Hotels near Toronto Kitchener-Waterloo airport

Hotels near Toronto Kitchener-Waterloo airport

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Kitchener-Waterloo (YKF) - Toronto, ON, Canada
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Best hotels near Toronto Kitchener-Waterloo airport

Cleanliness
8.5
Comfort
8.5
Facilities
8.2
Location
8.7
Overall
8.8
Overall 8.3 Excellent
Based on 1,216 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
8.2
Location
8.7
Overall
8.8
Cleanliness
9.0
Comfort
8.0
Facilities
7.0
Location
8.0
Overall
8.0
Cleanliness
8.4
Comfort
8.3
Location
8.7
Services
8.2
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
8.0
Staff
4.0
Value for money
8.0
Cleanliness
8.5
Comfort
8.5
Location
8.7
Services
8.3
Staff
9.0
Cleanliness
8.3
Comfort
8.8
Location
8.6
Services
8.2
Staff
8.4
Cleanliness
8.5
Comfort
8.6
Facilities
8.0
Location
8.8
Overall
9.0
Cleanliness
8.5
Comfort
8.5
Location
8.8
Services
8.2
Staff
8.9

Excellent 10.0
Pros: All the staff was very friendly & helpful. The hotel is peaceful & quiet, perfect for a nice stay!
Excellent 10.0
Pros: everything was perfect
Cons: nothing negative. Except would have liked glasses in the room
Excellent 9.0
Cons: I am hoping that in the future, the breakfast will either feature some hot food or at least some hardboiled eggs and toast.
Poor 1.0
Cons: Room was filthy. Toilet has urine stains. Sink had hair in it. Soap dish still had soap marks. Duvet cover had stains. Wall was dirty with stains as well. We asked to switch to another room and although it was cleaner, it still wasn’t up to our standards.
Good 7.0
Pros: nice size room & configuration, lg. bathroom
Cons: wi fi was terrible - unusable mornings & evenings when busiest. used data much of the time
Excellent 8.0
Pros: location
Cons: no breakfast.
Good 7.6
My overall experience was nice but there was no mention of $100 deposit when I was booking online and the staff was a tad bit rude about the deposit fee, which left a bad taste in my mouth but other than that, we really liked our room and how clean everything was and how quiet it is. Would recommend to others.
Excellent 8.0
Pros: Very easy to get to. Great location. Clean.
Cons: Internet was awful. Kept cutting in and out. Dont keep advertising hot breakfast. Change the outdoor sign. Also u can still package a bagged contintental breakfast.
Excellent 10.0
Pros: Friendly staff and free breakfast.
Cons: NO.
Good 7.0
Pros: Breakfast was nice. Rooms have fridge and microwave, which is good.
Cons: Rooms need updating- rooms have a dated look. Elevators are quite old. Was charged extra for late check out. Free parking.
Excellent 9.0
Pros: very god location while visiting our daughter at Conestoga College. Great breakfast and close to major highways and routes through the city.
Cons: No pool
Excellent 9.0
Pros: Location and ease of check in
Cons: Wish the a/c had already been on in the room
Poor 1.0
Pros: Location
Cons: Very bad experience.... We arrived one of the room was dirty... We were stuck in the elavator on the fifth floor for at least 10 min with my step parents doors would not open.... and the other room the toilet was clog..they gave us 4 water bottles
Good 7.7
Pros: Staff responded quickly to problems.
Cons: Given the wrong room at first and had to renew keys Sunday night.
Excellent 10.0
Pros: Very friendly stayy
Cons: Like everything
Excellent 10.0
Pros: The staff was friendly and very helpful. The room was spacious, clean and comfortable.
Cons: Zero
Excellent 8.8
Pros: The staff were very friendly especially Anna in the breakfast room. I was able to check in very quickly and our family enjoyed our stay. The kids enjoyed swimming in the salt water pool and fridge in our room was a good size so that we can keep juice and veggies quite easily. I would definitely recommend this hotel to others.
Cons: The ice machine was broken on our floor (five) which wasn't a big deal.
Kitchener Inn & Suites - Kitchener
Rated #1
8.3
Excellent 8.3
Based on 1,216 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
10.0
Location
8.6
Overall
10.0
Overall 8.3 Excellent
Based on 200 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.6
Comfort
8.8
Location
8.9
Services
8.4
Staff
8.4
Cleanliness
8.4
Comfort
8.4
Location
8.4
Services
8.3
Staff
8.4
Cleanliness
8.8
Comfort
8.9
Location
8.5
Services
8.2
Staff
8.2
Cleanliness
8.6
Comfort
8.7
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
8.5
Comfort
8.7
Location
8.8
Services
8.4
Staff
8.4

