Ripon Hotels

Memorial Day weekend- room smelled like cat pee. Manager said it was last room - take it or leave it. Slept very little with window wide open and air conditioner on high.

Dirty place and the staff is terrible. If you can find somewhere else to stay then do that.

Loose fixtures in the room, cockroaches in the hallway. Took 20 minutes for check in.

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This guest did not leave comments about this hotel.

The walls were so thin we could hear everything happening in the room next to us. Also, we were promised a bathtub, but when we got there, there was no bathtub in the room.

Nothing really Ectened Stay America in San Ramom was awful

Yes ro staff bed not clean

n/a

location, too close to the railroad tracks, actually they leave earplugs in the room, but no mention how noisy the trains are.

good value through priceline, however too close to the railroad tracks, we have stayed thete twice throuh priceline and both times got the room closest to the train, I just wonder is we paid full price through them, if we would get a room on the other side of the hotel where you couldn't hear the train as much

Great breakfast, comfy beds, friendly staff!

Handle to turn on shower (rm 106) barely worked.

Low cost, clean, comfortable, nice staff.

Breakfast could have been a little better.

Location

Aircon is old and noisy

Friendly staff, comfortable room, nearby some restaurants and also close to the highway.

Comfortable, service conscious, clean, affordable.

None

Clean

Nothing

Bed bugs ... smoking air conditioning unit so fire alrsm went off at 130am... no wake up call so missed breakfast.... hair in shower... no screen on window so because ac was not functioning we had bugs in the room because it was too hot to close the window.... informed staff they we could take pur deposit and leave...this was at 1.30am... are you kidding were was my fiance,and I to go... and she said we would get no refund for our atrousious room... still awaiting Manger call to resolve issue .... very unhappy

The rooms were spacious. The bathroom large. I liked the separation of the sitting area from the sleeping area.

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Ease of check-in and check out and the cleanliness of the room.

Comfortable rooms / beds.

Noisy (near train tracks). Did not have the room we anticipated on late arrival (despite calling ahead to advise re flight delay).

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The location of the hotel was in an ideal location centrally located for my visit.

The hotel itself is extremely run down. The hotel room had a musty smell and floors that clearly had not been cleaned in a while, hair all over the bathroom. I will not be staying here again. For the price I expected a better experience.

Very satisfied with our stay there. The place was clean, comfortable, and centrally located with plenty of parking. Staff very accommodating

Never stayed at Great Westerns before, Don't know what I was missing! Everything Super!

The staff here were extremely friendly and accomidated out late arrival very well. We were concerned about having our bikes stolen which were on our car so they let us leave the car parked in the security camera view right up front. They also offered to hold the bikes in the back for us on our return stay (after coming back from Yosemite). Nice rooms and amenities. Used pool and hot tub and which were nice.

Only negative which didn't really bother us were the noisy refrigerators in the rooms. They ticked like a clock.

Nice hotel, an OK breakfast. Waffles good, eggs not so much. Easy check in and check out. Right off the freeway which was nice. Good hotel for the price, would most likely stay here again.

Would let us check in thirty minutes early. check in was at three, tried to check in at two thirty, had to leave for a wedding at three thirty so we had to start changing in the parking lot. Staff wasn't the friendliest, but wasn't that bad either.

NOTHING

Overall best hotel we've ever stayed in,good customer service ,great rooms,#1 for breakfast

Very comfortable with a pool and spa. Excellent free breakfast and friendly staff.

This hotel should hire a competent maintenance supervisor! The bathroom needed repairs and the workmanship of prior maintenance was very poor. The carpets in the hallway and stairs are badly stained and felt dirty.

Service was friendly & efficient. The room was clean & orderly, location great, right off the 5. Only problem in the room was the sound of the toilet flushing. It went from a whine to a very loud howl. I was afraid I'd wake the neighbors. All in all though, it was "cheap but cheery."

Breakfast was good. Nice staff.

Good value for mony and correct

Very nice room, comfortable beds, friendly staff, and excellent breakfast!

The gym was very small, no weights at all. The hotel was under construction, which I was not aware of when booking.

Spacious room. Good beds. Cleanliness

The pool could of used Little more privacy

I liked. Better than a lot of 3 star hotels I've stayed

I give this review a four out of five not because the facility is a great luxury hotel, but because the owners work very, very hard at keeping it clean and as up to date as possible. This is not a Marriott but it beats most Motel 6 Motels and THAT is due to the diligence of the owners. For the price, this was a find. owners monitor the facility and parking lot for security, are friendly, work all day at maintaining the facility. All doors are inside hallway and are not exposed to outside invasion.

Fine room for the money, but the front desk people were out of control rude.

We wanted a non-smoking room, instead our whole hallway and room smelled like smoke. Room 115 the thermostat was broken, duct tape on the floor to hold down the carpet to the bathroom. Closet glass door broken at the bottom, toilet seat broken, night stand handle ready to fall off. We got back late to the room, I went to complain to get moved to another room. Waited 20mins at the front desk nobody around. The hotel needs a major update. I normally stay in 3 star or better hotels. This was nowhere close to any 3 star I've been to. These deplorable facilities should be condemned.

Easy access to freeway. Short notice availability.

First impression walking into where our actual room was located, you've got to be kidding me!!!! You're hit by a nauseating odor of stale cigarette smoke mixed with moth balls and mildew. Bad enough? Yes. But no we are not done. The room smelled fine. But our comforters were gross and had crud of them. The toilet was oddly placed in the bathroom which made it awkward to use. Overall I would not reccommend this place unless a last resort.

Great breakfast. Far more than continental breakfast, it included waffles, boiled eggs, fruit, etc.

WiFi was requesting login/password every few minutes. They were going to review and fix the system.

Staff was really kind and helpful. They displayed true customer service.

Small pillows very uncomfortable. They shrank since our last visit. Left a kink in my neck

The woman at the front desk was very helpful. She had dark hair (the younger one wasn't overly friendly just matter of fact) the other woman gave me great information on traveling through LA.

I have stayed at many quality inns but this one felt like a motel 6 or lower. It didn't feel clean, the hair dryer didn't work but neither did the outlet, the shower curtain was falling down so the curtain wouldn't stay shut. I won't recommend or stay there again. Just doesn't feel like a quality inn.

Our family was just passing through on our way to Disneyland, it was my husband and I with our two year old. We had a nice big room and was able to have breakfast in the morning. We checked in really late but they didn't mind at all. The receptionist was very polite and asked if we need anything. It was a wonderful stay, and truthfully would ask for this hotel again when we go back!

Staff was friendly and responsive. They only had one other room beside the one that smelled we were in and she tried to accommodate us, so we looked at a smoking room, but that was even worse. She tried which we appreciated.

The maintenance of our room was very poor (our room had a very foul smell and walls near baseboards were falling apart). The website was misleading when I selected criteria of workout facility and there was not one at this location.

The room was clean and comfortable

My room didn't come with no dishes or silverware and when I called front desk to ask for just TWO forks it took them at least 30 min to bring it to my room

Old run down tv sucked.

Rooms for animals

No wash cloth for shower , bed spread was stain

Everything