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I wanted to cancel my reservation with 12 hrs notice but they wouldn't let me.
The young receptionist was not very helpful, and very rude.
Room was comfy. "Continental breakfast" was muffins and coffee. Noise from highway easily heard in the room. Shuttle took 30-40 to get the airport, 5-10 to get back.
I liked the cleanliness of the room, the shuttle service, the staff, and the proximity to the the Link. (The Link is the train to downtown Seattle) Check out some of the nearby restaurants especially Palmas The IHOP is great too. Best service n full American meal in Seattle Yep! Check it out ? No complaints
We had an early morning flight to catch and we had drove down late in the night. This place was less than 3 miles to airport. They have shuttle every half hour, but we took Ubr. Smelled of weed even in non-smoking room.
Nothing They sold my reservation , terrible attitude from the front desk his name is Abel . First the guy didn't even wanted to open the door it was locked y told him I had a reservation and he said it was to late it was 1:30 am I was flying from Chicago I told him it doesn't matter I have a reservation and I all ready paid for the room he still gave me a attitude and told me your late I'm out of rooms I didn't belived him I told him again that my room was all ready paid and it was very late and a very long fly . I ended get in a terrible room smoking room . We careful don't stay in that hotel
Close to our Dr office Staff was rude.The room smelled TERRIBLE cigarette busts everywhere weird noticed from bathroom and accessories ALL MIGHT blankets were thinking and old.
Shuttle pickup to the cruise terminal was very convenient Small parking lot. Free breakfast was very limited.
Bed, bathroom, room in general was clean, no problems We asked for a non-smoking room, but were still placed in a smoking room/room that had smokers at some point. It's hard to get the smell out, but we could tell the room was cleaned to cover some of the smell up. We hope future guests here will be able to get a smoking/non-smoking room as requested. If no non-smoking rooms left, it should be told to the customers.
Cheap price No parking spots. They told me to double park but when morning came the tow truck tried to get me. Non smoking rooms smell like smoke. Thin walls and people leaving in and out of rooms like a fast food service. No microwave in room, hair in bed. ice machine and soda vending machine out of order. Heavy set lady behind counter in the morning is extremely rude .
I liked that it was cheap. The bed was uncomfortable, the parking was always full, and the wifi is awful. I would not come back.
The speedy check in and out The cleanliness was horrible, random hairs everywhere & carpet was dirty.
The front desk lady was nice. Everything at the hotel was old. The room was veryyyy old, dirty,broken smell change everything.
We feel cheated. Were sold a deluxe room with coffee facilities and breakfast. We got a room with torn armchair and dirty floors. No coffee and no breakfast and in a depressing location.
The room's furnishings were good, no worn out rugs or stains. The bathroom was very functional and clean. My wife is somewhat picky and felt comfortable in the room. Thought parking would be a problem but there was plenty of parking spaces near the three story building. All employees were friendly including at 4 AM when we left. The building is dated.
dirty and moldy bathroom
Free shuttle to the light rail. Only 3 minutes away. Rooms were quite small, shady parking. Run down appearnce as there is an old and new building. Picture on web has been photshopped. Lack of service, breakfast was stale cereal,ants crawling all over by waffles and some tables. Pillows were Flat, 2 per bed asked for one more we are out we only have 5.
Close to airport, restaurant walking distance, elevator to upper floor. Irregular flooring, strong cleaning fluid smell, bed cover cigarette burn holes.
We survived the night despite the loud gunshots, which really gave us a new zest for life. This hotel was a total nightmare. We waited over an hour at the airport repeatedly dialing the number for their shuttle but getting no answer, and eventually we had to get a shuttle to another hotel and walk ten minutes up the highway to get there. The receptionist did not apologize but just said "oh, that's funny". She "upgraded" us to a king room, but when we got there, the bed was unmade and there was dirty takeout food on the floor. We returned to reception and were moved to a "jacuzzi room", but were surprised to discover that not only was the jacuzzi built into the main room right next to our (threadbare) bed, but also there was no shower or bath -- the jacuzzi was the only way to wash. My friend and I took turns going out for a walk while the other waited for the jacuzzi to slowly fill to the point where we could clean ourselves. The whole thing was a total farce.
I like that is was close to the airport. Wow, this place is really scummy. If I would have known ahead of time I would not have stayed here. But the staff was nice and even though it didn't seem safe at first it proved to be ok by morning.