Excellent 10.0
Pros: The hotel wasn't too busy and the staff was so kind! definetely a great value hotel
Excellent 10.0
Pros: quiet
Cons: n/a
Excellent 9.0
Pros: Cleanliness.
Cons: Parking. Staff deportment.
Excellent 10.0
Pros: Room was spacious and clean. Beds were good as well. Hotel is in a great location off highway
Okay 4.0
Pros: The location and the pillows that was about it.
Cons: The room was dirty and dated, the bed was awful and slopped to the middle. The washroom was dirty, the grout was black when you can see it should be white.
Excellent 8.0
Pros: Very well maintained. All covid protocols observed.
Excellent 9.0
Pros: Canopy over vehicles for drop off and pick up in bad weather
Cons: No pool open
Good 6.0
Pros: The room was very clean, the furnishing current and well maintained. WIFI access and ammenities were clearly marked and the bathroom was very clean modern with good support services and towels.
Cons: The desk staff was well meaning but poorly trained Their dress style unprofessional. No food/beverage services available considering the removal and the pandemic lockdown, head desk indifference not being open, again, unprofessional. Good housekeepers.
Excellent 10.0
Pros: Excellent customer service
Cons: Location. Was just barely in the area of interest and not convenient access to downtown
Excellent 9.0
Pros: Rooms are always clean and in decent shape.
Cons: Could use more electrical outlets on/near the shared bedside table. One outlet isn't sufficient for today's uses.
Poor 1.0
Pros: Location
Cons: No hot water. Came back to room. Was only given new towels. Maid did not clean room. Last time I stayed both elevators were broken.
Excellent 10.0
Pros: We were able to wash some of our dirty laundry at a reasonable price
Cons: The swimming pool was closed due to covid
Excellent 10.0
Pros: New modern looking room and hotel and fresh soft sheets in the bed. Everything smelled nice too and I was very comfortable.
Cons: TV not too good.
Excellent 10.0
Cons: I killed a silverfish in the bathroom!
Good 7.0
Pros: Great staff. Nice room.
Cons: Due to covid everything was closed. Not their fault.
Excellent 10.0
Pros: Rooms are clean. Hotel locations is great. Staff are very friendly.
Cons: Restaurant is closed due to Covid.
Excellent 8.0
Pros: location. close to roseville estates
Cons: hotel room was dated from the furniture to the television. bathroom was renovated. the star level should be 2.5 and would recommend this hotel at that star level.
Good 6.0
Cons: Internet didn't work for me
Good 7.0
Pros: Location
Cons: No coffee or tea in the room and had to wait in lobby for staff to get you hot water. Not sure why there isn't at a hot water dispenser available to make your AM coffee. Nightshift and cleaning ladies were great. Rest of staff were not friendly at all.
Excellent 10.0
The hotel staff was very nice and the hotel room was clean and quiet.
Four Points by Sheraton Cambridge Kitchener Ontario - Cambridge
Rated #2
8.3
Excellent 8.3
Based on 200 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Location
8.8
Overall
8.2
Overall 8.2 Excellent
Based on 279 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Location
8.8
Overall
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
8.5
Comfort
9.0
Location
8.9
Services
8.5
Staff
8.5
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
4.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
8.1
Location
8.4
Overall
9.0
Services
7.9
Cleanliness
8.6
Comfort
8.8
Location
8.2
Services
8.2
Staff
8.6
Cleanliness
9.0
Comfort
8.7
Location
9.2
Services
8.3
Staff
8.9
Cleanliness
8.6
Comfort
8.5
Location
8.7
Services
8.2
Staff
8.6

Excellent 8.0
Pros: large clean room. friendly staff
Cons: Traffic a little loud on our end of building.
Poor 1.0
Pros: I have stayed at this hotel countless times .. no discounts or preferred rates .. treated as if it’s my 1st stay.. disappointing Card entrance to room always faulty Have to run back downstairs to re set after a long day at work
Cons: Manager follow up on concerns and experience
Mediocre 2.0
Cons: we booked one room for three elder person ( not two person and one child) our expectation was for the price what we paid a least one double and one single bed. not one double and sofa wot they offer to as. For our age and the price that was unacceptable. on the and they fix issue. bot we never forget
Good 6.0
Pros: Dinner and wait staff excellent
Cons: Male desk clerk was rude
Good 7.0
Pros: location
Cons: flexibility with having a cot.
Good 6.0
Pros: Quick accommodating, Friendly guests, receptionist were very easy to talk to & rationalize with
Cons: Asked for a late checkout because we didn’t get into the hotel until after 10pm due to the original hotel cancelling our reservations with no notice Cleaning ladies are banging on our door 20 mins before it’s time to check out ….
Excellent 8.0
Pros: Great restaurant; good staff. Exceptional location.
Excellent 9.2
Just wish they had a continental breakfast for the price of staying here
Excellent 8.0
Pros: Price
Cons: No
Excellent 9.0
Pros: It was quite and lobby looked very clean and appealing.
Excellent 8.0
Pros: Room was exceptionally clean, easy check in and out.
Cons: Was facing the road and was able to hear a lot of traffic.
Excellent 10.0
Excellent service! They even found a place to store our kayaks.
Excellent 9.0
Pros: The front clerks always say hello, as well as the rest of the staff.
Good 6.0
Pros: Just a hotel.
Cons: Our room was basically behind the check in counter in the ground floor with Cars parking outside the window and not far from the main door/ restaurant so noise was definitely there.
Excellent 10.0
Pros: Staff was helpful, especially when they didn't find our reservation initially. They got us set up quickly without giving us a hard time.
Excellent 9.0
Pros: Location
Cons: Leaking shower faucet
Okay 5.0
Cons: the bedding stunk - Smelly, sweaty male smell. Very unpleasant. Restaurant ran out of food. Snow and ice not cleared.
Excellent 10.0
Pros: Proximity
Cons: No
Excellent 10.0
Pros: I've stayed here a bunch of times & have never been disappointed.
Cons: I'd love if you had a loyalty program for frequent guests.
Excellent 9.0
Pros: Close to highway 401, nice restaurant downstairs and the rooms are nicely renovated and clean. Great experience.
Excellent 8.0
Pros: Easy to get to, friendly staff.
Cons: Was going to take bath but lots of black hair in tub, grossed me out so I showered
Okay 4.0
Pros: The location is awesome, and was grateful that my dog could stay with me
Cons: The bathroom was disgusting! The window didnt lock, and it whistled all night.
Good 7.0
Cons: They charged a separate 2.37$ marketing fee to my credit card
Good 7.0
Pros: Staff was great, the room was spaceous
Cons: Could have been cleaner. It looked worn
Okay 5.0
Cons: This hotel is also apparently hosting a large number of refugee families on an ongoing basis. I was surprised by this when I arrived & found dozens of children running around outside & in the lobby. The hotel should inform guests of this when booking.
Good 7.0
Pros: close to everything
Cons: bed a little hard
Good 7.0
Pros: Location, this hotel is walking distance to shopping ,food,etc
Cons: The beds are a bit hard but not intolerable.
Good 7.0
Pros: We had two rooms one had dirty cups and docks in it. For both we had to ask for more towels. Great location for visiting family. Would have hot much higher rates if it had have been cleaner
Okay 4.0
Pros: Good location.
Cons: Ridiculous hotel. Breakfast is costly and they refuse to offer King sized beds unless you pay $40 extra. I've never encountered that before and I travel quite frequently .
Okay 5.0
Pros: The price was good for the location
Cons: The staff was not customer service friendly
Excellent 8.0
Pros: Lobby and restaurant are nice and up to date. The staff was very friendly with us every time we interacted with them. We stayed in a suite, which had ample room for two adults and one child. Food and drink was good at the Bruce restaurant adjacent to the lobby.
Cons: Was surprised that the lobby doors were not automatic which proved to make getting your luggage through the entrance a little cumbersome. No complimentary breakfast; but a $12 buffet at the restaurant. Room decor was likely 15 years out of date and sparse for the size of room we were in. The hotel was right on Hespeler Rd and unfortunately, there was a lot of road noise between the trucks and people hot ridding up/down the road.
Mediocre 2.0
Cons: They charge extra fee. Beware
Good 6.0
Pros: Location is good
Cons: The room is very noisy, sounds like laundry machines are running next door.
Poor 1.0
Pros: Location
Cons: Hairs on the bathroom floor, poor attitude of check in staff. $200 hold on my credit card still not released after 5 days
Good 7.0
Pros: hotel was clean, tv worked as well as internet.
Cons: restaurant on site was more pub, rather then restaurant. Which is okay, provided there is other food options. which in this case there was not.
Good 7.0
Pros: Room was nice, and large. Had a mini fridge and couch, which was really nice!
Cons: We paid for a queen sized bed and are pretty sure it was a double. Very small for 2 people.
Good 7.0
Pros: Good location, clean, friendly staff.
Cons: no vending machines for snacks. I wanted to be able to pig out on chocolates and not have to tell anyone what I wanted to be able to do it. Also, breakfast was not included. I didn't know that until after I ate, then realized I had to pay for it.
Okay 5.0
Pros: The location.
Cons: The room we had was very noisy. You could hear the traffic out side. Not very sound proof.
Okay 5.7
Pros: Wedding coordinator Nicole was wonderful, professional and an outstanding understanding person.
Cons: The check in staff was very unhappy with his job..Not helpful at all...got the feeling we were bothering him..Our room had a awful smell and communication between staff member was very much impaired.
Cambridge Hotel and Conference Centre - Cambridge
Rated #3
8.2
Excellent 8.2
Based on 279 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.2
Facilities
9.0
Location
8.5
Overall
10.0
Overall 8.0 Excellent
Based on 640 reviews
Cleanliness
8.3
Comfort
8.2
Facilities
9.0
Location
8.5
Overall
10.0
Cleanliness
8.0
Comfort
7.6
Location
8.4
Services
7.6
Staff
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Staff
10.0
Cleanliness
8.3
Comfort
8.2
Location
8.6
Overall
10.0
Services
7.9
Cleanliness
8.4
Comfort
8.2
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Location
8.4
Services
8.1
Staff
8.8
Cleanliness
8.5
Comfort
8.4
Location
8.4
Services
8.0
Staff
8.7

