Pros: Nice hotel, clean comfortable rooms very good customer service
Pros: Room was nice and comfortable
Cons: Late checkout only until 12 noon
Pros: I loved everything about the hotel !
Pros: Nice rooms
Cons: Breakfast was a little lacking
Cons: Made reservation for two nights. Called the front desk during the morning of my arrival date. Told front desk that I would be checking in late. Front desk said no problem. Front desk proudly said, "We do not cancel reservations!" I went to a gathering with friends. I had a midnight snack and enjoyed the food. I was in no rush, as my room at the Azure was waiting for me. I walked to the front desk, and the time was about 2:45 a.m. This was now into my first night stay, which was paid. I talk to Graveyard Roy, give him my id card, and tell him that I have a room, reservation for two nights. Roy told me that he completed an audit at 2:30 a.m, and that he cancelled my reservation, because I had not checked in. Graveyard Roy cancelled both nights! It had only been 15 minutes since Roy cancelled my room(s), so I simply asked Graveyard Roy to check me in, using the reservation he just cancelled. Graveyard Roy started pushing computer keyboard keys, clicking mice, and kept looking from one computer monitor to another. I gave him the benefit of the doubt, and thought maybe Roy was helping the nearby air traffic control tower, and landing jets. Nope. Graveyard Roy was lost! I heard the GPS navigation system in Roy's head continually say, "Re-Routing". I saw Roy scrambling, and heard him say aloud, "Lets see, lets see, lets see...." I had to finally leave the poor guy alone, and I walked away and out. The whole time hearing keyboard keys a clacking and mice a clicking. Pop Quiz,..Why does Roy hold a position on the Graveyard shift? Answer in the form of a question. Bye.
Pros: I liked the comfort.
Cons: The pillows aren't as steady and fluffy as the used to be. Not enough pillows on the bed. I had to request a room change, because ants were in our room. The irons were not operable. The first room, we had to request an iron. The replaced iron did not work. When we moved to the second room, due to ants, the iron of that room did not work. We had to end up going out to buy an iron.
Room service was not good. The service took forever to show up, if they showed up. This has never happened, in my year and a half of dealing with Azure. Azure has always been responsible in the past.
Pros: Everyone was friendly - the breakfast was very good the facilities were clean.
Cons: I stayed two nights. When I got back to the hotel the second night, it was late, and when I opened the door, I saw that Housekeeping did not clean the room.
I went down to the front desk and they gave me some towels and coffee packets for the morning.
Pros: We stayed in a king spa tub studio. The room was spacious, clean, stocked and all furniture was comfortable. Housekeeping observed the do not disturb sign for 2 nights and were easy to reach for anything we needed, Wendy at the front desk was a real pleasure, we were greeted with a sincere smile, a smooth fast and thorough cheek-in Thank You.
Pros: Really enjoyed the large clean room and the bed was wonderful. The breakfast was good to start off the day! Will come again
Pros: Clean and affordable. Rooms were very large.
Pros: Big rooms, comfortable beds, quiet, hot full breakfast.
Cons: Some variety in the breakfast and longer breakfast hours would be nice.
The maid took one of my key cards that are used to turn on and maintain the lights and AC.
Several Lamps were not plugged in, one had nowhere to plug it in...
Located a half mile North-West of the Ontario International Airport. We offer 24 hour complimentary shuttle curbside airport service. We are conveniently located by the 10 and 15 freeway. Heading from the 10 East, exit right onto Vineyard and make a left onto Holt Blvd. We will be on your left hand side. From the 10 West, exit Holt Blvd and we will be on your right hand side.
Cons: The curtains were sheer and there was a street light right outside our window. Made it kind of hard to sleep
Pros: I enjoyed every moment of my stay. I walked into my room and the first thing that came to mind was wow this is sure a nice room. Clean beds very comfortable .:) i highly recommend this hotel. I wil surely be visiting again. The staff was great.
Cons: There was absolutely nothing wrong with this place. I can't say one thing bad about it.
Pros: Comfortable beds, clean sheets, clean bathrooms, refrigerator & microwave. They also had an excellent selection of snacks and microwaveable meals available at the front desk.
Cons: Carpet in the rooms need to be replaced or cleaned. There was very low water pressure in the shower.
Pros: I like the place, it was clean and organized,room was clean , staff was great, good customer service .
Cons: Jacuzzi wasnt hot at all, in need of cleaning, the sink faucet in the room need it repair.
