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I was a tad disappointed with the overall cleanliness. Our room was located at the end of the hallway. I noticed there was discarded in-room service trays, with leftover food on them, left out there for at least 18 hours. Even though staff walked past it, it was not picked up. Out of sight, out of mind I guess. In the room there were some coffee stains on the outlets and the sheets, although comfortable, had some signs of age. Overall it was okay but not what you expect from a Sheraton. I am glad we had a deal on the price.
Location was good for the business we were there for
Vennligst skriv minst 15 ord In the middle of nowhere, but very good if meetings "next door".No shuttle, no nothing if you like to go down town (taxi at least $50) or airport ($65)
suite layout is good fittings quality low
it was convenient for the event i was attending. other than that, the hotel was fine.
Friendly and efficient staff. Good location for driving with ree parking available. Quiet rooms. No wifi connection in room. Poor and slow internet connection in lobby. Poor air circulation in rooms with air vent blowing directly at face when in bed. No fresh air as alternative since window cannot be opened.
I was incredibly impressed by the service I received at the hotel. They went out of their way to ensure that my stay was enjoyable. The design of this hotel was also impressive. The rooms were very modern with great flat screen TV's in the room and in the lobby. Breakfast had a good selection too.
Breakfast was so delicious. I would go back for there pancakes. Bed and pillows were very comfortable. Very nice location. Ine of the best hotels weve been too. Some of the electric outlets didnt work so we had to keep searching and playing with our electronics to find the one that works.
Wifi was very bad and parking was expensive
The convenient location. The quiet air conditioning 2 double beds are more like twin beds, mattresses uncomfortable
Beautiful hotel with a fantastic staff!
Spacious rooms with updated furnishings None
able to book spa treatments night before we wanted it.
the room was clean and spacious. The interior of he room seemed relatively new and modern. The hotel has a spa and gift shop and a nice bar. however the shower was broken. They fixed it but not in enough time to make a difference so that I could use it that day, sigh. I would have thought that they would have comped me a bit for the inconvenience but they didn't. As others have mentioned the parking fee is strange given the suburban location. Even though I paid for premium wifi, it was spotty at best.
No Breakfast included and also unclean sleeping sheet which has strong simle.
u need to clime 2 floor on the stairs for the pool
Suite room Beds are small, not queen size as promised in website ads. Bathroom is also quite small.
Very freindly staff and great rooms.
Bed and pillows were covered with many long woman's hair. I peeled back the comforter and there was a lot more. Its as if they just made the bed without cleaning in between guests. Its unacceptable. Cleanliness in a hotel should be number one priority.
Loved the mirrored door by the bed. It gave a very interesting view. I did not like that I had to leave so soon. I wished I could stay for days ...
Nothing horrible internet, no room service or any food for that matter, can't even find the hotel - its located on top of office tower and there is no designated entrance
Loved the views, cleanliness, full size studio and overall location.
Comforts of the bed, cleanness, nice and helpful stuff, as wel as the beak fast . Break fast time is very short specially on the weekends. It would be way more convenient if they would extend it to 10:30 instead of 9:30.Also there is no labels of the ingredients of the foods.
Clean suite and good breakfast
I like the cleanliness, comfortable bed, clean rooms, and overall boutique feel. My bathroom smell like cigarettes perhaps from previous occupants. Also, the air conditioner did not cool the room.
The food was fantastic Nothing
The room was very clean and the jacuzzi was perfect. If we were in town for shopping the location was also excellent. I wouldn't say I didn't like the restaurant ,but the atmosphere was flat. The decor was dark , it didn't feel warm or inviting. The staff was friendly enough.
Proximity to 407...and bass pro shop and restaurants and other shopping. Weak coffee.....no other problems
Staff was very nice. They gave us a free upgrade Not enough lights in the room
Staff and service was great. No swimming pool (inside or outside)
staff was very friendly and hpful we were placed on the first floor and it was incredibly loud all night and morning- did not sleep well
The room was clean, the internet easily accessible Over priced
Good location, clean, calm. The breakfast is too modest. Even the resturant decoration is out of date.
Good location. Felt safe. Friendly restaurant staff Very visible stain on chair in my room. Furnishings were dated. Some lights were difficult to get to turn on. Bathroom was small. Looks good from the outside, but felt very basic on the inside. The "free" breakfast felt more like a scam to get you to pay for anything beyond toast. The coffee cups were a good size......... For my chihuahua. Desk was slow
Big nice room. Comfortable. Nice restaurant. Good food ate supper there. Quiet. Okay free breakfast, fruit, toast etc. But if wanted eggs, bacon etc. had to pay $5.00 or more.