Excellent 9.0
Pros: The hot breakfast was great even if we had to take it back to our room. The breakfast room not being open yet
Cons: nothing
Excellent 8.0
Pros: The location was perfect and the staff was nice. Very convenient to have the restaurants beside you. Rooms were comfortable and clean.
Cons: The pillows were really bad no support. There was several sport teams there and the idiot kids were running up and down the halls. Through the stairs and lobby very loudly and playing in the elevators hitting all the buttons. At one point we waited 20 min to get an elevator to our 9th floor room because of the rude kids and the 2 per elevator rule. Your nice staff should have not been nice at that point asking them to control YOUR kids or you will be asked to leave. Its a safety concern for your hotel as well with them running around. I would stay with you again but i would inquire first if there are teams there. If so i would go somewhere else.
Excellent 8.0
Pros: Staff
Cons: Nothing
Excellent 10.0
Pros: Staff were friendly, the room and common areas were clean, and the bed was very comfortable. Good sized bathroom, and guys water pressure in the shower. Located fairly close to the airport, and very close to amenities.
Cons: The only downside was subpar WiFi speeds
Excellent 8.0
Pros: Great location and price
Cons: The pool was a bit cloudy. The toilet plugged up and eventually overflowed
Good 6.0
Cons: Room has two flies, it was a bit noisy
Excellent 9.6
Great staff Had a 1 king bed on a higher floor. Absolutely beautiful view and clean room. Min away from so many places in kitchener Parking was not bad as well Pool was also good. Didn't try the breakfast Bed was extremely comfortable and Had sleep number so u could adjust the firmness
Excellent 9.0
Pros: It was a last minute trip. The hotel was great for the price
Excellent 8.0
Pros: Free parking Staff were helpful
Cons: Height of toilet was too low .
Excellent 9.0
Pros: rooms were very clean; excellent covid protocols
Excellent 8.0
Pros: Very clean room and comfy bed
Cons: Drug dealers and Meth heads hanging around the Hotel Security guard was walking around but did not ask anyone to leave at any time. I got asked a few times if I needed Drugs. I would never stay there with my Family for that reason
Poor 1.0
Pros: Nothing it is being used as a place for the homeless
Cons: All the above I should have been warned about the risk going there
Okay 4.0
Pros: The staff was and friendly.
Cons: We booked a week prepaid. They only reserved 4 days. Were told we need to leave. We book for 3 more days & charged again. Moved to another room with one bed. I don't want to share a bed with my physiotherapist. They reserved 2 days. Were told to leave.
Good 7.0
Pros: Thought I’d give a Radisson a try. Hotel was ok. I’ve stayed at nicer 2-star hotels.
Cons: Seemed outdated. I was next to the stairs, so I heard slamming doors several times.
Mediocre 3.0
Pros: The location was good
Cons: There were repairs and maintenance lacking. Our bathroom sink was clogged and was overflowing with water. We had to switch rooms, which the hotel only did after we complained several times.
Okay 5.0
Pros: Location was very appropriate.
Cons: We had requested a handicapped room. The room assigned was designated "handicapped" but was simply a regular room in which multiple grab bars had been inside the bathroom. It still had a bathtub (difficult to lift leg into tub), the toilet was low.
Okay 5.0
Pros: Amazing staff and hospitality.
Cons: The first bed we were given was horrible, rooms/hotel are very dated.
Excellent 9.0
Pros: Staff was good. Easy check in and check out.
Cons: didn't realize it did not include breakfast until it was too late.
Excellent 10.0
Pros: Great location, room was great
Excellent 9.0
Pros: Clean & quiet.
Cons: There was a torn/ripped wash cloth on the counter top when we stepped into the room. It was folded so shouldn't have been used to clean the counter so I guess a damaged/very used cloth was in circulation.
Good 7.0
Pros: Staff was Kindness
Cons: When was in to the room Little bit old smell.
Excellent 10.0
Pros: The view from the room was very nice
Cons: Pool was green. And kids in hotel set off alarm in elevator and woke up my kids. Big lacrosse tournament was going on so a lot of kids in hotel
Good 7.0
Pros: Good location. Interior is mostly updated.
Cons: Concerns about room cleanliness - we found an empty cigarette pack & weed container in the ice bucket with the bag. Also the in room iHome stereo did not work at all. Wouldn't even power on.
Excellent 8.0
Pros: Great staff, clean, quiet place
Mediocre 2.0
Pros: Not enough space in the I don't like -Saturday Our son had an accident so he was shipped by ambulance to McMaster hospital .My husband went and emptied the room at 11 pm since he had to drive to Hamilton.
Cons: The staff argued with him that he couldn't do that .They didn't give him the receipt .What kind of heartless people work there .Amd I still didn't get my receipt
Good 6.0
Cons: I reserved a king bed and was told there was none available when I checked in and that I should have called. Couldn't do anything because cancellation wasn't allowed
Good 7.0
Pros: The front desk staff that we dealt with were efficient. Check-in and check-out were fast.
Cons: There was nothing to indicate where the lobby was and where to park the car while checking in. We parked and had to ask the hostess in the attached restaurant how to get in. Carpeting throughout hotel needed cleaning.
Good 6.0
Pros: Onsite dining
Cons: Rooms were musty
Excellent 10.0
Pros: The bed was very comfortable!
Cons: The elevator got stuck couple times it's scary.
Excellent 9.3
Pros: Great staff, very attentive. First time sleeping on Sleep Number beds, very comfortable. Clean, well appointed room. Would definitely stay again.
Cons: Nothing in walking distance, although everything we needed was only a short drive away.
Radisson KitchenerWaterloo - Kitchener
Rated #4
8.0
Excellent 8.0
Based on 640 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.1
Facilities
8.2
Location
8.7
Overall
8.2
Overall 7.9 Good
Based on 404 reviews
Cleanliness
8.1
Comfort
8.1
Facilities
8.2
Location
8.7
Overall
8.2
Cleanliness
7.9
Comfort
8.0
Location
8.8
Services
7.7
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.6
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
8.3
Comfort
8.1
Location
8.6
Services
7.9
Staff
8.9
Cleanliness
7.8
Comfort
8.1
Location
8.5
Services
7.7
Staff
9.2
Cleanliness
7.9
Comfort
8.2
Facilities
7.0
Location
8.6
Overall
8.0
Cleanliness
7.9
Comfort
8.1
Location
8.7
Services
7.8
Staff
9.0