The Hilton Garden Inn Ontario/Rancho Cucamonga hotel is located in the downtown business suburb. Our beautiful Hilton Garden Inn hotel is conveniently located just off Interstate 15 and Fourth Street, within walking distance to Ontario Mills Mall, which is one of the largest shopping centers in Inland Empire. The Hilton Garden Inn hotel is also located just minutes from the Ontario International Airport. Nearby corporations include: Mercedes, Coca-Cola, and Frito-Lay. To cater to the needs of today's travelers the hotel offers the following amenities and features: Complimentary Wireless Internet in all guestrooms, public area and meeting room, Complimentary access to our Business Center available 24/7, Complimentary Parking for all guests, Same Day Valet Dry-Cleaning Service, On-site Laundry Facilities, Indoor Heated pool and Whirlpool Tub, Fitness Center, The Great American Grill Restaurant serving Breakfast daily, Evening In-Room Dining Service provided by Boston's Gourmet Restaurant, A full Bar and Lounge open nightly, Pavilion Pantry (open 24-hrs), Meeting Room Facilities. In addition, guestrooms include: Microwave and Refrigerator in every room, In-room Coffee and Coffee maker, Iron and Ironing Board, Wireless and Wired High-Speed Internet Connections, Large Work Desk, Two dual-line Phone with voicemail, Remote Printing from your guestroom with PrinterOn. While in Rancho Cucamonga, California, allow the Hilton Garden Inn's accommodating hotel staff direct you to our local must see attractions: Ontario Mills Shopping Mall, Bass Pro Shop, Victoria Gardens Shopping Mall, The Wine Tailor, Lewis Family Playhouse, Auto Club Speedway, Citizens Bank Arena. The hotel has over 1,300 square feet of meeting room space which can be divided into two separate sections of 650 square feet per section. Full Catering & Meeting Services are available. *****Everything. Right where you need it.*****
Pros: I was able to check in at an earlier time, which allowed me to get settled in for my holiday weekend. The hotel was quiet, my wife and I enjoyed our time there. The price was great too, especially for last minute arrangements.
Pros: Quiet and great food
Cons: Showers too high and not adjustable for spray
At the Hilton Garden Inn Fontana California hotel, busy executives as well as the leisure traveler will be pleased to find everything necessary to make your trip to the Inland Empire in the cities of Ontario, San Bernardino Riverside, and Ontario International Airport (10 miles away) relaxing and enjoyable. Our hotel offers many unique features: 100% Non Smoking, Complimentary shuttle service to Ontario International Airport by 24-hour reservation, Complimentary self parking, plenty of room for RV's, Complimentary 24-hour business center, Complimentary workout facility and Stay Fit Kits, Remote printing from your guestroom to the business center with secure PrinterOn, Complimentary Wireless Internet service throughout entire hotel, Evening room service from 5pm to 9pm, Outdoor heated pool and spa, available for private parties, 24-hour Pavilion Pantry convenience shop, Pavilion Lounge from 5pm to 9pm, Great American Grill serving breakfast and dinner, USA Today each weekday morning, Evolution rooms with Garden Sleep System bed, Hilton HHonors Points and Miles, Frequent Traveler Program. Whether you are planning a wedding, family reunion, class reunion, sporting event, anniversary or religious celebration, know that by choosing our hotel, we will make YOU look good with: 4,000 square feet of indoor and outdoor meeting and banquet space for groups up to 200, Dedicated sales and events professionals to focus on the details, State-of-the-art technology, On-site catering and customized menus for Wedding Receptions, eEvents Booking - Ideal for booking fewer than 25 guest rooms and meeting space for an all-day business meeting, reunion, wedding or other special event. Ready to explore the Inland Empire? Our hotel provides you with easy access to many Southern California attractions and destinations including: Auto Club Speedway, Oak Quarry Golf Club, San Manuel Amphitheater formerly Glen Helen Pavilion, San Manuel Indian Bingo and Casino, Citizens Business Bank Arena, March Field Air Museum, Lake Perris, Big Bear Lake and Ski Resorts, Temecula Wineries, Pechanga Resort and Casino. ***** Everything. Right where you need it! *****
Pros: Newly remodeled room. Nice wide shower. Decent water pressure.
Cons: Somewhere in the wall, there was a loud dripping sound whenever shower ran upstairs.
Breakfast has slipped! Quality was okay, but last year there was a very friendly chef making omelets to order. Now just prepared hot items. Sunday at 8:45AM, no fruit at all. No coffee creamer. Breakfast was a main reason for coming back here, versus one of the many, many other hotels nearby.
Pros: good location, room was always clean, quiet, plenty of venues for food and entertainment around.
would definitely stay again.
Cons: only headache was Sunday morning breakfast, had soft ball teams eating before checking out causing a backup at breakfast line. staff handled it amazingly well though.
Conveniently situated steps from the Ontario Mills Mall, Ayres Suites Ontario Mills Mall offers all the comforts of home plus pristine accommodations. Just minutes from the Ontario Airport and the Ontario Convention Center, complimentary amenities include airport shuttle, parking, high-speed Wi-Fi, and a daily full breakfast buffet.
Pros: Clean with perfectly comfortable beds, roomy and not noisy. Nice workout room and breakfast area, always had tea, coffee and fruit available...excellent people working about!
Cons: shower curtain needed more support but Im sure its already been fixed as all other aspects of hotel have been kept up.
The Hampton Inn & Suites Ontario, CA hotel offers luxurious accommodations for both the corporate and leisure traveler to California. The hotel is adjacent to the famous Ontario Mills Mall with numerous restaurants and theaters within walking distance. We are just four minutes from the Ontario International Airport. Our Hampton Inn & Suites hotel guests enjoy our complimentary On the House breakfast featuring hot items and dark roast coffee. What a great way to start the day! All accommodations offer a coffeemaker, complimentary high-speed wireless internet access, iron with ironing board, two phones with two lines, voicemail and hair dryers. We have a great executive center with meeting rooms to accommodate your business needs. Our outdoors pool and spa is heated just right and our fitness center is a great way to relax after a stressful day. We love having you here in California at the Hampton Inn & Suites Ontario, CA hotel!
