best. I had to keep tracking down the cocktail waitress

Cons: Smoke smell in hallways. Resort fee was more than advertised on kayak. Front desk didn't know of $10 free play that was part of purchased room package.

Cons: Hotel suite was falling apart tile broken in bathroom. Rugs around pool area, and in hotel bathroom...seemed not clean and cheap looking.

Cons: Nothing.

Cons: nothing.

Cons: Resort fees of $16.95. That's almost $20 and you don't get anything for that really. It's just a way for them to have lower rates but have the hidden fee

Cons: did not like instead of providing a terry floor mat... it was this torn and worn out brown rug, it did not look very sanitary or clean... also very skimpy with their receptors and the coffee table is really small ....

Cons: Small corridors in entrance area, no casino

Cons: Never once saw a manager in 4 days. Poorly poorly managed. No one seemed to know what was going on or who was in charge. Housekeeping was awful..awful. Asked for extra blankets and were told by one they didn't have any. The never replaced our towels and never refilled our coffee pods or glass ware. Dirty sheets and towels piled down hallways for hours. Disgusting. We had to walk over mounds of dirty sheets and towels to get to our room. We even saw some sheets and towels with vomit and blood on them. Can't imagine the health department would approve. Just get a cart and leave at both hallway ends to put soiled linens in instead of having guests have to see this. It wasn't just a few minutes or even an hour, it was hours. Steve Wynn would flip a lid seeing this. Totally understaffed for New Years Eve holiday. 3 slow elevators that also serve for housekeeping and everything else so mornings are insane and takes 15-20 minutes to get down. Rude front desk staff, had no clue what was going on at all and seemed put off to even be asked a question. For some reason they cram all of the food items, toaster, etc. in a small corner section of the concierge lounge so everyone has to crowd in to that corner and wait for their toast, etc. It would be so much better to move the computer and printer into that corner space and spread the food items out on the long bar area at the end of the room or anywhere else in the nice big large rooms. Anyone with basic food and hospitality knowledge would quickly see this as an easy crowd control flow fix. The literature all says the lounge is open all day but whenever you try to access not during the breakfast or evening times, it was locked. The entrance to the hotel could use some updating, upgrading. Automatic doors would be nice as opposed to 2 sets of heavy doors that collapse on you as you come through with luggage and poor bellman. The showers had luke warm water and no water pressure. That was a major bummer.

Cons: We were told the sauna and steam was available to us, but when we found it were told we couldn’t be there and it was closed. I also did not know it was a pet friendly hotel thinking that the rooms would smell but they did not. In saying that I’m hoping they keep a section of the hotel without pets

Cons: The finish line to a marathon was right outside the hotel and someone was using a loud speaker at 7AM IN THE MORNING to announce runners crossing and getting the crowd riled up. Then police on a motorcycle proceeded to use their sirens as the runners were getting getting close and finishing. Went on foe more than an hour. That was awful. Had I known I would have stayed somewhere else. Did not get the sleep and rest I was looking for Sunday morning because of the marathon. It was awful.

Cons: When I got there I had to carry my luggage and a sleeling child by myself. not a single employee asked if I needed help. Thank goodness there were mond guests at the hotel who helped me on to the elevator. I went to eat at the restaurant that was attached to the hotel, Heritage, & I kept being told they were understaffed. The food was good, but the customer service wasn't. I ordered a cheeseburger for my son and a cobb salad without onions for myself. When our food arrived there was no cheese on the burger and there were onions on my salad. It took me a good 10 mins to flag down my server to get our food fixed. On the day we were leaving, we waited to try and get on an elevator for over 45 minutes because they only have 2 elecators for the entire hotel. We ended up using some crazy staircase they led us in the wrong direction. Long story short the hotel is beautiful. The customer service is horrible.

Cons: The front desk clerk never asked how my stay was, which implies he didn't care. I went out of my way to tell him about a clogged drain issue in my room and he didn't empathize at all or attempt to reconcile the situation. I just left, and plan to write the Whitney peak management so that they can improve on guest relations.

Cons: Valet took 1 hour to get my car. Hotel is hard to find, there is no major street you can use to get there. Staff seemed too young, immature, and didnt really care about guest's concerns. Restaurant is not good but ok if your starving. They make it seem like your staying at the most luxurious place on earth but its nothing fancy. And who cares about rock climbing? Get a pool or something!