Excellent 8.0
Pros: very clean well kept
Cons: low water pressure
Good 7.0
Pros: Staff was friendly and attentive. Beds were relatively comfortable.
Cons: Rooms were not in great repair. Mildew on ceiling in shower. Humps in carpet, heater cover partially off wall. Damage on bathroom door, bath tub didn't drain quickly.
Good 6.0
Cons: Only one elevator worked and the carpet in the room was quite stained. Not a very clean feeling.
Excellent 9.0
Pros: it was close to where we wanted to go and had a pool
Good 6.0
Cons: A little out dated
Good 6.0
Cons: Well there was no breakfast though advertised
Okay 4.0
Pros: The staff
Cons: Rooms where outdated and the elevators need some serious work!!!!
Good 6.0
Pros: location
Cons: poor cleanliness of bathroom
Okay 5.0
Pros: Breakfast was ok concerning COVID-19, The room was run down, creaking in the sink, bathtub looked dirty because it was worn badly. The walls had the paper coming off them and it looked like they had a leak up above and there was mould forming on the wall. We couldn’t get another room in another hotel in our price range so we stayed anyway.
Mediocre 3.0
Cons: The elevators were hit and miss if they actually opened to let you out. I paid for a breakfast and was handed a muffin and banana. Not worth what I paid to include a breakfast.
Good 7.0
Pros: Near 401. Large room. Well equiped.
Cons: Breakfast and staff service
Excellent 8.0
Pros: free parking & location
Excellent 8.0
Pros: Convenience cleaniness
Cons: None
Good 7.0
Pros: STAFF WAS SO NICE
Cons: BED NOT COMFORTABLE
Excellent 9.0
Pros: this hotel is perfect and offer way more than it said from the pool hot tub and very comfortable room i really recomand this hotel and i will back
Excellent 10.0
Pros: location, kind & helpful staff.
Excellent 9.0
Pros: Good location
Cons: TV sets are small and very old.
Good 7.0
Pros: The people
Cons: Pool wasn't open yet
Good 7.0
Pros: Ac worked great...coffee 24/7 and the breakfast
Cons: Needs a makeover
Excellent 10.0
Pros: The staff were extremely friendly and very helpful!!
Cons: Could use a little updating! That¿s all!!
Excellent 9.0
Pros: Super friendly front desk staff.
Excellent 9.0
Pros: The hotel was very good.
Cons: No pets as I requested
Excellent 9.0
Pros: Location is good, the coffee and breakfast package is great. They take care of their guests
Excellent 10.0
Pros: Suze of the room was great, also the closeness to where I needed to be.
Cons: Nothing to complain about.
Good 7.0
Pros: Location
Cons: Old TV sets
Mediocre 2.0
Pros: The location...it was near my work.
Cons: The cleaning!!! My washroom was dirty! The sink was full of beard hair. It was disgusting. The receptionist did not put me in another room due to lack of availability, but she went upstairs to clean it. It continued a bit dirty and I felt horrible there.
Good 6.0
Pros: It was quiet and clean
Cons: Breakfast on weekends is over too soon should be til 11.
Good 6.0
Pros: Staff were very helpful
Cons: Breakfast was disappointing. Eggs were not real, tasted awful. Sausage was old.
Good 6.0
Pros: Pool and Breakfast
Cons: Staff was very cold, no smiles no warmth.
Excellent 8.0
Pros: I spoke to front desk almost every shift during time there, and all were very friendly. One clerk took the time to provide elaborate details on the best public transportation into Toronto.
Cons: They offer free breakfast items, and a few snacks are available for purchase. But an onsite cafe would've been nice. (Especially as food at the restaurant next door was quite bad, and there were limited snack items available in the lobby/vending machines.)
Excellent 10.0
Pros: Liked everything about the hotel. The breakfast was outstanding too!
Cons: I have nothing negative to say about these guys.
Best Western Plus Cambridge Hotel - Cambridge
Rated #5
7.9
Good 7.9
Based on 404 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
2.0
Location
8.7
Overall
2.0
Overall 7.9 Good
Based on 280 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
2.0
Location
8.7
Overall
2.0
Cleanliness
8.2
Comfort
8.1
Location
8.5
Services
7.6
Staff
8.8
Cleanliness
6.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
2.0
Cleanliness
8.8
Comfort
8.6
Location
8.8
Services
8.3
Staff
8.8
Cleanliness
8.8
Comfort
8.5
Location
8.5
Services
7.9
Staff
8.2
Cleanliness
8.6
Comfort
8.8
Location
8.8
Services
8.1
Staff
8.6
Cleanliness
8.4
Comfort
8.5
Location
8.6
Services
7.7
Staff
8.3