Pros: The bed..the breakfast.. the second shift staff..cookies...bacon
Cons: room smelled like mildew. First shift staff looked at us like suspects..not equal treatment of guests
Enjoy a Carefree Stay at Our Ontario Airport Hotel Welcome to The Holiday Inn Express® & Suites hotel in Rancho Cucamonga. This 100% non-smoking facility is five minutes from the Ontario Airport and our hotel offers a complimentary taxi ride to the airport with advance notice. Whether you are visiting the area for business or leisure our hotel is the perfect choice. Besides our convenient location near the airport our property is near many area businesses like the Mercedes-Benz training center Frito-Lay Coca-Cola and BMW training center. You can stay connected on your trip with our great business amenities like free high-speed Internet access and a business center. We have two boardrooms a conference room and outstanding equipment making this hotel the place to meet in Rancho Cucamonga. Lodging at our hotel in Rancho Cucamonga is an ideal choice for leisure travelers as well. We are located just minutes from popular attractions like Ontario Mills Mall Citizen Business Bank Arena and the Auto Club Speedway. Guests can find many quality golf courses nearby like the award-winning Arnold Palmer-designed Empire Lakes Golf Course. During your stay enjoy the many comfortable amenities offered by our hotel. Swim year-round in our outdoor heated pool relax in the hot tub or workout in the fitness center. Each morning we offer a complimentary hot breakfast bar featuring our signature cinnamon rolls. Make your reservations today!
Pros: Location, facilities especially after the remodeling. Breakfast and desk staff were very professional & kind.
Cons: Didn't get housekeeping service on the first day. No advance notice, no voicemail, no letter, nothing. When we called down to the desk, the person that night just said, sorry, we didn't have enough housekeeper today. ??? What?? It's weird. So we just asked for new towels and sleep in a messy room. Still we paid full price, though.
Whether traveling for business or leisure the brand new beautiful Homewood Suites by Hilton-Ontario/Rancho Cucamonga hotel in California is close to where you want to be. Our Homewood Suites hotel is located just 4 miles from Ontario International Airport and minutes from the areas major corporations such as BMW, UPS, Mercedes Benz, Cardinal Health, 3M, Toyota, UTI, and Target. The Inland Empire has some of the best entertainment in the country and the Ontario/Rancho Cucamonga Homewood Suites hotel is close to all of it! Enjoy the excitement of the California Motor Speedway or catch a ballgame at Quake Stadium. Golf enthusiasts can spend the day at the Empire Lakes Golf Course, one of the many world class golf courses in the area! Coming to the Inland Empire to shop? We are your shopping headquarters, located just across the street from the Ontario Mills Mall and minutes from Victoria Gardens both of the Inland Empire's premier shopping spots. So go ahead, make yourself at home! Whether you are traveling in California for one night or several months count on the Ontario/Rancho Cucamonga Homewood Suites hotel to be your home away from home. We are looking forward to your arrival!
Cons: Poor soundproofing. Could hear guests talking in next room at normal level of speaking, plus walking around in room above. When I asked housekeeper for two more towels she said she didn't have any as I looked at her full cart. Strange!
Pros: Quiet Area
Cons: $100 deposit
Pros: Very large rooms full kitchen living room
Cons: Under construction
Pros: The rooms were super clean and comfortable. I loved the breakfast and the staff was amazing.
Cons: I loved everything about it.
Pros: Everything was perfect
Pros: Excellent place to stay
Pros: Rooms were clean and spacious. Very modern, full kitchen.
Cons: The washing machines didnt work, they were all out of order. Wasted alot of time going to outside laundry facility.
Pros: An incredible value for only ten dollars more than I would have paid at Motel 6. And I got a suite with full kitchen and fridge with icemaker, pots and pans in the kitchen, full microwave and stove/oven, separate bedroom, two tv's and a super nice room.
Cons: I had prepaid for my room so that was done before I got there. Workers at the front desk made it my problem their card reader wouldn't work properly over a twenty dollar deposit charge on my debit card. I feel they lacked training and courtesy.
Pros: We loved everything about our stay here. Nice hotel, nice rooms, helpful staff, good hot breakfast.
Cons: It would have been nice to have at least one mirror in the living area.
Pros: the indoor pool was great
Cons: Front desk staff wasn't responsive one time when we came down there to ask a question. We waited for 5 minutes and no one was there. They didn't even have one of those 'ring bell for service' either!
Cons: The only thing I wish was different was i would've liked breakfast being served earlier, even 6:30. Maybe even the coffee ready earlier. Otherwise, love this hotel.
Book stylish, sophisticated accommodations at Residence Inn San Bernardino, ideal for longer stays near Redlands, CA. Unique among hotels in San Bernardino, our all-suite hotel is fresh off a renovation and features convenient amenities for all types of travelers. Stay connected with free Wi-Fi throughout the entire property, and fuel up in the mornings at our complimentary breakfast buffet. During downtime, work up a sweat in our state-of-the-art fitness center, take a refreshing dip in the indoor pool or wind down on the outdoor patio. With our premier location, enjoy convenience to top businesses and destinations including Wells Fargo, Northrop Grumman, Loma Linda University Medical Center, San Manuel Amphitheatre, San Manuel Casino and The National Orange Show Events Center. As the sun sets in the California sky, retreat to our pet-friendly suites featuring full kitchens and separate areas to live, work, dine and dream. Whether in town for work or play, book today at our Redlands hotel!
