Pros (+) I appreciated the fact I was able to make a romantic home cooked meal.
2 stars
Extended Stay America Suites - Rochester - Henrietta
Photos of Extended Stay America Suites - Rochester - Henrietta
Overview
Hotel in Rochester with free breakfast and a 24-hour front desk Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request. Extended Stay America Suites Rochester Henrietta offers 127 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Latest deals for Extended Stay America Suites - Rochester - Henrietta
Amenities at Extended Stay America Suites - Rochester - Henrietta
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
Kitchen
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Adapted bath
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Telephone
- Carpeted
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Parking
Workspace
- Desk
Health and safety
- Safe
Services and conveniences
- 24hr front desk
Family friendly
- Complimentary breakfast
Reviews of Extended Stay America Suites - Rochester - Henrietta
5.8
Fair
808 verified ratings
Wonderful
202
Very good
104
Good
76
Okay
66
Fair
75
Mediocre
55
Poor
230
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the good value for the price, especially with the kitchen amenities. However, many reviews highlighted significant cleanliness issues, including dirty rooms and bathrooms, which detracted from the overall experience.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6 out of 10
362 reviews
5.1 out of 10
271 reviews
7.1 out of 10
38 reviews
6.6 out of 10
3 reviews
All reviews
Pros (+) Not much
Cons (-) Room was not particularly clean and I would not recommend this for someone who is just looking for a one night hotel room. Its really meant for extended stay.
Pros (+) Location.
Cons (-) Rooms dirty, issues with room, key card deactivated while we left due to computer issue, grab-n-go breakfast not good, what appeared to be cat puke next to bed by window. Outlets broken. Staining on wall. First room was non smoking but reeked of smoke. Limited parking on front and one side. Showerhead very low- probably difficult for anyone over 5' 7.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's health and safety measures?
The hotel has implemented physical distancing in dining areas, first-aid kits, hand sanitizer in guest accommodation, and disinfection of high-touch surfaces. Additionally, staff follow all safety protocols as directed by local authorities.
What are the parking options available at the hotel?
The hotel offers parking for guests, providing convenient access for those traveling by car.
How is the quality of the complimentary breakfast at the hotel?
Guests have mentioned that the complimentary breakfast is decent, but some have expressed a desire for more hot food options like eggs and bacon.
What can guests expect from the hotel's customer service?
The hotel's staff has been described as friendly, respectful, and extremely helpful, providing a positive and welcoming experience for guests.
When is the best time to visit the hotel?
The high season for the hotel is in September, offering an ideal time for a visit to enjoy the location's proximity to various attractions and amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from the Elevator
Some guests reported noise disturbances from the elevator, so consider requesting a room further away from it for a quieter stay.
Verify Room Cleanliness
While some guests praised the cleanliness, others reported issues with dirty rooms and unpleasant odors. It may be beneficial to verify the room's condition upon check-in and request a change if necessary.
Check Room Amenities
Confirm that the room is equipped with all necessary amenities, such as kitchenware and cutlery, as some guests found these items missing and had to request them separately.
Consider Bringing Your Own Toiletries
A few guests mentioned that the provided toiletries were not up to standard, so bringing your own may enhance your stay.
Be Mindful of Noise Levels
Some guests experienced noise disruptions from other guests or parties, so it may be helpful to pack earplugs for a more peaceful rest.
Plan for Breakfast Alternatives
While complimentary breakfast is offered, some guests found it lacking. Consider exploring nearby dining options for a more satisfying morning meal.
Double-Check Reservation Status
A few guests encountered issues with their reservations being canceled, so it's advisable to double-check the reservation status before arrival to avoid any inconvenience.
Inquire About Early Check-in
If you anticipate arriving early, it's recommended to inquire about the possibility of early check-in, as some guests faced challenges with this.
Confirm Working Facilities
Some guests reported non-working facilities such as the elevator and Wi-Fi. It's advisable to confirm the functionality of essential amenities upon arrival.
Address Safety Concerns
A few guests expressed concerns about safety and cleanliness. It may be beneficial to address any such issues with the staff promptly for a more comfortable stay.
Location
700 Commons Way, Rochester, NY 14623
What's nearby
- Highland Park3.3 mi
- University of Rochester3.3 mi
- House at 235-237 Reynolds Street4.2 mi
- Edward E. Boynton House4.6 mi
- Strong National Museum of Play4.7 mi
- Rochester Museum & Science Center4.7 mi
- Rochester Zen Center4.7 mi
- Blue Cross Arena4.8 mi
- George Eastman House4.8 mi
- Susan B. Anthony House4.9 mi
- Main Street Bridge4.9 mi
- Hyatt Regency Rochester4.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - Rochester - Henrietta
Low season | March |
|---|---|
High season | June |
Average price (weeknight) | $103 |
Average price (weekend night) | $78 |
When to book a room at Extended Stay America Suites - Rochester - Henrietta
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Suites - Rochester - Henrietta
FAQs when booking at Extended Stay America Suites - Rochester - Henrietta
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Value for money | 6.0 |
|---|---|
Distance to city center | 4.9 mi |
Nearest Airport | Rochester Greater Rochester Intl |
Distance to airport | 4.2 mi |