Excellent 8.0
Pros: modern room, big TV, clean bathroom
Cons: Drinks at the bar are expensive. Be ready to shell out 9 bucks for a beer and 10 bucks for a glass of wine.
Excellent 8.0
Pros: very clean and nice lobby
Cons: couldn’t find any info for room service or tv
Okay 4.0
Cons: In spite of advertised renovations my first impression was Drab, very dark colours in the room and hall, stained furnishing in the lobby, and with COVID, no service in the room after check-in, spelled my name wrong at check-in so that the code required for Wi-fi wouldn't work. I wouldn't stay again .
Excellent 8.0
Pros: Comfy bed. Clean.
Cons: Restaurant was too expensive and not enough tv channels
Excellent 10.0
Pros: Excellent
Cons: No
Excellent 10.0
Pros: Stafff...location...rooms r great
Cons: Better discount...l could b here awhile
Excellent 9.0
Pros: Room had been totally renovated. Everything looked so clean and new
Cons: Found it hard to find. A sign on hespler would of been nice could not see well in evening looking for old hespler
Excellent 10.0
Pros: Staff very friendly and helpful
Cons: Restaurant prices Not asked if you want coffee refil Morning staff needs more training
Excellent 8.0
Pros: staff friendly breakfast and available dinner, bar pool and gym location
Cons: TV quality poor selection room decor little dated
Okay 5.0
Cons: The bedding was awful... pillows and top blanket were cheap and very uncomfortable. Hot tub was not operational.
Excellent 8.0
Pros: The location was good for our needs and the staff was very friendly and helpful.
Cons: I was shocked at the number of US licence plates in the parking lot since the border is supposed to be closed. It made me uneasy. The walk-in shower in the accessible room was poorly designed and the water always ran out over the floor of the bathroom.
Excellent 10.0
Pros: very friendly staff and cleanliness
Cons: no
Excellent 10.0
Pros: Very clean.
Poor 1.0
Pros: One thing I liked was I only stayed there 1 night.
Cons: Someone came to drop off my cott and couldnt maneuver it properly and asked me for a help and he dropped the cott so hard it broke my nail am its stoll in pain days a day and half later. The hotel was in Renos which made everything more complicat
Mediocre 3.0
Pros: Attentive staff, nicely fitted out comfortable and tidy rooms. Very clean, with exception noted below.
Cons: Three different rooms in 3 nights: first change due to toilet flooding, second due to incessant ticking from AC unit and kids from a hockey tournament running wild on some floors late at night.
Okay 5.0
Pros: location
Cons: too many kids and no breakfast included. I wanted 2 double beds and none were available so we had to settle for a queen
Okay 5.0
Pros: close to restaurants
Cons: The bed was rock hard and it was a downer for sure
Good 7.0
Pros: Staff were pleasant, location was excellent.
Cons: Currently under construction.
Mediocre 3.7
Pros: The staff was nice, the room was alright. But every time I had a question or concern it was always an excuse because I booked through a third party. Through the website and by calling them everybody said breakfast was included but when we got their breakfast was not included because we booked through third-party and they wanted us to pay for it
Good 7.0
Pros: close to our next destination
Cons: little outdated
Good 6.0
Pros: Location was great
Cons: Renovations looked messy
Good 6.0
Pros: Location
Cons: Was expecting two doubles. Had a king. Staff was curteous though and provided a cot
Poor 1.0
Pros: I paid for the room through you and lost my wallet. They wouldn't let me and my guest
Cons: Paid for my room thru you. Lost my wallet. They would only take credit card to secure the internet they said. No cash. I tried from 3pm to 2am to get int the too. Till I finally gave up. No manager to speak to. Disgusting partners you have there. I would
Good 6.0
Pros: The bed And Had a Fridge/microwave
Mediocre 2.0
Pros: It did not represent Hilton standards bed very uncomfortable bathroom was old. RenVations are needed. Snow wasn't removed off sidewalk. This hotel reminded Mr of a days Inn I liked the location
Mediocre 3.0
Pros: The room was big and the bed was comfortable.
Cons: The front desk supervisor was rude and dogmatic. We tried going to dinner at the restaurant, we initially waited 10 minutes after taking our seats to be greeted by the waiter, he dropped off the menus and after an additional 20 minutes we left.
Good 7.0
Cons: Everything was ok. The only thing I was not happy is that the lady to clean-up the room knocked the door around 9:45am (before the time to check out at 11am) to ask if she can do her duty.
Good 6.0
Pros: The dining room waitress
Cons: Reception staff unyielding on my request for 2 beds.......regardless of their availability. Decor needs updating.
Hilton Garden Inn Kitchener/Cambridge - Cambridge
Rated #6
7.9
Good 7.9
Based on 280 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.9
Location
8.0
Overall
8.0
Services
7.4
Overall 7.4 Good
Based on 1,150 reviews
Cleanliness
8.0
Comfort
7.9
Location
8.0
Overall
8.0
Services
7.4
Cleanliness
10.0
Location
8.0
Overall
8.0
Staff
6.0
Value for money
6.0
Cleanliness
8.0
Comfort
8.0
Location
8.1
Services
7.4
Staff
8.0
Cleanliness
8.0
Comfort
7.9
Location
7.9
Services
7.4
Staff
7.9
Cleanliness
7.9
Comfort
8.0
Location
8.3
Services
7.5
Staff
7.7
Cleanliness
7.9
Comfort
7.9
Location
8.0
Overall
8.0
Services
7.4
Cleanliness
7.9
Comfort
7.7
Location
8.0
Services
7.4
Staff
7.7