Pros: I loved how the entire room was built except for the wall between the couch and bed but overall everything was really nice and spacious. The TV was nice and big bed was comfy and warm. Couch was large with a foot rest and staff was rather very helpful and friendly. If I had to come back again I would. I enjoyed my experience here.
Cons: I just didn't like how when my girlfriend and I went to shower one of the towels had a hair that was not ours already on it. Thought it was gross but other than that no issue.
Pros: Room was nice, comfortable bed, staff was friendly and the best continental breakfast I have ever had.
Cons: I honestly have no complaints.
Pros: The location is very convenient, close to many shops and restaurants, fast food and grocery stores. Staff is very friendly they gave me an extra card key when i forgot it in the room. Also when we checked out, we forgot a cellphone and we called to ask for it and they had it for us in the front desk. Big plus for that! Breakfast is very good too it varies from day to day.
Cons: A few things I didn't like was that there was a red jelly stain in the carpet when we got there the first night. Also the wood part of the vanity mirror had a crack you cant avoid looking away. Closet space was tight, the layout of the room seem flipped around. I didnt feel like it was as clean as it could of been overall.
Pros: The hotel was very clean the room was great better than what I expected definitely use this hotel again
Cons: Nothing everything was good
Pros: Nothing. They are fucking asshole that wont refund you if you need to cancel
Cons: Fuck you!
Beautifully appointed guest rooms with separate sitting area and sleeping area. All the rooms have mini refrigerators, wet bar, writing desk, 42in color HDTV, Free WiFi, irons-boards, hairdryers, voicemail. Cozy Corner Couch that makes into a Queen Size Sofa Sleeper. All rooms feature Hyatt Grand Beds in the sleeping area
Pros: Very friendly staff, clean hotel, great location for events at the NOS center- about a 30 minute walk away.
Cons: A bit tough if you don't have a car. Not a lot of food or retail accessible by foot, lots of roads in the area missing sidewalks.
Pros: The rooms were not "amazing" but overall this hotel is VERY nice and very accommodating. The breakfast is amazing. Even though other hotels have breakfast included, I did not mind paying $11 for a huge, delicious breakfast.
Cons: Comforters should be larger and warmer.
Pros: Clean room, Keurig machine in the room and Neutrogena soaps. Shower was nice and large. Bed had a controller to adjust firmness.
Cons: Wish the breakfast was free. The television had an HDMI cable but when we attempted to connect the laptop to the tv it failed to work. Pool was small and the overall hotel was rather small.
Pros: room was very clean. beds were SUPER comfortable! Tv was up to date. service was good. we got water and snacks for being hilton honors club members!
Cons: bathroom wall paper was pretty dated and didnt match the black granite.
the shower curtain was too high so when we took a shower the water got all over the bathroom floor.
the couches or seats had weird stains on them but still seemed clean.
Pros: Comfortable and clean room.
Pros: The room was very nice and spacious. The beds were so comfortable
Cons: The parking lot was so small. We had checked in and went out with friends. When we got back to the hotel it was late, but there was only 1 spot available and it was between 2 big trucks.
The Hilton Garden Inn San Bernardino hotel in California is located in the heart of the San Bernardino Business District. Directly off the 10 Freeway, the Hilton Garden Inn offers guest rooms with Mountain Views and contemporary amenities. Just a short drive to Palm Springs and California Ski resorts, San Bernardino offers a great location when visiting Southern California. Both business and leisure travelers can enjoy our location and amenities. Our hotel includes state-of-the-art guest rooms with spacious work spaces, and complimentary wireless Internet. Other hotel amenities include: 100% Non Smoking, Flat-screen televisions, Outdoor heated swimming pool and whirlpool, available for Private parties, Our lobby includes a cozy fireplace with dining and bar area serving breakfast and dinner daily, along with room service in the evenings. Complimentary self parking, plenty of room for RV's, Complimentary 24-hour business center, Complimentary workout facility and Stay Fit Kits. Remote printing from your guestroom to the business center with secure PrinterOn, Complimentary wireless Internet service throughout entire hotel. Evening room service, 24-hour Pavilion Pantry convenience shop, Pavilion Lounge, Great American Grill serving breakfast and dinner, USA Today each weekday morning, Evolution rooms with Garden Sleep System bed, Hilton HHonors Points and Miles, Frequent Traveler Program. The hotel also offers 3,000 square feet of meeting space that includes a banquet space, board room and conference room. Whether you are planning a wedding, family reunion, class reunion, sporting event, anniversary or religious celebration, know that by choosing the Hilton Garden Inn hotel in San Bernardino, CA, we will make YOU look good with: Dedicated sales and events professionals to focus on the details, State-of-the-art technology, On-site catering and customized menus for Wedding Receptions, eEvents Booking - Ideal for booking fewer than 25 guest rooms and meeting space for an all-day business meeting, reunion, wedding or other special event. Personalized Group Web Page - Guests can book online, 24 hours a day and 7 days a week, using the special rate you have secured with the hotel. Publish details about the event for your guests (Check-in/out dates, rates, room types, directions, hotel information, etc.). The hotel is located just one block from Hospitality lane and near the San Bernardino Convention Center. We provide you with easy access to many Southern California attractions and destinations including: San Manuel Amphitheater formerly Glen Helen Pavilion, San Manuel Indian Bingo and Casino - Shuttle Available (please check with Hotel Front Desk), Citizens Business Bank Arena, March Field Air Museum, Lake Perris, Pechanga Resort and Casino, San Bernardino Soccer Complex, Loma Linda University Medical Center, Cabazon Premium Outlets, National Orange Show Event Center, California Welcome Center, Auto Club Speedway, Victoria Gardens, Inland Empire 66ers, Big Bear Lake and Ski Resorts. Whether you're visiting the Inland Empire for business or leisure, our Hilton Garden Inn San Bernardino hotel team looks forward to making your stay a memorable one. ***** Everything. Right where you need it. *****
Pros: Great bed! Clean comfortable room with a good breakfast and location.