Cons: Parts of the surrounding blocks are a bit shady looking. BUT it appears to be improving.

Cons: There were two drawbacks. One was the parking. The garage was really gross, with garbage everywhere and even an abandoned car. The garage entrance is far from the hotel entrance. The garage has an attendant hiding in a room so it's as though the garage is unattended and anyone off the street can go in there. And on top of all that the hotel doesn't validate parking. It's just a random downtown garage that isn't part of the hotel and doesn't feel very safe. The other drawback was that everything in the hotel closes early so if you want to do anything other than sleep you might have to go to the casinos anyway.

Cons: Due to a local festival going on, the parking was very difficult. Also, the sign of the hotel was not easily visible from the road.

Cons: The entrance is not the greatest but they said it was because of the win festival so everyone had to valet. The air conditioner in the hallways was out, they said they were working on in when we got there upon check out 2 night later it was still out. Not a casino which sucks kinda miss coming downstairs and gambling.

Cons: Air conditioning poor. None in hallways. Minimally acceptable in room. Would not stay here again in summer months.

Cons: Everything felt cheap. The room has only one winow ando the bath tub felt like it was flexing underneath me. Walls are very thin. And you can hear everything out side. Only parking was valet unless you wanted to walk.

Cons: I like everything pritty much

Cons: Cramped and slow The elevators are slow and malfunctioned several times during my stay. The entry felt as though I was sneaking in the back door of a night club. There was no convenience store and all of the public areas felt cramped. Location - Downside The convenient location can be a bad thing as my last night found me trying to sleep with a rock concert going on in the street literally under my window. Admittedly, though, I did try to go to bed early and the music was over by 10:30. Internet Deficiency The W-Fi was horrible. It was spotty and required accepting of the terms every time it reconnected. The Wi-Fi that's free with your stay was slower than my cell phone and the broadband we paid for in hosting a conference wasn't much faster. *What's worse, that broadband was down for two of the three days of our conference.* That was a whole lot of money down the tubes.

Cons: The free Wifi was a little hit or miss, mostly a miss. Room was little cozy, but acceptable for 2. the rooms were very clean, but house keeping staff did forget to leave soap and face towels. Disappointed that there was no pool, but management said one is coming in the not so distant future.

Cons: Tried to eat dinner at Roundabout Grill, which is the restaurant located at the hotel, but order was taken incorrectly after being asked about it twice, so the wrong food was brought out then it took an extra 20+ minutes to get the correct food. The staff was very kind and accommodating in trying to correct the mistake, but due to time constraints with other activities, I was forced to ask for a refund and never had a chance to eat the food which was wasted along with the hour I spent waiting. This won't keep me from trying to eat there on another trip, but it was a pretty frustrating experience especially as a guest of the hotel.

Cons: The dining menu was great... but need some cushion chairs- There is a room divider made up of wood logs- cool look but when I sat nearby for breakfast... the smell of moldy dampness pervaded the air... fix that- and fix the rickety rocking tables. Get an auto door opener at your Entry way—- or a handicap door opener. Get better seating in lobby. Those leather chairs...dysfunctional too low hung- - maybe some leather contemporary high back chairs for those taller folk that need to sit in the lobby for a meeting. Get rid of fake flowers- fake trees- use real flowers real greens and , and real trees. And fresh flowers on each floor lobby. Fresh, pure, real.

Cons: Location, scratchy parking and commute to get to hotel from parking lot.

Cons: No swimming pool

Cons: Excited to eat at the restaurant, we were disappointed to be told there was a wait for the kitchen to catch up even though half the restaurant was empty. We don't terribly mind a wait but were further surprised that we were not offered an empty table for a drink or two. No pagers or method of contact were available to let us know when they could seat us, which made the situation a bit more ackward. We finally made the decision to eat elsewhere, at Campo and were so glad we did. Excellent food & service!

Cons: Slow elevator; no service elevator

Cons: 1. The restaurant and bar and room service closes at 9pm...10 pm... on the weekends. Seriously??? 2. There was not a guide to the hotel included in the room. A rock climbing gym that is the entire 2nd floor and one whole face of the building...kinda cool...but explain it to me. How's it work? Other services? 3. The menu under the glass top of the night table...really? Pretty cheesy. Put the menu in the hotel guide, see above. 4. Glass tops on the night tables? Really? 5. The bathroom was tiny and not well remodelled - tiny tub, shower head at about 5'3"...I'm 6'4", I could barely wash my armpits...