Clean,comfortable and affordable.
Very roomie and very comfortable beds. There wasn't much within walking distance.
For 90% of it our stay was very nice, everything was very tidy and for the most part was quiet. Continental breakfast was excellent. Market was expensive for simple snack items. Elevators were very slow. The sliding doors to both the shower and the bathroom wouldnt lock and the one wouldn't shut all the way because the track was busted. The guest book in the room didnt give us a location for the pool or breakfast location. Also whenever doors open near ours our door would shift causing a sound that made me think someone was trying to get in. Made for a tough sleep.
It was close to the conference that I was attending. Did not feel the room was as clean as it should be. Along base boards were dirty/dusty and there was something very sticky on the floor in front of the fridge. Also...... I fell in the tub which was extremely slippery and there was nothing to prevent this ie. tub matt. This was reported to an employee at the front desk who left me with the impression that the faster I went away, the better. I wanted him to check into it and see if, in the future, bath matts( for inside the tub) could be provided. My husband showered after me, and also found it very slippery.
Great breakfast Please fix the vending machenes or have bottled water available in all rooms
I really loved the friendly reception when we arrived. The room was clean and made up. We really liked their Persian Restaurant. I had never dined at a Persian Restaurant before. The continental breakfast was okay. We really liked the leather couch in our room with room to rest your feet. The bathroom had a pedestal basin in other words no counter space. The bathroom was too small and old and needed to be updated with more counter space. Our coffee cups and glasses weren't changed over night. I needed much better pillows to sleep on. Those pillows were thin like pancakes.
the hotel staff were very cooperative informative helpful, the cleanliness of room and hotel, the warmness . generally excellent nothing
breakfast not bad the bar was never open ,some areas of room abit drab
I paid more as I had to book independantly over the phone and there was mold in my room
While I was having a shower, I look arround and I can see lot of dirt, the shower area look like it wasn't deep cleaned for a while, the whole washroom is dingy and rusty, I wasn't impressed by the whole room it's old and not so clean.
The breakfast was not enough, I was missed the coldcuts and chees.
rooms are large not very clean, can hear neighbors, breakfast was a joke.
The reasons we stay here each year is because it is super close to Canada's Wonderland and the rooms are very nice! We stayed here for the 1st time last June and my girls asked for us to stay here again this June for my companies' Summer party at Wonderland. We enjoy staying here because the rooms are big, comfortable and clean! Everything is close by including a HUGE mall right across the street! The beds are very comfy, the bathrooms have lots of room to move and the staff are very friendly! Especially our housekeeper who was very nice to us! We will definitely stay here again next year! The price for breakfast is quite steep! Especially when you consider that we can have a nice sit down breakfast served to us, with more food at Cora's close buy and it cost us close to the same amount!
Walking distance to Vaughn Mills Mall, minutes drive to Heartland Outlets Limited good food to eat on location or nearby
location was great a nice clean european look friendly service. the beds were comfortable
pool areas no breakfast
Comfortable, easy to get in & out, good location when you need to get to for meetings at the north part of the city
It was located within 10 km of my friends home. Easy to reach by surface streets. Conveniently located for shopping and eating. Close to the 404 and 407 freeways. 407 is a toll road and expensive. I didn't like Toronto traffic. Horrible, even local streets. Parking lot of the Park Inn could use repaving. Prices in Canada are more expensive then in the part of the U.S. I come from. 407 toll road is expensive, but convenient and best way to avoid the other freeways.
Location Very noisy, heard doors shattering 4-5 times during night. Very unpleasant.
Staff (hotel and restaurant) was very pleasant and helpful. Room was neat and clean. Beds were comfortable. We rested well each night. Our boys enjoyed the pool and gym. Wifi service was easy (no password required) and fast. Easy access to the highway.
Hotel is too old and smelly.
Very clean and inviting.
Very relaxed, quiet & convenient location.
Nothing The pictures on the kayak.com was so diffrent with the reality . On the pics the rooms was remodel but in the reality was so old, I asked them to change my room they told me we ara sold out, it wad more like motel than hotel. I would not recommend to anyone
Cheap rates and great place to stay. Every time I've gone to this hotel, are always cops in the parking lot.
