Pros (+) large rooms, nice staff
Cons (-) room was dated with peeling paint and missing outlet covers, breakfast was tough
3 stars
Hyatt Place Roanoke Airport / Valley View Mall
5040 Valley View Boulevard North, Roanoke, VA 24012, United States
Roanoke, VA
See location+1 540 366 4700Photos of Hyatt Place Roanoke Airport / Valley View Mall
Overview
Suburban hotel with free breakfast and airport shuttle service An indoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request. Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an indoor pool and a fitness center.
Latest deals for Hyatt Place Roanoke Airport / Valley View Mall
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hyatt Place Roanoke Airport / Valley View Mall
- Indoor pool
- Fitness center
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Free airport shuttle
- Business center
Dining
- Microwave
- Snack bar
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Coffee shop
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Adapter
- Air-conditioned
Services and conveniences
- Conference rooms
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
General
- Family rooms
- Seating area
- Telephone
- Storage available
Parking and transportation
- Free airport shuttle
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Bathroom
- Hairdryer
- Private bathroom
Workspace
- Laptop safe
- Desk
Pool
- Heated pool
- Indoor pool
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Hyatt Place Roanoke Airport / Valley View Mall
8.1
Very good
858 verified ratings
Wonderful
476
Very good
124
Good
79
Okay
37
Fair
57
Mediocre
30
Poor
55
Summary of reviews
Guests say
Guests generally appreciate the comfortable beds and cleanliness of the hotel. The staff is frequently praised for their professionalism and friendliness. However, there are concerns about noise from the highway, issues with the bathrooms, and the breakfast options. Some guests also mentioned the need for renovations in certain areas.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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Pros (+) We were literally there for only 9 hours, but it provided the exact level of comfort we wanted and would want if we stayed longer. The king was very comfortable, there was plenty of room with a huge sofa and there was a large wet bar with mini fridge. It seemed that the hotel was very new. And the woman at the front desk was exceptionally pleasant.
Cons (-) Nada!
Pros (+) Location to highway and restaurants was perfect.
Cons (-) Our room was next to elevator and that took space away from the room. The bathroom was incredibly tight. Be warned if you have a do not disturb sign on your door when the cleaning staff to by- they will not come by later and clean your room at all. Wish we had known that.
Pros (+) the staff where very helpfull
Pros (+) Great service and breakfast. Staff was friendly and helpful. Proximity to mall a plus.
Pros (+) Room was spacious. Cost was reasonable. Breakfast was great!
Pros (+) The beds were comfortable
Cons (-) We had a leak under the sink the carpet was wet. We called about it and they said someone would come check on it but nobody showed up. Another thing was they put us in a room next to the elevator so we heard the elevator go up and down all night was kinda noisey in the middle of the night. The drains did not drain like they should. And nothing was done about that.
Pros (+) The staff was friendly and efficient. A good welcoming upon check in. The room at first glance was very modern decor and tasteful. Plenty of space. Convenient location with lots of restaurants and shopping.
Cons (-) The fridge was not working. We didn't find this out till we came back that evening with drinks and by morning, still nothing. The mattress was very uncomfortable. Very noisy with springs, "popping" when someone moved. Made for a very restless night.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers complimentary breakfast, a fitness center, and a heated indoor pool with pool towels.
Is parking available at the hotel?
Yes, the hotel provides free parking and a free airport shuttle for added convenience.
What can guests expect from the hotel's cleanliness?
Guests can expect clean rooms, comfortable beds, and enhanced cleaning protocols for their safety.
When is the best time to visit the hotel?
The high season is in September, offering an ideal time to experience the hotel's friendly staff and convenient location near major shopping areas and restaurants.
How is the hotel's customer service?
The staff is very helpful and friendly, providing accommodating service and reliable shuttle transportation to nearby attractions and restaurants.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from Elevator
Some guests reported noise disturbances from rooms located near the elevator, particularly due to the constant noise from its operation. Consider requesting a room away from the elevator to ensure a quieter stay.
Check Renovation Status
The hotel is undergoing renovations, which may impact the overall guest experience. Before booking, it's advisable to inquire about the current status of the renovations and any potential disruptions they may cause during your stay.
Opt for a Recently Renovated Room
While some guests reported issues with room quality due to ongoing renovations, others praised the newly renovated rooms for their cleanliness and modern amenities. Consider requesting a recently renovated room for a more comfortable experience.
Consider Bringing Earplugs
Due to ongoing renovations and potential noise from the elevator, some guests recommended bringing earplugs to ensure a peaceful night's sleep.
Verify Breakfast Options
Several guests expressed disappointment with the breakfast, citing limited options and the absence of a hot breakfast. Before your stay, it's advisable to verify the current breakfast offerings to manage expectations accordingly.
Inquire About High-Floor Rooms
Guests staying on the third floor during renovations reported issues with sticking doors, potentially impacting the overall experience. To avoid such inconveniences, consider requesting a room on a higher floor.
Check for Cleanliness
While some guests praised the cleanliness of their rooms, others reported issues with dirty carpets and stained bedding. Upon arrival, it's recommended to thoroughly inspect the room and promptly address any cleanliness concerns with the staff.
Utilize the Free Shuttle Service
Guests appreciated the convenience of the hotel's free shuttle service, which provides reliable transportation to nearby restaurants and attractions. Take advantage of this service for easy access to the area's offerings.
Verify Room Configuration
Some guests mentioned discrepancies between the booked room type and the actual room received. It's advisable to double-check the room configuration upon check-in to ensure it aligns with your reservation.
Consider Alternative Dining Options
While the hotel offers a restaurant and bar, guests recommended exploring nearby dining options for a more varied culinary experience, especially considering the limitations of the hotel's breakfast.
Location
5040 Valley View Boulevard North, Roanoke, VA 24012
What's nearby
- Valley View Mall0.4 mi
- Virginia Museum of Transportation2.8 mi
- Memorial Bridge2.8 mi
- Roanoke Civic Center2.8 mi
- O. Winston Link Museum3 mi
- History Museum of Western Virginia3 mi
- Grandin Road Commercial Historic District3 mi
- Taubman Museum of Art3 mi
- Roanoke Pinball Museum3.1 mi
- Mill Mountain Theater3.1 mi
- Harrison Museum of African-American Culture3.1 mi
- Science Museum of Western Virginia3.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Place Roanoke Airport / Valley View Mall
Low season | June |
|---|---|
High season | May |
Average price (weeknight) | $125 |
Average price (weekend night) | $220 |
When to book a room at Hyatt Place Roanoke Airport / Valley View Mall
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 3.0 mi |
Nearest Airport | Roanoke |
Distance to airport | 1.2 mi |