Okay 4.0
Pros: Staff was not so helpful and there was a microwave but no plastic utensils and the coffee was not great the coffee maker was hard to use
Cons: Location and a lack of help from the front desk
Excellent 8.0
Pros: The staff was nice and let us stay an extra 15 minutes because we were running late, but they called right at 11:15 and then there was nobody at the front desk to ask how our stay was or thank us for coming.
Cons: There were a couple hairs on the pillows. It would be good to have plastic forks and spoons available. I had leftover pasta and nothing to eat it with.
Good 7.0
Pros: location, breakfast
Cons: Not sound proof enough, too close to laundry room
Excellent 9.0
Pros: Didn’t partake
Excellent 9.0
Pros: Breakfast was pretty good considering its still covid.
Cons: I really don't have anything negative to say, I've been here many times before.
Good 7.0
Pros: Good breakfast included
Cons: Breakfast set up was slow and crowded. Inn is getting older.
Good 6.0
Cons: The bed sheets were dirty. Full of hair Looked like they were not changed
Mediocre 3.0
Pros: Location
Cons: Failure of staff to manage a hockey team hose kids were rampant till 1AM
Mediocre 3.0
Pros: It was a good location
Cons: This hotel was advertised and chosen because they claimed to offer an airport shuttle. They did not. Also, the bed was rock hard and I woke up extremely sore.
Good 6.0
Pros: checking out
Cons: no elevator..no parking. poorly laid out design
Good 7.0
Pros: Loved the sliding glass doors to outside. And the security bar provided for it.
Cons: Probably normal for a hotel, but the water pressure was horrid. And the towels were really scratchy
Good 7.0
Pros: The room was nice
Cons: The mattress was very lumpy. Also when you turn off the light next to the door it would turn off then turn on very 30 seconds on it¿s own. I had to unscrew the light bumb.
Excellent 8.0
Pros: Free Breakfast. I was expecting a bag. I also liked the space of the bathroom.
Excellent 10.0
Pros: Very clean excellent staff
Cons: Although breakfast was free¿. The food area was clean and the food was well presented however almost cold previously frozen potatoes and some sort of scrambled eggs that I don¿t believe were real eggs and tasted like rubber bands not eggs
Excellent 10.0
Pros: Very Clean and cozy rooms. Staff was incredibly friendly.
Mediocre 2.0
Cons: Beds never cleaned. Sheets were very smelly. Stunk. Bathtub was dirty. Nothing was clean about this hotel room
Excellent 10.0
Pros: Staff was amazing and the hotel is very clean and well taken care of.
Excellent 8.0
Pros: Good price.
Cons: Breakfast can be better.
Excellent 10.0
Pros: It was quiet, clean and has a great location
Cons: Can't think of one thing
Excellent 10.0
Pros: Price
Okay 4.0
Pros: Price and main floor exterior doors in room
Cons: Some stains on bedding and curtains otherwise clean
Poor 1.0
Cons: No hot water. There was hair in the tub. The vanity sink did not drain without removing the plunger as the lever did not work. Plus during my stay I killed several (5 to be exact) silver fish. Had to leave the bathroom light on so they would not come out.
Poor 1.0
Cons: This hotel did not let me in. I did not know about the $100 deposit needed to be paid before I could go in, on a valid credit card. I want my money back.! Please do not waste time on this I need my money more than anything else now
Good 7.0
Pros: Very comfortable beds, pillows and bedding
Good 7.6
The gentleman working the front desk was rude would not recommend for customer service
Poor 1.0
Pros: Nothing
Cons: Hotel would not take my prepaid cc for deposit and turned me away at 9:30 at night. Had to scramble to find another place. Even though I booked room with the same card.
Okay 5.0
Pros: I liked the location of the hotel
Cons: The room was not really clean. I saw some some fries on the floor. There was also human hair on the beds and in the bathroom. The toilet role was almost finished yet, they couldn't change it. The microwave was peculiar. It wasn't easy to use.
Excellent 8.4
I travelled on business and having a WIFI or internet connection is paramount as my day does not end at check-in. The wifi went down around 4pm and was as best intermittent throughout the night. The staff said they has called their provider as the weather was not great but the issue didn't get resolved. I am hoping that this was a one-off issue. Staff was great!!!!! I would stay there again. Highly recommended.
Excellent 10.0
Pros: Very quiet, very nice room and excellent bathroom. Furniture in good shape.
Cons: No
Excellent 8.0
Pros: Clean
Cons: Bit noisey
Okay 5.0
Pros: Everyone was nice and clean
Cons: Yeah I didn’t like their young breakfast they had is very cheap
Good 6.0
Pros: Clean
Cons: Staffs rude
Good 6.0
Pros: Ground floor rooms have their own private access door which is nice
Cons: The bathroom was not clean at all and the room had an old smell to it
Poor 1.0
Pros: Nothing. Do NOT stay here
Cons: Dirty tub/shower, hair all over bathroom floor Clumps of dirt on floor by patio door Dirty microwave Lobby had dust bunnies in every corner Fries on the floor Unfriendly receptionist at check out Do NOT Stay here
Poor 1.0
Pros: Nothing.
Cons: The dog barking across the hall for hours. And the same people living there having a cocaine feud in the hallway/room between 3am-5am. Room is very poor condition.
Poor 1.0
Pros: NOTHING ONLINE SHOWED $-- WILL BE TOTAL CHARGE BUT On MY CARD THEY CHARGE $-- Very upset
Cons: Money matters to me From -- to -- Iam loosing
Mediocre 3.0
Cons: People walking in your room.
Good 6.0
Pros: Being able to walk in in out of the room from outside.
Cons: The included breakfast was not being served and no substitute or credit was offered.
Good 7.0
Pros: price
Cons: location. my room faced the Hwy 8 freeway. it was noisy.
Good 6.0
Pros: Breakfast included
Cons: Hot tub was closed for maintenance. Nothing on the website about it being closed. Asked for an extra blanket 2 times and never got one.
Okay 5.0
Pros: Location
Cons: To be honest it is not a --- dollar room for a one night stay! It is --- at the very most!
Mediocre 3.0
Pros: The location
Cons: I didn't get the room I selected.
Poor 1.0
Pros: Location is the only good thing about this hotel!
Cons: Too much to list!
Poor 1.0
Cons: Worst stay ever - this is after they checked us into a dirty room with pizza boxes beer cans and pop and bed sheets half off the beds , than second attempt room key wouldn't work, and now to see BLOOD on bed sheets please have head office and proper !,
Okay 5.0
Pros: The continental breakfast was very good. Staff was very friendly, polite and supportive.
Cons: We had to change rooms from first level to second level, the first level was musty (mold smell), and I am allergic. They moved us to the second floor (beside the elevator), and we had silver fish on bathroom floor and walls.
Quality Inn - Kitchener
Rated #7
7.4
Good 7.4
Based on 1,150 reviews
Details
Reviews

Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Overall 9.7 Excellent
Based on 1 reviews
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0

Excellent 9.7
Pros: Everyone here went out of their way make my stay in Kitchener such a pleasant experience. Not only were they happy to pick me up from the station and give me a ride in to town for an errand, but throughout I felt I had arrived to stay at the home of very good friends.. Many thanks for making me so welcome.
Frederick Street Inn - Kitchener
Rated #8
9.7
Excellent 9.7
Based on 1 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.1
Facilities
10.0
Location
7.9
Overall
8.0
Overall 7.0 Good
Based on 98 reviews
Cleanliness
8.2
Comfort
8.1
Facilities
10.0
Location
7.9
Overall
8.0
Cleanliness
7.2
Comfort
7.1
Location
7.2
Services
7.2
Staff
7.5
Cleanliness
8.3
Comfort
8.1
Location
8.1
Services
7.6
Staff
8.3
Cleanliness
8.6
Comfort
8.2
Location
7.9
Services
8.2
Staff
7.9
Cleanliness
8.1
Comfort
8.2
Facilities
10.0
Location
7.8
Overall
8.0
Cleanliness
8.3
Comfort
8.1
Location
8.1
Services
7.7
Staff
7.9

Excellent 9.0
Pros: Rooms are a good size and always very clean, they feel very welcoming. Staff is very kind and helpful, they are very family oriented people which is nice. They keep the area clean and quiet and keep a calm atmosphere
Cons: Wifi strength could be better and room availability is somewhat limited mostly on the weekends
Kitchener Motel - Kitchener
Rated #9
7.0
Good 7.0
Based on 98 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Embassy Motel - Kitchener
Rated #10
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Fairway Inn & Suites - Kitchener
Rated #11
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Sunbridge Hotel & Conference Centre - Cambridge
Rated #12
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Queens Landing Guest House - Kitchener
Rated #13
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
5.6
Comfort
5.9
Facilities
2.0
Location
6.7
Services
5.2
Overall 5.6 Okay
Based on 128 reviews
Cleanliness
5.6
Comfort
5.9
Facilities
2.0
Location
6.7
Services
5.2
Cleanliness
5.5
Comfort
5.8
Location
6.6
Services
5.1
Staff
6.2
Cleanliness
5.9
Comfort
6.1
Location
7.3
Services
5.4
Staff
6.4
Cleanliness
5.3
Comfort
5.4
Facilities
2.0
Location
6.3
Services
5.2
Cleanliness
5.4
Comfort
6.0
Location
6.5
Services
5.2
Staff
6.6
Cleanliness
4.3
Comfort
4.9
Location
6.4
Services
4.2
Staff
6.3