The rooms were nice, bathrooms looks luxurious, front desk personnel were nice and informative. Pool was warm and nice. Pillows were thin and not too comfy. No free continental breakfast and hotel restaurant didn't offer a super cheap breakfast.
i like the breakfast deal
Rooms decor was lovely, contemporary in design and functionality was great. Room was clean and well maintained there were no restaurants in the area open after 10pm. Nothing, even the sandwich shops closed early.
Staff was friedly, room was spacious Other people got welcome gifts but we did not get anything. Parking was not free
The staff were very helpful when we were checking in. The room was very clean and comfortable.
Convenient location to business and after work services.
Location, fair price if you can offer more family oriented services - suite rooms with kitchen
Well cared for and nice staff. The location was a little difficult to get to and the road construction didn't help.
The amount of kids in hotel and the noise caused by them
I was absolutely made to feel welcome during my stay. My room was very clean and attractive with microwave and fridge standard in all rooms. The staff went out of their way to ensure I had everything I needed and were friendly and smiling. Breakfast was in a large comfortable restaurant with a choice to upgrade from continental to full hot breakfast.
Friendly staff, clean rooms, comfortable beds, quiet, great breakfast menu and quick service. Close enough to Subway station.
It was very clean looking from the lobby to the room. I was really happy with the space in the rooms. Our fridge didn't work at first but the staff was great to get someone in there quickly and efficiently to fix it, I was impressed. We travel to Toronto once or twice each year and I'm happy to say we will be choosing this hotel as our spot.
Excellent bed, cleanliness, service from reception staff
Convenient location, staff was helpful, nightly appetizer mixers in the lobby Sofa bed not comfortable, but they reduced my bill to compensate
Our bags and belongings got stolen from the breakfast lounge. This hotel is located near homeless housing and thieves come in unchecked for breakfast. Someone stole our bag with belongings in it. THE SECURITY AND CAMERA SURVEILLANCE IS EXTREMELY POOR. Keep your family safe and stay away from this place.
renovated and well kept in room 104, Loud, loud, loud. We could hear all the fromt desk activity all night long.
We stayed one night and it was very comfortable. Had a good night's sleep, bed was very nice staff was very helpful and friendly. No
comfortable beds. close to ameneties. No discount for veterens?
proximity to people we were visiting.Room ready. quite. lots of hot water.appreciated continental breakfast. no handrails in bathroom. no acess for disabled
It's quite expensive. The hotel is far from the downtown toronto. The hotels near the airport are cheaper, better
Good value for the money
It was inexpensive and easy to find. There was no soap, shampoo, conditioner or anything like that in the rooms. All they had was a generic soap dispenser that was supposed to be used for everything. I thought that was really cheap!
too far from the centrum and the airport
not exceptional in term of the room appearance and the soap dispenser is just hard to use. the soap dispenser
the room 101 is very comfortable and the place too. thank you.
booked 2 rooms (one on 1st fl and other on 4th fl when we arrived). The staff refused to make adjustment (claimed the hotel was full but obviously not)
Amenities were good. Breakfast was busy and staff did their best to keep the good coming. Staff was very nice. The pet charge was not clear (I felt it was excessive) and did not have a choice once I checked in.
We arrived the hotel at night and so exhausted due to heavy snow and bad traffic. The staff was so friendly and helped us checking in quickly. And the room was well-equipped with all the things we needed. Hotel did provided free breakfast.
I would recommend this hotel...the person who checked us in was very helpful and pleasant...breakfast area was well supplied There was nothing that we disliked about the hotel
room next to elevators, very noisy!The hotel shouldn't assign it to any customer. The staff at the front desk saw my 5 months baby, though he gave me that room. I check-in at 9 pm, my baby was sleeping that I can't change room. The worst hotel that I ever
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Clean, modern and apt style room with kitchen to meet all needs. Location was a little further off the hwy than expected, but a minor inconvenience.
Very clean and modern hotel with large comfortable rooms. The hot breakfast was delicious. The staff are very friendly and accommodating to your needs. The coffee was not the best.
Full suite access (i.e. kitchen, couch, etc.)
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This guest did not leave comments about this hotel.
Cleanliness and comfort. Food is not good for the people who are vegetarians. Mostly all the items have different types of meat in that. There should be some kind of vegetarian food items. People will like it and will appreciate. Your business will be booming for sure. Now days more and more people are becoming vegetarians.