Room was big. Bed bugs.
Do not book this hotel! Very run down and dirty. Independently owned and not tooken care of. Bath tub was cracked, mattress was stsined , carpet was dirty, the other tenants looked homeless and left their crying toddler in the stroller unattended outside while they stepped in the office.
Staff and location Room, stained carpet, bed was awful. Overpriced for room quality.
Room was clean and comfy st Staff, I had the most horrible customer service. Never going back there thank you
It was better than what I expected. I was very impressed. I would definitely stay again. Staff friendly, clean, and easy to find. I was very thankful for them to be so flexible I didn't like how there were to many amenities
I liked how big the rooms were & the set up of the room & I defiantly liked the location because it's nice & close to the freeway entrances & close to the des Moines marina. I didn't like the tv because it was really small & really old & basically just a piece of junk & basically I would like it if they could update the hole room. Don't get me wrong I like the rooms overall but they could use some updating.
Staff was friendly Horrible hotel. Way overpriced. We walked into the room and there was burns and stains all over the carpet, graffiti scratched in the air conditioner/heater. Furniture was all falling apart. Looked like it was from the early 90's. Walked into the bathroom and towel rack was all busted up and graffiti all over the back of the door. We come back after exploring Seattle and there is NO parking spots they were all taken up from they're airport parking. (Both nights) Bunch of people walking around there that were really sketchy. Horrible hotel will never stay there again.
Nothing. Took an hour for the guy at the front desk to find one of the two reservations. Instead of apologizing and saying that he couldn't find it, he insisted that I had only made one reservation even though he saw the confirmation emails. He was the rudest most condescending person I have ever spoken with. The rooms were dirty. The "breakfast" was coffee and bread.
Not too small, great location, great price Carpet needs to be replaced. Newer furniture needed
The young lady at the front desk tried to help but couldn't. But she was very sweet. I couldn't log onto the internet and I have never had that problem before ( numerous trips ). The AC did not properly cool the room. I normally sleep in sweats in a hotel room because you never know what might happen- ended up sleeping in a t shirt and undies- not good. The hotel rents parking spots to people who don't like paying airport fees- so the parking lot was crowded and the spots were very narrow- there's nothing good about squeezing out of your vehicle and then trying to get suitcases between tight vehicles up into your room. If I had a newer vehicle with no existing scratches- it would have made me crazy.
Good location! Modernization
Nothing at all It was a lot of mildew, bad area lots of weirdos roaming, and u can't have any guest which is so stupid when u pay 70 a night for a dump
If you don't want to pay 100+ for a one night stay then stay here. Bed was really comfy The adress to this motel was wrong so it lead us to a different motel. They need to update the adress so others don't get confused like we did. Parking was smaller and crowded and barely and spots left for guests. Lady who gave us a key had to switch us to a different room cause the key would open the door 3 times. The area is very sketchywoke up to couples fighting and its on a busy road so it's pretty loud
Nothing!! This was a horrible hotel. It was filthy. There were hairs from the past guest in the bed and tub. We had to take the bed apart so we could fix the frame so the bed wouldnt bang every time we moved. The carpet was sticky. The chair arms were filthy. JUST GROSS all the way around!!
Its a cheap hotel, but clean, and comfortable. Awful location. Loud. Someone tried to break into the room next to ours. Got really crazy. Slept very little.
No comments Rooms weren't clean Smelled horrible Lady was trying to charge more money! Not going back again. Definitely not an 80 or 90 dollar hotel. Maximum for a place like that should be 30 dollars.
Room amenities - microwave, refrigerator, cable tv. No coffee, $20 deposit, when I checked out clerk/owner reminded me of deposit - she asked me point blank if I had smoked. It was a non smoking room. I replied no. She gave refund back something in room made noise most of night, I think it was refrigerator. Back window looks down on neighborhood playground.
Seemed quiet They cancelled my reservation for not showing up by 11. I thought I had put somewhere that my flight didn't even arrive until 11, but whatever, mistakes happen. However the guy proceeded to pick up the phone, make a few calls, and tell me there was nothing left in the area - however there was another room nearby with a sink that didn't work, but I had to decide *right then* if I wanted it, because suddenly, at 1am on a Wednesday, three other people were currently on the phone wanting that particular room. Seemed kinda shady.