I would stay here again.
Pros: The room was clean. A neat tidy set up and very spacious.
Cons: As soon as I arrived they wouldn't let me check in at 3.. had to wait extra. Did not like that check out time was at 11am.
Rest and refresh at the award-winning Comfort Suites Ontario Convention Center hotel in Ontario, CA. A recipient of the Choice Gold Hospitality Award, this smoke-free hotel is near Claremont Colleges, Citizens Business Bank Arena and Ontario International Airport, to which we provide free transportation. Additional amenities include free WiFi, free parking, free hot breakfast, business and fitness centers. Your suite gives you 25 percent more of the space that you need and features a refrigerator, microwave, HDTV and recharging device with AC and USB outlets. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Cons: it was a little pricy, but since I was here for an event, a lot of hotels were sold out so it was not a shock.
Pros: staff was courteous... especially front desk girl Adrienne
Cons: Carpets and the feel wasn't the cleanest. But possible renovation going on.
Pros: Attentive, Beautiful , Friendly
Pros: Our stay was amazing! The Double Tree was very clean and just great in general.
Cons: The shower. Very little water comes out and you have to wait a whole for water to get hot.
Pros: Temperature control on wall and super comfy bed!
Pros: It was being renovated, but the changes will be nice.
Cons: I don't appreciate Kayak advertising that it is a Hilton when it is not.
Pros: Hotel is no longer a Hilton and under renovation. A very serious health issue of a family member brought us together & we took 3 rooms for out-of-town family. On the check-out day we advised the "front desk" (actually a table in the gym) that we would keep one room for another day. As it neared check out time, the maid came to say that we had to leave as the room was already booked to someone else (who was sitting on the floor next to the room waiting to get in!) Went to the "desk" to state my disappointment and was treated politely, but in an unconcerned manner with "We overbooked." Is that MY problem. Hilton probably would have made arrangements for a rom somewhere else for us, but The Hotel San Bernardino did not.
Cons: Attitude of overbooking and sending guests packing without notice.
Pros: Right off the highway. The room was clean and the staff were friendly.
Cons: This is not a Hilton property as advertised by Kayak, therefore it was difficult to find. The hotel was going through many remodeling projects. The plumbing was bad and the power went out for about an hour during my stay.
Cons: Under renovation
Pros: The staff was friendly and professional! The suite was very nice and very clean. The front desk workers were extremely helpful and the housekeeping staff was pleasant and extremely considerate.
DoubleTree by Hilton San Bernardino is located in the business district of San Bernardino on Hospitality Lane (restaurant row) conveniently off of the I-10 & I-215 interchange, near the National Orange Show, San Manuel Amphitheater, San Manuel Indian Bingo & Casino, and Auto Club Speedway. We are a comfortable drive to many of Southern California’s most popular attractions like our beautiful beaches, wineries, outlet malls, hiking, snow skiing, and much more. No matter what you’re hungry for, our kitchen is always open. Breakfast, lunch, dinner or in between, the DoubleTree by Hilton San Bernardino always has something tasty to offer. Whether you’re ordering room service, enjoying one of our restaurants, or enjoying a fresh coffee favorite at our in-house Starbucks outlet, you’ll find we always have something to fit your palate. You may choose to relax in our heated outdoor pool and hot tub, or work on your exercise routine in the 24-hour fitness center with cardiovascular and weight equipment. Pass some time and test your skill in the game room. At DoubleTree by Hilton San Bernardino we put the human back into your travel experience, from our signature warm chocolate chip walnut cookie at check-in, followed by the luxurious comfort of our Sweet Dreams sleep experience. All of our guest rooms feature modern décor, complimentary WiFi, HDTV, refrigerators, work desks, and multiple phone lines. You can also upgrade to a Mountain View room or Suite. All of our highly-trained staff members are dedicated to anticipating your needs so your stay is the best is can be. Come see us! We’ll always have a warm cookie with your name on it ready and waiting.
Cons: When I checked in I was not told about the free breakfast
The towel rack in our first floor room fell off
The toilet tissue holder keep coming loose
Cons: parking after dark was kind of scary, felt isolated
Pros: Loved outlet mall and nearby food options to walk to. Friendly staff. Nice rooms.
Cons: Breakfast wasnt great. Ants in bowl with peunut butter packets turned me off for the day.