Cons: The only Thing was the location it was in the heart of Reno but had a few pan handlers approach me. However I think that's just how Reno is now in general

Cons: Breakfast was bad and one morning there was no hot food.

Cons: No pool or spa. Restaurant service was slow. Bartenders were slow. Restaurant value was low. I will probably not stay there again.

Cons: The tv didn't work.

Cons: Small pool, small bath

Cons: No buffet

Cons: Hotel buffer being close during the week!

Cons: The check in clerk didn't understand the online checkin process, making me "register" like I walked in off the street. Also didn't acknowledge my hhonors status.

Cons: Customer service was terrible.

Cons: N/A

Cons: Very noisy. Young children running the hallways and banging on doors in evening. Lots of noise on floor above too. Three times kids knocked on our door- twice they ran away when it was opened. Once they said sorry, wrong room.

Cons: Was supposedly a suite, but just adding a loveseat to a room does not make it a suite. Was advertised as having a jacuzzi tub. It was a tub with jets, but not what one would think when getting a suite, not big enough for two. Our breakfast order was incorrect.

Cons: One of the most uncomfortable beds I've ever slept on. Also the check in process was long

Cons: smoke

Cons: my mini bar was completely empty. Is that the standard?

Cons: The whole experience. It was a busy weekend and checking in was a hassle. Even after we did it all on line earlier.

Cons: I booked three rooms for 2-beds, non-smoking, from 12/25-12/26. To ensure the rooms, I did online check-in, Confirmation No: hotels.com:235887711, and also called in at 3pm to check-in over the phone. When I arrived at 6pm, I was told only 2 rooms were ready. I agreed to wait for the 3rd room, but found out all rooms were assigned as one-bed non-smoking room. After I complained, the lady switched me to 2-beds, smoking room. She kept telling me the confirmation didn't meant to get me a room that I preferred. This is the first time I learned that confirmation doesn't guarantee anything.

Cons: Restaurants closed at anywhere from 8 to 9. Pool was located in the middle of the hotel on the 4th floor and the sun was blocked by a tower for a portion of the day. The casino paid out little money and there were never any desire to sign you up with a players card.

Cons: HBO would have been nice. Other than that, I really can't complain. For other novice gamblers, I strongly suggest eating at one of the restaurants before visiting the casino.

Cons: Wifi was slow.

Cons: we had continous problem with A/C not working, and took them hours to get around to looking into it only to have it break down again in the middle of the night. Hotel is aging with poor maintenance and we stayed in their best room.

Cons: Rooms are small and seriously need to be updated. Our A/C was on steroids, couldn't get it to calm down, so we had to bundle up in the room, which is better than being too hot, but still.... 95 degrees outside and really too cold inside. Food in coffee shop was pretty bad (and we generally are quite happy with generic hotel coffee shops).

Cons: The room was so stuffy and warm even with the air on high. And the smoke smell was bad in the room.

Cons: For the price and location of downtown Reno the hotel was adequate and ok for the weekend stay. Housekeeping constantly would just walk in the room without knocking, apparently if there isn't a "Do Not Disturb" sign, it's free game. Had to take quick showers as the shower drain was terrible, ankle deep water within 5 minutes. The TV remote was broken, took 4 different phone calls to the front desk and half a day to get a new one. Be careful not to leave any soda, energy drink, juice, water bottles/cans in the room, the housekeeping marks it down as taking it from the wet bar even if the brand you drank isn't in the wet bar. The Eldorado itself isn't the place to stay if you're not over 55 and a "Card Club/Players Club" gambler.

Cons: extra fees on top of room rates. Total price should be included in initial quotes.

Cons: Although the room is smoke-free, getting through the casino and front desk is very much smoke filled. So just a heads up if you are sensitive to cigarette smoke!

Cons: They down sized my original reservation from a king size bed to a queen size bed, because they didn't have any more available, the room they put me in it was to small, with a lot of malfunctions in it, like the tub was clogged, the shower temperature control handle wasn't working, room was dirty. Just to name a few. Very bad experience with it.

Cons: Parking