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Easy access. Clean and very nice place to stay. Will stay there again next time traveling through.
For a weekend business trip to the Jackson area, this hotel was great. I needed a quiet, clean, hotel with a few amenities, like a refrigerator, microwave, and hot breakfast. That is exactly what a got for a great price. The staff was very friendly as well.
Fantastic lobby restoration Key cards worked poorly. Had to reset twice.
The staff and management are well trained, courteous and helpful. The building in which my grandfather stayed in the 20s, and 30s has been beautifully restored. From the hotel, one can walk to a number of restaurants (Mayflower, Elite, etc.) as wells as to St. Andrew's Cathedral, the Old Capital Museum and other historical sites. I liked it all. Will definitely returnI
Front desk staff was friendly. The bathroom was so small you couldn't fully open the door, it hit the toilet! Seriously!
Great location, clean, comfortable with a great atmosphere. Room was a bit small.
Good customer service, bed was comfortable Need more tables in breakfast area, tv service was spotty
Free cocktails Gum wrapper in the hallway
convenient location rooms are a bit old and worn.
Nice, quiet room. Comfortable bed. Iron and hair dryer, but no fridge or microwave. Free breakfast buffet offered many items to choose from and the food was good. Parking was good. Elevators moved quickly. Relaxing place to stay. Rooms were cleaned very well each day and linens replaced. The staff were pleasant on very helpful. The price was right and I would stay here again. Plenty of restaurants in the area. There was no shower curtain, so the floor would flood during a shower. The ice maker in the hallway did not work. The entry door did not close by itself, and had to be pushed to shut fully. The TV controller did not work reliably. Minor issues that guests should not have to deal with.
I received an excellent staff welcome (by a young man named Preston). Lobby is open and well done. Rooms are large; the dated bathroom reflects the prices, but was fine.
When I checked in the room, we had NO towels. I had to call the front desk and I still didn't receive them until about 8pm. I thought that was rediculous. Also, the heat in the room DID NOT work. I am so glad that it wasn't winter because my family and I would have frozen to death!!!!! I will NOT recommend this facility to anyone!!!!
The hotel was old and not taken care of. The breakfast food tasted old and stale. There was onlyy a sheet on the bed. Not sheet.
We entered our room and found the a/c on full blast. Then we found that there were not blankets or bedspread on the beds. When we called the front desk, we were told to come down (we were on the 3rd floor) to pick them up because the gal at the front desk was the only staff. How can you have a 4 story Inn with 1 employee. I did not feel safe.
Hotel convenient to highway for travelers. Staff was friendly & helpful. Provided needed supplies. Hotel lobby was warm, AC not working properly, fans placed by staff helped. Hotel is in need of renovation. Carpets and wall paper in hallways needs to be replaced. Room's bedding & sheets clean but no bedspread. Hotel was cheap but a bit of TLC is needed.
Love the shower
Staff was friendly Hidden fees they added to price of room after I arririved... StaAdditional taxes that weren't included in price when I booked room online..carpet needed to be replaced, shower tub paint was peeling
-The fact that there was a bedroom and a separate TV room was nice - Clean - Didn't have a fitness room like it advertised, you had to go to another hotel - There were no sidewalks to walk places and after a long day in the car and bad traffic around the area, I didn't want to drive - I was happy there was a hot breakfast but there weren't many selections, it was essentially cereal or biscuits and gravy
Very clean and the staff was awesome people.
Breakfast was included Gate Location was in an area I felt uncomfortable in. Bed was hard and uncomfortable. Front desk staff and check in seemed unfriendly.
The staff was very friendly and the hotel room had everything you need but jumbo the size! I'll definitely be back Don't get me wrong the room was clean but I wish someone took the time to do the finer details such as the sink faucet. Little things like that but then again I am a neat freak
extremely courteous staff, appreciated the check-in phone call once I was in my room, as well as their help with talking me through early check-out. Ice machine on second floor was broken, needed to get ice in lobby., which wasn't a big enough inconvenience to feel the need to mention to staff
location liked walking to the wonderful Mexican restaurant next door
Day staff rented rooms the night staff did not know about, so ran into people in my room. Ran my credit card with lower price quoted by some strange mistake, that was unpleasant to fix, and the smoke alarm was torn out of the ceiling. On the positive side the little guy cleaning the rooms was pleasant and OK. This hotel seemed somewhat safer than the ones in midtown jackson because it shares a parking lot with a trucking school of polite truckers. Nice folks. very handy next to several eateries, Wal-mart and Kroger, and Walgreens. No need to hunt for anything right there. Gas prices great in Richland also.
Loved the fact that our EVERY need was met! While traveling with my elderly mother,a toddler and myself,our 12 hour trip was exhausting. Once we made it to the hotel,they greeted us with smiles and a wheel chair. They went above and beyond to meet our expectations! Will defiantly add this to our list of hotels to frequent while traveling South.
Really surprised to find this clean, comfortable and friendly hotel. Wasn't the finest in town, but for the rate it was very nice.
good breakfast, friendly staff, clean.
The staff was outstanding! The bed was comfortable. Hotle looked run down for a Hilton. The room smelled musty. Shower lost almost all pressure during the middle of my shower for about a minute.
Nice cncenient No free breakfasr
Rooms were great. Friendly staff.
The hotel is right next door to a Drago's restaurant. The TV in the room skipped every few seconds to the point where it was not feasible to watch.
We got a lovely upgraded suite with fabulous shower & jet tub. Carpet could use an upgrade
The room was great very clean & quite. The elevator was very slow.
Clean helpful staff close to airport and restaurants. Had the wrong rate at checkout but they fixed the problem.
Pool wasn't working. Room had faint smoke smell and could have used some more thorough cleaning (trash on the floor and crumbs). Over all a decent place to sleep for a stop over.
Staff very nice and helpful when we needed to be moved due to leaky, noisy A/C until Fleas and flea bites on my feet....disgusting
Room was clean and beds comfortable Air conditioner had a drip that was being caught in a plastic container inside the room. A dripping sound was heard all night.
We have stayed their before, and the staff is nice and helpful. It's a nice basic hotel. The air conditioner need a new filter and there was no phone cord connecting our phone to the wall so I could not call the front desk. The traffic noise on the highway side of the hotel is LOUD. Last time I stayed there, we were in another part of the building so I did not know to ask for the quiet side. Ask for the front of the building on an upper floor. Also, one of the beds had nice new sheets, the other had old thin sheets. I was too tired late at night to ask for a replacement.
The staff is the friendliest I've ever encountered from the front desk, to the cafe, to maintenance and housekeeping. I was given awesome restaurant recommendations. They went out of their way to be helpful. This hotel exemplified the true definition of southern hospitality. Not to mention the decor is modern and has updated features, the bed is extremely comfortable and it has a great business room. It's close to the outlets too. I highly recommend this hotel. No complaints
It's new so everything is clean and updated Smoking in the back is right by the pool which is awful
A new clean comfortable hotel. Rooms were big and roomy. Staff was very nice, We callled to reserve a roll away for one of the children and lost the connection. They called us back to tell us they had reserved the rollaway and ask if there was anything else. Fantastic service. Kids really enjoyed the waffles and juice int eh morning. Sausage was not a seller.
Friendly staff, adequate rooms Liked it all