Cons: The hours of breakfast. I had to work, and had to leave before the breakfast was available.
Pros: Excellent staff, very professional. Very accommodating, very comfortable. Was close to both freeways and shopping as well as restraunts. Fresh cookies and coffee 24 hrs a day. Starting the day with the free breakfast......the eggs bacon and patotieseach morning were restraunt quality. Extremely clean, tables and counters. I would and will stay there again.
Beautiful hotel with 116 rooms including 34 suites. The interior is decorated in warm country decor with a living room area surrounding a cozy fireplace to sit and visit with friends or colleagues. The outside pool and whirlpool offer year round California sunshine to our guests and our proximity to the Ontario Mills Mall offers extensive shopping and dining options. Our staff takes pride in providing exceptional customer service to our guests and is currently rated 1 of 42 hotels on TripAdvisor.com. We offer a complimentary hot breakfast buffet daily, complimentary High Speed Internet, complimentary shuttle service to and from the Ontario International Airport, the Ontario Mills Mall and local businesses within 5 miles Whether you are traveling for business or pleasure, staying for one night or a week, we will provide you with the service and amenities that make you feel right at home. Recipient of the 2016 Presidents Award and 2017 TripAdvisor Certificate of Excellence winner.
Pros: Ontario mills mall is 5min at the distance. Many restaurants nearby
Cons: There was a leak in the bathroom
Pros: Location is convenient and was family friendly. Easy to not leave the are, a lot to do in walking distance.
Jasmine at the cafe was amazing and friendly...wish I could say that about the rest of the staff.
Cons: I can't say our stay was terrible but there were a couple of incidents and it seemed as though the staff didn't address them in order to provide great or good customer service.
Example: fire alarms went off (false alarm) I wasn't sure where it was coming from if it was false or not. None of the guests seemed to have any idea. I walked out with my 3 kids who were freaking out thinking it was a real fire. We had to ask the staff what was going on. No one addressed it, no "I'm sorry for the inconvenience" just not what I would expect.
The Courtyard by Marriott® Ontario Rancho Cucamonga will meet your unique needs with a spacious, functional, and well-appointed guest room, a Bistro that proudly serves Starbucks, and personal service. Located in the heart of the Inland Empire, and the Rancho Cucamonga business district, we are centrally located to Ontario, Mira Loma, Pomona, Fontana, and Chino. The area is home to several distribution and manufacturing facilities. Experience NASCAR and Indy-Car racing at the Auto Club Speedway, located just 4 miles from the hotel. NHRA Winter Nationals at Pomona Raceway are just minutes from the hotel! World-class shopping and entertainment are just minutes away at Ontario Mills, Victoria Gardens, San Manuel Ampitheather, Citizen’s Business Bank Arena, Bass Pro Shops, and Quakes Stadium. With meeting and banquet space for up to 50 people, we are the ideal setting for your next event! The Courtyard by Marriott Ontario Rancho Cucamonga welcomes you to our hotel!
Pros: I was really disappointed when I first got to our hotel. My husband and I were visiting for a fun weekend away, but when we got there I wished I had picked a different hotel. It wasn't awful, but the rooms smelt funny, everything was cheaply made, and the carpets were extremely old. Our coffee maker was broken, and the hair dryer was as well. The location was AMAZING, and that's the only reason why this place has a good rating. Their website is for their sister hotel, which is beautiful and overall a much better hotel. So I thought that was misleading. I also looked at their sister hotel prices (its right next door) and they were cheaper than what we had paid for the crappier one. If you're looking for a place to sleep, this is fine. But if you want to enjoy a weekend away, find a different hotel. Oh, and good luck getting cell service in your room. And the WiFi is awful, too.
Cons: Smelt funny, horrible cell service, extremely slow WiFi, broken coffee maker in room, broken hairdryer in room, really outdated and dirty looking carpet. Not a single thing made me think, "That's cool!" or "Wow, this is nice." This isn't the place to go for a weekend away, it's best if you only need to sleep overnight and that's it.
Pros: Breakfast was great!
Pros: Clean and comfortable
Pros: Staff was great. Breakfast was pretty good
Cons: Bed was not so comfortable
Pros: The hotel had great decor and the room was very nice. They had great ameneties and the location was perfect. Close to everything! We enjoyed our stay very much. The breakfast was the best hotel breakfast we've ever had traveling.
Cons: The restroom floor was a little dirty but to be fair I'm very picky and am very particular with restrooms. We did have a problem with check in. We arrived just after midnight and they said my credit card was declined or no good. They kept saying I was giving them the wrong number and I used a different card when I reserved the room. I know what card I used. My card was fine and they accepted it. Then we ended up getting the wrong room. Two double beds and not the king we reserved. I think they had the wrong reservation . When I showed them my reservation, they fixed everything right away. I was happy with the outcome.
Pros: The Ayres hotels are an excellent value for your money.
Cons: There is nothing NOT to like at this hotel.
Ayres Inn & Suites Ontario at the Mills Mall is just 2.7 mi (4.4 km) from the airport and offers a free shuttle at scheduled times. You can get a workout in at the fitness center or take a dip in the outdoor pool. Rooms offer up nice touches like iPod docks, MP3 docks, and comfy beds with premium linens.