Mediocre 3.0
Cons: The facilities are run down. The price of the stay isn’t inexpensive enough to justify the state of the room.
Poor 1.0
Pros: The floor was dirty , the shower never worked ,the tv had to go by Channel by channel the menu never worked
Cons: The noise
Mediocre 2.0
Pros: There' was no breakfast
Poor 1.0
Cons: Felt unsafe.
Poor 1.0
Cons: My room had broken glass all in the washroom, multiple people tried to get into my room, I could not sleep as the door would not properly stay locked, overall I did not feel safe whatsoever and I wish I could get a refund.
Okay 5.0
Pros: The location
Cons: Booked a smoking room, got a nonsmoking room. When complained manager told me "we dont give smoking rooms to respectable people", and didn't seem to care I was upset, or want to hear what I had to say, or offer a solution.
Poor 1.0
Pros: Nothing at all
Cons: Awful. Dirty. Nasty. Rooms smell disgusting and they smell like smoke, even if they are non smoking rooms. There were stains on the bedsheets. The bathtub wasn't stable. I could, I would give it 0 stars. NEVER EVER VISIT THIS HOTEL. YOU WILL REGRET IT!!!
Good 7.3
Pros: It was a great value, service from the desk was outstanding - got upgraded to a better room at no cost.
Cons: Hot water did not work - after 2 minutes of the shower running, the shower did not even try to push out hot water - turning the knob all the way to hot just turned off the water. Rooms also seemed a bit moldy, my allergies reacted to this.
Weber Inn Kitchener - Kitchener
Rated #14
5.6
Okay 5.6
Based on 128 reviews
Details
Reviews

Cleanliness
4.6
Comfort
4.3
Facilities
3.3
Location
6.4
Overall
2.6
Overall 4.8 Okay
Based on 89 reviews
Cleanliness
4.6
Comfort
4.3
Facilities
3.3
Location
6.4
Overall
2.6
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
3.8
Comfort
3.1
Location
5.4
Services
3.1
Staff
4.4
Cleanliness
4.3
Comfort
3.6
Location
6.3
Services
3.5
Staff
5.5
Cleanliness
3.8
Comfort
4.0
Location
5.7
Services
3.8
Staff
3.9
Cleanliness
5.4
Comfort
5.6
Facilities
3.0
Location
7.2
Overall
2.0
Cleanliness
5.5
Comfort
5.5
Location
7.7
Services
5.2
Staff
6.3

Poor 1.0
Cons: The beds were really uncomfortable and the tv was not working. Chairs were half broken, it was really hard to sit on them. The place was really bad and uncomfortable.
Poor 1.0
Pros: I could smoke in the room
Cons: None of the appliances work properly staff was rude and unhelpful place was filthy
Excellent 10.0
Pros: Nothing. It was great. Staff were friendly and courteous; room was clean and tidy. No burn marks or weird stains in the bathroom which was also exceptionally clean! Everything was fully in tact, working phone and fully functional TV with cable, and I was able to get movies from the front desk to watch free of charge. I didnt have any noisy neighbours, no issues with bugs and overall I had a wonderful experience. I would and will definitely come back here again, and would most definitely reccomend this motel to my friends!
Cons: The week-day cleaning lady and Jimmy. I am sorry, but they're sooo "extra!"
Poor 1.0
Pros: Absolutely nothing
Cons: Everything
Okay 5.0
Pros: No dog fee. Ground floor room.
Cons: We found pills under the bed and the mattresses need to be changed. The sheets also smelled horribly dirty and of BO. 2 towels isn't sufficient in a room for 2 people. A hand towel to dry hands after washing would have been nice.
Okay 4.2
Pros: Would not return. unfriendly hosts. We were staying in the 'newly renovated room' and the bathroom was half done, the kitchen was empty (not even a cup).
Cons: Rude host and room was not up to the price paid
Okay 4.0
Pros: The manager of this property went out of his way to help in any way he could. l am in my mid sixties, and slightly handicapped; and he bent over backwards to make sure my stay was as comfortable as possible, all things considered. Unfortunately, the premises were not up to his standards of customer service. He is to be lauded for his genuine kindness and care for a guest's well being.
Cons: l was in a designated "Non Smoking" room... the blankets and bedspreads were covered in cigarette burn holes, and a light layer of grit. The smoke detector had been removed leaving only bare wires. My clothes wreaked of smoke even though l don't smoke. The toilet paper had no holder. There was a coffee maker but no coffer or other supplies. There was a bar fridge which was so uneven, anything l put in it fell over when l opened the door. The area to hang up clothes was located over the fridge, so anything of any length laid across the fridge to. There was no clock or clock radio in the room, nor were there any hand rails in the bathtub/shower area. The lighting was very bad, casting a "yellow" glow over everything, causing me to use the wrong makeup, (l was going to a wedding). This property should not be featured on your list of hotels to recommend. Especially when it was advertised as $45 and turned out to be $73.00 ... if a property is advertised, at least have the honesty to use the the dollar value of the country wherein it is located, don't leave us to find out you have quoted US$ in a CDN city!
Okay 4.5
Cons: Were sent to two rooms that were not ready. Were not really cleaned thoroughly. Found an onion ring on the floor near the bed. TVs were horribly out of date and remotes sometimes functioned.
Victoria Motel - Kitchener
Rated #15
4.8
Okay 4.8
Based on 89 reviews
Details
Reviews

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