Pros: Helpful and friendly staff when I checked in and out.
Cons: I was counting on the restaurant being open on time. It wasn't and I was forced to have breakfast on the road. I chose not to eat any other meals there.
Pros: Friendly staff and nice big room. We booked about 15 minutes before we got there and the transaction was easy! Close to the freeway and quiet. Very pleased!
Cons: I whiskey I could have stayed longer
Welcome to the Holiday Inn in Ontario California. Our modern sophisticated design offers a plethora of amenities such as spacious guestrooms luxurious bedding in-room microwave / refrigerator full service restaurant bar room service outdoor pool whirlpool extensive fitness area business center and 5 600 square feet of flexible function space that can comfortably accommodate up to 200 people. The Holiday Inn Ontario Airport is located within walking distance to the Ontario Convention Center and is minutes from the LA / Ontario International Airport I-10 I-15 as well as CA Highways 210 57 and 60. Guest will appreciate easy access to world-class attractions famous beaches vibrant cities majestic mountains as well as a huge variety of businesses golf courses restaurants entertainment and shopping. Soak up the Southern California sun and enjoy many Inland Empire destinations such as Auto Club Speedway of California Raging Waters Water Park Ontario Mills Outlet Mall Citizen Business Bank Arena Victoria Gardens Shopping Center Pomona Fairplex San Manuel Amphitheater Quakes Stadium Mount Baldy and San Antonio Winery. Relax it’s Holiday Inn.
Pros: Very clean rooms mini fridge microwave comfortable bed!
Pros: Came to Ontario to do some light shopping and to get away with my honey. It's centrally located and the staff was very accommodating.
Pros: I liked the location close to Victoria Gardens
Cons: We got a horrible room that was ADA and put way in the back of the hotel by an elevator and the laundry. When I asked for another room I was told "that's what happens when you book with a 3rd party" and that was the end of the conversation. Room was shabby and noisy with very little light. Don't book here through 3rd party if you want any service.
Pros: Updated, clean, close to main highways
Cons: The AC quit working last night, we had to chase and kill a large "insect" it was a fiasco
Pros: Some of the staff was helpful. Better than a motel.
Cons: $30 per room of updating would go a long ways...like changing out the wall plates for the switches and electrical outlets. They look 30 years old. Also, check in is at 3:00pm and I was made to wait in the lobby until 4:00pm before going up to my room. Also, there is no exhaust vent for the bathroom.
Pros: Cheep price for last minute booking.
Cons: Resturant and bar was only open for a couple hours.
Comfy and Convenient. Casual appeal and stylishly designed rooms await you at the Four Points by Sheraton Ontario – Rancho Cucamonga. Conveniently located only minutes from the Ontario International Airport (ONT), just off Interstate 15, this Rancho Cucamonga hotel is centrally located and within minutes of the Ontario Convention Center, Rancho Cucamonga Epicenter hosting NASCAR events, Victoria Gardens, Auto Club Speedway (formerly California Speedway), Ontario Mills Mall, Hyundai Pavilion, Citizens Business Bank Arena, San Bernardino Soccer Complex, and the San Manuel Amphitheatre. Area businesses include Mercedes-Benz, Target, Toyota, Coca Cola, Frito-Lay, UTI, Raytheon, and 3M. Plus, we’re a comfortable drive to Disneyland, Casino Morongo, San Diego, Los Angeles, and beautiful beaches. Everything You Love. Soaring ceilings, rock-walled fireplaces, and beautiful furnishings greet you in the lobby, which houses our onsite restaurant and bar. Kick back with a beer from our collection of the world’s Best Brews™, or catch up on some reading over a hot and fresh cup of Seattle’s Best Coffee. A grab-and-go snack shop is available for your convenience. The fitness facility features recognized Precor fitness equipment and overlooks the outdoor heated pool and hot tub. Simple Pleasures, Big Comforts. Little things in life make a big difference. Our beautifully-appointed guest rooms feature high ceilings, high-end furnishings, plasma televisions with cable channels, spacious work areas, and modern bathrooms separated by loft doors. Get a great night’s sleep in the Four Points by Sheraton Four Comfort™ Bed, refresh with free bottled water daily, and keep in touch with free High Speed Internet Access.
Pros: I really like the breakfast and evening lounge on the 6th floor. Clean and actually good food.
Pros: The hotel is conveniently located in Ontario with access to 10 and Ontario airport. This hotel would be fine for business. Staff was friendly.
Cons: The hotel needs some upgrades. Even the elevator seemed tired as it took its time moving between floors and opening.
Pros: Fast check in
Pros: Nice staff and nice morning buffet.
Cons: Thought buffet price was a little high.
Enjoy a warm welcome at the Sheraton Ontario Airport Hotel. Located in the heart of the Inland Empire, we are within walking distance of popular shopping and tourist attractions and just minutes away from Ontario International Airport (ONT). From the minute you walk through our doors, you’ll sense genuine comfort. In your spacious guest room, you’ll find everything you need to stay productive while working, entertaining friends or colleagues, or spending quality time with your family. Wireless High Speed Internet Access is available throughout the hotel so you can stay connected to what’s important to you. Find inspiration in over 5,000 square feet of meeting and banquet space. Catering facilities are also available, ensuring the success of your next meeting. Gather for a casual meal in the warm atmosphere of The Orchid Grill Restaurant. Relax by the pool or enjoy the invigorating whirlpool. Work up a sweat at Sheraton Fitness. Or ask our staff to block tee times at one of several nearby championship golf courses. Be sure to stop by the Ontario Mills Mall, one of the largest shopping centers in the country, before you go. Our friendly and experienced staff will help you enjoy a relaxing and enjoyable stay here at the Sheraton Ontario Airport Hotel.
Pros: Spaciousness awesome parking Wide variety for breakfasts and oh so comfortable bed and pillows
Cons: Very small. Lotions and shampoos
Pros: I had a suite for two days and it was very nice. The front desk workers were very nice. The pool area had a beautiful landscape (however the hot tub was not working). The laundry facility was also great. The room was spacious. There aren't too many restaurants in the immediate area, however they were easy to get to about a mile away. All in all I really enjoyed my stay and will book here in the future.
Cons: The hot tub in the pool area was out of order.
The Comfort Inn and Suites hotel in Colton, CA will help you get rested and ready for anything. We are near the National Orange Show Events Center, San Manuel Stadium, Colton Area Museum, San Bernardino Golf Club and the Fiesta Village Family Fun Park. Our smoke-free hotel has the amenities you want and need like free WiFi, free breakfast, an outdoor pool, an exercise room and guest laundry. Your spacious room includes a flat-screen TV, hair dryer, coffee maker and more. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Cons: I had made reservations for a double bed and when I got there they only had a king size bed
Pros: My stay here was great. I have stayed at ALoft, just up the street a few time and after a few poor experiences I decided to stay at Ontario Airport Hotel. The staff was amazing and very accessible. The room was very clean and the location is perfect. The shuttle service that will take you around town for free was also a huge plus. This is where I will always stay from now on.
Pros: I did like his hotel everything was really nice about it parking is really easy it was super close event I was going to my only complaint would be a they charge you $50 at check in now nowhere did it say it was charging $50 for checking in I called the office and complained about it because the $50 made my account go negative. And they did absolutely nothing about it which kind of made me mad.actually I'm still waiting for the $50 back and it's been five days that if it does Credit to my account soon I will never stay here again. That's the one thing that would make me not return to this hotel. everything is nice but beware of the holding fee.
Pros: Staff was friendly
Lounge, bar, and piano area were relaxing.
Cons: Carpeting in the outer halls. The room door had foot prints and scuff marks.
Location. This Ontario, California hotel is 2 blocks from Citizens Business Bank Arena and 4 blocks from Ontario Mills Mall. Ontario International Airport is 2 miles away.
Hotel Features. The Ontario Airport Hotel has an outdoor pool, a spa tub, free parking, and a 24-hour fitness facility. Corporate amenities include a 24-hour business center with free WiFi, meeting rooms for small groups, and secretarial services. Ontario Airport Hotel has the Blu Bar & Grill serving lunch and dinner. Order from room service (limited hours). Transportation services at this 3.5-star property include a complimentary area and airport shuttle within 5 miles. This is a smoke-free property (fines may apply for violations).
Guestrooms. Amenities featured in guestrooms include air conditioning, and coffee/tea makers. Guestrooms have flat-panel cable/satellite televisions with premium TV channels. Business-friendly amenities include wireless Internet access (surcharge), multi-line phones, and voice mail. Bathrooms feature designer toiletries and hair dryers. Microwave and turndown service are available on request (surcharges), and parking is free.
Pros: Couldn't be more clean. Bed, restroom, and everything was clean. Close to freeway and local sites. Easy to find.
Cons: When we first arrived, I had thoughts of finding a new place to stay. It looks like a better motel. Was thinking it was more of a hotel when I booked the room.
Pros: i was amazed how clean and nice
is this place and the the room was perfect, thanks
This Ontario, California hotel is a 100% non-smoking property offering convenient access to the Ontario Convention Center and other local attractions. Welcome to the Best Western Plus Ontario Airport & Convention Center where customer satisfaction and convenience are at the top of the list. Located with easy access to California's Interstates 10 and 60, this Ontario hotel is 100% non-smoking property. Hotel guests will be within walking distance of the Ontario Convention Center and near many local attractions including the California Speedway and the Los Angeles Fairplex. The Best Western Plus Ontario Airport & Convention Center features 154 well-appointed guest rooms, each equipped with a refrigerator, microwave, cable satellite television with HBO® and high-speed Internet access. Enjoy a complimentary full breakfast each morning. One of the many convenient area restaurants. Other hotel amenities include an outdoor swimming pool, hot tub, guest laundry, a new business center with full business services and meeting facilities accommodating up to 70 people. The hotel also features a complimentary 24 hour airport shuttle. There are a variety of shopping options available within 10 miles of the hotel including the Ontario Mills Mall and Victoria's Gardens Shops. Families visiting the area will enjoy spending the day at Raging Waters Theme Park, Knott's Berry® Farm or Disneyland® Amusement Park. Both the University of California Riverside and Cal State San Bernardino are within a few minutes of the hotel, making the Best Western Plus Ontario Airport & Convention Center ideal lodging for guests visiting students. Make a reservation today and save at the Best Western Plus Ontario Airport & Convention Center! Enjoy your stay.